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ONTO Alvaro Obregon Mexico City

4.0 star property
VIP Access

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Photo gallery for ONTO Alvaro Obregon Mexico City

Premium Double Room | Minibar, in-room safe, laptop workspace, blackout curtains
Building design
Standard Double Room | Television
Rooftop bar, al fresco dining, open daily
Rooftop terrace

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Bar
  • Pet-friendly
  • Housekeeping
  • 24/7 front desk
  • Air conditioning

Explore the area

View in a map
43 Avenida Fco . I. Madero Roma Norte, Mexico City, CDMX, 06700
  • Place, Paseo de la Reforma
    ‪17 min walk‬
  • Place, U.S. Embassy
    ‪5 min drive‬
  • Place, Angel of Independence Monument
    ‪6 min drive‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪16 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Grand Double Room

Grand Double Room | Minibar, in-room safe, laptop workspace, blackout curtains

Grand Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 72 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Double Room

Luxury Double Room | Minibar, in-room safe, laptop workspace, blackout curtains

Luxury Double Room

10.0 out of 10
Exceptional
(2 reviews)
  • 80 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Double Room

Standard Double Room | Television

Standard Double Room

10.0 out of 10
Exceptional
(1 review)
  • 47 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Exclusive Double Room

Exclusive Double Room | Minibar, in-room safe, laptop workspace, blackout curtains

Exclusive Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 47 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Double Room

Classic Double Room | Minibar, in-room safe, laptop workspace, blackout curtains

Classic Double Room

  • 54 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Comfort Double Room

Comfort Double Room | Living area | 55-inch Smart TV with digital channels

Comfort Double Room

10.0 out of 10
Exceptional
(3 reviews)
  • 54 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, laptop workspace, blackout curtains

Superior Double Room

8.0 out of 10
Very good
(1 review)
  • 64 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Double Room

Premium Double Room | Minibar, in-room safe, laptop workspace, blackout curtains

Premium Double Room

  • 68 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

ONTO Alvaro Obregon Mexico City

Hotel with a rooftop terrace, near Paseo de la Reforma
Along with a restaurant, this smoke-free hotel has a bar/lounge and a rooftop terrace. WiFi in public areas is free. Other amenities include coffee/tea in a common area, concierge services and a 24-hour front desk.
ONTO Alvaro Obregon Mexico City offers 59 air-conditioned accommodations with minibars and espresso makers. Accommodation at this 4-star hotel has kitchenettes with stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 55-inch Smart televisions come with digital channels. Additionally, rooms include a safe and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

During your stay at ONTO Alvaro Obregon Mexico City, you'll be within walking distance of Paseo de la Reforma. Enjoy features like free WiFi in public areas, plus a restaurant and a bar. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 2-minute drive from Angel of Independence Monument and a few minutes from Paseo de la Reforma
  • Cats and dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. A rooftop terrace, tour/ticket assistance, and coffee/tea in common area are also featured at ONTO Alvaro Obregon Mexico City.

This 4-star Mexico City hotel is smoke free.

Rufus – On-site restaurant.
Roof top – On-site rooftop bar. Guests can enjoy al fresco dining (weather permitting). Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (MXN 280 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Roof top
  • Rufus

Family friendly

  • Dining table
  • In-room cot
  • In-room kitchenette
  • In-room microwave
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Outdoor furniture
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (80 centimetre wide door)
  • Well-lit path to entrance

More

  • 1 building
  • 100% renewable energy
  • 7 floors
  • At least 80% lighting from LEDs
  • Built in 2025
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Living plant wall
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Rooftop garden
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with digital channels

Food and drink

  • Cookware, dishware, and utensils
  • Dining table
  • Espresso maker
  • Hob
  • Kitchenette
  • Microwave
  • Mini-fridge
  • Minibar

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Iron/ironing board on request
  • Laptop workspace
  • LED lighting
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: MXN 500 per accommodation, per night
  • Only dogs and cats are allowed
  • Maximum 1 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A damage deposit of MXN 4000 will be collected before check-in.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: MXN 280 per day (1640 ft away)
  • Pet fee: MXN 500 per accommodation, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cots/infant beds
This property accepts credit cards and debit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

ONTO Alvaro Obregon Mexico City Hotel
ONTO Alvaro Obregon Mexico City Mexico City
ONTO Alvaro Obregon Mexico City Hotel Mexico City

ONTO Alvaro Obregon Mexico City Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 61 out of 72 reviews
Rating 8 - Good. 6 out of 72 reviews
Rating 6 - Okay. 1 out of 72 reviews
Rating 4 - Poor. 3 out of 72 reviews
Rating 2 - Terrible. 1 out of 72 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Las habitaciones comodas, muy completas. Excelente ubicación
Stayed 5 nights in Aug 2025

10/10 Excellent

Douglas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful, new property with friendly and helpful staff. Perfect spot if you wanna stay in Roma
Stayed 1 night in Aug 2025

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I highly recommend this property! As soon as you walk through the doors there is a sense of tranquillity even though you are nestled amongst a thriving neighbourhood. All the staff I interacted with were incredibly helpful and very friendly. The room is thoughtfully designed and extremely comfortable. Amazing restaurants and shopping all in walking distance.
Stayed 5 nights in Jul 2025

10/10 Excellent

Desiree, Austin

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Mexico City is a busy place and the room we had was so quiet and peaceful with a beautiful patio surrounded by plants. We only stayed one night but I want to stay here every time we come back to the city. Perfect place, comfortable everything in the room, plenty of cool spots within walking distance. 10/10
Stayed 1 night in Aug 2025

10/10 Excellent

Claudia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was beautiful and spacious and access to the room was quick and convenient. There was a small issue in the bathroom but it was fixed immediately. The room was serviced every day and we had clean white towels every time. We also received great suggestions for restaurants and tours. We actually booked one of the tours and it was great. The service at this hotel is exceptional. We would definitely stay here again.
Stayed 9 nights in Jul 2025

10/10 Excellent

Fernanda

Stayed 1 night in Jun 2025

10/10 Excellent

Ting

Big room
Stayed 1 night in Jul 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love our experience at ONTO

Amazing room in a beautiful neighbourhood. Love the design of the room, it has all the amenities. The rooftop was amazing. Pablo was most helpful.
Stayed 3 nights in Jun 2025

10/10 Excellent

Rabin

Liked: Cleanliness, amenities, property conditions & facilities
Fantastic spot.
Stayed 3 nights in Jun 2025

10/10 Excellent

Tewfik

Business traveller
Liked: Cleanliness, amenities
Amazing spot
Stayed 1 night in Jun 2025

10/10 Excellent

Abby

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful experience these past few days in CDMX

Absolutely fantastic place to stay at. The front desk team was very helpful (Isaac and Pablo and the other front desk guy). They helped us with making reservations for experiences in the city and gave us good recommendations. The hotel was very clean, smelled great, is nicely designed and our room, which was on the bottom floor, had a nice big comfortable layout. It rained this whole past week so we didn't get to spend time in our patio but loved looking at it. The place was very peaceful. The location is great and we found it to be very safe and conveniently located. Highly recommend and would stay here again.
Stayed 4 nights in Jun 2025

10/10 Excellent

Tewfik

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2025

2/10 Terrible

Daniel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Summary: the hotel is nice, but the service was terrible. Arrived and the bellman helped with luggage, that was a nice touch. At first everything seemed good but then one by one things got worse. I asked at the hotel restaurant for change for a 500 peso bill so I could tip the doorman for helping with the luggage. He was extremely rude and said NO. Not even in a polite way, just a rude. I believe it was the manager. Then at check in the staff was nice but one policy you should know is that check in is at FOUR 4pm!! and check out is at 11am! VERY inconvenient when you are transferring from another hotel. Now it got bad. We checked in and left for a bit. When we came back we noticed the window shades were closed and it was dark in the room. We left them open. We asked the front desk and they paused then said "Oh, we provide courtesies like this to our guests." but it was like he invented that on the spot. We did NOT give any authorization to enter our room without notice. We were not told about "courtesies" like this during check-in.It was very suspicious that someone went into our room without asking us after we already unpacked. The pillows are unusable. They are so big that we could not lay our heads on them comfortably.When I asked for others, they had none. lastly I left my electronic toothbrush in the bathroom after check out. When I called to ask for them to hold it for me , they said they didnt have it. I know i left it. It just dissapeared.. do not trust Onto.
Stayed 1 night in May 2025

10/10 Excellent

Katherine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This brand new hotel is in the center of Roma Norte, easily walkable to popular cafes, restaurants and boutique shops. The hotel room itself is beautiful, the room is spacious with all kitchenware needed, the bed is super comfortable and AC works perfectly (most airbnbs have no AC). I would stay here again.
Stayed 3 nights in May 2025

8/10 Good

Emily

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great location, and the staff was very quick to help with any questions we had about the area. The room was massive and chic. The water pressure in the shower could’ve been better but otherwise great accommodation
Stayed 3 nights in May 2025

10/10 Excellent

Mai-Huong

Stayed 4 nights in May 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in May 2025

10/10 Excellent

Victor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Aileen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt new and the pictures are as listed on the site! The staff was super nice and the hotel felt extremely well located. Tons of restaurants, bars, and shopping within walking distance Would recommend to a friend!
Stayed 7 nights in Apr 2025

10/10 Excellent

JONATHAN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in May 2025

10/10 Excellent

Alnardo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible area near so many dining options and walkable distance to all of the prime locations
Stayed 6 nights in Apr 2025

4/10 Poor

miles

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Terrible Customer Service

A great location and new furnishings are about the only positives. Terrible customer service, all done via what's App, and just not very helpful. Other than the lovely lady serving on the roof bar everyone else made you feel like you were in the way, not a single smile. I could list 20+ problems with this place. For example, " please can I have some ice, no sorry you'll have to come down to the restaurant and ask them". Went down, and then told I'd have to bring a glass from my room if I wanted some as they were a different company. No milk in room, "please could I have some". No sorry we don't provide that" Both v minor but just examples of no customer service. "Please could I get a late check out, happy to pay ?" "No sorry, we're completely full". Checked on line and there were lot's of rooms available" Please note the restaurant as previously mentioned while apparently part of the hotel, is not. If you eat there you can't put this on your hotel bill, you have to pay there and then. Just not a good experience, there are a lot of hotels in Mexico City, far cheaper and offering better service.
Stayed 4 nights in Apr 2025

8/10 Good

Gabriel

Stayed 4 nights in Apr 2025

10/10 Excellent

Vikram

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

ONTO April 2025

Amazing experience at this hotel and would definitely stay again. The room was beautiful, spacious and comfortable and had a very generous amount of storage. We also really looked forward to the fresh pastries and coffee each morning on the rooftop.
Stayed 3 nights in Apr 2025

10/10 Excellent

Hinnah

Travelled with family
Liked: Cleanliness, staff & service, amenities
Great place to stay! Very beautiful room and garden rooftop. There was an issue with water, but hotel was very accommodating and helpful.
Stayed 6 nights in Mar 2025