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One Ciudad de México Alameda

3.0 star property

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Photo gallery for One Ciudad de México Alameda

Front of property – evening/night
Exterior
Interior
Interior
Room, 2 Single Beds (One Plus) | In-room safe, desk, free WiFi, bed sheets

Popular amenities

  • Air conditioning
  • Laundry
  • Housekeeping
  • 24/7 front desk
  • Free WiFi
  • Business services

Explore the area

Map
Av. Juárez No. 88, Mexico City, CDMX, 6600
  • Paseo de la Reforma
    ‪2 min walk‬
  • Palacio de Bellas Artes
    ‪10 min walk‬
  • Zócalo
    ‪4 min drive‬
  • Mexico City (MEX-Mexico City Intl.)
    ‪9 min drive‬

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds | In-room safe, desk, free WiFi, bed sheets

Superior Room, 2 Single Beds

8.6 out of 10
Excellent
(11 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 2 Single Beds (One Plus)

Room, 2 Single Beds (One Plus) | In-room safe, desk, free WiFi, bed sheets

Room, 2 Single Beds (One Plus)

7.6 out of 10
Good
(5 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 2 Single Beds

View all photos for Room, 1 Queen Bed (One Plus)

Room, 1 Queen Bed (One Plus) | In-room safe, desk, free WiFi, bed sheets

Room, 1 Queen Bed (One Plus)

8.8 out of 10
Excellent
(6 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | In-room safe, desk, free WiFi, bed sheets

Superior Room, 1 Queen Bed

8.2 out of 10
Very good
(40 reviews)
  • 19 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Similar properties

Front of property

ibis México Alameda

  • Pet-friendly
  • Free WiFi
  • Restaurant
  • Air conditioning
4.1 out of 5, Very good, (1016)
The price is €44
for 1 room
includes taxes & fees
10 Aug - 11 Aug
ibis México Alameda

About this property

One Ciudad de México Alameda

Eco-certified hotel in Mexico City with a 24-hour front desk
Along with a business centre, this smoke-free hotel has laundry facilities and a 24-hour front desk. WiFi in public areas is free. Other amenities include a front desk safe and multilingual staff assistance. Housekeeping is available on request.
One Ciudad de México Alameda offers 117 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 22-inch LCD televisions come with cable channels. Bathrooms include a shower and complimentary toiletries.

This Mexico City hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at One Ciudad de México Alameda. During your stay, you're just a quick walk from Palacio de Bellas Artes. Features include free WiFi in public areas, plus a business centre and laundry facilities.
  • Free WiFi
  • Amenities include a front desk safe, a business centre and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Steps from Alameda Central and 9 minutes on foot from Palacio de Bellas Artes
WiFi is free in public spaces. You'll find a business centre on site. The eco-certified One Ciudad de México Alameda also features multilingual staff, laundry facilities, and a front desk safe.

This 3-star Mexico City hotel is smoke free.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking; discounts available
  • Wheelchair-accessible parking available

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff
  • Turndown service

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Built in 2013
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 22-inch LCD TV with cable channels

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

One Ciudad Alameda
One Ciudad Alameda Hotel
One Ciudad Alameda Hotel Mexico De
One Ciudad De Mexico Alameda
One Ciudad De Mexico Alameda Mexico City
One Ciudad México Alameda Hotel Mexico City
One Ciudad México Alameda Hotel
One Ciudad México Alameda Mexico City
One Ciudad México Alameda
One Ciudad De Mexico Alameda
One Ciudad de México Alameda Hotel
One Ciudad de México Alameda Mexico City
One Ciudad de México Alameda Hotel Mexico City

One Ciudad de México Alameda Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 564 out of 1009 reviews
Rating 8 - Good. 296 out of 1009 reviews
Rating 6 - Okay. 98 out of 1009 reviews
Rating 4 - Poor. 24 out of 1009 reviews
Rating 2 - Terrible. 27 out of 1009 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
If you have nothing good to say don't say anything
Stayed 3 nights in Apr 2025

10/10 Excellent

JESUS MARIO

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel, buen desayuno

Es un buen hotel, el personal es muy amable y servicial, el desayuno muy rico y muy buena fruta con yogourth y granola y algunos topins. Los jugos no son muy buenos pero esta bien para la ocasión. Muy limpio el hotel y muy céntrico,
Stayed 2 nights in Apr 2025

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

8/10 Good

Patrick Kelsey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

4/10 Poor

gerardo

Liked: Staff & service
Disliked: Property conditions & facilities
The toilet was clogged. I was tired and decided not ask for a different room.
Stayed 1 night in Mar 2025

10/10 Excellent

Mario, Mission Viejo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

8/10 Good

Sol

Travelled with group
Liked: Cleanliness, staff & service
Es un buen hotel, el staff fue muy amable😄 pero la habitación es muy muy pequeña
Stayed 1 night in Mar 2025

4/10 Poor

Coral

Disliked: Staff & service, property conditions & facilities
Hotel staff came knocking at our door at 10:30 p.m.. We were deep into our sleep since we had an early flight the next morning. He did not announce who he was or what he wanted. We thought it was someone that was drunk and was looking for their room. We told him this is not your room and did not open the door. He then called the front desk and it turns out he went to the wrong room. I called the front desk and they apologized. However, this is a critical matter that needs to be looked into further. The staff needs to receive more training and announce who they are. They need to be mindful of people sleeping. This is a real safety hazard. For this reason, I am not sure I would stay here again.
Stayed 1 night in Mar 2025

10/10 Excellent

Leticia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great time vacation

Very good location clean room and comfortable beds
Stayed 3 nights in Mar 2025

10/10 Excellent

Manuel

Stayed 1 night in Mar 2025

8/10 Good

Jesus

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Feb 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are clean and staff does a great job in cleaning room and bathroom. The lobby ok, the staff is good. Location near most of the historic buildings and sites. Great MetroBus transportation.
Stayed 6 nights in Feb 2025

10/10 Excellent

MARCO, Eastvale

Business traveller
Liked: Staff & service, amenities, property conditions & facilities
Staff was great
Stayed 5 nights in Feb 2025

10/10 Excellent

sergio

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Mario

Liked: Cleanliness, staff & service
Great location
Stayed 1 night in Feb 2025

10/10 Excellent

Andres, Santa Ana

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jose

Stayed 2 nights in Dec 2024

10/10 Excellent

Coral

Stayed 3 nights in Dec 2024

8/10 Good

Guillermo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena ubicación
Stayed 1 night in Dec 2024

10/10 Excellent

Coral

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service by the front desk. They made our stay very pleasant and they were very attentive. We had a bad experience at another hotel outside of CDMX and when we we arrived at One Ciudad de Mexico Alameda it was amazing to be greeted by our name. The breakfast was delicious and it was nice to meet other travelers. Thank you for making us feel like at home.
Stayed 1 night in Dec 2024

10/10 Excellent

Jiaqi

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I am glad I stayed here. The location is so convenient, close to metro and bus stations. The Palacio de Bellas Artes is just 3 minutes walk away. There is a door man 24/7. I feel completely safe. There are plenty of restaurant options just one block away. Would totally come back again.
Stayed 3 nights in Dec 2024

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Eduardo

Stayed 4 nights in Nov 2024

10/10 Excellent

Panagiotis

Liked: Cleanliness, amenities
Great location
Stayed 5 nights in Nov 2024

8/10 Good

Ricardo, Concord

Travelled with group
Liked: Cleanliness, staff & service, amenities
Great hotel for price and location
Stayed 10 nights in Oct 2024