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Pent House Masaryk 17

3.0 star property

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Photo gallery for Pent House Masaryk 17

Terrace/patio
Deluxe Room | In-room safe, blackout curtains, iron/ironing board, free WiFi
Reception
Reception
Terrace/patio

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi

Explore the area

View in a map
Av. Presidente Masaryk #17, Col. Chapultepec Del. Miguel Hidalgo, Mexico City, Mexico City, 11560
  • Place, Avenida Presidente Masaryk
    ‪1 min walk‬
  • Place, Paseo de la Reforma
    ‪12 min walk‬
  • Place, National Museum of Anthropology
    ‪12 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪30 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed

In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

  • Sleeps 2
  • Free Wi-Fi

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, blackout curtains, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Deluxe Room

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | In-room safe, blackout curtains, iron/ironing board, free WiFi

Executive Room

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Pent House Masaryk 17

This smoke-free hotel features a lift. Housekeeping is available on request.
Pent House Masaryk 17 offers 12 accommodations with a safe and portable fans. This Mexico City hotel provides complimentary wireless Internet access. Bathrooms include a shower. Housekeeping is offered on request and an iron/ironing board can be requested.
During your stay at Pent House Masaryk 17, you're just a quick walk from Embassy of Canada.
  • Free WiFi
  • Amenities include a lift
  • Steps from Avenida Presidente Masaryk and 13 minutes on foot from Paseo de la Reforma
Pent House Masaryk 17 offers its guests a lift. The front desk is open around the clock.

This 3-star Mexico City hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Guest services

  • Housekeeping on request

Accessibility

  • Lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Shower
  • Towels provided

More

  • Iron/ironing board on request
  • Mobile key entry
  • Portable fan
  • Safe
  • Window screens

Policies

Check-in

Check-in time starts at 2:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open Monday - Saturday (9:30 AM - 6:00 PM)
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pent House Masaryk 17

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property's front desk is open during the following times:
  • Monday - Saturday: 9:30 AM - 6:00 PM
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Pent House Masaryk 17 Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 45 out of 68 reviews
Rating 8 - Good. 13 out of 68 reviews
Rating 6 - Okay. 5 out of 68 reviews
Rating 4 - Poor. 4 out of 68 reviews
Rating 2 - Terrible. 1 out of 68 reviews

9.0/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jesus

Liked: Cleanliness, staff & service, amenities
The staff was great, the rooms are clean, and the location is super. Very safe and a lot of places nearby to shop and eat.
Stayed 1 night in Feb 2026
Verified

8/10 Good

Juan Luis

Liked: Cleanliness, staff & service
Clean room, is a different experience, is like renting a room in a big apartment but an hotel at the same time, thanks for everything
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Cristian

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and staff very helpfull
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Karina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff has been very nice, my room was ready and very clean. They messaged me with codes information ans a welcome message before I expected. The area is very convenient, pleasant, and safe. The bed was very comfortable.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, property conditions & facilities
Really good location and views.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Royce

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cool and nice place in a great area

Great place next to several restaurants and bars. Has all the amenities of a hotel room but is more like a small apartment. Clean and nice.
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Hernan

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent staff and service.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Dinamar E

Liked: Cleanliness

Good stay!

The hotel itself was great and the staff were super friendly. The location is excellent — really close to everything. The only thing that threw us off at first was the entrance to the building. There was a bucket right by the front door, which gave us a bit of a bad first impression. Even though the hotel is on the top floor and separate from the rest of the building, it would be great if a bit more attention was paid to the overall entrance and common areas. Other than that, we had a good stay.
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Alejandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great apartment with terrace and plenty of space. Located in a great place close to many restaurants and stores.
Stayed 5 nights in Mar 2023
Verified

10/10 Excellent

Abdulhai

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Verified

6/10 Okay

Ray

Liked: Cleanliness, room comfort
Disliked: Staff & service

Mixed review

Very nice location. Close to many nice restaurants as well as the Chapultepec Castle, Museum of Anthropology and other nice finds. The hotel was clean and the housekeeping was good but lacked in a couple of key areas. I asked a couple of questions (how to operate the safe and where the key was to get to the outdoor patio). I got no response, even after staying for 4 nights. The other issue was the shower area. The water didn’t drain, leaving a good sized stagnant puddle for the next user. The puddle was only cleaned by housekeeping the following day.
Stayed 4 nights in Sep 2025
Verified

4/10 Poor

Roberto

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Do you have to leave the shower running for 15 minutes before any hot water comes out
Stayed 1 night in Dec 2024
Verified

6/10 Okay

Evellyn do

Disliked: Cleanliness
The initial communication with the hotel was okay. We arrived late, and they promptly sent us the electronic key information, which was helpful. However, after that, responses from the staff became very slow. One major issue that ruined my experience was the cleanliness of the room. I checked in late at night only to find that the bathroom was not clean. The toilet had obvious signs of use from previous guests, which was very disturbing. Cleanliness—especially of the bed and bathroom—is the most basic expectation in any hotel, and this situation made me feel like I was using a public restroom. I informed the staff about this immediately, but the issue was only addressed two days later. If it weren’t for this, I would have given a much better review. Please make sure rooms are properly cleaned and checked before new guests arrive.
Stayed 4 nights in Sep 2025
Verified

2/10 Terrible

Aurore

Disliked: Staff & service, room comfort

No internet, no tv for all my 6 day stay

Worst stay in 12 years as a digital nomad. 6 days without Internet. Something unheard of in Mexico - i could use streaming from the depths of the copper canyon to the deep jungles of Campeche, but there, at the heart of the capital city: nada. Mostly bc they don’t care. The property was informed upon check in I risked losing my job if I couldn’t communicate via internet, they said it had been ‘fixed’ 3 times, it wasn’t. For the last 3 days, they just ignored my messages (basically no reception on the premises so you can only message most of the time). Judging by reviews on other platforms, lots of people complained about this over the past 2 years . Connected TV never worked in 6 days. I found someone else old taco in the fridge. By the smell of it, it had been there for a while. The kitchen had only frying pan: a nightmare to boil water for coffee in the morning. The safe didn’t work, and anyways, it was not even fixed to anything. There is no reception, so good luck to get a taxi at 5am when you can’t use car apps bc no internet. Luckily the doorman downstairs seems more concerned about the property’s guests than the property itself (no that hard…). Only plus: the bed was comfortable and shower had good pressure+ hot water.
Stayed 6 nights in Jan 2025
Verified

10/10 Excellent

Amairani

Liked: Cleanliness, amenities, property conditions & facilities
La habitación amplia, con todos los insumos si tu estancia es larga.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Laura Araceli

Liked: Cleanliness
Ubicación
Stayed 1 night in Jan 2026
Verified

8/10 Good

Jorge Antonio

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
El lugar es práctico y funcional para quedarte en la zona. Se puede hacer todo a pie.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

FRANCISCO

Liked: Cleanliness, staff & service, amenities
TODO MUY BIEN
Stayed 1 night in Nov 2025
Verified

8/10 Good

Héctor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación estaba muy pequeña, sin embargo, en términos generales estuvo bien.
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Ricardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En excelente localización para moverse en la ciudad
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La habitación es bastante cómoda y acogedora
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Isabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente ubicación, a pesar de estar en una calle principal era muy tranquilo, no se escuchaba ruido, el personal de limpieza muy amable y atento, la habitación siempre estuvo limpia, precios razonables
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Un lindo lugar súper limpio y muy bien ubicado 10000/10
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

ALEJANDRO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ubicación en la mejor zona de la ciudad de México.
Stayed 1 night in Jun 2025
Verified

4/10 Poor

ALAIN

Liked: Cleanliness
Disliked: Property conditions & facilities
El edificio esta viejo y obscuro , bien ubicado
Stayed 1 night in Jun 2025