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Residencia Polanco

2.0 star property

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Photo gallery for Residencia Polanco

Lobby sitting area
Lobby
Standard Suite | 1 bedroom
Front of property
Reception

Reviews

7.2 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Housekeeping

Explore the area

View in a map
272 Av. Isaac Newton Polanco V Sección, Mexico City, CDMX, 11560
  • Place, Avenida Presidente Masaryk
    ‪7 min walk‬
  • Place, Spanish Consulate General
    ‪12 min walk‬
  • Place, National Museum of Anthropology
    ‪17 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪29 min drive‬

Room options

View all photos for Standard Suite

Standard Suite | Living area | TV

Standard Suite

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

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About this property

Residencia Polanco

Hotel with free parking, 7-minute walk to Avenida Presidente Masaryk
Free self-parking and free Wi-Fi in public areas are available at this hotel.
Residencia Polanco offers 14 accommodations with free toiletries. Housekeeping is provided on a daily basis.
During your stay at Residencia Polanco, you're just a quick walk from Avenida Presidente Masaryk. Free WiFi in public areas and free self-parking are available.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • 7 minutes by foot from Avenida Presidente Masaryk and a 3-minute drive from Paseo de la Reforma
WiFi is free in public spaces. Self parking is free.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Conveniences

  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Accessibility

  • No lift

Room amenities

Bathroom

  • Free toiletries

Entertainment

  • TV

More

  • Heating

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open daily from 9:00 AM - 11:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
The front desk at this property is open daily from 9:00 AM - 11:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Residencia Polanco Hotel
Residencia Polanco Mexico City
Residencia Polanco Hotel Mexico City

Residencia Polanco Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 20 out of 60 reviews
Rating 8 - Good. 18 out of 60 reviews
Rating 6 - Okay. 5 out of 60 reviews
Rating 4 - Poor. 10 out of 60 reviews
Rating 2 - Terrible. 7 out of 60 reviews

7.6/10

Cleanliness

6.8/10

Staff & service

6.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Brian

Stayed 2 nights in Nov 2025

8/10 Good

Magdalin

Travelled with family
Liked: Cleanliness
The big issue was not hot water, the water was extremely cold
Stayed 1 night in Feb 2025

4/10 Poor

Glenda

Business traveller
Disliked: Amenities, property conditions & facilities
The price and the area is the only good thing about it. Very noisy.
Stayed 2 nights in Nov 2024

6/10 Okay

Belkys

Liked: Cleanliness
Disliked: Property conditions & facilities
Todo muy bien la atención de él frondas excelente lo único es el aseo de los baños pésimo mucho moho le aconsejaría en la habitación una nevera pequeña lo demás excelente les aconsejo EiPMILSAM
Stayed 2 nights in Sep 2024

10/10 Excellent

Jose, leominster

Stayed 3 nights in Jul 2024

8/10 Good

Agustin

Liked: Cleanliness
Stayed 3 nights in Jun 2024

8/10 Good

Agustin

Liked: Cleanliness, amenities, property conditions & facilities
Small place but decent, room is ok, except restroom water was out, not too clean either
Stayed 1 night in Jul 2024

2/10 Terrible

Miguel

Expedia did not complete the reservation. When check-in time, I have not any reservation. I had to start my reservation after arriving tob he hotel.
Stayed 1 night in Dec 2023

6/10 Okay

Jose

Travelled with partner
bed are not confortables. they should improve the rooms, because the location is great.
Stayed 5 nights in Sep 2023

4/10 Poor

Patricia

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
At first it seemed to be okay, but then the bedsheets were dirty, smelled like soiled, we ended up using sheets I had in my bags, there was no hot water, my daughter found a big bug not sure was a cockroach. Not to be mean but it needs more maintenance.

8/10 Good

Leopoldo Antonio

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Muy buena relación calidad precio, si ocupas cualquier cosa son accesibles , recomiendo como opción budget hotel para un fin de semana o llegada corta a cdmx
Stayed 2 nights in Jun 2022

4/10 Poor

Gianmary

Stayed 1 night in Mar 2022

10/10 Excellent

Roberto

Stayed 1 night in Nov 2025

10/10 Excellent

Alexandra

Stayed 1 night in Oct 2025

4/10 Poor

Juan Maximiliano

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Carlos Heriberto, Guadalajara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

mili

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente atención por parte de los jóvenes de la recepción....muy atentos y profesionales...volveré.....!!!!
Stayed 1 night in Mar 2025

10/10 Excellent

Yunuen, Aguascalientes

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

8/10 Good

hugo

Business traveller
Liked: Cleanliness, staff & service

Deben mejorar la ducha, fue lo unico malo

Todo bien, la estancia fue para lo que es, dormir, cumple su funcion
Stayed 1 night in Nov 2024

2/10 Terrible

Isai

Stayed 2 nights in Oct 2024

6/10 Okay

Arturo

Disliked: Staff & service
No hay personal de recepción
Stayed 1 night in Sep 2024

2/10 Terrible

Ana Paula

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service, amenities
El personal terrible, jamás me dieron el código para el estacionamiento y se quedó encerrado mi coche tuve que regresar por el al día siguiente por error del personal
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La recomiendo es una buena opción beneficio costo en esta zona. El trato de Rebeca fue de mucha amabilidad
Stayed 4 nights in Aug 2024

8/10 Good

Liliana

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ampliar el horario de la atención en Recepción. Advertir que hay escasez de agua.
Stayed 4 nights in Jul 2024

8/10 Good

Liliana

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Confortable, buena relación costo beneficio. Sería conveniente que el horario del personal de Recepción sea más amplio.
Stayed 1 night in Jun 2024