4/10 Poor
Cristy
Travelled with family
25 Apr 2025
Great customer service from front desk but I would not stay here again for the money I paid. They did not clean my room, yes that is my mistake for not reading description notes that they only clean once a week, and I stayed for 5 days, but for what I paid I assumed they would and given I stayed in another ULIV hotel (AR 218) right before this one, that was cleaned daily. Location is great, and nice view of the city from our room but not worth to really relax and sleep (since that is what a hotel is for right?)..the fridge in room was noisy every night and shower water would not stay warm, going up and down: too too hot or too too cold, I had to keep moving the hot and cold knobs to try to balance it to keep it warm, but it would only stay warm for a minute and the burning hot or supper cold. SUPPER UNSAFE IF YOU HAVE KIDS showering. I asked reception and they were polite but said that unfortunately that is just how it is, not their fault but I think they should put a warning sign or something. I would have moved to another hotel by second day after I realized the shower water issue was happening everyday but was supper tired because I was in another hotel right before this one and didnt want to keep moving hotels.
Cristy
Stayed 5 nights in Apr 2025