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Aparthotel

UTOPIC Platón by ULIV

5.0 star property
VIP Access

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Photo gallery for UTOPIC Platón by ULIV

Indoor spa tub
Premier Apartment | Premium bedding, down duvets, in-room safe, individually decorated
Luxury Apartment | Living area | Smart TV, Netflix, streaming services
Smart TV, Netflix, streaming services
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Kitchen
  • Free Wi-Fi
  • Air-conditioning
  • Spa
  • Gym

Explore the area

View in a map
209 Platón Polanco II Sección, Mexico City, CDMX, 11530
  • Place, Avenida Presidente Masaryk
    ‪3 min walk‬
  • Place, Antara Polanco
    ‪5 min walk‬
  • Place, Paseo de la Reforma
    ‪13 min walk‬
  • Airport, Mexico City (MEX-Mexico City Intl.)
    ‪33 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Deluxe Apartment

Deluxe Apartment | Premium bedding, down duvets, in-room safe, individually decorated

Deluxe Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Luxury Apartment

Luxury Apartment | Premium bedding, down duvets, in-room safe, individually decorated

Luxury Apartment

  • 4 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Exclusive Apartment

Exclusive Apartment | Premium bedding, down duvets, in-room safe, individually decorated

Exclusive Apartment

  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Executive Apartment

Executive Apartment | Living area | Smart TV, Netflix, streaming services

Executive Apartment

  • 4 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Family Apartment

Family Apartment | Premium bedding, down duvets, in-room safe, individually decorated

Family Apartment

  • 9 sq m
  • 2 bedrooms
  • Sleeps 6
  • 2 King Beds and 2 Single Sofa Beds

View all photos for Premier Apartment

Premier Apartment | Living area | Smart TV, Netflix, streaming services

Premier Apartment

  • 5 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Romantic Apartment

Romantic Apartment | Premium bedding, down duvets, in-room safe, individually decorated

Romantic Apartment

  • 6 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

UTOPIC Platón by ULIV

Luxury aparthotel with fitness centre and rooftop terrace
Along with a fitness centre, this aparthotel has a rooftop terrace and Access to hot tub. WiFi in public areas is free. Additionally, spa services and concierge services are on-site. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a fridge, a stovetop and a microwave. Conveniences include a dining area and a sitting area, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
UTOPIC Platón by ULIV offers 30 air-conditioned accommodations with a safe and complimentary bottles of water. This individually decorated and furnished accommodation has separate sitting areas and includes dining tables. Beds feature down duvets and premium bedding. Accommodation at this 5-star aparthotel has kitchenettes with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and hairdryers.

This Mexico City aparthotel provides complimentary wireless Internet access, with a speed of 50+ Mbps. Smart televisions come with digital channels and Netflix. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on a daily basis and in-room massages can be requested.

Recreational amenities at the aparthotel include Access to hot tub and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, sports massages and Swedish massages. There are hot springs open between noon and 10:00 PM.
During your stay at UTOPIC Platón by ULIV, you're just a quick walk from Avenida Presidente Masaryk. Free WiFi in public areas, a gym and a rooftop terrace are available. This luxury aparthotel has 30 apartments over 7 floors. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a dining area and a sitting area
  • Free Wi-Fi (speed: 50+ Mbps)
  • Amenities include a lift, a rooftop terrace and co-working space
  • On-site recreation includes hot springs and a gym
  • Just a 4-minute walk from Avenida Presidente Masaryk and 8 minutes on foot from Antara Polanco
UTOPIC Platón by ULIV offers its guests hot springs, Access to hot tub, and a fitness centre. Public spaces have free WiFi and wired Internet. A rooftop terrace, spa services, and concierge services are also featured at the luxury UTOPIC Platón by ULIV.

Smoking is allowed in designated areas at this 5-star Mexico City aparthotel.

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot spring
  • Hot springs open from noon - 10:00 PM
  • Hot springs water temperature - 38 ºC
  • Hot tub
  • In-room massages
  • Prenatal massages
  • Sports massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • No on-site parking available

Kitchenette

  • Cleaning supplies
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Freezer
  • Full-sized refrigerator/freezer
  • Hob
  • Microwave
  • Toaster

Dining

  • Dining table

Bedrooms

  • Down comforter
  • Premium bedding

Bathroom

  • Dressing gowns
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate dining area
  • Separate sitting area

Entertainment

  • Netflix
  • Smart TV with digital channels
  • Streaming services

Outdoor areas

  • Outdoor furniture
  • Rooftop terrace

Work spaces

  • Coworking space
  • Laptop workspace

Comfort

  • Air conditioning

Pets

  • Service animals only (pets not allowed)

Suitability/Accessibility

  • Lift (119 centimetre wide door)
  • Designated smoking areas (fines apply)

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Daily housekeeping
  • Free bottled water
  • Iron/ironing board
  • Limited-hour front desk
  • Luggage storage
  • Safe

Location highlights

  • In an entertainment district

Things to do

  • Billiards/pool table
  • Gym
  • Casino nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 1 building
  • 30 units
  • 7 floors
  • Art Deco architecture
  • Cleaning products are eco-friendly
  • Connecting units available
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

The front desk is open daily from 8:00 AM - 10:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions and an access code; front desk staffed during limited hours
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 29 September to 2 October:
  • Hot tub

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
The front desk at this property is open daily from 8:00 AM - 10:00 PM.
Prior to arrival, guests must complete online registration with the property via a secure link. Guests will receive an email 24 hours before arrival with check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Hot springs access available from noon to 10:00 PM.
  • Reservations are needed for spa treatments. For reservations, contact the aparthotel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Utopic Platon By Uliv
UTOPIC Alurea by ULIV
UTOPIC Eclipse by ULIV
UTOPIC Platón by ULIV Aparthotel
UTOPIC Platón by ULIV Mexico City
UTOPIC Platón by ULIV Aparthotel Mexico City

UTOPIC Platón by ULIV Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 104 out of 129 reviews
Rating 8 - Good. 16 out of 129 reviews
Rating 6 - Okay. 3 out of 129 reviews
Rating 4 - Poor. 4 out of 129 reviews
Rating 2 - Terrible. 2 out of 129 reviews

9.8/10

Cleanliness

10/10

Staff & service

9.4/10

Amenities

9.8/10

Property conditions & facilities

9.8/10

Eco-friendliness

Reviews

10/10 Excellent

Homero

Business traveller
Liked: Cleanliness, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Mercedes

Liked: Cleanliness, amenities, property conditions & facilities
Check in todo online. Te genera codigo de Accesso en vez de llave. Es claro y facil el proceso. Quiza no para alguien mayor. Los cuartos son super espaciosos y modernos
Stayed 1 night in Sep 2025

10/10 Excellent

Dana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Family Apartment was beautiful, clean, spacious in a nice building, 24/7 security guard, cleaning service daily, awesome neighborhood with lots of easy, walkable dining options. The Cafe that is right outside the apartment is amazing. The only thing that I wish could have been better is noise. The apartment building was quiet, but we could hear everything that happened outside, ie construction, kids playing, etc. it seemed like a window was open, that’s how loud the outside was (but window was not open). They do provide free earplugs everyday, which is nice.
Stayed 4 nights in Aug 2025

4/10 Poor

jorge, SURREY

Business traveller
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Informe que mi vuelo llegaba en domingo a las 4 am, por lo que estaria llegando al apartamento a las 5am. No les importó, cuando llegué, el vigilante dijo que mi reservación no aparecía en el registro que él tenía. Le enseñé la reservación hecha en Expedia, y whatsapps con ellos, desafortunadamente el vigilante no me permitió estar en la recepción del hotel tampoco dejar mi equipaje. Dijo que estando la inseguridad tan grave en la Ciudad de México, no era posible. Le mostré que yo había avisado que llegaba a las 5 de la mañana. No cambio de parecer que regresar hasta las 8 de la mañana que llegaba a la recepcionista. Le dije que yo iba en taxi, que como iba a estar dando vueltas 3 horas, nada le hizo cambiar de parecer. Tuve que pagar más de tres mil pesos al taxista. Cuando llegué al hotel a las 8 de la mañana me permitieron el early checkout por $500 MXN. Después subió un encargado a pedir mi disculpas por su error tan grave en la comunicación. No recibí ninguna propuesta por el problema , el daño causado y costo que tuvo todo este problema. Espero que reconozcan su error y me buscan para reparar el daño causado
Stayed 4 nights in Aug 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very cozy apartment full of amenities and great location!!
Stayed 5 nights in Aug 2025

10/10 Excellent

Javier

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great place to stay in Polanco, next to PH & Antara..
Stayed 4 nights in Aug 2025

10/10 Excellent

Ana Lya

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in Polanco.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 7 nights in Aug 2025

10/10 Excellent

manuel

Travelled with family
Liked: Cleanliness, room comfort
Staff was excellent. Took care of our requests very timely. The rooms were very comfortable and spacious. The hotel is well kept.
Stayed 8 nights in Jul 2025

10/10 Excellent

Andres Bucio, Downey

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The place and the location were great. The room was clean and spacious. You have to go down to the lobby to request essentials like toilet paper and towels. No phones in the room to call lobby.
Stayed 7 nights in Jul 2025

10/10 Excellent

mayolo

Liked: Cleanliness, amenities, property conditions & facilities
Excellent
Stayed 5 nights in Jul 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, room comfort

Nice stay but beware

Great place overall, but it is a residential building with families and kids making noise
Stayed 6 nights in Jul 2025

10/10 Excellent

Christian

Stayed 1 night in Jul 2025

10/10 Excellent

Jose Flores

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 8 nights in Jul 2025

10/10 Excellent

brian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Property was kept clean, staff is present/available but not seen (love that). Area is quiet but next to muy grande high-end fashion mall.
Stayed 4 nights in Jul 2025

8/10 Good

Cecillia

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 5 nights in Jul 2025

8/10 Good

Omar, Mercedes

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
I really enjoyed the stay. It was cleaned daily, and customer service was great. Great coffee shops and restaurants nearby. It smelled great and super clean.
Stayed 6 nights in Jul 2025

10/10 Excellent

Zaira, Brooklyn

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very clean super comfortable bed, friendly staff all close by
Stayed 4 nights in Jun 2025

10/10 Excellent

Oscar

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We had a wonderful stay at UTOPIC Platón by ULIV. The apartment was beautiful and had all the amenities we needed for our weeklong stay. Loved all the nearby restaurants and shops. Very upscale area that always felt safe and walkable. Highly recommend.
Stayed 6 nights in Jun 2025

10/10 Excellent

Claudia

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Property is perfectly located and rooms are spacious. Service was top notch, highly recommend
Stayed 4 nights in Jun 2025

10/10 Excellent

Ana

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Ease check in and the size of the rooms/ apartments
Stayed 2 nights in Jun 2025

10/10 Excellent

Alexander

Liked: Cleanliness, amenities, property conditions & facilities
Great location in the heart of Polanco
Stayed 3 nights in Jun 2025

10/10 Excellent

Anthony

Liked: Amenities
Very clean
Stayed 1 night in Jun 2025

10/10 Excellent

Elva

Business traveller
Liked: Cleanliness, room comfort
Great location. Great room. Clean, spacious, modern. Friendly and helpful staff.
Stayed 5 nights in Jun 2025

10/10 Excellent

Arturo

Business traveller, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excelente servicio 10/10
Stayed 2 nights in Jun 2025