6/10 Okay
Brandon
Travelled with family
2 Jun 2025
This property has the potential to be beautiful but unfortunately missed the mark for us. They charge a daily resort fee for amenities that aren’t in the best shape or non working. Both hot tubs were broken, the pool is in need of a good power washing/deep clean due to the walls being scuzzy and green. The outdoor building to the bathroom is rusted and falling apart. Our room was not ready at the time of checkin (4pm) and pool towels/beach chairs stop at 6 pm. We were unable to utilize any “resort” features the first day but were still required to pay the fee. The pool bar was closed during posted “open” hours. Towel/beach guys were the nicest employees that we experienced throughout our stay, they are pretty much the reason for the rating even being as high as it is. If my daughter was not walking in Miami fashion week with the event hosted here we would have checked out the very next day. Very disappointed for the price point. And yes, we did share this with a desk attendant who took our name and room number down and we never heard from anyone in management.


Brandon
Stayed 3 nights in May 2025