6/10 OK
Daja
Matkusti lemmikkien kanssa, Matkusti pienten lasten kanssa
2.3.2026
Hyvää: Siisteys, palvelut/mukavuudet ja majoituspaikan kunto ja tilat
Huonoa: Henkilökunta ja palvelu
Overall the place was VERY clean, some things not updated in the rooms, but better than others in the area.
My trouble was with the overnight desk clerk.
I went to my car & got locked outside around 4:30am. I went to try to ask the guy at the front desk to re-magnetize my key card because it wasn’t working. He completely ignored my request and asked if I had dogs in my room. My response, “yes I do”. He then started that I would be charged, I responded “Oh?” & asked the cost. He told me how much it would be and I said okay.
I’m guessing he thought that I would be upset or try to fight the charge. After about 30 seconds of silence & him clicking on the computer, I assumed he was in the process of activating the room key card. He was not. Out of nowhere he started screaming at me about the hotel not allowing animals (which I didn’t know) & how people have allergies. I stated that I didn’t know the hotel didn’t allow animals, as there were no signs & I was not told at check-in. He screamed that I “knew what it was” & I’m “just trying to play games to get over”. I then asked how I was trying to get over when I said I will accept whatever charges, because I didn’t know pets were not allowed. At that point he said he felt threatened (he was sitting behind the desk & I was about 15ft away from him), went into a back room & claimed to call the police to kick us out. No one ever came, but this was the worst experience I’ve had at a Marriott brand hotel & probably won’t go back.
Daja
Yöpyi 1 yön helmikuussa 2026