Hyatt Zilara Rose Hall - Adults Only - All Inclusive

5.0 star property

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Photo gallery for Hyatt Zilara Rose Hall - Adults Only - All Inclusive

One Bedroom Swim Up Suite | View from room
Ocean Front Grand Butler Suite | Premium bedding, down duvets, pillow-top beds, minibar
Couples treatment room(s), sauna, hot tub, steam room, body wraps
Outdoor wedding area
Private beach, white sand, sun-loungers, beach umbrellas

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

View in a map
Rose Hall Road, Montego Bay, Saint James
  • Place, Three Palms Ocean Course
    ‪4 min walk‬
  • Place, Half Moon Golf Course
    ‪7 min walk‬
  • Place, Montego Bay Convention Centre
    ‪2 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

King

9.0 out of 10
Wonderful
(36 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 3
  • 1 King Bed

Double

9.2 out of 10
Wonderful
(17 reviews)
  • 46 sq m
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Ocean View King

7.8 out of 10
Good
(19 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Ocean View Double

8.0 out of 10
Very good
(6 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Ocean Front Double

10.0 out of 10
Exceptional
(4 reviews)
  • 46 sq m
  • Ocean view
  • Sleeps 4
  • 2 Queen Beds

Swim Up King

8.6 out of 10
Excellent
(15 reviews)
  • 46 sq m
  • Sleeps 3
  • 1 King Bed

Swim Up Double

7.6 out of 10
Good
(5 reviews)
  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

Ocean View Junior Suite King

9.2 out of 10
Wonderful
(5 reviews)
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Swim Up Junior Suite King

8.0 out of 10
Very good
(5 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

Ocean Front Grand Butler Suite

  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

One Bedroom Ocean Front Butler Suite

  • 106 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

One Bedroom Ocean View Suite

10.0 out of 10
Exceptional
(2 reviews)
  • 94 sq m
  • 1 bedroom
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Ocean Front Junior Suite King

9.0 out of 10
Wonderful
(9 reviews)
  • 63 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

Junior Suite Double

9.4 out of 10
Exceptional
(3 reviews)
  • 63 sq m
  • Sleeps 4
  • 2 Queen Beds

Junior Suite King

9.2 out of 10
Wonderful
(5 reviews)
  • 63 sq m
  • Sleeps 3
  • 1 King Bed

Resort View Double

8.4 out of 10
Very good
(6 reviews)
  • Resort view
  • Sleeps 4
  • 2 Queen Beds

Resort View King

8.2 out of 10
Very good
(14 reviews)
  • Resort view
  • Sleeps 3
  • 1 King Bed

Suite (Grand Butler)

10.0 out of 10
Exceptional
(1 review)
  • 112 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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About this property

Hyatt Zilara Rose Hall - Adults Only - All Inclusive

Adults-only beachfront property with 3 outdoor pools
Catch some rays on Hyatt Zilara Rose Hall - Adults Only - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 9 restaurants. Housekeeping is available on request.
Hyatt Zilara Rose Hall - Adults Only - All Inclusive offers 234 accommodations with iPod docking stations and MP3 docking stations. Rooms open to furnished balconies or patios. Each accommodation is individually furnished and decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 47-inch flat-screen televisions come with satellite channels and DVD players. Guests can make use of the in-room fridges, coffee/tea makers and minibars. Bathrooms include a separate bath and shower with in-room jetted baths, a rainfall showerhead and a hydromassage showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, laptop-compatible safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include in-room massages. Housekeeping is provided on request.

A private beach and an outdoor tennis court are featured at the property. 3 outdoor swimming pools and 2 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Z Spa has massage/treatment rooms and couples treatment room(s). Services include body wraps and body scrubs. The spa is equipped with a sauna, a hot tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at Hyatt Zilara Rose Hall - Adults Only - All Inclusive. During your stay, you're just a quick walk from Jamaica Beaches. Enjoy features like free WiFi in public areas and free valet parking, plus 3 outdoor pools.
  • Free WiFi
  • Free valet parking
  • Options for a bite to eat or a refreshing drink include 9 restaurants, a coffee shop, 2 beach bars and 2 swim-up bars
  • Take a swim in the 3 outdoor pools or soak in the 2 hot tubs
  • Indulge with body scrubs, massages or body wraps at Z Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, an outdoor tennis court and a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Steps from Jamaica Beaches and a 3-minute drive from Rose Hall Great House
Some rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Simply walk outside to feel the sun on your face at the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Hyatt Zilara Rose Hall - Adults Only - All Inclusive, you can cool off in one of the 3 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 9 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 beach bars, 2 swim-up bars and 6 bars/lounges. A computer station is on site and WiFi is free in public spaces. This Georgian property also offers outdoor tennis courts, a sauna and a fitness centre. Valet parking is free.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

On-site venue – This brasserie specialises in French cuisine and serves breakfast and dinner.
On-site venue No. 2 – This beachfront fine-dining restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Guests can enjoy al fresco dining (weather permitting).
On-site venue No. 3 – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
On-site venue No. 4 – This fine-dining restaurant specialises in Italian cuisine and only serves dinner.
On-site venue No. 5 – This steakhouse specialises in Brazilian cuisine and serves breakfast, lunch and dinner.
Late-night fare is available from 24-hour room service.

All-inclusive details

All-inclusive room rates at Hyatt Zilara Rose Hall - Adults Only - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Water activities

Kayaking
Rowing/canoeing
Sailing
Snorkelling
Surfing/body boarding
Windsurfing

Land activities

Tennis
Tennis lessons
Volleyball

Lessons/classes/games

Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances
Theme parties

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 beach bars
  • 2 poolside bars
  • 2 swim-up bars
  • 6 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • 3 outdoor pools
  • Basketball
  • Beach volleyball
  • Fitness classes
  • Full-service spa
  • Gym
  • Nightclub
  • Outdoor tennis court
  • Sauna
  • Yoga classes

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 7 meeting rooms
  • Business centre
  • Computer station
  • Conference centre (50,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Firepit
  • Free pool cabanas
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Hot tub
  • In-room massages
  • Sauna
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Built in 2014
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Hydromassage showerhead
  • Jetted bathtub
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 47-inch flat-screen TV with satellite channels
  • DVD player
  • IPod dock
  • MP3 dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Renovations and closures

This property is closed from 11 November 2025 to 31 January 2026 (dates subject to change).

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children younger than 18 are not allowed at this adults-only property. All guests 18 and older are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • This is an adults-only property and guests under 18 years old aren't allowed.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Zilara Rose Hall Adults Only All Inclusive
Hyatt Zilara Rose Hall Adults Only – All Inclusive
Hyatt Zilara Rose Hall - Adults Only - All Inclusive Montego Bay

Hyatt Zilara Rose Hall - Adults Only - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 897 out of 1434 reviews
Rating 8 - Good. 303 out of 1434 reviews
Rating 6 - Okay. 141 out of 1434 reviews
Rating 4 - Poor. 46 out of 1434 reviews
Rating 2 - Terrible. 47 out of 1434 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Alvaro

Travelled with partner
Disliked: Staff & service
Its was an okay experience. Not the best but i guess not the worst. Customer service was not very good. Alot of things are not really included that are suppose to in an all inclusive resort.
Stayed 5 nights in Aug 2025

10/10 Excellent

Dino

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great. My wife and I had a wonderful time
Stayed 4 nights in Aug 2025

10/10 Excellent

Deizy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cannot say enough about this resort .just amazing. I got married there in 2019 & it was just as amazing as the first time.
Stayed 4 nights in Aug 2025

10/10 Excellent

Francesca

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I thoroughly enjoyed my stay at this resort. We had the Junior suite ocean view and it was perfect for me and my partner. I rated everything a 5 but I would say it was like a 4.2 ish.. food could use improvement as everything was overly salty. Also I came to Jamaica and expected cultural music but there was wayyy too much American music. Felt like I was at Miami Beach. As a Caribbean girly I hear more reggae in NY. Daytime is turnt at the adult pool. Family pool has a more chill vibe.
Stayed 3 nights in Aug 2025

10/10 Excellent

Duc

Stayed 3 nights in Aug 2025

10/10 Excellent

WILLIAM

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an awesome five-day stay! The authentic Jamaican food was so good, and the “Jamaica Teaser” drink quickly became our favorite. The staff was super friendly, and while the rooms are a bit dated, the swimup pool and deep main pool made up for it. Loved the nightly entertainment. I plan on returning with our daughter next time!
Stayed 4 nights in Aug 2025

10/10 Excellent

Sara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay it was enjoyable all the staff was friendly and kind the services was great and food was good it was all I expected on my trip to Jamaica
Stayed 4 nights in Aug 2025

8/10 Good

Princess

Travelled with group
Liked: Staff & service
The rooms need to be renovated. The staff were nice and they had good restaurant options on the family side. They also had more entertainment on the family side of the resort. Although it’s all inclusive you have to pay a $10.00 fee for room service. The private beach is awesome and they have some free water sports.
Stayed 4 nights in Aug 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
N/a
Stayed 4 nights in Aug 2025

10/10 Excellent

Serriano

Stayed 2 nights in Aug 2025

10/10 Excellent

Hassina

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very beautiful!! It had the pathway connecting the resorts along the beach, It made it even more enjoyable. Really enjoyed our stay :)
Stayed 5 nights in Aug 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really enjoyed myself. Property was clean and the food was good
Stayed 3 nights in Apr 2025

10/10 Excellent

Vanassa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our first all inclusive and it was great! Loved the events. Staff was really nice. Had a massage and the experience was amazing also. Food and drinks were great.
Stayed 2 nights in Jun 2025

10/10 Excellent

Crystal

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The details. I return back to room cleaned with a bottle of wine and a slice of cake acknowledging my bday.
Stayed 3 nights in Aug 2025

10/10 Excellent

Scilla

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was great & staff was courteous. The entertainment was awesome. Friday night pool party was definitely a VIBE! The whole stay was great. The only part that was confusing was how to catch the resort shuttle back to the airport. It seemed to be organized & we left about 15 minutes lates. I was able to speak with staff who assisted me but if youre a quiet perdon you woukd have surely missed your ride.
Stayed 3 nights in Aug 2025

10/10 Excellent

Elizabeth LaQuanda

Stayed 4 nights in Aug 2025

10/10 Excellent

Astria

Liked: Cleanliness, staff & service, property conditions & facilities
Hyatt Zilara was amazing. Good food, good vibes from all the staff. Hotel room was cleaned everyday. Will definitely return with he whole family.
Stayed 4 nights in Aug 2025

10/10 Excellent

DANEEN

Disliked: Staff & service
Stayed 3 nights in Aug 2025

8/10 Good

Katrena, Lakeland

Liked: Cleanliness, amenities
Disliked: Staff & service
This property is nice However they lack consistent in telling guests the same thing I was charged two deposits on my account when the lady was confirming my transportation to airport when I paid cash had to revisit front desk 3 times to sort out issue ,reason I know I checked my account this is the only problem I had with this resort besides some of the workers were rude and unhelpful. I suggest all take classes for Customer Training.
Stayed 3 nights in Aug 2025

10/10 Excellent

Rhonda

Travelled with family
Liked: Cleanliness, amenities
Stayed 3 nights in Aug 2025

10/10 Excellent

Anthony D, bronx

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and plenty of dining choices
Stayed 3 nights in Aug 2025

10/10 Excellent

Tiara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This has been an amazing property the staff was nice, friendly, fun, entertaining, caring etc. We are definitely are going to go back. They checked in on us everyday. They made sure we had everything we wanted/needed. They cleaned our room everyday. The food options were good open all day and it was GOOD food. Drinks were good. Breakfast buffet was amazing the chef checked in on everyone daily. They had so many fun events. I couldn’t have had a better stay we only left to do a specific excursion.
Stayed 4 nights in Aug 2025

10/10 Excellent

Ronnie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints at all. Staff was friendly and rooms cleaned.
Stayed 4 nights in Aug 2025

10/10 Excellent

Sabrina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is the best resort I ever been on I love it so much definitely coming back
Stayed 4 nights in Aug 2025

10/10 Excellent

vanessa, Croton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very friendly and you felt very welcomed. Property was clean, food was amazing, variety of options food and drink wise. The outdoor seating section was beautiful, very spacious
Stayed 5 nights in Aug 2025