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Hyatt Ziva Rose Hall - All Inclusive

5.0 star property

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Photo gallery for Hyatt Ziva Rose Hall - All Inclusive

Private beach, white sand, sun-loungers, beach umbrellas
Exterior
View from room
View from room
6 bars/lounges, swim-up bar, poolside bar

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Rose Hall, Montego Bay, Saint James
  • Half Moon Golf Course
    ‪13 min walk‬
  • Montego Bay Convention Centre
    ‪14 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪12 min drive‬

Room options

View all photos for Ocean View King

Premium bedding, down duvets, pillow-top beds, minibar

Ocean View King

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Double

Premium bedding, down duvets, pillow-top beds, minibar

Double

  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Double

Ocean Front Double | Premium bedding, down duvets, pillow-top beds, minibar

Ocean Front Double

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Double

Premium bedding, down duvets, pillow-top beds, minibar

Ocean View Double

  • Ocean view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Resort View King

View from room

Resort View King

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for One Bedroom Ocean Front Butler Suite

One Bedroom Ocean Front Butler Suite | Premium bedding, down duvets, pillow-top beds, minibar

One Bedroom Ocean Front Butler Suite

  • Ocean view
  • 101 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for King

Premium bedding, down duvets, pillow-top beds, minibar

King

  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club King

Club King | Premium bedding, down duvets, pillow-top beds, minibar

Club King

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Ocean View Junior Suite King

Ocean View Junior Suite King | Premium bedding, down duvets, pillow-top beds, minibar

Ocean View Junior Suite King

  • Ocean view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Double

Premium bedding, down duvets, pillow-top beds, minibar

Club Double

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean View Butler Junior Suite

Ocean View Butler Junior Suite | Bathroom | Separate bathtub and shower, deep-soaking bathtub

Ocean View Butler Junior Suite

  • Ocean view
  • 96 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Ocean View Junior Suite Double

View from room

Ocean View Junior Suite Double

  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Resort View King

View from room

Deluxe Resort View King

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Resort View Double

Resort View Double | Premium bedding, down duvets, pillow-top beds, minibar

Resort View Double

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up Double

Swim Up Double | Premium bedding, down duvets, pillow-top beds, minibar

Swim Up Double

  • Resort view
  • 46.0 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Junior Suite King

Ocean Front Junior Suite King | Premium bedding, down duvets, pillow-top beds, minibar

Ocean Front Junior Suite King

  • Ocean view
  • 61 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Resort View Double

Premium bedding, down duvets, pillow-top beds, minibar

Deluxe Resort View Double

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Ocean Front Junior Suite Double

Premium bedding, down duvets, pillow-top beds, minibar

Ocean Front Junior Suite Double

  • Ocean view
  • 61 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Swim Up King

Terrace/patio

Swim Up King

  • Resort view
  • 46 sq m
  • Sleeps 4
  • 1 King Bed

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4.4 out of 5, Excellent, (1383)
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About this property

Hyatt Ziva Rose Hall - All Inclusive

Luxury property on the beach, with 2 outdoor pools
Catch some rays on Hyatt Ziva Rose Hall - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 7 restaurants. Housekeeping is available on request.
Hyatt Ziva Rose Hall - All Inclusive offers 387 accommodations with iPod docking stations and minibars. Rooms open to furnished balconies or patios. Each accommodation is individually decorated. Pillowtop beds feature down duvets and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium digital channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include a separate bath and shower with a deep soaking bath, bathrobes, slippers and complimentary toiletries.

This Montego Bay property provides complimentary wireless Internet access. Business-friendly amenities include desks, safes and telephones. Additionally, rooms include complimentary bottles of water and a hairdryer. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with Access to hot tub. Other recreational amenities include a private beach, a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Zen Spa has 11 treatment rooms, including rooms for couples. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. The spa is equipped with a sauna, a hot tub and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Our customers tell us they can't get enough of Hyatt Ziva Rose Hall - All Inclusive's great location. During your stay, you're just a quick walk from Jamaica Beaches. Free WiFi in public areas, free valet parking and a free manager's reception are available.
  • Free WiFi
  • Free valet parking
  • Enjoy international cuisine at Choicez, one of the property's 7 restaurants and 6 bars/lounges
  • Take a swim in the 2 outdoor pools or soak in the hot tub
  • Indulge with body scrubs, deep-tissue massages or body treatments at Zen Spa
  • Services include babysitting, a children's club and dry cleaning/laundry
  • On-site recreation includes a private beach, a gym and a steam room
  • Guests have great things to say about the clean guestrooms and the location
  • Steps from Jamaica Beaches and 13 minutes on foot from Montego Bay Convention Centre
Hyatt Ziva Rose Hall - All Inclusive is an all-inclusive property. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Enjoy the umbrellas and sunloungers for a relaxing day at the beach. At Hyatt Ziva Rose Hall - All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

A free manager's reception is offered daily. There are 7 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 6 bars/lounges and a poolside bar. WiFi is free in public spaces. This Georgian property also offers a complimentary children's club, a hot tub and a steam room. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 5-star Montego Bay property.

The property hosts a free manager's reception daily.
Choicez – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner.
Di Roza – This fine-dining restaurant specialises in Italian cuisine and only serves dinner. Open daily.
Brazil – This steakhouse specialises in Brazilian cuisine and serves breakfast, lunch and dinner. Open daily.
Fuzion – This fine-dining restaurant specialises in Asian cuisine and only serves dinner. Open daily.
Calypzo – This theme restaurant specialises in Caribbean cuisine and serves breakfast, lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This property is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All on-site activities and use of facilities and equipment are included.

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Water fitness

Entertainment

On-site entertainment and activities
Access to on-site nightclubs
On-site live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Onsite parking available only on request
  • Free secured, uncovered valet parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • 6 bars/lounges
  • 7 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Free daily manager's reception
  • Snack bar/deli

Restaurants on site

  • Brazil
  • Calypzo
  • Choicez
  • Di Roza
  • Fuzion

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Paddleboard
  • Playground
  • Sauna
  • Steam room
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Free children's club
  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 8 meeting rooms
  • Business centre
  • Conference centre (50,000 square foot of space)

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • Pool cabanas (surcharge)
  • Pool loungers
  • Pool umbrellas
  • Terrace
  • Vegetable garden

Full-service spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 4 buildings
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Georgian architecture
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Down comforter
  • Pillow menu
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium digital channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Individual decor
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom
For any questions, please contact the property using the information on the booking confirmation
This property offers airport shuttle pickup service from Montego Bay Jamaica - Sangster International Airport (MBJ) only.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve on-site parking
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. It is Hyatt's practice to enter any occupied guest room a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guest room. For any questions, please contact the property using the information on the booking confirmation.
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Hyatt Ziva
Hyatt Ziva All Inclusive
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Ziva Hyatt
Ziva Rose Hall
Hyatt Ziva Rose Hall Hotel Montego Bay
Hyatt Ziva Rose Hall Montego Bay
Hotel Hyatt Ziva Rose Hall Montego Bay
Montego Bay Hyatt Ziva Rose Hall Hotel
Hotel Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall All Inclusive
Hyatt Ziva Rose Hall Montego
Hyatt Ziva Rose Hall All Inclusive Hotel Montego Bay
Hyatt Ziva Rose Hall All Inclusive Hotel
Hyatt Ziva Rose Hall All Inclusive Montego Bay
Hyatt Ziva Rose Hall All Inclusive
Hotel Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Montego Bay Hyatt Ziva Rose Hall – All Inclusive Hotel
Hotel Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall – All Inclusive Montego Bay
Hyatt Ziva Rose Hall
Hyatt Ziva Rose Hall Inclusive
Hyatt Ziva Rose Hall All Inclusive
Hyatt Ziva Rose Hall – All Inclusive
Hyatt Ziva Rose Hall - All Inclusive Montego Bay
Hyatt Ziva Rose Hall - All Inclusive All-inclusive property

Hyatt Ziva Rose Hall - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 629 out of 1002 reviews
Rating 8 - Good. 222 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 36 out of 1002 reviews
Rating 2 - Terrible. 34 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Sara, freeport

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 5 nights in Jan 2025

8/10 Good

Marsha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is quite beautiful at this Hotel... Staff was friendly and service was excellent... Food choices were great the best was the French Restaurant delicious!!! We would love to visit again sometime!!
Stayed 4 nights in Feb 2025

6/10 Okay

Maria

Liked: Cleanliness, property conditions & facilities
The food was just not very good and the service not friendly. Most of the people were just not happy to be working there.
Stayed 4 nights in Feb 2025

10/10 Excellent

Laura, Pasadena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Corey

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about this resort is wonderful with the nicest staff. They treat you like family.
Stayed 4 nights in Feb 2025

10/10 Excellent

Tamara

Liked: Staff & service, property conditions & facilities
Truly enjoyed our stay
Stayed 3 nights in Feb 2025

4/10 Poor

Dhruv

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed here for 4 nights, the resort was a total disappointment in terms of daily entertainment, drinks(cocktails), and service. Their daily entertainment was boring and seemed repetitive. Adult parties at Zilara were equally bad(you would know what parties are if you've stayed at any Riu resort). Secondly, the drinks they made were the worst I've ever had at any resort. How can you go wrong with a simple margarita, forget expecting a good tasting mojito or something. If you want a tequila shot, they don't even have a slice of lime available to go with it, absolutely ridiculous. Thirdly, their service was below par. The staff needs to be more professional/trained. Almost every server seemed like they are doing you a favor, that is not what is expected from Hyatt brand. Even found some drunk bartenders at parties lol. Highly unprofessional ethics practiced at this resort. The only good part was Adreene at Choicez restaurant who went above and beyond for making our occasion special. And yes, the location gets 10/10. Other than that, I wouldn't want to stay here again.
Stayed 4 nights in Jan 2025

8/10 Good

Kwame Darryl

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Peggy

Stayed 2 nights in Jan 2025

10/10 Excellent

Carina

Stayed 4 nights in Feb 2025

10/10 Excellent

Rosa

Stayed 5 nights in Jan 2025

8/10 Good

Alex

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food needs to be better. Rooms a bit old.
Stayed 4 nights in Jan 2025

10/10 Excellent

Melanie, Eagan

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and attentive staff. Highly recommend. We were there for a wedding and ot was wonderful.
Stayed 5 nights in Feb 2025

10/10 Excellent

Marcos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was great , especially the staff
Stayed 1 night in Feb 2025

10/10 Excellent

Dean

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location dedicated , friendly staff chefs, managers
Stayed 5 nights in Feb 2025

8/10 Good

Sharitha

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Stayed 4 nights in Feb 2025

10/10 Excellent

Tony

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was great with all members regardless of where or what area
Stayed 5 nights in Feb 2025

8/10 Good

sowmya

Liked: Cleanliness, staff & service, property conditions & facilities
We liked our stay
Stayed 3 nights in Jan 2025

10/10 Excellent

Ila

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is beautiful, the Ziva is older (built in 70's) of the two hotels and very grand. It is family-oriented so a little busier and noisier and though we went as a couple, our accommodations were at Ziva. Our room was comfortable with views of pools and ocean from lovely balcony; updated bathroom. The Zilara is all adults, newer facility and has adult oriented activities. The grounds are beautifully tended with palm trees and flowering shrubs everywhere. We enjoyed the variety and quality of food at the restaurants especially Flavorz, French and Italian restaurants. Also enjoyed breakfast daily at Choicez and the amazing coffee at Aromaz and Grindz espresso bars. The staff was friendly, helpful and plentiful at the restaurants and in general throughout the resort. Plan to visit Jamaica again and will definitely stay at Zelara in the future!
Stayed 7 nights in Jan 2025

10/10 Excellent

Jasmine

Stayed 3 nights in Feb 2025

8/10 Good

Dwaun

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
There air conditioning was cutting off and no one came to cut on the ceiling fan.
Stayed 3 nights in Jan 2025

10/10 Excellent

Darren Leonard

Stayed 7 nights in Jan 2025

10/10 Excellent

Ieasha

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at Hyatt Ziva was amazing!! So kind and helpful. At the front desk Saddaiah and Micha are AMAZING!!! Thank you ladies for everything.
Stayed 2 nights in Jan 2025

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 8 nights in Jan 2025

10/10 Excellent

Kimberly, Wilmington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
2nd time staying here, absolutely beautiful and the food was amazing.
Stayed 3 nights in Jan 2025