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Jewel Grande Montego Bay Resort & Spa – All Inclusive

4.5 star property

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Photo gallery for Jewel Grande Montego Bay Resort & Spa – All Inclusive

2 outdoor pools, pool umbrellas, pool loungers
Private beach, white sand, beach cabanas, sun-loungers
Buffet
Aerial view
Aerial view

Reviews

8.8 out of 10
Excellent

Popular amenities

Explore the area

Map
Rose Hall, St James, Montego Bay
  • Half Moon Golf Course
    ‪15 min walk‬
  • Montego Bay Convention Centre
    ‪16 min walk‬
  • Rose Hall Great House
    ‪3 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite, 2 Bedrooms, Oceanfront

Suite, 2 Bedrooms, Oceanfront | Living room | Plasma TV

Suite, 2 Bedrooms, Oceanfront

  • Ocean view
  • 152 sq m
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Ocean View (Partial, Butler)

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Ocean View (Partial, Butler)

  • Partial ocean view
  • 152 sq m
  • Sleeps 5
  • 1 Double Bed, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Ocean View (Partial, Romance)

Suite, 1 Bedroom, Ocean View (Partial, Romance) | Premium bedding, minibar, in-room safe, blackout curtains

Suite, 1 Bedroom, Ocean View (Partial, Romance)

  • Partial ocean view
  • 78 sq m
  • Sleeps 2
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Oceanfront

Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, blackout curtains

Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 96 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds, Oceanfront

  • Ocean view
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • Ocean view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Grand Penthouse, 3 Bedrooms (Grande Luxe)

Grand Penthouse, 3 Bedrooms (Grande Luxe) | Premium bedding, minibar, in-room safe, blackout curtains

Grand Penthouse, 3 Bedrooms (Grande Luxe)

  • 334 sq m
  • Sleeps 7
  • 1 King Bed, 2 Queen Beds and 1 Single Sofa Bed

View all photos for Grand Suite, 1 Bedroom, Oceanfront

Grand Suite, 1 Bedroom, Oceanfront | Premium bedding, minibar, in-room safe, blackout curtains

Grand Suite, 1 Bedroom, Oceanfront

  • Ocean view
  • 130 sq m
  • Sleeps 4
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Junior Suite, 2 Double Beds, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 2 Double Beds, Oceanfront

  • Ocean view
  • 75 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Villa, 3 Bedrooms, Garden View

Premium bedding, minibar, in-room safe, blackout curtains

Villa, 3 Bedrooms, Garden View

  • 408 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 2 Bedrooms, Resort View

Premium bedding, minibar, in-room safe, blackout curtains

Suite, 2 Bedrooms, Resort View

  • Resort view
  • 152 sq m
  • Sleeps 5
  • 1 King Bed, 1 Double Bed and 1 Single Sofa Bed

View all photos for Suite, 1 Bedroom, Resort View

Deep-soaking bathtub, rainfall showerhead, designer toiletries

Suite, 1 Bedroom, Resort View

  • Resort view
  • 96 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Suite, 3 Bedrooms, Oceanfront

Suite, 3 Bedrooms, Oceanfront | Premium bedding, minibar, in-room safe, blackout curtains

Suite, 3 Bedrooms, Oceanfront

  • Ocean view
  • 184 sq m
  • Sleeps 7
  • 1 King Bed, 2 Double Beds and 1 Single Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Junior Suite, 1 King Bed with Sofa bed, Oceanfront

  • Ocean view
  • 75 sq m
  • Sleeps 3
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Villa, 3 Bedrooms, Oceanfront

Premium bedding, minibar, in-room safe, blackout curtains

Villa, 3 Bedrooms, Oceanfront

  • Ocean view
  • 408 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

View all photos for Penthouse, 3 Bedrooms

Penthouse, 3 Bedrooms | Premium bedding, minibar, in-room safe, blackout curtains

Penthouse, 3 Bedrooms

  • Ocean view
  • 240 sq m
  • Sleeps 7
  • 2 Double Beds, 1 King Bed and 1 Single Sofa Bed

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About this property

Jewel Grande Montego Bay Resort & Spa – All Inclusive

Luxury resort on the beach, with 2 outdoor pools
Catch some rays on Jewel Grande Montego Bay Resort & Spa – All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the resort's 7 restaurants.
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers 217 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. Plasma televisions come with digital channels.

Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 outdoor swimming pools are on site along with a private beach and a steam room. Other recreational amenities include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 14 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include deep-tissue massages, hot stone massages and sports massages. A variety of treatment therapies are provided, including aromatherapy, Ayurvedic and hydrotherapy. The spa is equipped with a mud bath, a sauna, a hot tub and a steam room. The spa is open daily. Children under 16 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa. There are hot springs/mineral springs on site.
Our customers tell us that they can't get enough of the helpful staff at Jewel Grande Montego Bay Resort & Spa – All Inclusive. During your stay, you'll be within walking distance of Montego Bay Convention Centre. Free WiFi in public areas, free self-parking and 2 outdoor pools are available.
  • Free WiFi
  • Free self-parking
  • Enjoy international cuisine with pool views at Waves, one of the property's 7 restaurants and 4 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Indulge with body scrubs, body treatments or manicures and pedicures at the spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a private beach, a gym and a steam room
  • Guests really like the accommodation for the cleanliness and spaciousness
  • Just a 2-minute drive from Montego Bay Convention Centre and a few minutes from Rose Hall Great House
  • Airport shuttle service available for a fee
Jewel Grande Montego Bay Resort & Spa – All Inclusive is an all-inclusive resort. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to unwind on the white sand beach. Spend the day at the beach and work on your tan in the sunloungers (chaise longues) or kick back in the shade with cabanas (surcharge) and umbrellas. At Jewel Grande Montego Bay Resort & Spa – All Inclusive, you can cool off in one of the 2 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

There are 7 restaurants and 2 coffee shops/cafes, as well as a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 4 bars/lounges. Public spaces have free WiFi. This all-inclusive resort also offers a steam room, a fitness centre and a rooftop terrace. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Montego Bay resort.

Waves – Overlooking the pool, this restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Pierside Restaurant – Overlooking the pool, this restaurant specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
Cricket's Beach Grill – This poolside restaurant specialises in American cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. Open daily.
Fiery Pelican Outdoor Gri – This restaurant specialises in Tex-Mex cuisine and only serves lunch. Open daily.
Le Bouchon – This buffet restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open daily.
Late-night fare is available from 24-hour room service.

All-inclusive details

This resort is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).

Water activities

Kayaking
Sailing

Awards and affiliations

Eco-certified property
This property participates in Green Globe – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 coffee shops/cafes
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 7 restaurants
  • Snack bar/deli

Restaurants on site

  • Cricket's Beach Grill
  • Fiery Pelican Outdoor Gri
  • Le Bouchon
  • Pierside Restaurant
  • Waves

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Fitness classes
  • Full-service spa
  • Gym
  • Kayaking
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • TV in common areas
  • Yoga classes

Family friendly

  • 2 outdoor pools
  • Arcade/game room
  • Laundry facilities
  • Playground
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 4 meeting rooms
  • Business centre
  • Conference centre (4,295 square foot of space)

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a private beach
  • On the waterfront
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • 14 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair-accessible parking

More

  • 12 floors
  • 3 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 2009
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • LED lighting
  • Phone
  • Reusable coffee/tea filters
  • Safe
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Late check-out subject to availability

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 33 per person (return)
  • Airport shuttle fee per child: USD 16.5 (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Jewel Grande Montego Bay Resort & Spa – All Inclusive offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the resort before arrival using the contact information on the booking confirmation.
  • Up to 2 children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort All Inclusive
Jewel Grande Resort All Inclusive
Hotel Jewel Grande Montego Bay Resort & Spa – All Inclusive
Jewel Grande Montego Bay All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande All Inclusive
Jewel Grande Montego Bay Resort Spa All Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Inclusive
Jewel Grande Montego Bay Resort Spa – All Inclusive
Jewel Grande Montego Bay Resort & Spa – All Inclusive Resort

Jewel Grande Montego Bay Resort & Spa – All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 847 out of 1381 reviews
Rating 8 - Good. 285 out of 1381 reviews
Rating 6 - Okay. 144 out of 1381 reviews
Rating 4 - Poor. 55 out of 1381 reviews
Rating 2 - Terrible. 50 out of 1381 reviews

9.0/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

JONI MARIE BENTZ, Lewis Center

Stayed 9 nights in Jan 2025

8/10 Good

JONI MARIE BENTZ, Lewis Center

Travelled with partner
Liked: Cleanliness, amenities
Our 2nd stay at Jewel Grande Montego Bay. We love the ocean front junior suite with huge balcony w/ 2 lounge chairs. Love the beautiful grounds, amount of ocean/beach frontage and the vegetation. The staff is very friendly & pleasant and we felt safe there. However, this 2nd visit the food quality & selection had declined and restaurants could have been more efficient (and faster) w/service. In addition to waiting long for food to arrive, as a couple we seemed to have to wait for one of the few 2-top tables to "turn" (slowly!) rather than be given an available table for 4. I understand not wasting a table for 6-8 on a couple, but there were very few 2-top options in the restaurants and they were very stingy about letting us sit at anything other than a 2-top, even though 4-tops were available. They seemed to want to cater to the groups & families, even though we were the ones leaving tips after every meal (not necessary, but spread the wealth!). Servers also weren't efficient. They would make separate trips to bring silverware, salt, napkins and left dirty dishes on our table walking away empty-handed. We were served soup with no spoon and twice had to go after our own utensils to start eating while our food was hot. I think a training issue with servers but also feel Waves could have a few more tables inside & out and the Jam-Mex food was utterly tasteless. However, the hibachi show at Pierside was as good as we remembered. We will be back but would like better food options.

4/10 Poor

Sean, PELHAM

Stayed 4 nights in Feb 2025

4/10 Poor

Sean, PELHAM

Travelled with family, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Accommodations may have been nice a few years ago but this reaort is in serious need of refurbishment. Rooms are very basic and require serious technology upgrades. Dining was adequate and also basic. Nothings special about this resort. I've stayed at 5 other resorts in Jamaica that were better.

8/10 Good

Sharon

Travelled with partner
Liked: Staff & service, property conditions & facilities
Property was nice but our ocean suite room was very humid. Our bed was damp and the floors were very cold. Food was good butt a lot of stairs. The Jamaican people were Amazing. Super kind and very Kind. I would come back again.
Stayed 5 nights in Jan 2025

6/10 Okay

Thomas

Disliked: Property conditions & facilities
The staff was nice.
Stayed 1 night in Oct 2024

10/10 Excellent

Dandre

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 3 nights in Jan 2025

10/10 Excellent

Wendy Lee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing place, great food and great people
Stayed 7 nights in Jan 2025

10/10 Excellent

Jennifer Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Jan 2025

10/10 Excellent

Timothy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice stay very peaceful
Stayed 8 nights in Jan 2025

8/10 Good

Dahnysha L

Liked: Cleanliness
Stayed 4 nights in Jan 2025

10/10 Excellent

Susan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful large room with an ocean view! We loved leaving the window open at night to hear the waves. So relaxing. Too many stairs between the towers. But on the positive side, we got lots of exercise!
Stayed 7 nights in Jan 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awesome

M my y daughter and I had a wonderful time, food was awesome and service with a smile made accommodation for our outside excursion to and from.
Stayed 3 nights in Jan 2025

8/10 Good

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property could use some refurbishments. Cracked walls, peeling paint, old decor. But, the room was spacious and clean, there were many options for dining and the food was delicious, and the staff was outstanding.
Stayed 4 nights in Jan 2025

10/10 Excellent

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

8/10 Good

john h, TOWNSEND

Liked: Amenities
Well wasnt very busy so some restaurants not open. We thought they had night buffet but ends and 230
Stayed 5 nights in Jan 2025

10/10 Excellent

Melissa, Eau Claire

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing. So kind, and eager to assist with any need we had. The food and drink options were also really good. This was a slower moving resort and we really enjoyed it.
Stayed 7 nights in Jan 2025

8/10 Good

Darwin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
I did not like having to climb all of the stairs, when going from building to building. The area outside, needs a spot that you can get a sandwich or snack after 5;30 to 12 midnight. I think the Pelican grill would perfect for that purpose.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jasmyn Alexis

Stayed 3 nights in Oct 2024

10/10 Excellent

kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Staff were beyond friendly! Always happy and always saying hello. Rooms were nice and spacious. The view of the ocean from our balcony was stunning. We even say stingrays swimming. It was fun to snorkel around the little bay the resort had and was able to use the kayak. One of the staff took us out on the little Hobie sail boat they had. I recommend taking 10 mins out of your day and riding on it. It is free from the resort. The pools were great. Both of them are big with one swim up bar and with 2 hot tubs. We enjoyed the restaurants and the authentic food. We had lattes every morning from the Sugar Cane coffee shop. There is lots of lounge chairs on the beach with around 20 tiki umbrellas that a large enough to cover both lounge chairs. Staff are walking around asking if you need anything. We did 2 excursions, one the bioluminescence in the lagoon and the catamaran boat for snorkeling. Camille (the excursion person) was very helpful in setting those up for us. The resort is more of a relax and quiet resort. Not much for night life, which we enjoyed! We really enjoyed this resort and being in Jamaica!
Stayed 5 nights in Jan 2025

10/10 Excellent

Tanya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Jan 2025

10/10 Excellent

Cynthia Jean

Liked: Cleanliness, staff & service, property conditions & facilities
Very friendly and helpful Great Place
Stayed 4 nights in Jan 2025

6/10 Okay

Mariana

Travelled with group
Liked: Cleanliness, staff & service, amenities
Food excellent
Stayed 6 nights in Jan 2025

8/10 Good

Hopelyn, Central Islip

Liked: Staff & service, property conditions & facilities
The staff was very friendly and helpful. The beachfront was very rough and only have small areas that were conducive to swimming etc because of seaweeds. The nightly entertainment was very good.
Stayed 5 nights in Jan 2025

8/10 Good

Indrani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
We had a nice stay. Staff were very friendly and nice. Concierge service was helpful and responded to questions in a timely manner and very professionally. My elderly parent’s room didn’t have a shower, just a bathtub - which was really odd. They had to switch rooms. Concierge helped with getting a room for the following day. Disappointed that the kids area was under renovation without any warning. There’s basically no food available after 9:30pm. You have to order room service, which is $10 USD each time - which we found very inconvenient and surprising. The jerk chicken on the beach was good until we were served partially cooked chicken on two different occasions, which was disappointing to say the least. Food was good otherwise - JamMex, Hibachi and just regular lunch were our favourites. The views are pretty, the beach is nice as well. The resort is very quiet. My daughter loved the nightly shows - performances were great!
Stayed 5 nights in Jan 2025