Hotel Riu Ocho Rios - All Inclusive

3.5 star property

Choose dates to view prices

Photo gallery for Hotel Riu Ocho Rios - All Inclusive

6 bars/lounges, 2 swim-up bars, 2 poolside bars
Fitness facility
1 bedroom, free minibar, in-room safe, individually decorated
TV
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included

Explore the area

Map
Mammee Bay, Ocho Rios, Saint Ann
  • Dunn's River Falls
    ‪6 min drive‬
  • Dolphin Cove
    ‪6 min drive‬
  • Mystic Mountain
    ‪8 min drive‬
  • Ocho Rios (OCJ-Ian Fleming Intl.)
    ‪33 min drive‬

Room options

Double Room, Ocean View (B2C-US)

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Double Room, Oceanfront (B2C-US)

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (Deluxe - E)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Family Room (U)

8.2 out of 10
Very good
(52 reviews)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (U)

9.0 out of 10
Wonderful
(12 reviews)
  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, 2 Bedrooms (U)

8.2 out of 10
Very good
(29 reviews)
  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (U)

8.4 out of 10
Very good
(20 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (L)

8.0 out of 10
Very good
(1 review)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Garden View (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Family Room, 2 Bedrooms (B2C-CA)

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room, 2 Bedrooms (E)

  • Sleeps 6
  • 1 King Bed and 2 Single Beds

Double Room, Garden View (C)

7.6 out of 10
Good
(5 reviews)
  • 28 sq m
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Double Room, Connecting Rooms, Garden View (C)

  • 28 sq m
  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Ocean View (C)

8.0 out of 10
Very good
(3 reviews)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Junior Suite, Oceanfront (B2C-US)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds

Suite, Ocean View (B2C-US)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, Garden View (B2C-US)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (B2C-US)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Ocean View (U)

8.0 out of 10
Very good
(67 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Double Room, Ocean View (U)

8.2 out of 10
Very good
(271 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (U)

10.0 out of 10
Exceptional
(1 review)
  • 34 sq m
  • Sleeps 8
  • 2 Double Beds

Double Room, 2 Bedrooms, Ocean View (U)

7.0 out of 10
Good
(2 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Ocean View (U)

  • 34 sq m
  • Sleeps 8
  • 2 Double Beds

Junior Suite, Garden View (U)

7.6 out of 10
Good
(160 reviews)
  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (C)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Double Room, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Double Room, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Garden View (B2C-CA)

  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

Family Room (B2C-CA)

  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms, Garden View (B2C-CA)

  • Sleeps 6
  • 4 Double Beds OR 2 King Beds

Double Room, Oceanfront (U)

8.6 out of 10
Excellent
(29 reviews)
  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Oceanfront (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (B2C-US)

  • 28 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Family Room (B2C-US)

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Partial Ocean View (L)

  • 28 sq m
  • Sleeps 2
  • 2 Double Beds OR 1 King Bed

Junior Suite, Garden View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Suite, Ocean View (B2C-CA)

  • Sleeps 2
  • 1 King Bed

Junior Suite, Ocean View (B2C-CA)

  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Ocean View (C)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Garden View (C)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Ocean View (B2C-CA)

  • Sleeps 8
  • 4 Double Beds

Standard Double Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room, 2 Bedrooms (C)

  • 60 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Junior Suite, Oceanfront (C)

  • 34 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Junior Suite, Connecting Rooms, Garden View (C)

  • 33 sq m
  • Sleeps 8
  • 4 Double Beds

Junior Suite, Connecting Rooms, Garden View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Family Room (C)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Double Room, Connecting Rooms, Ocean View (C)

  • 27 sq m
  • Sleeps 4
  • 4 Double Beds OR 2 King Beds

Standard Double Room, Connecting Rooms, Partial Ocean View (L)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (L)

  • Sleeps 8
  • 2 Double Beds OR 1 King Bed

Junior Suite, Connecting Rooms, Ocean View (C)

  • 33 sq m
  • Sleeps 8
  • 4 Double Beds

Double Room, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Junior Suite, 2 Bedrooms, Garden View (B2C-US)

  • Sleeps 8
  • 2 Double Beds

Junior Suite, 2 Bedrooms, Ocean View (B2C-US)

  • Sleeps 8
  • 2 Double Beds

Double Room, Oceanfront (L)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room, Ocean View (E)

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Family Room (L)

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room (E)

10.0 out of 10
Exceptional
(1 review)
  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Family Room, 2 Bedrooms (L)

  • 60 sq m
  • Sleeps 6
  • 1 King Bed

Junior Suite, Garden View (L)

  • 34 sq m
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

Suite, Ocean View (L)

  • 69 sq m
  • Sleeps 2
  • 1 King Bed

Suite Junior with Garden View

  • Sleeps 4
  • 2 Double Beds OR 1 King Bed and 1 Double Sofa Bed

Suite with Sea View

  • Sea view
  • Sleeps 2
  • 1 King Bed

Quadruple Room

  • Sleeps 4
  • 2 Double Beds

Room Standard with Ocean View

  • Ocean view
  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Suite Junior with Panoramic View

  • Sleeps 4
  • 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Family Room -6 Guests-

  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Room Standard with side view

  • Sleeps 2
  • 1 King Bed OR 2 Double Beds

Double Room With Sea View

  • Sea view
  • Sleeps 4
  • 1 King Bed and 2 Double Beds OR 1 Double Sofa Bed and 1 King Bed

Similar properties

About this property

Hotel Riu Ocho Rios - All Inclusive

Family-friendly beachfront location with 5 outdoor pools
Catch some rays on Hotel Riu Ocho Rios - All Inclusive's private white sand beach or spend the day relaxing at the full-service spa. Then enjoy a meal at one of the property's 4 restaurants. Housekeeping is available on request.
Hotel Riu Ocho Rios - All Inclusive offers 901 accommodations with free minibar items and a safe. Rooms open to balconies. Each accommodation is individually furnished and decorated. Satellite televisions are provided.

Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Ocho Rios property provides complimentary wireless Internet access. Additionally, rooms include complimentary bottles of water and an iron/ironing board. Housekeeping is offered on a daily basis and change of towels can be requested. Housekeeping is provided on request.

A private beach, a health club and a complimentary water park with waterslides are featured at the property. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include Access to hot tub, a sauna and a 24-hour fitness centre.

Guests aged under 18 years old are not allowed in the fitness facility or hot tub.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 5 treatment rooms, including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa. Other services include facials, body wraps and body treatments. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a hot tub.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 18 years old are not allowed in the spa.

Our customers tell us that they can't get enough of the pool at Hotel Riu Ocho Rios - All Inclusive. During your stay, you'll be within walking distance of Green Grotto Caves. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 4 restaurants, 2 swim-up bars and 2 poolside bars
  • Splash around at the free water park with a waterslide or swim in the 5 outdoor pools
  • Treat yourself to manicures and pedicures, massages or body treatments at the spa
  • Services include a children's club, dry cleaning/laundry and a concierge
  • On-site recreation includes a private beach, tennis courts and a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • 7 minutes by car from Jamaica Beaches and 7 minutes from Dunn's River Falls
Some rates at Hotel Riu Ocho Rios - All Inclusive are all-inclusive. These rates include on-site meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.

Step outside to feel the sun on your face and the sand in your toes on the white sand beach. At Hotel Riu Ocho Rios - All Inclusive, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Free breakfast is served daily. There are 4 restaurants on site, along with a nearby snack bar/deli. For a drink, you can stop by one of the on-site bars, including 2 swim-up bars and 6 bars/lounges. Public spaces have free WiFi. This Art Deco property also offers a complimentary water park, a children's club and a children's pool. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Ocho Rios property.

Guests are served a free buffet breakfast daily from 7 AM to 11:30 AM.
St. Ann – On-site family restaurant.
Kulinarium – This restaurant only serves dinner. Open daily.
Piacenza – This restaurant specialises in Italian cuisine. Open daily.
Mandalay – This restaurant specialises in Asian cuisine. Open daily.

All-inclusive details

All-inclusive room rates at Hotel Riu Ocho Rios - All Inclusive are available. These rates are higher because they include on-site food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included.

Food and beverages

In-room minibar (all beverages included)
In-room liquor dispensers
Number or type of beverages limited at one or more venues

Water activities

Kayaking
Sailing
Snorkelling
Windsurfing

Land activities

Fitness facilities
Tennis
Volleyball

Lessons/classes/games

Dancing

Entertainment

Access to on-site nightclubs
On-site live performances

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 11:30 AM
  • 2 poolside bars
  • 2 swim-up bars
  • 4 restaurants
  • 6 bars/lounges
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Kulinarium
  • Mandalay
  • Piacenza
  • St. Ann

Things to do

  • 24-hour gym
  • 5 outdoor pools
  • Beach volleyball
  • Billiards/pool table
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Hot tub
  • Personal motorised watercraft
  • Sailing
  • Sauna
  • Scuba diving
  • Snorkelling
  • Steam room
  • Surfing/bodyboarding
  • Tennis
  • Waterslide
  • Windsurfing

Family friendly

  • 5 outdoor pools
  • Children's club
  • Children's pool
  • Free water park access
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • Beach loungers
  • Beach towels
  • Garden
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Vegetable garden

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 4 buildings
  • 6 floors
  • Art Deco architecture
  • At least 80% lighting from LEDs
  • Built in 2005
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
This property does not permit name changes on reservations. The name on the booking must match the name of the guest who is checking in and staying at the property; photo ID is required.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Hotel Riu Ocho Rios - All Inclusive

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the property before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

All Inclusive RIU Ocho Rios
Ocho Rios All Inclusive
Ocho Rios RIU
Ocho Rios RIU All Inclusive
RIU Ocho Rios
RIU Ocho Rios All Inclusive
Club Hotel Riu Ocho Rios
ClubHotel Riu Ocho Rios Jamaica
Rio Ocho Rios
Riu Hotel Ocho Rios
Riu Ocho Rios Jamaica
Riu Ochos Rios
Rui Ocho Rios
RIU Ocho Rios All Inclusive All-inclusive property
RIU Ocho s Inclusive inclusiv
RIU Ocho Rios All Inclusive
Hotel Riu Ocho Rios - All Inclusive Ocho Rios
Hotel Riu Ocho Rios - All Inclusive All-inclusive property

Hotel Riu Ocho Rios - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1389 out of 2794 reviews
Rating 8 - Good. 707 out of 2794 reviews
Rating 6 - Okay. 361 out of 2794 reviews
Rating 4 - Poor. 161 out of 2794 reviews
Rating 2 - Terrible. 176 out of 2794 reviews

8.8/10

Cleanliness

8.4/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Trecia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A Memorable Stay at Riu Ocho Rios I thoroughly enjoyed my stay at the Riu Ocho Rios Hotel, thanks to its exceptional staff and engaging entertainment. Housekeeper Kerone kept our room immaculate, adding delightful touches with daily bed and curtain decorations. Front desk manager Shanika was professional and attentive, ensuring all our needs were met with warmth and efficiency. The entertainment team excelled in keeping guests engaged throughout the day with diverse activities and outstanding shows. A special mention goes to Fabian, whose energy and dance moves were truly captivating. While the dining experience offered authentic Jamaican dishes, the flavors lacked the traditional seasoning I anticipated. Additionally, only Tabasco sauce was available, and I would have preferred a Jamaican hot sauce option. However, server Fitzroy enhanced our meals with his attentive and personalized service, quickly learning our preferences and always greeting us by name. Overall, the outstanding staff at Riu Ocho Rios made our stay remarkable. Their dedication and hospitality ensure I will choose this hotel for future visits.
Stayed 13 nights in Dec 2024

6/10 Okay

Semaria

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 5 nights in Apr 2025

10/10 Excellent

Clifton

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 6 nights in Apr 2025

10/10 Excellent

Shawn

Stayed 5 nights in Mar 2025

8/10 Good

Bernice

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Not much adult entertainment
Stayed 5 nights in Mar 2025

10/10 Excellent

Charmaine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay!!! Food and staff were amazing, we felt very safe, it was super clean and very relaxing. We will definitely go back!
Stayed 4 nights in Mar 2025

8/10 Good

Patrice

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Relaxing time
Stayed 3 nights in Feb 2025

10/10 Excellent

Matthew

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our family of 6 really enjoyed our stay here. The family room was perfect for us. We had a lot of fun on the water slides. The beach was really nice. The food was good and the grounds were very clean. We had a great time and would visit this resort again.
Stayed 5 nights in Mar 2025

10/10 Excellent

omaira

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gery from one of the restaurants at night very nice we did not have reservations he works his way to works us in
Stayed 7 nights in Mar 2025

8/10 Good

Christina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing I didn’t like was my room was to far in the back. It was a long walk
Stayed 5 nights in Mar 2025

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort. Loves all of the options-several pools, restaurants, games, activities, and live music. Service was always excellent. Clean, spacious rooms.
Stayed 4 nights in Mar 2025

6/10 Okay

Josselyn Vera Saldivar

Travelled with family
Liked: Staff & service
Beach was nice. Property was okay. Needs more variety on the food and fresh fruits
Stayed 5 nights in Mar 2025

10/10 Excellent

MICHELINE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Mar 2025

10/10 Excellent

tanya Marie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved everything!
Stayed 7 nights in Mar 2025

10/10 Excellent

Rohan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great
Stayed 3 nights in Feb 2025

8/10 Good

Denver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The WiFi network was very poor and I couldn’t get any reservation for dinner in any of the restaurants each one I tried to reserve was unavailable had eat all meals from the buffet restaurant
Stayed 2 nights in Apr 2025

10/10 Excellent

Makiya

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and fun
Stayed 4 nights in Dec 2024

10/10 Excellent

Franco

Travelled with family
Liked: Cleanliness, staff & service, amenities
Had a great time at the location. The food was very good.
Stayed 6 nights in Mar 2025

10/10 Excellent

Jada

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was a great visit..:the staff was wonderful and full of vibes ❤️❤️
Stayed 1 night in Apr 2025

10/10 Excellent

Tracey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is great overall and well maintained from the landscaping, the dining areas, hallways and pool. I couldn’t have asked for anything to be cleaner. Staff was helpful and there is also an excursion specialist on site should you want to book activities and the prices were reasonable. There is also a list of various activities throughout the day and in the evening that can accommodate anyone of any age. The foam party was a hit and the one spot that is open 24 hours should you want a smoothie, a drink, coffee, etc.

10/10 Excellent

Doretha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The options for activities were great and nightly shows. Staff was helpful and diligent about keeping the property clean as well as following the protocol. Staff on the property was helpful with excursions and the gift shop had a little bit of everything especially health and feminine needs plus souvenirs
Stayed 5 nights in Mar 2025

10/10 Excellent

Andre, Auburn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I considered the property and staff to be inviting and relaxing.
Stayed 3 nights in Mar 2025

4/10 Poor

Monique

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Property is dated and the room smelled moldy. When I returned home, all of my clothing had the odor. They also messed up my reservation somehow and did not have the second guest on it, so I had to pay an additional $850 at the front desk to get my son on the property. They made no effort to help me find a resolution with Expedia and told me that they would reimburse me. They did not and instead stated that it was the hotel’s responsibility. The dining was fair at best and a lot of the entertainment was subpar.
Stayed 5 nights in Mar 2025

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

4/10 Poor

Gernicea

Stayed 3 nights in Mar 2025