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Serenitys Hideaway Montego Bay

3.5 star property

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Photo gallery for Serenitys Hideaway Montego Bay

A river with boats docked on both sides, surrounded by lush greenery.
A modern kitchen with a dining area, featuring a table set for four with white chairs, a refrigerator, and a water dispenser.
A hotel room with a bed, a TV, a dining table set for two, and a ceiling fan.
A bar area with two stools, a stone-tiled floor, and string lights.
A rooftop patio with stone flooring, a wooden bench, and lounge chairs.

Reviews

6.0 out of 10

Popular amenities

  • Kitchen
  • Parking included
  • Free Wi-Fi
  • Air-conditioning
  • Laundry room
  • Spa

Explore the area

View in a map
32 Ramtallie Blvd, Montego Bay, St. James Parish, 1876
  • Place, Rastafari Indigenous Village
    ‪7 min drive‬
  • Place, Saint James Parish Church
    ‪9 min drive‬
  • Place, Doctor's Cave Beach
    ‪11 min drive‬
  • Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪11 min drive‬

Room options

View all photos for Luxury Studio, Hill View

A hotel room with a bed, a TV, a dining table set for two, and a ceiling fan.

Luxury Studio, Hill View

  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Hill View

Deluxe Apartment, 2 Bedrooms, Hill View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Apartment, 2 Bedrooms, Hill View

  • Hill view
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds and 1 Single Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Apartment, 2 Bedrooms, Non Smoking, Hill View

Deluxe Apartment, 2 Bedrooms, Non Smoking, Hill View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Apartment, 2 Bedrooms, Non Smoking, Hill View

  • Hill view
  • 2 bedrooms
  • Sleeps 5
  • 2 Queen Beds and 1 Single Futon
  • Free Wi-Fi

View all photos for Grand Studio Suite

Grand Studio Suite | In-room safe, desk, laptop workspace, blackout curtains

Grand Studio Suite

  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Futon
  • Free Wi-Fi

View all photos for Deluxe Studio, Hill View

Deluxe Studio, Hill View | In-room safe, desk, laptop workspace, blackout curtains

Deluxe Studio, Hill View

  • Hill view
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Serenitys Hideaway Montego Bay

This apartment building features a 24-hour business centre, spa services and a business centre. Self parking is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site. Each apartment provides a kitchenette with a fridge, an oven, a stovetop and a microwave. For a bit of entertainment, a Smart TV comes with satellite channels, and guests can also appreciate conveniences, such as a sitting area and a dining table.
Serenitys Hideaway Montego Bay offers 5 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and a hairdryer. Rooms open to balconies or patios. This individually decorated and furnished accommodation has separate sitting areas and includes desks and dining tables. Accommodation at this 3.5-star apartment has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a shower.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). 60-inch Smart televisions come with satellite channels. Additionally, rooms include an iron/ironing board and a ceiling fan.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages, hot stone massages and Swedish massages.
During your stay at Serenitys Hideaway Montego Bay, you'll be close to Doctor's Cave Beach. You'll find features such as free self-parking, plus a 24-hour business centre and dry cleaning service. Built in 2200, this comfortable apartment building has 5 apartments over 3 floors. Each apartment includes amenities such as free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a balcony or patio and a sitting area
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a 24-hour business centre, convenience store and a computer
  • 7 minutes by car from Cornwall Regional Hospital and 8 minutes from Burchell Memorial Baptist Church
  • Airport shuttle service available for a fee
You'll find a 24-hour business centre on site. An airport shuttle (available 24 hours) is available for a fee. Spa services, barbecue grills, and a garden are also featured at the business-friendly Serenitys Hideaway Montego Bay. Free self parking is available. You'll have access to the health club at a partner property.

Smoking is allowed in designated areas at this 3.5-star Montego Bay apartment.

Property amenities

Pool/Spa

  • Deep-tissue massages
  • Hot stone massages
  • In-room massages
  • Swedish massages

Internet

  • Available in the apartment: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • Children's books

Kitchenette

  • Blender
  • Cookware, dishware, and utensils
  • Freezer
  • Hob
  • Microwave
  • Oven
  • Paper towels
  • Refrigerator
  • Toaster
  • Toaster oven

Dining

  • Dining table

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: USD 25 per day

Bathroom

  • 1 private bathroom
  • Hair dryer
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Living spaces

  • Dining table
  • Separate sitting area

Entertainment

  • 60-inch Smart TV with satellite channels
  • Books
  • Games
  • TV in common areas

Outdoor areas

  • Balcony/patio
  • Charcoal grill
  • Fenced yard
  • Fully-fenced
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • 24-hour business centre
  • Computer station
  • Laptop workspace

Comfort

  • Air conditioning
  • Ceiling fan

Pets

  • No pets or service animals

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in public areas
  • No lift
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Grocery/convenience store
  • Iron/ironing board
  • Limited-hour front desk
  • Safe

Location highlights

  • Near a health/beauty spa
  • Near a hospital
  • Near the airport

Things to do

  • Bicycle parking
  • Bingo
  • Shopping
  • Bicycle rentals nearby
  • Casino nearby
  • Ecotours nearby
  • Fishing nearby
  • Health club (partner property) nearby
  • Horseback riding nearby
  • Parasailing nearby
  • Rafting nearby
  • Swimming nearby
  • Water tubing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • First aid kit
  • Security system
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 5 units
  • Access via exterior corridors
  • Bicycle parking
  • Built in 2200
  • Connecting units available
  • Garden
  • Individual decor
  • Individual furnishings

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Late check-in fee: USD 30 for check-in between 6:00 PM and 9:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
The front desk is open daily from 9:00 AM - 5:00 PM
Guests planning to arrive outside normal check-in hours will receive an email within 48 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Guests driving to the property should contact this property in advance (e.g. directions)
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Check-out instructions

The host requires you to complete the following before checking out:
Strip any used beds and gather used towels
Remove personal items and remove leftover food and drinks
Turn off the lights, lock the doors and return the keys

Access methods

Front desk (limited hours), key retrieval

Pets

  • Pets and service animals are not allowed at Serenitys Hideaway Montego Bay

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 200 per accommodation, per stay
  • Cleaning deposit: USD 60.00 per stay
  • Cleaning fee: USD 60.00 per accommodation, per stay (varies based on the length of stay).
  • Administrative fee: USD 20.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: USD 70 (return), (up to 18 years old)
  • Late check-in fee: USD 30 for check-in between 6:00 PM and 9:00 PM
  • Rollaway bed fee: USD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Serenitys Hideaway Montego Bay offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. The front desk at this property is open daily from 9:00 AM - 5:00 PM.
Guests will be asked to provide the property with a copy of their government-issued photo ID before arrival. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and key retrieval information. Front desk staff will greet guests on arrival at the property. Guests who plan to drive should contact this property in advance for more details (e.g. directions). The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the apartment before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Serenitys Hideaway Montego Bay Apartment
Serenitys Hideaway Montego Bay Montego Bay
Serenitys Hideaway Montego Bay Apartment Montego Bay

Serenitys Hideaway Montego Bay Reviews

Reviews

6.0
Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 0 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 2 out of 4 reviews

8.6/10

Cleanliness

Reviews

Verified review

10/10 Excellent

dawn Marie

Liked: Cleanliness, check-in, communication, listing accuracy
Very comfortable setting
Stayed 8 nights in May 2026
Verified review

10/10 Excellent

Adrian Ruiz

Liked: Cleanliness, check-in, communication, listing accuracy
Camille and the rest of the team were amazing! They definitely made it an unforgettable experience! Thank you so much
Stayed 6 nights in Apr 2026
Verified review

2/10 Terrible

Stephanie

Disliked: Communication, listing accuracy
DONT RENT THIS SPOT ITS NOTHING TO DO THERE... NO FOOD MENUS .... IN THE HOOD NOTHING TO DO
Stayed 14 nights in Jun 2026
Verified review

2/10 Terrible

Shavona

Liked: Cleanliness, communication
Disliked: Check-in
The rooms were very nice and the staff was very friendly and easy to contact. The hotel was up in the mountains and far away from every where. Nothing is in waking distance. They were doing construction on the outside of the building while we were there. The neighborhood boys would come to the basketball court early when they were out of school and you could hear them, so there's no sleeping in on the weekends or early evening hours naps. The check in process for me was not so good due to Expedia over booking the hotel and I had to share my sister's room from Wednesday until Sunday. But we made the best of it and the owner tried to fix this but she was fully booked. She gave us air mattress so everyone hsa something to sleep on. As I said, very friendly staff, very helpful, and, great communicators.
Stayed 7 nights in Jun 2026