2/10 Terrible
Allan, Mercerville
23 Dec 2021
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Allan
Stayed 4 nights in Dec 2021
Sunset Beach Resort Spa and Waterpark
4.5 star property
Choose dates to view prices
Photo gallery for Sunset Beach Resort Spa and Waterpark
Reviews
6.06.0 out of 10
Popular amenities
- On private beach
- Pool
- Breakfast included
- All-inclusive
- Spa
- Free Wi-Fi
Explore the area
1 Sunset Drive, Montego Freeport, Montego Bay, 00000
- Freeport PeninsulaPlace, Freeport Peninsula1 min walk
- Montego Bay Yacht ClubPlace, Montego Bay Yacht Club3 min walk
- Montego Bay Cruise Ship TerminalPlace, Montego Bay Cruise Ship Terminal2 min drive
- Montego Bay (MBJ-Sir Donald Sangster Intl.)Airport, Montego Bay (MBJ-Sir Donald Sangster Intl.)12 min drive
Room options
View all photos for Deluxe Resort View
Deluxe Resort View
- Resort view
- Sleeps 4
- 1 King Bed OR 2 Double Beds
View all photos for Deluxe Bay View
Deluxe Bay View
- Bay view
- Sleeps 4
- 1 King Bed OR 2 Double Beds
View all photos for Deluxe Ocean View
Deluxe Ocean View
- Ocean view
- Sleeps 4
- 1 King Bed OR 2 Double Beds
View all photos for Deluxe Oceanfront
Deluxe Oceanfront
- Ocean view
- Sleeps 4
- 1 King Bed OR 2 Double Beds
View all photos for One Bedroom Suite
One Bedroom Suite
- Ocean view
- Sleeps 4
- 1 King Bed and 1 Queen Sofa Bed
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About this property
Sunset Beach Resort Spa and Waterpark
Spend the day catching some rays at Sunset Beach Resort Spa and Waterpark's private white sand beach, relaxing by one of the hotel's 5 outdoor swimming pools, or pampering yourself at the full-service spa.
Sunset Beach Resort Spa and Waterpark offers 311 air-conditioned accommodations with free minibar items and coffee/tea makers. Rooms open to furnished balconies or patios. This accommodation offers separate sitting areas and includes desks. Pillowtop beds feature premium bedding. 32-inch flat-screen televisions come with satellite channels.
Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. This Montego Bay hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.
A private beach and a complimentary water park with a lazy river and waterslides are featured at the hotel. 5 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness centre.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves with a trip to the on-site spa, which has 9 treatment rooms. Services include facials, body wraps, body scrubs and body treatments. The spa is open daily.
During your stay at Sunset Beach Resort Spa and Waterpark, you're just a quick walk from Montego Bay Yacht Club. Features include free breakfast, plus 5 outdoor pools and a full-service spa.
- Free full breakfast served daily
- Free WiFi
- Enjoy local and international cuisine while dining at Banana Walk
- WiFi in some public areas for a fee
- Self-parking available for a fee
- Splash around at the free water park with a lazy river or swim in the 5 outdoor pools
- Indulge with facials, massages or body scrubs at the spa
- Services include babysitting, a free children's club and a lifeguard on-site
- On-site recreation includes a private beach, tennis courts and a gym
- Steps from Freeport Peninsula and Montego Bay Yacht Club
- Airport shuttle service available for a fee
Sunset Beach Resort Spa and Waterpark is an all-inclusive hotel. Room rates include meals and beverages at on-site restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages and other amenities.
Step outside to feel the sun on your face and the sand in your toes on the white sand beach. Lie back and work on your tan with relaxing beach amenities, such as umbrellas and sunloungers. At Sunset Beach Resort Spa and Waterpark, you can cool off in one of the 5 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.
Free breakfast is served daily. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. Public spaces have WiFi for a fee. This all-inclusive hotel also offers a complimentary water park, a complimentary children's club and a children's pool. Parking is available for a fee.
Smoking is allowed in designated areas at this 4.5-star Montego Bay hotel.
Guests are served a free full breakfast daily from 7:00 AM to 10:00 AM.
Banana Walk – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. A children's menu is available.
Botticelli – This restaurant specialises in Italian cuisine and only serves dinner. Reservations are required. Open daily.
Jamalicious – This restaurant specialises in local cuisine and only serves dinner. Reservations are required. Open daily.
Silk Road – This diner specialises in Asian cuisine and only serves dinner. Reservations are required. Open daily.
SugarCane Grill – This restaurant serves lunch and dinner. Open daily.
All-inclusive details
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Property amenities
Internet
- Available in all rooms: Free WiFi
- Available in some public areas: WiFi (surcharge)
Parking and transport
- 24-hour return airport shuttle at scheduled times and on request for a surcharge
- Uncovered parking on site (surcharge)
- Limited on-site self parking
Food and drink
- Free full breakfast available daily 7:00 AM to 10:00 AM
- A bar/lounge
- A coffee shop/cafe
- A poolside bar
- A restaurant
- A swim-up bar
- Couples/private dining
- Snack bar/deli
Restaurants on site
- Banana Walk
- Botticelli
- Jamalicious
- Silk Road
- SugarCane Grill
Things to do
- 5 outdoor pools
- Arcade/game room
- Basketball
- Beach volleyball
- Children's pool
- Free children's club
- Free water park
- Full-service spa
- Gym
- Lazy river
- Mini golf
- Playground
- Sauna
- Tennis
- TV in common areas
- Waterslide
Family friendly
- 5 outdoor pools
- Arcade/game room
- Art supplies
- Baby toys
- Children's books
- Children's games
- Children's pool
- Children's toys
- Free children's club
- Free rollaway/extra bed
- Free supervised activities for children
- Free water park access
- Grocery/convenience store
- High chair
- In-room babysitting
- Laundry facilities
- Lazy river
- Lifeguards on site
- Mini golf
- Musical instrument
- Playground
- Snack bar/deli
- Waterslide
Conveniences
- 24-hour front desk
- ATM
- Gift shop/newsstand
- Grocery/convenience store
- Hair salon
- Laundry facilities
- Luggage storage
- Safe at front desk
Guest services
- Concierge services
- Dry cleaning/laundry service
- Housekeeping (daily)
- Multilingual staff
- Porter/bellhop
- Proposal/romance packages
- Tour and ticket assistance
- Wedding services
Business services
- Business centre
- Meeting room
Outdoors
- Beach loungers
- Beach towels
- Beach umbrellas
- Garden
- On a private beach
- Outdoor entertainment area
- Pool loungers
- Pool umbrellas
- Terrace
Full-service spa
- 9 treatment rooms
- Body scrubs
- Body wraps
- Facials
- Manicures/pedicures
- Massage
- Spa open daily
Accessibility
- If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Lift
- Wheelchair accessible (may have limitations)
More
- Designated smoking areas (fines apply)
- Lifeguards
Room amenities
Bedroom
- Free rollaway/extra bed
- Pillowtop mattress
- Premium bedding
Bathroom
- Free toiletries
- Hair dryer
- Private bathroom
- Shampoo
- Shower/bathtub combination
- Soap
- Toilet paper
- Towels provided
Entertainment
- 32-inch flat-screen TV with satellite channels
Food and drink
- Champagne service
- Coffee/tea maker
- Free stocked minibar
More
- Air conditioning
- Ceiling fan
- Desk
- Laptop workspace
- Separate sitting area
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18
Check-out
Check-out before 11:00 AM
Late check-out subject to availability
Late check-out fee: USD 100
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests will receive an email within 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Transportation options are available for minimum 2 guests. Roundtrip airport shuttle service is available for USD 40 per person from Sangster International Airport (MJB) in Montego Bay. The listed airport shuttle fees apply to transfers to/from Norman Manley International Airport (KIN) in Kingston.
Access methods
Staffed front desk
Pets
- No pets allowed
Children and extra beds
- Children are welcome.
- Free rollaway/extra beds!
Payment types at the property
Important information
Fees
Guests will be asked to pay the following charges at the property:
- Deposit: USD 100 per accommodation, per stay
We've listed all charges provided to us by the property.
Optional extras
The fees and deposits listed below will be charged at the time of service, check-in, or check-out.
- Airport shuttle fee: USD 300 per person
- Late check-out fee: USD 100 (subject to availability)
This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.
You need to know
This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Sunset Beach Resort Spa and Waterpark offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Guests will receive an email 2 weeks before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.
We should mention
- Pool access available from 7:00 AM to 9:00 PM
Property is also known as
Sunset Spa Waterpark Montego
Sunset Beach Resort Spa Waterpark
Sunset Beach Resort Spa and Waterpark Hotel
Sunset Beach Resort Spa Waterpark All Inclusive
Sunset Beach Resort Spa and Waterpark Montego Bay
Sunset Beach Resort Spa and Waterpark Hotel Montego Bay
Sunset Beach Resort Spa and Waterpark Reviews
Reviews
6.0
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Rating 10 - Excellent. 1 out of 2 reviews
10 - Excellent
1
Rating 8 - Good. 0 out of 2 reviews
8 - Good
0
Rating 6 - Okay. 0 out of 2 reviews
6 - Okay
0
Rating 4 - Poor. 0 out of 2 reviews
4 - Poor
0
Rating 2 - Terrible. 1 out of 2 reviews
2 - Terrible
1
2.0/10
Cleanliness
2.0/10
Staff & service
2.0/10
Amenities
2.0/10
Property conditions & facilities
Reviews
10/10 Excellent
Gerald
20 Aug 2021
Gerald
Stayed 5 nights in Aug 2021