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CHN Hotel Monterrey Centro, Trademark by Wyndham

3.5 star property

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Photo gallery for CHN Hotel Monterrey Centro, Trademark by Wyndham

City view
Property amenity
Indoor pool, outdoor pool
Fitness facility
Lobby

Reviews

7.4 out of 10
Good

Popular amenities

  • Bar
  • Pool
  • Pet-friendly
  • Room service
  • Laundry

Explore the area

View in a map
Avenida Pino Suarez, 1001, Colonia Centro, Monterrey, NL, 64000
  • Place, Auditorium Pabellón M
    ‪7 min walk‬
  • Place, Alameda
    ‪12 min walk‬
  • Place, Macroplaza
    ‪15 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪37 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking

1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(7 reviews)
  • 32 sq m
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, Multiple Beds, Mobility Accessible, Non Smoking

Room, Multiple Beds, Mobility Accessible, Non Smoking | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Room, Multiple Beds, Mobility Accessible, Non Smoking

  • 32 sq m
  • City view
  • Sleeps 4
  • 2 King Beds

View all photos for Executive Room, 1 King Bed, Non Smoking, City View

1 bedroom, premium bedding, pillow-top beds, in-room safe

Executive Room, 1 King Bed, Non Smoking, City View

10.0 out of 10
Exceptional
(3 reviews)
  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Standard Room, 1 King Bed

  • 32 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, City View

Suite, 1 King Bed, Non Smoking, City View | 1 bedroom, premium bedding, pillow-top beds, in-room safe

Suite, 1 King Bed, Non Smoking, City View

  • 60 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

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  • Pet-friendly
  • Parking included
  • Free WiFi
3.7 out of 5, Good, 1,008 reviews
The price is €91
includes taxes & fees
28 Nov - 29 Nov
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About this property

CHN Hotel Monterrey Centro, Trademark by Wyndham

Hotel with free parking, 7-minute walk to Auditorium Pabellón M
Along with an indoor pool, this smoke-free hotel has an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a snack bar/deli are on-site. Housekeeping is available on request.
CHN Hotel Monterrey Centro, Trademark by Wyndham offers 231 air-conditioned accommodations with a safe and coffee/tea makers. Pillowtop beds feature premium bedding. 42-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a shower, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

An indoor pool, an outdoor pool and a children's pool are on site. Other recreational amenities include a 24-hour fitness centre.
During your stay at CHN Hotel Monterrey Centro, Trademark by Wyndham, you're just a quick walk from Basilica Parroquia La Purisima. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free WiFi
  • Free self-parking
  • Enjoy Mexican cuisine while dining at Gambrinos
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor and outdoor pools
  • Services include dry cleaning/laundry, tour or ticket assistance and a porter
  • On-site recreation includes a 24-hour gym
  • 7 minutes by foot from Auditorium Pabellón M and a 2-minute drive from Convex Exposition Center
  • Cats and dogs welcome for a fee (restrictions apply)
CHN Hotel Monterrey Centro, Trademark by Wyndham offers its guests a kids' pool, an indoor pool, an outdoor pool, and a 24-hour fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre and meeting rooms. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly CHN Hotel Monterrey Centro, Trademark by Wyndham. Free self parking is available.

This 3.5-star Monterrey hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to noon.
Gambrinos – This restaurant specialises in Mexican cuisine and serves breakfast, lunch and dinner.
Lobby Bar – On-site bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured, covered self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Gambrinos
  • Lobby Bar

Things to do

  • 24-hour gym
  • Children's pool
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference centre
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 12 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Local culture and ecosystem education
  • Smoke-free property

Room amenities

Bedroom

  • Free cot
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 1:00 AM
Early check-in subject to availability
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 350 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 1 (weight limit: 22 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 11 years old and younger stay free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 300 for adults and from MXN 150 for children
  • Pet fee: MXN 350 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 11 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Centro Monterrey
Fiesta Inn Centro
Fiesta Inn Centro Monterrey
Fiesta Inn Monterrey Centro
Fiesta Monterrey Centro
Monterrey Centro
Monterrey Fiesta Inn
La Quinta by Wyndham Monterrey Centro
CHN Hotel Monterrey Centro, Trademark by Wyndham Hotel
CHN Hotel Monterrey Centro, Trademark by Wyndham Monterrey
CHN Hotel Monterrey Centro, Trademark by Wyndham Hotel Monterrey
Fiesta Inn Monterrey Centro

Reviews

CHN Hotel Monterrey Centro, Trademark by Wyndham Reviews

7.4

Good

7.0/10

Cleanliness

7.8/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness
Rating 10 - Excellent. 393 out of 1011 reviews
Rating 8 - Good. 224 out of 1011 reviews
Rating 6 - Okay. 187 out of 1011 reviews
Rating 4 - Poor. 103 out of 1011 reviews
Rating 2 - Terrible. 104 out of 1011 reviews

Reviews

2/10 Terrible

Linda E

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Worst hotel experience ever. Absolutely unacceptable and would never return. This was by far the worst hotel experience I’ve ever had. The property was extremely dirty and poorly maintained from the moment I arrived. To make matters worse, there was no proper handicap access, which made getting around nearly impossible and unsafe. Also, my father fell from his walker due to not being spacious, and hit his head and bruised his right side. This later resulted in him going to the ER and had had a mini stroke. No compassion and nothing was done by staff to help assist in the situation. I originally booked for six nights but the conditions were so bad that I could only stay one night before checking out. The lack of cleanliness, accessibility, and basic care for guests is unacceptable. I would strongly advise anyone considering this hotel to look elsewhere, as it does not meet even the most basic standards of comfort or hospitality.”
Stayed 6 nights in Aug 2025

2/10 Terrible

Melanie

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed dirty, parking to small. Nothing like the pictures
Stayed 2 nights in Aug 2025

8/10 Good

Miguel

Travelled with family and small children
Liked: Cleanliness, staff & service
The location has its plus and minuses, very close to beautiful San Pedro and close to the highway. But definitely not somewhere you want to be walking around with your family once it gets dark. But it was a great place to sleep in.
Stayed 5 nights in Jul 2025

10/10 Excellent

Pablo jesus

Stayed 1 night in Jul 2025

8/10 Good

Jane, Phoenix

Liked: Cleanliness, property conditions & facilities
It was ok
Stayed 2 nights in Jul 2025

10/10 Excellent

Jane, Phoenix

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
It was ok
Stayed 2 nights in Jul 2025

4/10 Poor

Veronica Azeneth

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Luis Egardo

Stayed 1 night in Jul 2025

10/10 Excellent

Luis Egardo

Stayed 1 night in Jul 2025

10/10 Excellent

Alvaro

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Luiz

Stayed 2 nights in Jul 2025

2/10 Terrible

monica

Stayed 4 nights in Jul 2025

2/10 Terrible

monica

Disliked: Cleanliness, staff & service, property conditions & facilities
Las toallas rotas y sucias con manchas de sangre, el baño asqueroso, así como el piso y todo el hotel descuidado, decidimos cancelar e irnos a otro hotel
Stayed 2 nights in Jul 2025

10/10 Excellent

Leonel

Liked: Cleanliness, staff & service, property conditions & facilities
Ngjk
Stayed 1 night in Jul 2025

10/10 Excellent

Luis Egardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good
Stayed 2 nights in May 2025

4/10 Poor

Clinton, Mansfield

Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Old property damp smell, room not clean, not a new property
Stayed 1 night in Jun 2025

8/10 Good

Clinton, Mansfield

Travelled with family and small children
Liked: Amenities
The property is ok it’s not a new building so you have that old smell in the building and it’s because of the carpet
Stayed 1 night in May 2025

10/10 Excellent

JUAN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Muy bueno

Muy bueno el hotel y cerca de areas para compras y comida
Stayed 1 night in May 2025

2/10 Terrible

Marisa

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The elevator didn't work due to a blackout the day before but staff keptmteying and we almost got stuck in it. The hotel restaurant had only limited options from the menu and it took a very long time and there were not many good eating options within comfortable walking distance. Two of the front desk staff were very kind and helpful, but one sat on his phone for five minutes before looking up to attend to us. The bathroom was moldy and the room was NOT as in the pictures. I would NOT stay here.
Stayed 1 night in May 2025

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value for the price
Stayed 2 nights in May 2025

6/10 Okay

Jesse

Travelled with pets, Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
The pictures didn’t represent our experience at all at the hotel. It’s in poor condition and needs some serious upgrades. Good thing we arrived late and didn’t stay more than about 12 hours. The staff were friendly and helpful but I wouldn’t stay here again.
Stayed 1 night in Apr 2025

2/10 Terrible

Jose Luis

Travelled with family
Liked: Staff & service, amenities
Disliked: Cleanliness, property conditions & facilities
Was not able to change my reservation
Stayed 1 night in Apr 2025

10/10 Excellent

Jorge, Swannanoa

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Buen hotel. Recomendado.

10/10 Excellent

Paola

I like the hoyel, but they werent clear about pet friendly and I have to pay a lot for my dogs.
Stayed 1 night in Apr 2025

4/10 Poor

John, Eau Claire

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Need for a complete renovation!
Stayed 1 night in Apr 2025