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CHN Hotel Monterrey Santa Fe

3.0 star property

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Photo gallery for CHN Hotel Monterrey Santa Fe

Bathroom sink
Executive Room | In-room safe, desk, iron/ironing board, free WiFi
Restaurant
Interior detail
Interior

Reviews

7.4 out of 10
Good

Popular amenities

  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available
  • Laundry room

Explore the area

View in a map
Zacatepec No. 100, Col. Valle de Morelos, Monterrey, NL, 64180
  • Place, Gran Parque Libertad
    ‪1 min walk‬
  • Place, Foliatti Casino
    ‪17 min walk‬
  • Place, Fundidora Park
    ‪16 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪34 min drive‬

Room options

View all photos for Superior Room, 1 King Bed

In-room safe, desk, iron/ironing board, free WiFi

Superior Room, 1 King Bed

  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Standard Room, 1 Double Bed

In-room safe, desk, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

7.8 out of 10
Good
(18 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, 2 Double Beds

In-room safe, desk, iron/ironing board, free WiFi

Standard Double Room, 2 Double Beds

9.0 out of 10
Wonderful
(14 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | In-room safe, desk, iron/ironing board, free WiFi

Executive Room

7.0 out of 10
Good
(7 reviews)
  • City view
  • 10 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds
  • Free Wi-Fi

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About this property

CHN Hotel Monterrey Santa Fe

Along with a restaurant, this smoke-free hotel has a snack bar/deli and laundry facilities. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, a corner/local shop and a vending machine are on-site.
CHN Hotel Monterrey Santa Fe offers 36 air-conditioned accommodations with a safe and free toiletries. 32-inch plasma televisions come with cable channels. Bathrooms include a shower.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they enjoy the helpful staff at CHN Hotel Monterrey Santa Fe. During your stay, you're just a quick walk from Gran Parque Libertad. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include convenience store, laundry facilities and a lift
  • Steps from Gran Parque Libertad and a 3-minute drive from IMSS - Unidad Médica de Alta Especialidad No. 25
Along with a restaurant, there's a snack bar/deli on site. Public spaces have free WiFi. CHN Hotel Monterrey Santa Fe also features a vending machine, laundry facilities, and a corner/local shop. Limited free parking is available on a first-come, first-served basis.

This 3-star Monterrey hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 9:30 AM.
CHN Hotel Monterrey Santa Fe has a restaurant on site.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 9:30 AM for a fee: MXN 110 per person
  • A restaurant
  • Snack bar/deli

Family friendly

  • Grocery/convenience store
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Built in 2005
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch plasma TV with cable channels

Food and drink

  • Room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at CHN Hotel Monterrey Santa Fe

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for MXN 100.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately MXN 110 per person
  • Rollaway bed fee: MXN 100.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Hotel Santa Fe Monterrey
Santa Fe Monterrey
CHN Hotel Santa Fe
CHN Monterrey Santa Fe
CHN Santa Fe
Chn Monterrey Santa Fe
CHN Hotel Monterrey Santa Fe Hotel
CHN Hotel Monterrey Santa Fe Monterrey
CHN Hotel Monterrey Santa Fe Hotel Monterrey

CHN Hotel Monterrey Santa Fe Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 232 out of 820 reviews
Rating 8 - Good. 274 out of 820 reviews
Rating 6 - Okay. 160 out of 820 reviews
Rating 4 - Poor. 72 out of 820 reviews
Rating 2 - Terrible. 82 out of 820 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was great staying here very clean and the cleaning ladies are very nice
Stayed 4 nights in Sep 2024
Verified

8/10 Good

GUSTAVO

Liked: Cleanliness, staff & service
Was given an updated room, miles different than the old ones.
Stayed 5 nights in Feb 2026
Verified

6/10 Okay

Patricia

Liked: Staff & service
Disliked: Property conditions & facilities

Excellent hospitality but hotel needs repairs

The hospitality / customer service is excellent at all levels. The only downfall is that the hotel is in need of a lift/ repairs to make it a better experience.
Stayed 3 nights in Jun 2025
Verified

6/10 Okay

GUSTAVO

Well the room is not in very good condition, but you getwhat you pay for.
Stayed 5 nights in Dec 2025
Verified

8/10 Good

Isidoro

Liked: Cleanliness, staff & service, property conditions & facilities
Good price Keeped very clean Good customer service Parking garage has some construction dirt Other than that we had a good Stay
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Hector

Liked: Cleanliness, staff & service, property conditions & facilities
Location
Stayed 1 night in Nov 2024
Verified

8/10 Good

Emilio

Liked: Cleanliness, staff & service, property conditions & facilities
Is good
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Sorache

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Every good treatment
Stayed 4 nights in Aug 2025
Verified

8/10 Good

Blanca

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not what I expected. Old furniture and old building. Bathroom had mold all over, no hot water.
Stayed 1 night in May 2025
Verified

6/10 Okay

Carlos

Liked: Staff & service
Disliked: Cleanliness
The good thing was the attached restaurant and store on the first floor. The not so good were the dirty rooms and restrooms. Mold on showers, dirty carpets, mold on ceiling and some walls.
Stayed 1 night in May 2023
Verified

6/10 Okay

Gustavo

Well its not expensive, but it has very limited parking and not very nice neighborhood. But its very convenient for where i go to while in monterrey
Stayed 4 nights in Jul 2024
Verified

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Everything fine
Stayed 1 night in May 2023
Verified

6/10 Okay

Elva

Liked: Staff & service
Disliked: Cleanliness
bad area , and noisy at night time
Stayed 2 nights in Nov 2024
Verified

10/10 Excellent

Veronica

Liked: Cleanliness, staff & service, property conditions & facilities
Exelt
Stayed 1 night in Jul 2023
Verified

8/10 Good

Jose C.

Liked: Staff & service
Shower door was hard to open, and water would get out of the shower to the bathroom floor. Other than that, it was a nice stay.
Stayed 2 nights in Jun 2023
Verified

8/10 Good

Angel Isaías Mexicano

Liked: Cleanliness, staff & service, property conditions & facilities
I don’t like the breakfast same thing everyday
Stayed 8 nights in Aug 2023
Verified

10/10 Excellent

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
n/a
Stayed 1 night in Jun 2025
Verified

2/10 Terrible

isabel

Disliked: Amenities
The area around was insecure and very duty, no cold water just hot water in the sink, toilet didn’t have the seat. Please never offer this place to me
Stayed 2 nights in Aug 2023
Verified

6/10 Okay

Daniel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I didn't like it because looks dirty
Stayed 1 night in Apr 2025
Verified

6/10 Okay

Jorge

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Need more repairs
Stayed 1 night in Sep 2023
Verified

8/10 Good

Antonio

Liked: Staff & service, amenities, property conditions & facilities
ok
Stayed 2 nights in Mar 2023
Verified

6/10 Okay

Markus

Liked: Cleanliness
I have every day problems with air condition and at the end problems with shower. The last day they will transfer to another room.
Stayed 5 nights in Nov 2024
Verified

2/10 Terrible

Linda

Disliked: Cleanliness
Dirty room, no toilet seat no water coming out of hot water tap, furniture battered up, poor patch job on holes in walls. Plastic on mattresses and no top sheets. Most disgusting room I have ever been in.never stay here again and wouldn't have stayed if it hadn't been prepaid and if we had time to find another hotel!
Stayed 1 night in Jul 2023
Verified

4/10 Poor

Maria Gisela

Disliked: Cleanliness, amenities, property conditions & facilities
Avían cucarachas
Stayed 1 night in Mar 2026
Verified

8/10 Good

Alberto Manuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Relatiba mente bien
Stayed 1 night in Mar 2026