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Hotel Plaza del Arco

3.0 star property

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Photo gallery for Hotel Plaza del Arco

Junior Room, 1 King Bed, Private Bathroom | Bed sheets
Restaurant
Aerial view
Lobby sitting area
Standard Room, 1 Queen Bed, Private Bathroom | Bed sheets

Reviews

7.6 out of 10
Good

Popular amenities

  • Pet-friendly
  • Restaurant
  • Air-conditioning
  • Business services
  • 24/7 front desk

Explore the area

View in a map
Avenida Pino Suarez, 935 Norte, Colonia Centro, Monterrey, NL, 64000
  • Place, Alameda
    ‪10 min walk‬
  • Place, Santa Lucia Riverwalk
    ‪4 min drive‬
  • Place, Macroplaza
    ‪5 min drive‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪31 min drive‬

Room options

View all photos for Junior Room, 1 King Bed, Private Bathroom

Junior Room, 1 King Bed, Private Bathroom | View from room

Junior Room, 1 King Bed, Private Bathroom

9.0 out of 10
Wonderful
(7 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Private Bathroom

Standard Room, 2 Double Beds, Private Bathroom | Bed sheets

Standard Room, 2 Double Beds, Private Bathroom

7.6 out of 10
Good
(27 reviews)
  • City view
  • 15 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Double Room, 2 Double Beds, Private Bathroom

Deluxe Double Room, 2 Double Beds, Private Bathroom | Bed sheets

Deluxe Double Room, 2 Double Beds, Private Bathroom

  • City view
  • 15 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Queen Bed, Private Bathroom

Standard Room, 1 Queen Bed, Private Bathroom | Bed sheets

Standard Room, 1 Queen Bed, Private Bathroom

  • Sleeps 2
  • 1 Queen Bed

Similar properties

Free daily continental breakfast
Hotel Fastos
Industrial
  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Restaurant
4.1 out of 5, Very good, 626 reviews
The price is €56
includes taxes & fees
4 Jun - 5 Jun
Hotel Fastos

About this property

Hotel Plaza del Arco

This smoke-free hotel features a restaurant, a meeting room and a 24-hour front desk. Other amenities include a banquet hall. Housekeeping is available on request.
Hotel Plaza del Arco offers 55 air-conditioned accommodations, with free toiletries. Cable televisions are provided. Bathrooms include a shower with a rainfall showerhead. Housekeeping is provided on request.
During your stay at Hotel Plaza del Arco, you'll be within walking distance of Alameda. Enjoy features like a restaurant and a meeting room.
  • Enjoy a bite to eat at the restaurant
  • Amenities include a meeting room and a lift
  • Just a 4-minute drive from Fundidora Park and a few minutes from Macroplaza
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site.

This 3-star Monterrey hotel is smoke free.

Hotel Plaza del Arco has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Internet access

Parking and transport

  • No on-site parking available

Food and drink

  • A restaurant

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping on request

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Rainfall showerhead
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

More

  • Air conditioning

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 300 per pet (varies based on length of stay), plus a deposit of MXN 500 per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 110 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: MXN 500 per stay
  • Pet fee: MXN 300 per pet (varies based on length of stay)
  • A late check-out fee will be charged

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property doesn't offer after-hours check-in. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Guests may experience noise disturbance due to nearby construction work.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Plaza Arco Monterrey
Hotel Plaza Arco
Plaza Arco Monterrey
Plaza Arco
Hotel Plaza del Arco Hotel
Hotel Plaza del Arco Monterrey
Hotel Plaza del Arco Hotel Monterrey

Hotel Plaza del Arco Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 171 out of 423 reviews
Rating 8 - Good. 109 out of 423 reviews
Rating 6 - Okay. 71 out of 423 reviews
Rating 4 - Poor. 25 out of 423 reviews
Rating 2 - Terrible. 47 out of 423 reviews

7.6/10

Cleanliness

7.6/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
excelente
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Leyber

Liked: Amenities
Was good
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Moises

Liked: Cleanliness, staff & service, property conditions & facilities
Excelente
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

ERNESTO

Liked: Cleanliness, amenities, property conditions & facilities
Everything was fine, thank u a lot
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Rogelio

Liked: Cleanliness, amenities
aaa
Stayed 2 nights in Dec 2024
Verified

2/10 Terrible

Susan

This property was so dirty and a terrible part of town and the front desk. Staff was very rude.
Stayed 1 night in Jun 2025
Verified

8/10 Good

Sylvia M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
it's was OK for 1 night only.
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

ISIDRO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Fabuloso

Fabuloso
Stayed 1 night in Oct 2024
Verified

8/10 Good

Jonatan

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

Leyber

Liked: Cleanliness, amenities
Good
Stayed 1 night in May 2024
Verified

6/10 Okay

JUAN

Disliked: Amenities, property conditions & facilities
No housekeeping daily
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Edu

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Jun 2024
Verified

2/10 Terrible

Regyna

Disliked: Amenities, property conditions & facilities
The property and rooms looked nothing like the pictures. Beds, bathrooms, sinks, and floors had hair and dirt. Plus beds were extremely uncomfortable. Nothing was like the pictures provided.
Stayed 1 night in Jul 2025
Verified

2/10 Terrible

luis

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dirty. Very dirty. We didnt even stay looked for another hotel.. just nasty place
Stayed 1 night in Oct 2024
Verified

6/10 Okay

Israel

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
.
Stayed 1 night in Apr 2025
Verified

6/10 Okay

sergio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Its not clean
Stayed 3 nights in Sep 2025
Verified

6/10 Okay

ANICETO

.
Stayed 3 nights in Feb 2025
Verified

8/10 Good

Laura Alejandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
1
Stayed 1 night in Dec 2024
Verified

8/10 Good

Claudia Esmeralda

Liked: Cleanliness, amenities, property conditions & facilities
Ok
Stayed 3 nights in May 2025
Verified

2/10 Terrible

denisse

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
ELECTRICAL.SYSTEM.FAILED
Stayed 2 nights in Dec 2024
Verified

10/10 Excellent

Elvia

The hotel good, but the area around is terrible construction on the floor not good it resulted bad imagen.
Stayed 3 nights in Nov 2023
Verified

2/10 Terrible

Yoltic

Disliked: Staff & service, amenities, property conditions & facilities
AFTERNOON STAFF VERY RUDE, I UNDERSTAND THE POLICY ON THE NUMBER OF PEOPLE IN THE ROOM, BUT THEY COULD NOT MAKE AN EXCEPTION FOR A 6-MONTH-OLD BABY EVEN THOUGH I DID NOT REFUSE TO PAY AN EXTRA COST. THEREFORE, I HAD TO RENT AN EXTRA ROOM. THE ROOMS SMELL OF MOISTURE AND THE FRONT DOORS ARE NOT FUNCTIONING, NOT TO MENTION THAT THE PARKING LOT IS FULL OF RATS.
Stayed 1 night in May 2025
Verified

4/10 Poor

Gregory

Disliked: Amenities, property conditions & facilities
Non working electrical outlets, smelly room, smelly AC, thin walls, paint chipping from the walls, the key card kept demagnetizing, the rooms were not as clean as they could have been. Overall not the worst but definitely not a good experience by any means.
Stayed 3 nights in Aug 2024
Verified

2/10 Terrible

Daniel A.

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disrespectful staff. Dismal parking that they said would have to have me parked in the busy street. Wanted to charge me more. Unclean facilities.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Conrrado

Liked: Cleanliness, property conditions & facilities
La estancia agradable. El trato del personal excelente
Stayed 1 night in Feb 2026