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Novotel Monterrey Valle

4.0 star property

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Photo gallery for Novotel Monterrey Valle

Bar (on property)
Seasonal outdoor pool
Front of property
In-room safe, desk, laptop workspace, blackout curtains
Exterior

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Ave Lazaro Cardenas 3000, Esq Dr Alt. Col. Valle Oriente, San Pedro Garza García, NL, 66269
  • Place, Showcenter Complex
    ‪9 min walk‬
  • Place, Fashion Drive
    ‪9 min walk‬
  • Place, Plaza Fiesta San Agustin
    ‪10 min walk‬
  • Airport, Monterrey, Nuevo León (MTY-General Mariano Escobedo Intl.)
    ‪39 min drive‬

Room options

View all photos for Superior Double Room, 2 Double Beds

Superior Double Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains

Superior Double Room, 2 Double Beds

8.0 out of 10
Very good
(30 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, desk, laptop workspace, blackout curtains

Superior Room, 1 King Bed

8.0 out of 10
Very good
(34 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 1 Queen Bed

8.4 out of 10
Very good
(20 reviews)
  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | In-room safe, desk, laptop workspace, blackout curtains

Standard Room, 2 Double Beds

8.6 out of 10
Excellent
(8 reviews)
  • Mountain view
  • 22 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Executive Room, 1 Double Bed

Executive Room, 1 Double Bed | In-room safe, desk, laptop workspace, blackout curtains

Executive Room, 1 Double Bed

  • Mountain view
  • 23 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

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includes taxes & fees
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About this property

Novotel Monterrey Valle

A restaurant, a bar/lounge and self parking are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a seasonal outdoor pool, conference space and concierge services are on-site. Housekeeping is available on request.
Novotel Monterrey Valle offers 238 air-conditioned accommodations with laptop-compatible safes and a hairdryer. 55-inch flat-screen televisions come with cable channels. Bathrooms include baths or showers with a deep soaking bath and complimentary toiletries.

This San Pedro Garza García hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a seasonal outdoor pool.

Children aged under 12 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Novotel Monterrey Valle. During your stay, you're just a quick walk from Metropolitan Center. Features include free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi and wired Internet
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a playground
  • Within a 15-minute walk of Metropolitan Center and Fashion Drive
  • Cats and dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi and wired Internet. Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and an arcade/games room are also featured at the family-friendly Novotel Monterrey Valle. The hotel can provide concierge services and wedding services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Art Deco San Pedro Garza García hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 11:00 AM.
Novotel Monterrey Valle has a restaurant serving breakfast and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Height restrictions apply for on-site parking
  • Secured, covered parking on site (MXN 150 per stay)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 11:00 AM for a fee: MXN 335 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Arcade/game room
  • Playground
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Arcade/game room
  • Laundry facilities
  • Playground
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • 8 meeting rooms

Outdoors

  • Garden
  • Terrace
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (114 centimetre wide door)
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 14 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • Art Deco architecture
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2002
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Limited room service

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free local calls
  • Heated floor
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 1 PM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: MXN 595.00 per pet, per night, plus a deposit of MXN 595 per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 33 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately MXN 335 per person
  • Covered self-parking fee: MXN 150.00 per stay
  • Pet deposit: MXN 595 per night
  • Pet fee: MXN 595.00 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open in March and close in September.
  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Monterrey Novotel
Novotel Monterrey
Novotel Monterrey Valle
Novotel Monterrey Valle Garza Garcia
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle Hotel Garza Garcia
Novotel Valle
Novotel Valle Monterrey
Novotel Hotel Monterrey Valle
Novotel Monterrey Valle Hotel San Pedro Garza Garcia
Novotel Nuevo Leon
Nuevo León Novotel
Novotel Monterrey Valle San Pedro Garza Garcia
Novotel Monterrey Valle Pedro
Novotel Monterrey Valle Hotel
Novotel Monterrey Valle San Pedro Garza García
Novotel Monterrey Valle Hotel San Pedro Garza García

Novotel Monterrey Valle Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 499 out of 1012 reviews
Rating 8 - Good. 196 out of 1012 reviews
Rating 6 - Okay. 154 out of 1012 reviews
Rating 4 - Poor. 90 out of 1012 reviews
Rating 2 - Terrible. 73 out of 1012 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

LAURA

Stayed 2 nights in Nov 2025

8/10 Good

Oscar R

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Good business hotel. Good location. Good breakfast options. Internet not so great.
Stayed 2 nights in Oct 2025

10/10 Excellent

Daniela

Stayed 1 night in Nov 2025

6/10 Okay

Santiago

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
El hotel en lineas generales esta Ok, no es la gran cosa pero tampoco esta mal
Stayed 1 night in Sep 2025

10/10 Excellent

Edgar

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Me encantó la zona, no me gustó que la tarjeta se des configurara cada vez que regresaba al hotel
Stayed 2 nights in Oct 2025

10/10 Excellent

ESMERALDA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente y sobre todo el desayuno nos encanto
Stayed 1 night in Oct 2025

6/10 Okay

zorayda

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 4 nights in Oct 2025

10/10 Excellent

Troy

Stayed 1 night in Oct 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

10/10 Excellent

Robert Joseph

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Ya did good kids
Stayed 11 nights in Sep 2025

10/10 Excellent

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2025

10/10 Excellent

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Sep 2025

10/10 Excellent

Edwin, McAllen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room and staff was friendly
Stayed 1 night in Sep 2025

8/10 Good

petersen

Liked: Staff & service
The price is relatively inexpensive. but the hotel is in renovation, so the lobby has no place to hang out, the room looks outdated. the people and staffs there are all very warm and helpful.
Stayed 2 nights in Sep 2025

4/10 Poor

Francisco

Stayed 2 nights in Aug 2025

6/10 Okay

Adrian

.
Stayed 1 night in Aug 2025

8/10 Good

Enrique

The view was perfect
Stayed 2 nights in Aug 2025

10/10 Excellent

Héctor

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff coul be more kind
Stayed 1 night in Aug 2025

10/10 Excellent

Ernesto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 2 nights in Aug 2025

2/10 Terrible

Maria

Disliked: Cleanliness, staff & service, property conditions & facilities
Really rude staff. 0 willing to help guest.
Stayed 1 night in Aug 2025

10/10 Excellent

Jorge Enrique

Stayed 6 nights in Aug 2025

6/10 Okay

Gilberto

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Aug 2025

6/10 Okay

DAVID

.
Stayed 1 night in Aug 2025

4/10 Poor

Idalia, BROWNSVILLE

Disliked: Cleanliness
Está en construcción y no funcionan todos los elevadores, el aire no bajaba de 20 en nuestro cuarto el baño tenía olor a drenaje y el caurto no olía a limpio nose si sea por toda la construcción pero no me volvería a quedar aquí y menos por el precio
Stayed 2 nights in Jul 2025

6/10 Okay

Ana

Travelled with family, Travelled with family and small children
Liked: Staff & service
Well this is not a cheap hotel, we had 5 rooms and all of them had some things that one or more of the others didn’t, like for example coffee makers and fridge, we requested extra towels and they never delivered them, cleaning lady was rude to some of us, complaining about how dirty the room was, when it wasn’t, the water machine to refill room water wasn’t working most of the days, and not to mention that the facilities are currently under remodel, and to exit the pool you have to pass right next to the restaurant and the floors get super slippery, etc
Stayed 5 nights in Jul 2025