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Ficus Sunset Suites

Property class: 4
VIP Access

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Sunset View King | In-room safe, desk, free WiFi, bed sheets
Breakfast, dinner served; international cuisine, sea views
Property entrance

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
200 mts north east from Banco Popular, Santa Elena, Monteverde, Puntarenas, 60109
  • Place, Ranario
    ‪5 min walk‬
  • Place, Mundo de los Insectos
    ‪5 min walk‬
  • Place, Monteverde Orchid Garden
    ‪6 min walk‬
VIP Access
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  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Sunset View King

In-room safe, desk, free WiFi, bed sheets

Sunset View King

10.0 out of 10
Exceptional
(6 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Sunset View Queen

In-room safe, desk, free WiFi, bed sheets

Sunset View Queen

9.8 out of 10
Exceptional
(17 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Garden View Queen

Garden View Queen | In-room safe, desk, free WiFi, bed sheets

Garden View Queen

9.0 out of 10
Wonderful
(4 reviews)
  • Garden view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View Queen

Mountain View Queen | In-room safe, desk, free WiFi, bed sheets

Mountain View Queen

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Mountain View King

Mountain View King | In-room safe, desk, free WiFi, bed sheets

Mountain View King

9.0 out of 10
Wonderful
(2 reviews)
  • Mountain view
  • 45 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Ficus Sunset Suites

This smoke-free hotel features a restaurant, a bar/lounge and a coffee shop/cafe. Free breakfast (local cuisine) is provided, as well as free WiFi in public areas, free self parking and a free manager's reception. Additionally, coffee/tea in a common area, spa services and concierge services are on-site.
Ficus Sunset Suites offers 20 air-conditioned accommodations, which are accessible via exterior corridors, and features a safe and coffee/tea makers. Rooms open to balconies or patios. LCD televisions come with cable channels. Bathrooms include a shower with a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Services include deep-tissue massages and hot stone massages.
Our customers tell us that they can't get enough of the helpful staff at Ficus Sunset Suites. During your stay, you're just a quick walk from Ficus La Raiz. Features include free breakfast, free WiFi in public areas and free self-parking.
  • Free local cuisine breakfast served daily
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy international cuisine and ocean views while dining at The Fig
  • Services include babysitting, a concierge and tour or ticket assistance
  • Just a 5-minute walk from Monteverde Orchid Garden and a 3-minute drive from Monteverde Butterfly Gardens
  • Airport shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Free breakfast is served daily, and guests can also enjoy a free nightly manager's reception. Public spaces have free WiFi.

Spa services, a terrace, and multilingual staff are also featured at the business-friendly Ficus Sunset Suites. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. A complete renovation of Ficus Sunset Suites was completed in January 2023.

This 4-star Monteverde hotel is smoke free.

Guests are served a free local cuisine breakfast daily from 7:00 AM to 9:00 AM. The hotel hosts a free manager's reception daily.
The Fig – Overlooking the ocean and garden, this restaurant specialises in international cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
A hosted evening meal is available for a surcharge daily. Reservations are required.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Free secured, uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free local cuisine breakfast available daily 7:00 AM to 9:00 AM
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Hosted evening meal available daily for a fee; reservation required

Restaurants on site

  • The Fig

Things to do

  • TV in common areas
  • Winery release events

Family friendly

  • In-room babysitting
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Water dispenser

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance

Outdoors

  • Dock
  • Garden
  • In the mountains
  • Terrace

Spa

  • Deep-tissue massages
  • Hot stone massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Accessible airport shuttle
  • Cobblestone flooring in public areas
  • Grab bar in shower (51 centimetre high)
  • Handrails in hallways (51 centimetre high)
  • Handrails in stairways (51 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • No lift
  • Smooth flooring in public areas
  • Smooth flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (150 centimetre high)

More

  • 2 floors
  • 4 buildings
  • Built in 2011
  • Communal living room
  • Renovated entire property - January 2023
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6 AM - 10:00 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternative location: [Security officer]
If you are planning to arrive after 2:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: CRC 100000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: CRC 113000 (one-way), (from 4 to 16 years old)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Ficus Sunset Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6 AM - 10:00 PM.
Guests arriving after hours will need to go to the following location to check in: Security officer
Guests arriving after 2:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Ficus Hotel
Ficus Sunset Suites
Ficus Sunset Suites Hotel
Ficus Sunset Suites Monteverde
Hotel Ficus
Hotel Ficus Sunset Suites
Hotel Ficus Sunset Suites Monteverde
Ficus Sunset Suites Montever
Hotel Ficus Monteverde
Ficus Sunset Suites Hotel
Hotel Ficus Sunset Suites
Ficus Sunset Suites Monteverde
Ficus Sunset Suites Hotel Monteverde

Ficus Sunset Suites Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 223 out of 370 reviews
Rating 8 - Good. 106 out of 370 reviews
Rating 6 - Okay. 27 out of 370 reviews
Rating 4 - Poor. 9 out of 370 reviews
Rating 2 - Terrible. 5 out of 370 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness
Very helpful staff
Stayed 3 nights in Jan 2026

8/10 Good

Shilpa

Travelled with family
Liked: Cleanliness, property conditions & facilities
Good
Stayed 1 night in Jan 2026

4/10 Poor

Mara

Liked: Cleanliness
WAAAAAAAAY overpriced. Very limited parking, staff at front desk was rude. Wait staff was pleasant. Required more money for another person to stay in the room -- charged another $115+ even though they did not eat breakfast. Food and drinks overly priced as well especially for this area. Would not stay again.
Stayed 1 night in Dec 2025

2/10 Terrible

Cynthia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We hated our room experience! The room smelled like they used a cheap chemical cleaner like fabulosa to hide someone’s vomit! It smelled so bad I had to keep all windows open and couldn’t sleep! It had a gross used hotel body lotion in the bathroom, and I had to ask for new body lotion! The coffee maker didn’t work! We lost power and then the air conditioner stopped but was collecting water and it dripped all night long and woke us up on the 2nd night and then some water container from it was heavy with water and it fell down on to my face and it cut my face just shy of my right eyeball and it blead onto the pillow! I’m still in pain from it! I reported this to the front desk. The pillows were horrible and to add to all of it, they had sent us an email telling us it was MANDATORY we spend $70 per person on Christmas Eve for a horrible buffet dinner! My twin boys age 10 couldn’t even find anything to eat! They made me pay before we arrived! Her name was Maria! This hotel advertised they gave discounts for excursions and Allen charged us $129 per person for a $66 El Tigre Waterfall tour! He gave us poor communication and we had no idea what to wear or bring! He ripped us off! We do NOT recommend this hotel whatsoever!
Gross used body lotion in room 241 when we arrived after 4:00 pm and there were dirty dishes on our patio! The room smelled like vomit or a dead animal!
Stayed 2 nights in Dec 2025

4/10 Poor

Esther

Travelled with family
Liked: Cleanliness
Disliked: Staff & service
Check-out took almost 30 minutes, which is something I have never experienced before. While the property itself is beautiful, the check-out process was extremely disappointing. The experience began with staff insisting that we owed money for photographs we never ordered, which we had in fact paid for directly to the outside vendor. After that, we were asked to wait an additional 15 minutes while housekeeping inspected the room. During this inspection, we were incorrectly accused of taking a robe. After 10 minutes of unnecessary discussion, housekeeping checked again and eventually found the robe and apologized, admitting it was a mistake. We paid a substantial amount to stay at this property. Attempting to charge us for items we did not take, and causing unnecessary delays at check-out, was a waste of our time and unprofessional. This type of treatment is disrespectful and unacceptable for a property at this level.
Stayed 2 nights in Dec 2025

10/10 Excellent

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This hotel is open and inviting. When I entered our room, I immediately felt relaxed and and at ease. The bathroom is spacious and clean and hot water iss immediately available in the large, attractive shower.
Stayed 1 night in Dec 2025

10/10 Excellent

Nilanjana

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel with good views
Stayed 1 night in Nov 2025

8/10 Good

rodrigo

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
very nice and clean. beautiful view from the room. Staff was very friendly. not the best food experience though. other than that, we enjoyed it.
Stayed 2 nights in Nov 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was incredible and very friendly and accommodating. Will definitely stay again!
Stayed 3 nights in Sep 2025

10/10 Excellent

Jeffrey

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property with lots of green walking trails. Rooms are nice and well stocked. Staff was friendly and very helpful. They even pointed out monkeys in the trees to us.
Stayed 1 night in Sep 2025

10/10 Excellent

cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We spent two nights in Ficus. Notable- The young lady working the front desk with long, dark hair and the wait staff in the restaurant at night. Both were super friendly and went out of their way to be fun and welcoming! Room- very clean and all the things worked well! Breakfast buffet- Excellent! Other food was good...except the pizza. A bit undercooked. Stick with local cuisine. The area is very hilly- expect to walk up hills. Shopping is a bit a way from everything. Tours- a very limited amount of excursions offered. We ended up going on a FB group and were able to find some things. End of June- expect some rain. We still went out and enjoyed all the things we wanted to do, no problem. View from the room- Plants could use a trim as they were hard to see past. wifi- excellent. Hot water- strong and plenty. Air-con- worked well. Snacks in mini bar- very over priced. Coffee maker- very nice and good coffee.
Stayed 2 nights in Jun 2025

10/10 Excellent

Donald

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent!
Stayed 1 night in Jun 2025

8/10 Good

Ken

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

ANDREW

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Phenomenal property and staff. Cannot recommend more highly. The sunset views were incredible and the staff made my family feel like family.
Stayed 2 nights in Mar 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Sean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The grounds were very well maintained with lots of flowers. Very quiet with some trails where we could see monkeys and other animals. We had a great view from our room on the top of the property. Staff was great, location was close to everything we wanted to see.
Stayed 2 nights in Mar 2025

2/10 Terrible

Michal

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The property was very expensive versus other similar properties. The staff was mostly unhelpful and the food was below average, particularly breakfast. Only one dinner dish- the octopus was excellent.
Stayed 2 nights in Mar 2025

10/10 Excellent

Alan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent staff and property

The staff were super friendly and helpful especially the front desk clerk, Ilene. The room was spacious and the grounds well kept and beautiful. Short walk downhill to center of town. Walk back up will burn up dinner calories. Also had a little visitor to our area. See pic.
Stayed 3 nights in Mar 2025

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Fiscus. Restaurant had fine dining and staff very helpful. The sunset view from the room was incredible. Parking is available at the lower lot, however, the hike to our room was strenuous for us 70 seniors. Would have enjoyed a dresser for our clothing as we stayed 4 days at Ficus, but we made due without. Great bird watching from the balcony. A hiking trail adjacent to the property was a real plus! Overall, would recommend this hotel most definitely!
Stayed 3 nights in Mar 2025

10/10 Excellent

Lynne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view was amazing and it was a quick walk into town for dinner and shopping. The service was wonderful.
Stayed 1 night in Feb 2025

8/10 Good

Chandramouli

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms and well maintained. Property is in a great location close to shopping and restaurants. The breakfast buffet was good. Service was great with very friendly staff. A bit on the expensive side and not sure if it is worth it.
Stayed 2 nights in Feb 2025

10/10 Excellent

Delyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel staff were very professional and accommodating by providing excellent service. The hotel was conveniently located close to all of the restaurants and many of the points of interest. The hotel is very walkable but is at the top of a little hill so, wearing appropriate shoes is important. Very comfortable hotel and even had a smart TV in the room which allowed us to watch Netfix in the evening. Overall, I would recommend this hotel.
Stayed 3 nights in Feb 2025

10/10 Excellent

Leah

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very comfortable hotel in a good location.
Stayed 4 nights in Feb 2025

10/10 Excellent

Chad

Stayed 2 nights in Jan 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful Views in Monteverde.

The views are stunning, and the location is convenient to many locations in Monteverde.
Stayed 3 nights in Jan 2025