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Crystal Tower Hotel

3.5 star property

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Photo gallery for Crystal Tower Hotel

Interior
Triple Room, Multiple Beds | Pillow-top beds, minibar, in-room safe, desk
Exterior
Daily cooked-to-order breakfast for a fee
Restaurant

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym
  • Parking available

Explore the area

View in a map
Aquiles Lanza 1323, Montevideo, 11100
  • Place, Artisan Market
    ‪6 min walk‬
  • Place, Contemporary Art Museum
    ‪10 min walk‬
  • Place, Independence Plaza
    ‪15 min walk‬
  • Airport, Montevideo (MVD-Carrasco Intl.)
    ‪36 min drive‬

Room options

View all photos for Superior Double Room, 1 Double Bed

Superior Double Room, 1 Double Bed | Pillow-top beds, minibar, in-room safe, desk

Superior Double Room, 1 Double Bed

8.8 out of 10
Excellent
(11 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Classic Double Room

Classic Double Room | Pillow-top beds, minibar, in-room safe, desk

Classic Double Room

7.6 out of 10
Good
(10 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple room, 1 double bed and 1 single bed

Triple room, 1 double bed and 1 single bed | Pillow-top beds, minibar, in-room safe, desk

Triple room, 1 double bed and 1 single bed

9.4 out of 10
Exceptional
(3 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

View all photos for Classic Twin Room

Classic Twin Room | Pillow-top beds, minibar, in-room safe, desk

Classic Twin Room

8.4 out of 10
Very good
(7 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Double Room (2 beds)

Superior Double Room (2 beds) | Pillow-top beds, minibar, in-room safe, desk

Superior Double Room (2 beds)

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Triple Room, Multiple Beds

Triple Room, Multiple Beds | Pillow-top beds, minibar, in-room safe, desk

Triple Room, Multiple Beds

  • 24 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Single Bed and 1 Double Bed
  • Free Wi-Fi

View all photos for Luxury Twin Room, 2 Double Beds

Luxury Twin Room, 2 Double Beds | Pillow-top beds, minibar, in-room safe, desk

Luxury Twin Room, 2 Double Beds

  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

Luxury Double Room, 1 Double Bed

  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Crystal Tower Hotel

This hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Additionally, a snack bar/deli, a conference centre and a coffee shop/cafe are on-site.
Crystal Tower Hotel offers 78 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. 32-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, bidets, complimentary toiletries and hairdryers.

This Montevideo hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Crystal Tower Hotel, you're just a quick walk from Palacio Municipal. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and bicycles to rent
  • Within a 10-minute walk of Artisan Market and Contemporary Art Museum
  • Local-area, ferry terminal and shopping centre shuttle service available for a fee
There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at the bar/lounge. A business centre and a meeting room are available.

WiFi is free in public spaces. A fitness centre, a terrace, and multilingual staff are also featured at the business-friendly Crystal Tower Hotel. Limited parking is available for a fee and is offered on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3.5-star Montevideo hotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 10:30 AM.
Crystal Tower Hotel has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Ferry terminal shuttle (surcharge)
  • Shopping centre shuttle (surcharge)
  • Covered parking on site (USD 20 per day)
  • Limited number of on-site self parking spaces per unit
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 10:30 AM for a fee: USD 9 for adults and USD 9 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Business centre
  • Conference centre
  • Meeting room

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Banquet hall
  • Built in 2014
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with cable channels

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Heating (climate-controlled)
  • Laptop-compatible safe
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 2 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystal Tower Hotel

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 40.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: USD 1.00 per person, per night, up to 5 nights. This tax does not apply to children under 11 years of age.
  • You may be asked to pay the following charges at the property: Uruguay value-added tax (VAT) at 10%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Uruguay. Note that if you are a resident of Uruguay and your stay is between 15 November to the day after Easter, you will be asked to pay VAT. For any stays outside these dates, you are exempt from VAT.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately USD 9 for adults and from USD 9 for children
  • Covered self-parking fee: USD 20 per day
  • Rollaway bed fee: USD 40.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Tower Hotel Montevideo
Crystal Tower Hotel
Crystal Tower Montevideo
Crystal Tower Hotel Hotel
Crystal Tower Hotel Montevideo
Crystal Tower Hotel Hotel Montevideo

Crystal Tower Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 264 out of 528 reviews
Rating 8 - Good. 174 out of 528 reviews
Rating 6 - Okay. 59 out of 528 reviews
Rating 4 - Poor. 22 out of 528 reviews
Rating 2 - Terrible. 9 out of 528 reviews

8.8/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities
Comfortable room with a great bed. Better than I expected for the price. Great staff. Restaurants in walking distance.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Alar

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff. Room clean and with all facilities.
Stayed 1 night in Jan 2026
Verified

8/10 Good

Constanza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff was very friendly and the room was nice. Good breakfast and services. Close to everything. However, neighborhood doesnt look very safety at night
Stayed 5 nights in Sep 2025
Verified

10/10 Excellent

Anton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was professional and helpful with tips to move around in the area and for excursion outside the area.
Stayed 2 nights in Feb 2024
Verified

8/10 Good

Raul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Adequate for convenient location, great staffing.

Good location, very friendly staff, facilities dated and lacked basic convenience of coffee pot, or hot water kettle in room.
Stayed 9 nights in Mar 2025
Verified

10/10 Excellent

Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente
Stayed 1 night in May 2025
Verified

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Marcelo, the front desk guy was really nice. Very helpful and knowledgeable about the neighborhood. Recommend a good place to eat and to meet people
Stayed 3 nights in Feb 2025
Verified

8/10 Good

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A good hotel in Centro. Price was reasonable
Stayed 1 night in Apr 2024
Verified

8/10 Good

Lydia

Liked: Cleanliness, room comfort

Central location.

Average hotel, clean a little overpriced. Central location.
Stayed 3 nights in Apr 2024
Verified

10/10 Excellent

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stuff and very helpful .
Stayed 6 nights in Aug 2024
Verified

8/10 Good

Ruth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet, excellent breakfast, convenient location, comfortable bed, good linens, safe in room. No privacy lock.
Stayed 1 night in Jul 2022
Verified

6/10 Okay

claudia

Liked: Cleanliness, staff & service
It is ok for a night or tow. Good location but it is quite old
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All perfect
Stayed 6 nights in Jun 2024
Verified

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location

Location was perfect for walking to major points of interest. Front desk staff were excellent and helpful. I was surprised to have to pay for 2 bottles of water from the refrigerator - no mention that it was a chargeable consumable. All and all an excellent stay and highly recommend !
Stayed 3 nights in Jan 2023
Verified

10/10 Excellent

Daron

Liked: Property conditions & facilities
Front desk receptionists were very helpful. Hotel is walking distance to Hard Rock and Half Oyster shell restaurant. I was given drinking tokens which was unexpected. Excellent choice for a hotel at a reasonable price!!
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Jhonatan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was good overall
Stayed 3 nights in Jul 2024
Verified

6/10 Okay

William

Liked: Cleanliness
noisy. great staff. no shower chair for people with disabilities. breakfast is good. clean rooms. city center, not safe after dark outside. it was ok for us. $30 for a 6pm checkout was nice, but they need accommodation for people with disabilities too.
Stayed 2 nights in May 2025
Verified

4/10 Poor

hamid

Disliked: Cleanliness, property conditions & facilities, room comfort
This hotel is in very nice location but is very old inside the room everything make noise and you can hear your neighbour no Cooffee maker in the room all towels is very very old and nobody speak English don’t go to this hotel
Stayed 5 nights in Dec 2024
Verified

2/10 Terrible

Leslie

Disliked: Cleanliness, amenities, property conditions & facilities
The room had a bad smell, bath towels very old with holes and the area very noisy. Do not recommend this hotel to NO ONE.
Stayed 13 nights in Jul 2022
Verified

2/10 Terrible

Jonathan

Disliked: Cleanliness, staff & service, property conditions & facilities
Bathtubs leaked, air conditioning not working and leaking had to sleep thoughts without, limited hot water.
Verified

6/10 Okay

Michele

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There is nothing unique about the property. It's in a good area, given where we needed to be. Our room wasn’t overly large. The bathroom was basic and could have used some fixing up (loose toilet seat, antiquated shower head, shower curtain rod which kept falling). Would definitely NOT be rating this hotel at the 4 stars it gives itself!
Stayed 2 nights in Jan 2025
Verified

4/10 Poor

Gudmundur

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dit not like it how it was the staff was not very good help spoke very bad english
Stayed 9 nights in Jan 2024
Verified

4/10 Poor

Lam-Ngoc

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reserved a room for 3 adults and 2 children, they would not honour our reservation saying the room would not accomodate the baby and that we would need to book an additional room. After arguing for 30 minutes, they finally let us have the room.
Stayed 2 nights in Dec 2023
Verified

6/10 Okay

Ashod

Liked: Staff & service, amenities
Disliked: Cleanliness
Let's start with positive impressions. The hotel has very nice foyer, friendly front desk and good location. Our room was spacious with many comfort points like the bed and armchairs. Convenient table and office chair, universal plug. Bedsheets were clean and pillows comfortable. Now the negative ones. Awfully slow Wi-Fi that kept disconnecting. The toilet smelled urine. The seat was missing a screw and the other screw was barely holding it, with yellow stain (most probably dry urine). The sink water was evacuating very slowly, because the drain pipe was squished In several spots. I reported the problems (except the smell thinking it was just an omission) to the front desk and was promised to have the problems fixed. When we came back in the evening nothing was done. The toilet seat or the floor were not washed.
Stayed 2 nights in Oct 2025
Verified

6/10 Okay

Syd

Liked: Cleanliness, amenities
The hotel's central location was excellent, providing easy access to all the attractions, although breakfast was not included. A drawback was the thin walls, allowing us to hear our neighbors and the loud noise of doors closing. Fortunately, our room had a loud air conditioner. We encountered a strong sewer smell from the bathroom, which was very inconvenient, but the staff was helpful and moved us to a different room. The swing shift staff were friendly, and the night shift worker was welcoming. However, the day shift staff did not even greet us as we left. Overall, it was a good stay, but there is room for improvement.
Stayed 6 nights in Apr 2024