Comfort Suites Downtown

2.5 star property

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Photo gallery for Comfort Suites Downtown

City view
Free daily on-the-go breakfast
Lobby
Lobby
Desk, blackout curtains, iron/ironing board, free cots/infant beds

Reviews

7.8 out of 10
Good

Popular amenities

  • Pet-friendly
  • Gym
  • 24/7 front desk
  • Parking available
  • Air conditioning

Explore the area

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1214 Crescent St, Montreal, QC, H3G 2A9
  • Place, Sainte-Catherine Street
    ‪2 min walk‬
  • Place, Bell Centre
    ‪5 min walk‬
  • Place, McGill University
    ‪8 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪20 min drive‬

Room options

Standard Room, 2 Queen beds with sofabed

8.0 out of 10
Very good
(89 reviews)
  • 20 sq m
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(68 reviews)
  • 20 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds

8.2 out of 10
Very good
(38 reviews)
  • 20 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Suites Downtown

Hotel with free breakfast, steps from Sainte-Catherine Street
A 24-hour fitness centre, a 24-hour business centre and self parking are available at this smoke-free hotel. Free on-the-go breakfast and free WiFi in public areas are also provided. Additionally, coffee/tea in a common area, a business centre and a 24-hour front desk are on-site. Housekeeping is available on request.
Comfort Suites Downtown offers 96 accommodations with coffee/tea makers and a hairdryer. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Televisions come with cable channels. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us they can't get enough of Comfort Suites Downtown's great location. During your stay, you're just a quick walk from Bell Centre. You'll find features such as free breakfast and free WiFi in public areas, plus a 24-hour gym.
  • Free on-the-go breakfast served daily
  • Free Wi-Fi in some public areas
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a computer
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • Steps from Sainte-Catherine Street and 6 minutes on foot from Bell Centre
  • Pets welcome for a fee (restrictions apply)
A computer station is on site and WiFi is free in public spaces. There's an onsite 24-hour business centre. Free breakfast is served daily. A 24-hour fitness centre, multilingual staff, and coffee/tea in common area are also featured at the business-friendly Comfort Suites Downtown. Parking is available for a fee.

This Montreal hotel is smoke free.

Guests are served a free on-the-go breakfast on weekdays from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available from 12:30 PM to 7:00 PM (CAD 40 per night)
  • Covered parking on site (CAD 40 per night)

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 14 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet, per night
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Covered self-parking fee: CAD 40 per night
  • Nearby parking fee: CAD 40 per night (591 ft away; open 12:30 PM to 7:00 PM)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
Property Registration Number 575853, 2026-07-31
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Quality Downtown
Quality Inn Downtown
Comfort Suites Downtown Hotel Montreal
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel
Quality Inn Downtown Hotel Montreal
Quality Inn Montreal
Montreal Quality Inn
Comfort Suites Downtown
Comfort Suites Downtown Hotel
Comfort Suites Downtown Montreal
Comfort Suites Downtown Hotel Montreal

Comfort Suites Downtown Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 425 out of 1183 reviews
Rating 8 - Good. 370 out of 1183 reviews
Rating 6 - Okay. 236 out of 1183 reviews
Rating 4 - Poor. 86 out of 1183 reviews
Rating 2 - Terrible. 66 out of 1183 reviews

7.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

6/10 Okay

Tanya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First impression was not the greatest. Parking needs to be explained better and that they charge you for parking.
Stayed 1 night in Aug 2025

10/10 Excellent

Brady

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Andy, Acton

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to downtown
Stayed 2 nights in Aug 2025

10/10 Excellent

Marielle Joy

Liked: Cleanliness, staff & service, property conditions & facilities
Accessible
Stayed 3 nights in Aug 2025

4/10 Poor

Anupinder

Disliked: Cleanliness, staff & service, property conditions & facilities
It wasn’t a pleasant experience for our family
Stayed 2 nights in Jul 2025

2/10 Terrible

Edner J Bien

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
That was a terrible experience, dirty room, smelly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Sumaiya

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

4/10 Poor

Tricia

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Terrible Hotel

Was old and the room was smelly. There were spiders in the bathroom and a bug ran undwr the bed.
Stayed 1 night in Aug 2025

10/10 Excellent

Keira

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Paul

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is always great but the bathroom had an issue with the shower curtain rod. Also, the carpets in the hallway look like they need to be replaced.
Stayed 1 night in Aug 2025

4/10 Poor

Kulsoom

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
It's just old and the carpets look bad and smell slightly weird. Very conveniently located though. Good price for location.
Stayed 2 nights in Jul 2025

8/10 Good

Barbara

Travelled with family
Liked: Cleanliness, staff & service
The breakfast area was small and limited on options. It won't stop me though from staying here again.
Stayed 1 night in Aug 2025

4/10 Poor

Vijay

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Good breakfast and nice staff. Nice location. The property was a condo/apartment converted into a hotel. The shower knob was terrible. There is no parking for this hotel and have to park at the holiday inn for additional fee of $40. The floors carpets were dirty and we have to keep kids away from the floor.
Stayed 1 night in Aug 2025

4/10 Poor

Christine

Liked: Room comfort
Disliked: Cleanliness
Stayed 1 night in Aug 2025

8/10 Good

Corey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and accommodating. The breakfast was good, but the seating area is small. Very well located and close to the train station. The beds were comfortable. We enjoyed our stay.
Stayed 3 nights in Aug 2025

2/10 Terrible

Kanwal

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very dirty rooms and noisy. It’s right above a night club and very buy area. It smells very bad. I would never recommend
Stayed 2 nights in Apr 2025

2/10 Terrible

Morena

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was nice, the place is not clean and is run down, the pillows smelled, bed sheets were stained and with holes, sofa couch had holes and the mattress was dirty, breakfast area run down, did not eat breakfast there. It came with a balcony, the door was a joke, you could hear all the noises from outside, there is construction happening around the area. The night we stayed there was a fire in one of the buildings right across from the street, the noise was insane, did not sleep all night, I would definitely not go back, very bad experience for us.
Stayed 1 night in Aug 2025

8/10 Good

Lanny

Stayed 1 night in Jul 2025

8/10 Good

Dirk

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

8/10 Good

Matt

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great family stay, the included breakfast buffet was great value and the room was spacious.
Stayed 3 nights in Aug 2025

8/10 Good

Dereje

Stayed 1 night in Aug 2025

8/10 Good

Philippe

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to bell centre
Stayed 1 night in Aug 2025

10/10 Excellent

Alan, Surprise

Stayed 2 nights in Aug 2025

8/10 Good

James

Travelled with family
Liked: Staff & service, room comfort
Stayed 3 nights in Aug 2025

8/10 Good

Mathéo

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay! we came for osheaga and the hotel was very conveniently located near multiple metro stops, a shopping quarter and a lot of bars/restaurants open late. the facilities itself were good. nothing top tier but all around solid. the breakfast included was a big bonus!
Stayed 3 nights in Aug 2025