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Hôtel Newstar Montréal

2.5 star property

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Photo gallery for Hôtel Newstar Montréal

Standard Room, Multiple Beds | Desk, blackout curtains, iron/ironing board, free WiFi
Grande Suite, 1 King Bed, Jetted Tub - Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi
Fridge, microwave, coffee/tea maker
Terrace/patio
Exterior

Reviews

7.0 out of 10
Good

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
5250 Jarry Street East, Montreal, QC, H1R 3A9
  • Place, Martin Brodeur Arena
    ‪8 min walk‬
  • Place, Montreal Heart Institute
    ‪20 min walk‬
  • Place, Santa Cabrini Hospital
    ‪20 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪27 min drive‬

Room options

View all photos for Room, 2 Double Beds, Non Smoking

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking

7.2 out of 10
Good
(67 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, Non Smoking, Kitchenette

Desk, blackout curtains, iron/ironing board, free WiFi

Room, 2 Double Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Room, Queen, Non Smoking, Kitchenette

Room, Queen, Non Smoking, Kitchenette | Desk, blackout curtains, iron/ironing board, free WiFi

Room, Queen, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Grande Suite, 1 King Bed, Jetted Tub - Non Smoking

Grande Suite, 1 King Bed, Jetted Tub - Non Smoking | Living area | Flat-screen TV

Grande Suite, 1 King Bed, Jetted Tub - Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Suite Moyenne, 1 King Bed, Jetted Tub - Non Smoking

Suite Moyenne, 1 King Bed, Jetted Tub - Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite Moyenne, 1 King Bed, Jetted Tub - Non Smoking

7.4 out of 10
Good
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite Jr, 1 Lit Queen Bed, Jetted Tub - Non Smoking

Suite Jr, 1 Lit Queen Bed, Jetted Tub - Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Suite Jr, 1 Lit Queen Bed, Jetted Tub - Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, Queen, Non-Smoking

Room, Queen, Non-Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Room, Queen, Non-Smoking

7.8 out of 10
Good
(30 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, Multiple Beds

Standard Room, Multiple Beds | Desk, blackout curtains, iron/ironing board, free WiFi

Standard Room, Multiple Beds

9.2 out of 10
Wonderful
(5 reviews)
  • 28 sq m
  • Sleeps 6
  • 3 Double Beds

View all photos for Room, 1 King Bed, Kitchenette

Room, 1 King Bed, Kitchenette | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Kitchenette

8.0 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | Desk, blackout curtains, iron/ironing board, free WiFi

Room, 1 King Bed, Non Smoking

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

Superior Room | Desk, blackout curtains, iron/ironing board, free WiFi

Superior Room

  • Sleeps 2
  • 1 Queen Bed

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About this property

Hôtel Newstar Montréal

Hotel with free parking, near Montreal Heart Institute
A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, a microwave in a common area and laundry facilities. Housekeeping is available on request.
Hôtel Newstar Montréal offers 265 air-conditioned accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is offered on request and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hôtel Newstar Montréal. During your stay, you'll be within walking distance of Montreal Heart Institute. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a 24-hour business centre, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Maisonneuve-Rosemont Hospital and a few minutes from Montreal Heart Institute
  • Pets welcome for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. There's an onsite 24-hour business centre.

Public spaces have free WiFi. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hôtel Newstar Montréal. Self parking is free.

This Montreal hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7:00 AM to 11:00 AM.
Hôtel Newstar Montréal has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7:00 AM to 11:00 AM for a fee: CAD 13 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • TV in common areas

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Shared microwave
  • Vending machine

Guest services

  • Housekeeping on request
  • Multilingual staff

Business services

  • 24-hour business centre

Outdoors

  • In a nature reserve
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 40 per accommodation (varies based on length of stay), plus a deposit of CAD 100 per stay
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately CAD 13 per person
  • Pet deposit: CAD 100 per stay
  • Pet fee: CAD 40 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
Front desk staff will greet guests on arrival at the property.
Property Registration Number 2026-11-30, 508395
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

Property is also known as

Hotel Newstar Montreal
Newstar Montreal
Hotel Newstar
Hôtel Newstar Montréal Hotel
Hôtel Newstar Montréal Montreal
Hôtel Newstar Montréal Hotel Montreal

Hôtel Newstar Montréal Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 546 out of 1768 reviews
Rating 8 - Good. 428 out of 1768 reviews
Rating 6 - Okay. 346 out of 1768 reviews
Rating 4 - Poor. 205 out of 1768 reviews
Rating 2 - Terrible. 243 out of 1768 reviews

7.0/10

Cleanliness

7.6/10

Staff & service

6.8/10

Amenities

6.6/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

6/10 Okay

Benjamin A.

Service can be much better. Even though I paid when I checked in, I kept getting calls asking me to go finalize my payment before I check out. Poor customer service due to lack of communication among staff or staff not knowing their responsibilities
Stayed 2 nights in Sep 2025

6/10 Okay

bachir

Business traveller
Its very niosy the people they are not respecting othere when they are sleeping
Stayed 1 night in Sep 2025

10/10 Excellent

Jatt

Stayed 2 nights in Aug 2025

10/10 Excellent

Jean Pierre, Québec

Stayed 3 nights in Sep 2025

6/10 Okay

H

Travelled with family
Walked into the room and it smelled like someone had smoked in the room. Asked to have room changed but they did not have another in the same area as our families room that we were with. Kept air on and had to spray my perfume but still had the smell.
Stayed 1 night in Sep 2025

6/10 Okay

Donald

Liked: Staff & service, property conditions & facilities
Stove and microwave, but no plates, no cups, no cutlery, no drinking glasses, no pots and pans. Otherwise, this property meets the basic needs: decent bed and pillows, clean and properly maintained bathroom room and relatively quiet.
Stayed 2 nights in Sep 2025

2/10 Terrible

Wagner

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

I want my money back!

My experience was horrible, the room was smelling cigarettes, specially the pillows. I found a dead mouse in the washroom fan, the washroom was too old and dirty. I wasn’t expecting a 5 stars room, but at least I was expecting something like I saw in the pictures at the website hotels.com If I could I’ll get my money back. My experience was the worst I ever had in all the hotels that I have been in Canada.
Dirty bath and the faucets is loose also falling off the wall.
Old bathroom sink
A dead mouse in the fan.
Stayed 1 night in Sep 2025

2/10 Terrible

Michele

Disliked: Cleanliness, staff & service
Stayed 3 nights in Sep 2025

6/10 Okay

Gary

Liked: Staff & service
Disliked: Property conditions & facilities
location and price was good. Front desk staff helpful
Stayed 2 nights in Sep 2025

10/10 Excellent

LIANG, Calgary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room is clean.
Stayed 1 night in Sep 2025

10/10 Excellent

Shawn

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
not to safe car got stolen. good service very nice people easy to get too
Stayed 2 nights in Sep 2025

4/10 Poor

Komalpreet

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

ALLA

Stayed 13 nights in Sep 2025

6/10 Okay

Nicholas

uncomfortable beds
Stayed 2 nights in Sep 2025

10/10 Excellent

Glen

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable rates and great room.
Stayed 13 nights in Sep 2025

10/10 Excellent

Herve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love it!
Stayed 3 nights in Sep 2025

10/10 Excellent

Luckner

Liked: Staff & service
Stayed 4 nights in Sep 2025

10/10 Excellent

Vellupillai

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean & quiet place
Stayed 1 night in Sep 2025

10/10 Excellent

Herve

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice staff!
Stayed 7 nights in Sep 2025

6/10 Okay

Jennifer, LITTLE CURRENT

Travelled with partner
Disliked: Amenities
Room was clean enough, shower leaked all over bathroom and there were not enough towels for 2 people... breakfast was delicious but i paid twice inadvertently and wasnt offered a refund... was convenient location for our trip
Stayed 2 nights in Sep 2025

6/10 Okay

Lakshan

Travelled with family
Disliked: Staff & service, amenities
Reasonable price. Room had a kitchenette but no pots or pans not even any plates or cutlery. Boy at the reception got me few paper plates and plastic forks. Bathroom was smelly, very low water pressure. Cost cutting at the best, we were on a tight budget this time so didn't mind but next time I'll be sure to book somewhere else.
Stayed 1 night in Sep 2025

2/10 Terrible

Nebat

Disliked: Staff & service
I did not like it
Stayed 1 night in Sep 2025

2/10 Terrible

Tahjid

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room smelled terrible, like something died in there terrible.
Stayed 1 night in Sep 2025

2/10 Terrible

Ashley

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

8/10 Good

Birina, Waterloo

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the property good location would definitely book again
Stayed 1 night in Sep 2025