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The Ritz-Carlton, Montréal

5.0 star property

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Photo gallery for The Ritz-Carlton, Montréal

Terrace/patio
Terrace/patio
Indoor pool
Lunch, dinner and brunch served
Lunch, dinner and brunch served

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
1228 Sherbrooke Street West, Montreal, QC, H3G 1H6
  • Place, The Underground City
    ‪3 min walk‬
  • Place, Sainte-Catherine Street
    ‪5 min walk‬
  • Place, McGill University
    ‪5 min walk‬
  • Airport, Montreal, QC (YUL-Pierre Elliott Trudeau Intl.)
    ‪23 min drive‬

Room options

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

9.6 out of 10
Exceptional
(14 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds | Premium bedding, in-room safe, desk, laptop workspace

Signature Room, 2 Queen Beds

9.8 out of 10
Exceptional
(8 reviews)
  • 51 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Signature Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed

9.0 out of 10
Wonderful
(16 reviews)
  • 46 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 Bedroom

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Bedroom

10.0 out of 10
Exceptional
(5 reviews)
  • 56 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed, Fireplace

Room, 1 King Bed, Fireplace | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, Fireplace

10.0 out of 10
Exceptional
(5 reviews)
  • 84 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 Bedroom

Executive Suite, 1 Bedroom | Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 93 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Royal Room, 1 Double Bed

Royal Room, 1 Double Bed | Premium bedding, in-room safe, desk, laptop workspace

Royal Room, 1 Double Bed

  • 530 sq m
  • Sleeps 6
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Junior Room, 1 Bedroom, Fireplace

Junior Room, 1 Bedroom, Fireplace | Premium bedding, in-room safe, desk, laptop workspace

Junior Room, 1 Bedroom, Fireplace

10.0 out of 10
Exceptional
(1 review)
  • 60 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

The Ritz-Carlton, Montréal

Along with a full-service spa, this smoke-free hotel has an indoor pool and a restaurant. WiFi in public areas is free. Additionally, a 24-hour health club, a bar/lounge and a snack bar/deli are on-site. Change of towels is available on request
The Ritz-Carlton, Montréal offers 129 air-conditioned accommodations with espresso makers and a safe. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with cable channels and pay-per-view films. Bathrooms include a shower with a rainfall showerhead, bathrobes, slippers and bidets.

This Montreal hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 250+ Mbps (good for 3–5 people or up to 10 devices). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include free newspapers and complimentary bottles of water. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool, a 24-hour health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The on-site spa has 12 treatment rooms, including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and reflexology.

The spa is open selected days. Children under 15 years old are not allowed in the spa without adult supervision.

Our customers tell us that they can't get enough of the helpful staff at The Ritz-Carlton, Montréal. During your stay, you're just a quick walk from Sainte-Catherine Street. Enjoy features like free WiFi in public areas, plus a full-service spa and an indoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy garden views while dining at Maison Boulud
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking available for a fee
  • Take a swim in the indoor pool
  • Indulge with massages, manicures and pedicures or body wraps at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym and a sauna
  • Steps from The Underground City and 4 minutes on foot from Sainte-Catherine Street
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Ritz-Carlton, Montréal offers its guests a full-service spa, an indoor pool, and a 24-hour health club. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre, 12 meeting rooms, and limo/town car service are available. Event space at this hotel measures 12000 square feet (1115 square metres) and includes conference space. A sauna, a rooftop terrace, and multilingual staff are also featured at the luxury The Ritz-Carlton, Montréal. You'll have access to the health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. For a fee, parking is available. A complete renovation of The Ritz-Carlton, Montréal was completed in 2018.

This 5-star Montreal hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7 AM to 10:30 AM.
Maison Boulud – Overlooking the garden, this restaurant serves brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting).
Cour des Palmiers – This café serves dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Reservations are required. Open daily.
Dom Pérignon Bar – This Champagne bar serves lunch, dinner and light fare. Open daily.
Late-night fare is available from 24-hour room service.

Awards and affiliations

The Ritz-Carlton, Montréal is listed in the 2021 Travel + Leisure 500.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Limo/town car service
  • Secured, covered valet parking on site (CAD 55 per night)
  • Limited on-site valet parking

Food and drink

  • Daily cooked-to-order breakfast available 7 AM to 10:30 AM for a fee: CAD 20 to 80 for adults and CAD 20 to 80 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Cour des Palmiers
  • Dom Pérignon Bar
  • Maison Boulud

Things to do

  • 24-hour health club
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Baby bath
  • Baby toys
  • Changing table
  • Children's books
  • Children's games
  • Children's toys
  • High chair
  • In-room babysitting
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • 12,000 square feet of conference space
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Sports massages
  • Swedish massages
  • Thai massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible shuttle
  • Braille/raised signage
  • Height-adjustable showerhead
  • Lift (80 centimetre wide door)
  • Low-height door lock
  • Low-height view port in door
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 1 building
  • 11 floors
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Built in 1912
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Locally sourced food prioritised
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Non-plastic coffee stirrers available
  • Non-plastic drinking straws available
  • Reception hall
  • Renovated entire property - 2018
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Some LED lighting used
  • Some profits reinvested in community and sustainability
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Waste recycling policy

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Children's slippers
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels
  • IPod dock
  • Pay films
  • Streaming services

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Fan
  • Free daily newspapers
  • Heated floor
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 150 per accommodation, per stay, plus a deposit of CAD 150 per stay
  • Only dogs and cats are allowed
  • Weight limit: 30 lb per pet
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for CAD 60.0 per day.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per day

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 20 to 80 for adults and CAD 20 to 80 for children
  • Airport shuttle fee: CAD 120 per vehicle (one-way, maximum occupancy 4)
  • Valet parking fee: CAD 55 per night
  • Pet deposit: CAD 150 per stay
  • Pet fee: CAD 150 per accommodation, per stay
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 60.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The Ritz-Carlton, Montréal offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.
Property Registration Number 2027-04-30, 521754
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 6:30 AM to 10:30 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Montreal Ritz Carlton
Ritz Montreal
Ritz-Carlton Montréal
Ritz-Carlton Montréal Hotel
Ritz-Carlton Montreal Hotel Montreal
Ritz-Carlton Montréal Hotel Montreal
Ritz-Carlton Montréal Montreal

The Ritz-Carlton, Montréal Reviews

Reviews

9.8

Exceptional

Rating 10 - Excellent. 498 out of 548 reviews
Rating 8 - Good. 33 out of 548 reviews
Rating 6 - Okay. 11 out of 548 reviews
Rating 4 - Poor. 3 out of 548 reviews
Rating 2 - Terrible. 3 out of 548 reviews

10/10

Cleanliness

9.8/10

Staff & service

9.8/10

Amenities

9.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Katherine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful hotel and wonderful staff!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Amanda

Liked: Cleanliness, amenities, property conditions & facilities
Absolutely wonderful, love the history and the restored rooms. Wonderful service, pool is lovely and sauna. Food was amazing.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Sherrill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The meals we took at the bar in the hotel restaurant were exceptional in that
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

STEPHANIE

Liked: Cleanliness, amenities, property conditions & facilities
Everything was great as always! Love the rooms here, and the best location.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Clean everything, extremely nice and helpful staff!
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Ioana

Liked: Cleanliness, amenities, property conditions & facilities
Love everything The breakfast is a must try and the pool as well
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, amenities, property conditions & facilities
Everything was amazing about the Ritz. But what made it amazing was the staff. Even though I was away from home they sure made me feel welcome and comfortable
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Malcolm

Liked: Cleanliness, amenities, property conditions & facilities
Such prompt and courteous service. A true luxury hotel!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service. Excellent food.
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Christophe

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and well appointed; the staff was extremely friendly and attentive.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Juan Carlos

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, Upscale & Excellent Staff
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

candice

Liked: Cleanliness, property conditions & facilities, communication
Wonderful stay!
Stayed 2 nights in Jul 2022
Verified

10/10 Excellent

Michel

Liked: Cleanliness, amenities, property conditions & facilities, communication
excellent hotel .great location
Stayed 3 nights in Aug 2022
Verified

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
We have stayed at this property repeatedly and will always be back!
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

elisa

Liked: Cleanliness, amenities, property conditions & facilities
The property is top shelf!! Beautiful decor, Excellent customer service: Adrien Revenu ,Front office manager, went over and above to make sure we had an amazing experience. We were treated like family and enjoyed everything!
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Marta

Liked: Cleanliness, amenities, property conditions & facilities
Excellent kindness, architecture, cleanliness and service.
Stayed 4 nights in May 2025
Verified

10/10 Excellent

Wai Fan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Montreal, top notch service. Will definitely be back.
Stayed 4 nights in Jun 2025
Verified

10/10 Excellent

Georges

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location and service
Stayed 2 nights in Jul 2024
Verified

8/10 Good

Atif

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Room and bathroom were very nice. Very good location in Montreal. Highly recommend staying here.
Stayed 1 night in Jul 2024
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely perfect- can’t to go back!
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Wayne

Staff was incredible
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Mia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing. Old world charm with modern services. They go above and beyond.
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Allie

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent stay with great, quiet rooms and amazing staff. Lots of great nearby options for coffee, cocktails, and shopping and very convenient to several Metro stations.
Stayed 4 nights in Nov 2022
Verified

10/10 Excellent

Danielle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend staying here

Attentive and friendly staff made us feel so welcomed and appreciated. Room was beautiful and comfortable.
Stayed 1 night in May 2024