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J5 Hotels Helvetie Montreux

3.0 star property

Choose dates to view prices

Photo gallery for J5 Hotels Helvetie Montreux

Superior Double Room | Street view
Reception
Interior
Triple Room | Minibar, in-room safe, desk, free WiFi
Interior entrance

Popular amenities

  • Parking available
  • 24/7 front desk
  • Housekeeping
  • Pet-friendly
  • Free WiFi

Explore the area

Map
Avenue Du Casino 32, Montreux, VD, 1820
  • Montreux Christmas Market
    ‪2 min walk‬
  • Montreux Casino
    ‪2 min walk‬
  • Freddie Mercury Statue
    ‪5 min walk‬
  • Sion (SIR)
    ‪45 min drive‬

Room options

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, free WiFi

Single Room

9.6 out of 10
Exceptional
(4 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Quadruple Room

Quadruple Room | Minibar, in-room safe, desk, free WiFi

Quadruple Room

  • 20 sq m
  • Sleeps 4
  • 1 Queen Bed OR 2 Single Beds

View all photos for Superior Double Room

Superior Double Room | Minibar, in-room safe, desk, free WiFi

Superior Double Room

9.0 out of 10
Wonderful
(8 reviews)
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Small, One Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, free WiFi

Double or Twin Room

8.2 out of 10
Very good
(10 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed OR 2 Single Beds

View all photos for Triple Room

Triple Room | Minibar, in-room safe, desk, free WiFi

Triple Room

8.0 out of 10
Very good
(1 review)
  • 20 sq m
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

Similar properties

Reception

The Freddie Mercury Hotel

  • Pet-friendly
  • Free WiFi
  • Air conditioning
  • Breakfast available
4.4 out of 5, Excellent, (193)
The price is €190
for 1 room
includes taxes & fees
7 Aug - 8 Aug
The Freddie Mercury Hotel

About this property

J5 Hotels Helvetie Montreux

Hotel in Montreux with rooftop terrace and 24-hour front desk
This smoke-free hotel features a restaurant, a rooftop terrace and self parking. WiFi in public areas is free. Other amenities include conference space, a 24-hour front desk and a library.
J5 Hotels Helvetie Montreux offers 63 accommodations with minibars and a safe. Flat-screen televisions come with satellite channels.

Bathrooms include baths or showers, complimentary toiletries and hairdryers. This Montreux hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at J5 Hotels Helvetie Montreux. During your stay, you're just a quick walk from Montreux Casino. Free WiFi in public areas, a restaurant and a rooftop terrace are available.
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, meeting rooms and conference space
  • Steps from Montreux Casino and Montreux Christmas Market
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. Public spaces have free WiFi. Event space at this hotel measures 2799 square feet (260 square metres) and includes conference space. A rooftop terrace, a library, and a front desk safe are also featured at J5 Hotels Helvetie Montreux. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Montreux hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:00 AM.
J5 Hotels Helvetie Montreux has a restaurant on site.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Covered parking on site (CHF 25 per night)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: CHF 18 per person
  • A restaurant

Things to do

  • Library

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • 2,799 square feet of conference space
  • Meeting rooms

Outdoors

  • Rooftop terrace

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 1865
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Minibar

More

  • Desk
  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 4:00 AM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CHF 15.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: CHF 6.00 per person, per night. This tax does not apply to children under 16 years of age.
  • Tourism fee: CHF 0.60 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CHF 18 per person
  • Covered self-parking fee: CHF 25.00 per night
  • Pet fee: CHF 15.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars.

Property is also known as

Helvetie
Helvetie Hotel
Helvetie Montreux
J5 Hotels Helvetie Montreux Hotel
Hotel Helvetie Montreux
Helvetie Hotel Montreux
J5 Hotels Helvetie Hotel
J5 Hotels Helvetie
J5 Hotels Helvetie Montreux Hotel
J5 Hotels Helvetie Montreux Montreux
J5 Hotels Helvetie Montreux Hotel Montreux

J5 Hotels Helvetie Montreux Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 265 out of 999 reviews
Rating 8 - Good. 464 out of 999 reviews
Rating 6 - Okay. 199 out of 999 reviews
Rating 4 - Poor. 46 out of 999 reviews
Rating 2 - Terrible. 25 out of 999 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Francis

Liked: Cleanliness, staff & service
Great
Stayed 1 night in Mar 2025

10/10 Excellent

Santiago

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Feb 2025

10/10 Excellent

Karren

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Love the property.
Stayed 3 nights in Dec 2024

6/10 Okay

Faye

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Faye

Travelled with family
Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort

Disappointed

Disappointing stay - very dated bathroom, heating did not work (was given a fan heater on request) and only 2 electrical sockets in the whole room (which the lamps were plugged into). Rest of hotel pleasant and lovely breakfast. But not good to walk into a cold room in December, also with no kettle.
Stayed 1 night in Dec 2024

10/10 Excellent

Khushboo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Bernard

Liked: Staff & service, property conditions & facilities, room comfort

Well worth considering

Enjoyed our two night stay. Excellent location, not too far from the railway station and close to the lake/promenade There were features of an 'old grandeur', many of which I quite appreciated. We had a very nice large room with a view of the lake and the casino. The bed was very comfortable. The bathroom could have done with a bit of updating, but was o.k. One receptionist was really nice and helpful, the second was perhaps a bit 'off hand', but nothing to complain about. On arrival we were provided with a pass for free public transport in the local area. The restaurant staff were very friendly and welcoming at breakfast. The breakfasts themselves were a little basic, but I still enjoyed the experience. I realised they do not provide a kettle in the room, so I took our own, only to find that you need a special Swiss adapter and none of those I had taken used previously in other European countries, Canada, New Zealand etc. worked there. They will provide you with a flask of hot water though at reception if you ask. Need to take your own tea bags, coffee etc.
Stayed 2 nights in Sep 2024

6/10 Okay

Puneet

Travelled with group
Liked: Amenities
Rooms had a smell, booked a single room and was very dated.
Stayed 3 nights in Oct 2024

8/10 Good

Sarah

Liked: Cleanliness, staff & service

Great hotel in the perfect location

We really enjoyed our stay, it really was in the perfect location. We had a beautiful corner room with two balconies that had spectacular views of the mountains. The only details we would add is that the pillows were a little uncomfortable and that the shower wasn’t the best. Other than that, great stay!
Stayed 1 night in Sep 2024

6/10 Okay

Colin

Liked: Staff & service
Disliked: Property conditions & facilities

Good location but tired looking.

Old and tatty. Grateful for lift up to reception. Room tiny and old. Missing tiles on bathroom floor. Shower is antiquated. Pre booked breakfast CHF 18 or 20 at the door. Not worth the money. Nothing hot, 2 types of sliced meat andv2 cheese. Some bread, pastries, yoghurt, fruit. Staff i encountered were nice. Beware when you check out that they hit you with city tax, which I knew nothing about.
Stayed 1 night in Sep 2024

10/10 Excellent

Rajana

Stayed 2 nights in Sep 2024

10/10 Excellent

Michael

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

tanja

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice & great value for money
Stayed 2 nights in Apr 2024

8/10 Good

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to the train station, the lake and many bars and restaurants. Room was very neat and clean. Staff was super friendly and helpful. No air conditioning, which is not uncommon for hotels in Europe, but just be warned. There was a fan provided that kept us cool. The pillows were really soft and floppy so we requested extras.
Stayed 3 nights in Jul 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I spent a great couple of days at this hotel - a very easy, convenient location in Montreux at an affordable price. The staff were always warm and welcoming, and the room was comfortable for me as a single traveller. The bathroom could do with being updated but overall I was very happy with the convenience of the location (right across from the Casino with the lake just behind it), the cost, and a wonderful time in Montreux. If you go, get the Montreux Riviera pass for free from the hotel - gives you some discounts on train travel (especially if you go up to the Rochers de Naye - the card offers a big discount) and free use of the buses. The casino has a public pool (just a few minutes from the hotel) which is available to use at a decent price, and the walks on the lake are wonderful. I would recommend Montreux and the surrounding area for a wonderful time in Switzerland! And this hotel was a great affordable base to explore from.
Stayed 4 nights in Jul 2024

8/10 Good

Lei

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is ok for what we paid
Stayed 2 nights in May 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities
Classic hotel with adorably small elevator and multi-step stairs entry like you were in a Casablanca movie. Windows open up wide to view of street and glimpse of the lake. Friendly and helpful staff. Short walk to lake, restaurants, casino, groceries and shopping.
Stayed 2 nights in May 2024

10/10 Excellent

Roch

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff! Unique and cool hotel. We enjoyed our stay and will definitely stay there again!
Stayed 1 night in May 2024

10/10 Excellent

Rakesh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent place to live. The hotel is located in the heart of the city and has access to so many restaurants. They have a parking garage and was easily accessible which made our lives simpler. The hotel staff were amazing and were always ready to help. They all speak English and are truly very understanding.
Stayed 3 nights in Mar 2024

6/10 Okay

Fayulrina

Liked: Cleanliness, staff & service
A bit scary
Stayed 1 night in Dec 2023

10/10 Excellent

Michael, Prahran

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely old world feeling hotel with very large comfortable rooms.
Stayed 2 nights in Nov 2023

10/10 Excellent

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved that it was an older building. Loved the old elevator. Great location. Excellent staff.
Stayed 1 night in Oct 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2023

2/10 Terrible

Elias

Disliked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2023

6/10 Okay

Saville

Stayed 2 nights in Sep 2023