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Heritage Inn Hotel & Convention Centre Moose Jaw

2.5 star property

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Photo gallery for Heritage Inn Hotel & Convention Centre Moose Jaw

Breakfast, lunch, dinner served; American cuisine
Indoor pool
Front of property
Standard Room, 1 Queen Bed | Desk, laptop workspace, blackout curtains, free WiFi
Lobby sitting area

Reviews

7.6 out of 10
Good

Popular amenities

  • Room service
  • Pool
  • Bar
  • Pet-friendly
  • Housekeeping

Explore the area

View in a map
1590 Main Street North, Moose Jaw, SK, S6J1L3
  • Place, Sun Tree Spa
    ‪2 min drive‬
  • Place, Tunnels of Moose Jaw
    ‪3 min drive‬
  • Place, Casino Moose Jaw
    ‪3 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 2 Queen Beds

7.6 out of 10
Good
(69 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Pet Friendly Room)

Desk, laptop workspace, blackout curtains, free WiFi

Standard Room, 2 Queen Beds (Pet Friendly Room)

  • Sleeps 4
  • 2 Queen Beds

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About this property

Heritage Inn Hotel & Convention Centre Moose Jaw

Pet-friendly hotel connected to the convention centre in Moose Jaw with free parking
This smoke-free hotel features an indoor pool, a restaurant and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, conference space and a 24-hour front desk. Weekly housekeeping is available.
Heritage Inn Hotel & Convention Centre Moose Jaw offers 99 accommodations with coffee/tea makers and a hairdryer. Flat-screen televisions come with cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Moose Jaw hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.
Our customers tell us that they can't get enough of the helpful staff at Heritage Inn Hotel & Convention Centre Moose Jaw. During your stay, you'll be connected to the convention centre and just a quick walk from Town 'n' Country Mall. You'll find features such as free WiFi in public areas and free self-parking, plus 2 bars.
  • Free WiFi
  • Free self-parking
  • Enjoy American cuisine while dining at Seasons Cafe & Eatery
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include tour or ticket assistance, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Western Development Museum and Yvette Moore Gallery
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can unwind with a drink at one of the 2 bars/lounges. Public spaces have free WiFi. Event space at this hotel measures 4615 square feet (429 square metres) and includes a conference centre. An indoor pool, a vending machine, and tour/ticket assistance are also featured at the business-friendly Heritage Inn Hotel & Convention Centre Moose Jaw. Self parking is free.

This Moose Jaw hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 9:30 AM.
Seasons Cafe & Eatery – This restaurant specialises in American cuisine and serves breakfast, brunch, lunch and dinner. A children's menu is available.
Cactus Lounge – This bar only serves light fare. Open daily.
Silo – This pub only serves light fare. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 9:30 AM for a fee: CAD 16 for adults and CAD 10 for children
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Cactus Lounge
  • Seasons Cafe & Eatery
  • Silo

Things to do

  • Billiards/pool table
  • Indoor pool

Family friendly

  • Indoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance
  • Wedding services

Business services

  • 6 meeting rooms
  • Conference centre (4,615 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1979
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Heating (climate-controlled)
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Renovations and closures

The following facilities or services will be unavailable from November 11 2025 to November 11 2025 (dates subject to change):
  • Bar/Lounge(s)
  • Dining venue(s)
The property will be renovating from 27 August 2025 to 30 November 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
The following facilities are closed for Christmas Eve, Christmas Day and New Year's Day:
  • Bar/lounge
  • Dining venue
During renovations, the hotel will make every effort to minimise noise and disturbance.

Access methods

Staffed front desk

Pets

  • Pets: CAD 20 per pet, per night
  • Only dogs are allowed
  • Maximum 2 (weight limit: 50 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 250 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately CAD 16 for adults and from CAD 10 for children
  • Pet fee: CAD 20 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
This property will place a credit card authorization for CAD 250 for any bookings where payment for the stay will be made on site instead of at the time of booking.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Heritage Inn
Heritage Inn Moose Jaw
Heritage Moose Jaw
Moose Jaw Heritage Inn
Heritage Hotel Moose Jaw
Heritage Inn Moose Jaw, Saskatchewan
Heritage Inn Hotel Moose Jaw
Heritage Inn Hotel
Heritage Inn Hotel & Convention Centre Moose Jaw Hotel
Heritage Inn Hotel & Convention Centre Moose Jaw Moose Jaw
Heritage Inn Hotel & Convention Centre Moose Jaw Hotel Moose Jaw

Heritage Inn Hotel & Convention Centre Moose Jaw Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 236 out of 846 reviews
Rating 8 - Good. 316 out of 846 reviews
Rating 6 - Okay. 149 out of 846 reviews
Rating 4 - Poor. 97 out of 846 reviews
Rating 2 - Terrible. 48 out of 846 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

8/10 Good

Darrah

Travelled with family
Disliked: Property conditions & facilities
Breakfast was amazing.
Stayed 1 night in Aug 2025

8/10 Good

Rhys

Stayed 1 night in Aug 2025

4/10 Poor

Alissa

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Has I known there was ongoing labour action I would not have booked here. This cannot be stated enough. This hotel is old and in need of a renovation. The room smelled of old cigarette smoke and we had sore throats in the morning. It was mostly empty though so very quiet.
Stayed 1 night in Aug 2025

8/10 Good

Matt

Travelled with family
Liked: Amenities, property conditions & facilities
Cleanliness
Stayed 2 nights in Jul 2025

8/10 Good

MYRIAN

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
the reception people are nice, friendly and accomodating. free breakfast is great and the food is good as well. the room has the things we need and we slept really good for the price of the hotel i can say i got a good deal. there is a really nice pool area and its huge but the pool is too cold and the hot tub is under maintenance so thats the only thing that wasnt very pleasant with our stay but the rest is awesome!
Stayed 2 nights in Aug 2025

8/10 Good

David

Stayed 1 night in Aug 2025

8/10 Good

Charlene

Liked: Cleanliness, staff & service, room comfort

Room was great and staff was friendly.

Everything was good but there were smoking rooms in the same hallway so it smelled. People were coming and going at all hours of the night which was disruptive.
Stayed 1 night in Aug 2025

6/10 Okay

Kevin

Travelled with family
Disliked: Property conditions & facilities
Property is old and needs updates. Was only informed of a picket line we’d have to cross the day of our reservation.
Stayed 1 night in Aug 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Just…nope

We were contacted before arrival to let us know our room was ready but when we arrived to not pay any mind to the picketers out front. upon arrival it looked completely deserted and almost derelict. The parking lot was covered in weeds and the outside of the hotel looked shabby. Inside the lobby appeared clean but upon further inspection everything seemed to be falling apart or in disrepair. When we booked we knew that the hot tub was not working but at the front desk upon check in it stated “please be advised that the pool temperature is colder than normal”. As a family trip the one thing kids are looking forward to…the pool. Once we brought everything to our room it was super cramped and not overly clean. The bathrooms were stained and rusted. They felt unclean to the point we did not want to shower or use the bathroom for anything other than what was necessary. Immediately the kids wanted to go to the pool, once inside omg it was gross. When they said the temperature was colder than normal they should’ve said that it was freezing and their heaters weren’t working, nor were any of the filter systems. It was just stagnant water doused in chlorine. The kids lasted maybe 10 minutes. When looking in the pool you could see bits of concrete where the pool lining had broken off or peeled away. The hotel stunk like cigarette smoke. Things were rusted and possibly mouldy. The breakfast was good the next morning and our waitress was fantastic. Do not recommend this hotel at all!!
Stayed 1 night in Aug 2025

10/10 Excellent

Allen

Liked: Cleanliness, staff & service
Staff were awesome, included breakfast was incredible! Ordered off a menu, not a continental breakfast.
Stayed 2 nights in Jul 2025

4/10 Poor

Tanis

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Breakfast was great and the staff was super friendly but that was it. Hot tub wasn’t working, pool heater was broken,picketers outside. Looks barely kept together
Stayed 1 night in Jul 2025

2/10 Terrible

Sara

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

James

Stayed 2 nights in Jul 2025

10/10 Excellent

Soraya

Liked: Cleanliness, staff & service
The room was great and the bed comfortable. Was disappointed that the hot tub wasn’t working and pool heater wasn’t working so too cold to use. The breakfast buffet was a nice addition and both the front staff and restaurant staff were very pleasant.
Stayed 2 nights in Jul 2025

10/10 Excellent

Donna

Travelled with family
Liked: Amenities
Clean room. Beds were very comfortable. The staff very friendly. The breakfast was so delicious 😋 Hoping to book this motel on our way back to Ontario
Stayed 1 night in Jul 2025

6/10 Okay

Nick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jul 2025

10/10 Excellent

Tammy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were great
Stayed 1 night in Jul 2025

4/10 Poor

Rhonda

Travelled with group
Disliked: Property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Rodney

Liked: Cleanliness, staff & service, property conditions & facilities
Quite Clean
Stayed 2 nights in Jul 2025

4/10 Poor

Oscar, Calgary

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Very run down. Breakfast was not good.
Stayed 1 night in Jul 2025

2/10 Terrible

Steve

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff ok moved 5 times in 6 days
Stayed 2 nights in Jul 2025

6/10 Okay

Steve

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Staff excellent
Stayed 2 nights in Jul 2025

2/10 Terrible

Norm

Disliked: Staff & service, amenities, property conditions & facilities
When i booked this room days before arrival, I asked if there was a pool, hot tub and lounge or restraunt, i was told yes...when i arrive i was told the lounge and restraunt are closed, the staff are on strike, i was the only one in the building, indoor pool heat shut off so the pool was ice cold, and a broken hot tub with no water in it....i DO NOT RECOMMEND this hotel. IT Might OF been top of its game in the 80's, and that's about when they stopped maintaining this property... total waste of money, STAY CLEAR!
Stayed 3 nights in Mar 2025

8/10 Good

Ron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ok stay

Older motel but clean and comfortable.
Stayed 1 night in Jul 2025

2/10 Terrible

Allen

Travelled with family
Disliked: Staff & service

Disappointing stay.

The hotel was badly in need of having some things in repair or change. First off I booked this hotel because of the hot tub and nice pool that the boys could enjoy. The water in the pool was so cold I never did go in, but my boys braved it and went in twice. There was no water in the hot tub. I went to the front desk and asked about these things. I was told there were having issues with licensing or something like that, and so they couldnt use it. They told me the water was cold becasue the bollers were down but the water would warm up in the next 2-3 hrs. We went back 5 hours later and it was the same. The continental breakfast was the worst I have seen in my life. Eggs were undercooked, sausage and a few potatoes. I asked where the juice was and was told I would have to pay extra. The fruit offered were whole apples. That was it. There was no toast and had to ask for some. They said they make it and bring it out. So I ordered 3 and got one after our plates were empty. I asked where the other 2 were and they went and made some more. It took at least 15 minutes to get out first toast. That was it for breakfast. I seen someone vacuuming the hall way with a vacuum the same size I have in my apartment. Not sure how great that works in a big hotel. Wont be back for another stay. Not very sound proof either as doors closing at 7am woke me.
Stayed 1 night in Jul 2025