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Résidence Grand Massif - Vacancéole

3.0 star property

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Indoor pool
Desk, blackout curtains, soundproofing, iron/ironing board
Lobby sitting area
Balcony
Buffet breakfast on weekdays (EUR 10 per person)

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Kitchen
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Outdoor space

Explore the area

View in a map
Le Caton, Morillon, Haute-savoie, 74440
  • Place, Morillon Ski Resort
    â€Ș1 min walk‬
  • Place, Morillon Ski Lift
    â€Ș9 min walk‬
  • Place, Samoens Ski Resort
    â€Ș18 min walk‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    â€Ș57 min drive‬

Room options

View all photos for Twin Studio 2 Persons

Desk, blackout curtains, soundproofing, iron/ironing board

Twin Studio 2 Persons

  • Sleeps 2

View all photos for Studio 2 personnes

Desk, blackout curtains, soundproofing, iron/ironing board

Studio 2 personnes

  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds OR 1 Double Bed

View all photos for Studio 4 personnes avec coin nuit

Desk, blackout curtains, soundproofing, iron/ironing board

Studio 4 personnes avec coin nuit

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Bunk Beds

View all photos for Appartement 2 piĂšces 4 personnes

Desk, blackout curtains, soundproofing, iron/ironing board

Appartement 2 piĂšces 4 personnes

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Appartement 2 piĂšces avec coin nuit 5 personnes

Desk, blackout curtains, soundproofing, iron/ironing board

Appartement 2 piĂšces avec coin nuit 5 personnes

  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

View all photos for Appartement 2 piĂšces avec coin nuit 6 personnes

Desk, blackout curtains, soundproofing, iron/ironing board

Appartement 2 piĂšces avec coin nuit 6 personnes

  • 1 bedroom
  • Sleeps 6
  • 2 Single Beds, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Studio Double 2 Persons

Desk, blackout curtains, soundproofing, iron/ironing board

Studio Double 2 Persons

  • Sleeps 2

Appartement

  • Sleeps 4

Studio 4 Personnes Avec Coin Nuit

  • Sleeps 4

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About this property

Résidence Grand Massif - Vacancéole

Take a dip in Résidence Grand Massif - Vacancéole's an indoor pool, dine at the restaurant or hop on the free ski shuttle and hit the slopes. Housekeeping is available on request.
Résidence Grand Massif - Vacancéole offers 46 accommodations with coffee/tea makers and a hairdryer. Rooms open to furnished balconies. Accommodation at this 3-star residence has kitchenettes with stovetops and kitchenware and utensils.

Bathrooms include baths or showers. Televisions come with digital channels. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the residence include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Résidence Grand Massif - Vacancéole, you're just a quick walk from Morillon Ski Resort. Free WiFi in public areas, a free ski shuttle and an indoor pool are available.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a terrace and library
  • Steps from Morillon Ski Resort and 9 minutes on foot from Morillon Ski Lift
  • Free ski shuttle service
  • Pets welcome for a fee (restrictions apply)
Getting to the slopes is a breeze with this mountain residence's complimentary ski shuttle. Résidence Grand Massif - Vacancéole helps provide the perfect ski holiday with ski storage and ski passes.

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. For a fee, parking is available.

This 3-star Morillon residence is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 9:30 AM.
Résidence Grand Massif - Vacancéole has a restaurant on site.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • Indoor pool

Internet

  • Available in the accommodation: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free ski shuttle
  • Covered parking on site (EUR 9 per day)
  • Limited on-site self parking

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob

Dining

  • Weekday buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 5.50 for children
  • A coffee shop/cafe
  • A restaurant

Bathroom

  • Bathtub or shower
  • Hair dryer

Entertainment

  • 36-inch TV with digital channels
  • Library

Outdoor areas

  • Furnished balcony
  • Terrace

Work spaces

  • Desk

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 12 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping on request
  • Iron/ironing board on request

Location highlights

  • In the mountains

Things to do

  • Billiards/pool table
  • Ski passes
  • Ski storage
  • Bicycle rentals nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Rafting nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 46 units
  • Banquet hall
  • Built in 2010
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: EUR 75
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Towels, bed linens, and end-of-stay cleaning are included in the room rate for stays of 1-3 nights. The housekeeping fee will apply for additional cleaning service or towels/linens exchange on request
Towels and bed linens and end-of-stay cleaning are not included for stays of 4 or more nights. Guests may bring their own towels and bed linens or pay a fee for use during their stay. This property’s service fee may apply as an end-of-stay cleaning fee if guests choose not to clean the accommodation prior to check-out.

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300.00
  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5.50 for children
  • Covered self-parking fee: EUR 9 per day
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 75 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Bed sheets available for a fee (or guests may bring their own)
  • Towels available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:30 AM to 7:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at RĂ©sidence Grand Massif - VacancĂ©ole.

Property is also known as

Best Western Grand Massif
Best Western House Grand Massif
RĂ©sidence Grand Massif House
RĂ©sidence Grand Massif
Vacancéole Résidence Grand Massif House
Vacancéole Résidence Grand Massif
Vacancéole Résidence
Massif Vacanceole Morillon
Résidence Grand Massif Vacancéole
Vacancéole Résidence Grand Massif
Résidence Grand Massif - Vacancéole Morillon
Résidence Grand Massif - Vacancéole Residence
Résidence Grand Massif - Vacancéole Residence Morillon

Résidence Grand Massif - Vacancéole Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 90 out of 269 reviews
Rating 8 - Good. 114 out of 269 reviews
Rating 6 - Okay. 45 out of 269 reviews
Rating 4 - Poor. 13 out of 269 reviews
Rating 2 - Terrible. 7 out of 269 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

2/10 Terrible

Bryan

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
I would never stay here again. We paid for lines towels and cleaning and they didn’t provide. They were not helpful.
Stayed 5 nights in Aug 2025

6/10 Okay

William

Travelled with family
Disliked: Cleanliness, room comfort

Not a hotel stay

Expensive for what the hotel is. Reception area is nice but rooms are pokey. Had to make own beds, take bins out ourselves!
Stayed 1 night in Mar 2025

6/10 Okay

Luca Giovanni

Travelled with group
Disliked: Cleanliness, amenities
All you need, pretty basic. Not the best quality/price but still fair.
Stayed 1 night in Mar 2025

8/10 Good

DR D J

Travelled with group
Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2025

8/10 Good

P

Travelled with family
Liked: Cleanliness, room comfort

Good 4 night stay

A good 4 night stay. Very quiet at night, great location. Kitchen OK... A little small and would benefit from an oven, other than that everything was there that we needed.
Stayed 2 nights in Apr 2024

6/10 Okay

Ksenia

Travelled with family, Travelled with family and small children
Half term, so this was very much a last minute booking. Availability was the main positive. Morillon is tiny and quiet. The pizza takeaway place La Puzza is lovely. Regarding Vacanceole Residence, very basic and not in a cute country style, but just basic. Was really surprised to be marched upstairs at checkout (before they would refund the deposit), to strip bedding, and had a towel thrown on the kitchen table and told by housekeeper to “dry the clean dishes and put them where you found them”. Breakfast abysmal. Nope. Sorry it’s not an experience to remember with fondness.
Stayed 5 nights in Feb 2024

10/10 Excellent

Pamela

Liked: Cleanliness, room comfort

Excellent stay

Excellent stay . Helpful staff . Great location near the ski buses
Stayed 7 nights in Dec 2023

6/10 Okay

Gavin

Liked: Cleanliness, room comfort
Stayed 1 night in Jul 2023

8/10 Good

Mrs C A

Stayed 1 night in Mar 2023

10/10 Excellent

Andrea

Travelled with group
Liked: Cleanliness, room comfort

Nice stay

Travel from Geneva, 1 hour by shared transport, property is close to centre of village, where you can find supermarket, boulangerie, few restaurants (booking is advisable). The ski bus stop is opposite the property. The ski lift is not too far but it is just easier to take the bus.
Stayed 4 nights in Mar 2023

10/10 Excellent

Steven

Travelled with family
Liked: Cleanliness, room comfort

Jones family

The hotel staff were very helpful. We arrived after a 9 hours drive hungry and the lady on reception called a number of restaurants to find one that could fit in 6 people at short notice and was near. Above and beyond.
Stayed 1 night in Jan 2023

10/10 Excellent

richard

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff at a simple but well equipped property. Breakfast is spot on before a hard days skiing and the pool great to unwind in. Highly recommend
Stayed 4 nights in Mar 2022

10/10 Excellent

Nicola

Liked: Cleanliness, room comfort
Stayed 3 nights in Mar 2022

10/10 Excellent

Stuart Brookes-

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 7 nights in Jan 2022

8/10 Good

Verified traveller

Basic apartments.

Rather basic apartments. Cheapest of furniture and fittings that can easily break and fall apart. Kitchen cramped and therr was no space for storing food as the cupboard next to the cooker was screwed shut.
Stayed 7 nights in Jan 2022

8/10 Good

justin

Stayed 2 nights in Jan 2022

8/10 Good

Verified traveller

Liked: Cleanliness

Clean but Compact

The studio was spotlessly clean and well laid out. Check in was not great.
Stayed 1 night in Jul 2020

8/10 Good

Evie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019

8/10 Good

Jodie

Liked: Property conditions & facilities, room comfort

Good but could be better

Room is only really suitable for max 3 days. It isn’t equipped for longer and room would be very dirty if the stay was longer as the carpet doesn’t get hoovered/clean during the stay. No basics in room ie washing up liquid, salt, pepper. Good location and stay if you just want a 3 days ski trip.
Stayed 4 nights in Feb 2019

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
Location was good, rooms clean and modern. Could have offered fresh towel and linen changes every few days
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The property was clean and warm. However the swimming pool was too cold.
Stayed 4 nights in Feb 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Jan 2019

10/10 Excellent

Aretha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel with fabulous views
Stayed 1 night in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Grand Massif

Nice little place, comfortable rooms, good service, and a good prices. We were less than ten minutes walk from the bottom of the ski lifts, and the local food was very good.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good location

We enjoyed a long weekend in Morillon Village and our stay at the Vacanceole was as we expected. Rooms were spacious and clean and the staff were very friendly and helpful. The kitchenette was as in the pictures but do not expect to be able to really cook in the rooms - cups of tea and porridge in the morning was really the limit. This did not bother us as we ate out but be aware! We walked to the ski lift each day (about a 10 minute walk) but the ski bus did stop close by and ran frequently. Ski hire, small supermarket and restaurants all close by and very good.
Stayed 3 nights in Feb 2018