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Résidence Grand Massif - Vacancéole

3.0 star property

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Photo gallery for Résidence Grand Massif - Vacancéole

Indoor pool
Balcony
A room with two beds, a TV, a table, and a wardrobe.
Lobby sitting area
A breakfast tray with croissants, a banana, a muffin, and a glass of orange juice on a wooden table in a hotel dining area.

Reviews

8.0 out of 10
Very good

Popular amenities

  • Kitchen
  • Pet-friendly
  • Restaurant
  • Outdoor space
  • Breakfast available

Explore the area

View in a map
Le Caton, Morillon, Haute-savoie, 74440
  • Place, Morillon Ski Resort
    ‪1 min walk‬
  • Place, Morillon Ski Lift
    ‪9 min walk‬
  • Place, Samoens Ski Resort
    ‪3 min drive‬
  • Airport, Geneva (GVA-Cointrin Intl.)
    ‪81 min drive‬

Room options

View all photos for Twin Studio 2 Persons

Blackout curtains, soundproofing, iron/ironing board

Twin Studio 2 Persons

  • Sleeps 2
  • Free Wi-Fi

View all photos for Studio 2 personnes

A room with two beds, a TV, a table, and a wardrobe.

Studio 2 personnes

  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio 4 personnes avec coin nuit

Blackout curtains, soundproofing, iron/ironing board

Studio 4 personnes avec coin nuit

  • 1 bedroom
  • Sleeps 4
  • 2 Single Beds and 2 Single Bunk Beds

View all photos for Appartement 2 pièces 4 personnes

Blackout curtains, soundproofing, iron/ironing board

Appartement 2 pièces 4 personnes

  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Queen Sofa Bed

View all photos for Appartement 2 pièces avec coin nuit 5 personnes

Blackout curtains, soundproofing, iron/ironing board

Appartement 2 pièces avec coin nuit 5 personnes

  • 1 bedroom
  • Sleeps 5
  • 5 Single Beds

View all photos for Appartement 2 pièces avec coin nuit 6 personnes

Blackout curtains, soundproofing, iron/ironing board

Appartement 2 pièces avec coin nuit 6 personnes

  • 1 bedroom
  • Sleeps 6
  • 1 Double Bed, 1 Single Bunk Bed and 1 Queen Sofa Bed

View all photos for Studio Double 2 Persons

Blackout curtains, soundproofing, iron/ironing board

Studio Double 2 Persons

  • Sleeps 2
  • Free Wi-Fi

Appartement

  • Sleeps 4
  • Free Wi-Fi

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About this property

Résidence Grand Massif - Vacancéole

Take a dip in Résidence Grand Massif - Vacancéole's an indoor pool, dine at the restaurant or hop on the free ski shuttle and hit the slopes. Housekeeping is available on request.
Résidence Grand Massif - Vacancéole offers 46 accommodations with coffee/tea makers and a hairdryer. Rooms open to furnished balconies. Accommodation at this 3-star residence has kitchenettes with stovetops and kitchenware and utensils.

Bathrooms include baths or showers. Televisions come with digital channels. Housekeeping is offered on request and an iron/ironing board can be requested.

Recreational amenities at the residence include an indoor pool.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at Résidence Grand Massif - Vacancéole, you're just a quick walk from Morillon Ski Lift. Free WiFi in public areas, a free ski shuttle and an indoor pool are available.
  • Free Wi-Fi in some public areas
  • Options for a bite to eat include a coffee shop and a restaurant
  • Buffet breakfast served weekdays for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a terrace and library
  • Steps from Morillon Ski Resort and 9 minutes on foot from Morillon Ski Lift
  • Free ski shuttle service
  • Pets welcome for a fee (restrictions apply)
Getting to the slopes is a breeze with this mountain residence's complimentary ski shuttle. Résidence Grand Massif - Vacancéole helps provide the perfect ski holiday with ski storage and ski passes.

Along with a restaurant, there's a coffee shop/cafe on site. Public spaces have free WiFi. For a fee, parking is available.

This 3-star Morillon residence is smoke free.

For a fee, guests can enjoy a buffet breakfast on weekdays from 7:00 AM and 9:30 AM.
Résidence Grand Massif - Vacancéole has a restaurant on site.

Property amenities

Ski

  • Cross-country skiing nearby
  • Downhill skiing nearby
  • Free ski shuttle
  • Ski area nearby
  • Ski equipment rentals nearby
  • Ski lessons nearby
  • Ski lifts nearby
  • Ski passes
  • Ski runs nearby
  • Ski storage
  • Snowboarding nearby

Pool/Spa

  • Indoor pool

Internet

  • Available in the accommodation: Internet access
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free ski shuttle
  • Covered parking on site (EUR 9 per day)
  • Limited on-site self parking

Kitchenette

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob

Dining

  • Weekday buffet breakfast available 7:00 AM to 9:30 AM for a fee: EUR 10 for adults and EUR 5.50 for children
  • A coffee shop/cafe
  • A restaurant

Bathroom

  • Bathtub or shower
  • Hair dryer

Entertainment

  • 36-inch TV with digital channels
  • Library

Outdoor areas

  • Furnished balcony
  • Terrace

Comfort

  • Heating

Pets

  • Pet friendly
  • One pet total
  • Fee: EUR 12 per pet per day
  • Service animals exempt from fees

Suitability/Accessibility

  • No lift
  • Smoke-free property

Services and conveniences

  • Blackout drapes
  • Housekeeping on request
  • Iron/ironing board on request

Location highlights

  • In the mountains

Things to do

  • Billiards/pool table
  • Ski passes
  • Ski storage
  • Bicycle rentals nearby
  • Fishing nearby
  • Hiking/biking trails nearby
  • Horseback riding nearby
  • Rafting nearby
  • Snowshoeing nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)
  • Fire extinguisher

General

  • 1 building
  • 3 floors
  • 46 units
  • Banquet hall
  • Built in 2010
  • Housekeeping (on request)
  • Soundproofing

Policies

Check-in

Check-in start time: 5:00 PM; check-in end time: 7:00 PM
Early check-in subject to availability
Early check-in fee: EUR 50
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Towels, bed linens, and end-of-stay cleaning are included in the room rate for stays of 1-3 nights. The housekeeping fee will apply for additional cleaning service or towels/linens exchange on request
Towels and bed linens and end-of-stay cleaning are not included for stays of 4 or more nights. Guests may bring their own towels and bed linens or pay a fee for use during their stay. This property’s service fee may apply as an end-of-stay cleaning fee if guests choose not to clean the accommodation prior to check-out.

Access methods

Staffed front desk

Pets

  • Pets: EUR 12 per pet, per day
  • Maximum 1 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: EUR 300.00
  • A tax is imposed by the city: EUR 1.60 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 10 for adults and from EUR 5.50 for children
  • Covered self-parking fee: EUR 9 per day
  • Pet fee: EUR 12 per pet, per day
  • Service animals are exempt from fees
  • Early check-in fee: EUR 50 (subject to availability)
  • Housekeeping is available for an additional fee and varies based on length of stay and unit size
  • Bed sheets available for a fee (or guests may bring their own)
  • Towels available for a fee (or guests may bring their own)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
To arrange for check-in, guests must contact the property at least 72 hours prior to arrival using the information on the booking confirmation. Guests arriving after 7:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Pool access available from 9:30 AM to 6:30 PM
  • Registered guests are the only ones allowed to be in guestrooms.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Résidence Grand Massif - Vacancéole.

Property is also known as

Best Western Grand Massif
Best Western House Grand Massif
Résidence Grand Massif House
Résidence Grand Massif
Vacancéole Résidence Grand Massif House
Vacancéole Résidence Grand Massif
Vacancéole Résidence
Massif Vacanceole Morillon
Résidence Grand Massif Vacancéole
Vacancéole Résidence Grand Massif
Résidence Grand Massif - Vacancéole Morillon
Résidence Grand Massif - Vacancéole Residence
Résidence Grand Massif - Vacancéole Residence Morillon

Résidence Grand Massif - Vacancéole Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 92 out of 275 reviews
Rating 8 - Good. 117 out of 275 reviews
Rating 6 - Okay. 45 out of 275 reviews
Rating 4 - Poor. 13 out of 275 reviews
Rating 2 - Terrible. 8 out of 275 reviews

8.4/10

Cleanliness

8.2/10

Staff & service

6.8/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Marco

Liked: Cleanliness, amenities, communication
This is a family run no frills perfect place to stay for a ski trip. The apartments are of a very good size, the local toon is just a short walk to the Morilllon lift, there is parking and a lift. I would come back to this place for future skiing. Many thanks
Stayed 5 nights in Jan 2026
Verified

2/10 Terrible

daniel

Disliked: Cleanliness, amenities
The hotel was dirty, painted coming off the walls and the carpets so unclean that we couldnt go barefoot in the bedroom. The staff were friendly and helpful.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Pamela

Liked: Cleanliness, room comfort, communication

Excellent stay

Excellent stay . Helpful staff . Great location near the ski buses
Stayed 7 nights in Dec 2023
Verified

8/10 Good

P

Liked: Cleanliness, room comfort, communication

Good 4 night stay

A good 4 night stay. Very quiet at night, great location. Kitchen OK... A little small and would benefit from an oven, other than that everything was there that we needed.
Stayed 2 nights in Apr 2024
Verified

6/10 Okay

William

Liked: Communication
Disliked: Cleanliness, room comfort

Not a hotel stay

Expensive for what the hotel is. Reception area is nice but rooms are pokey. Had to make own beds, take bins out ourselves!
Stayed 1 night in Mar 2025
Verified

4/10 Poor

BenJo

Disliked: Amenities, property conditions & facilities, communication
Huge deposit charged at check-in against cleaning of the rooms at check out. Guests were required to conduct thorough room clean including hoovering. The bedcovers, sheets and pillow cases and towels were all charged for separately which was not mentioned at the booking. Misleading advertising, very disappointing upon arrival.
Stayed 4 nights in Dec 2025
Verified

6/10 Okay

Luca Giovanni

Liked: Communication
Disliked: Cleanliness, amenities
All you need, pretty basic. Not the best quality/price but still fair.
Stayed 1 night in Mar 2025
Verified

10/10 Excellent

Steven

Liked: Cleanliness, room comfort, communication

Jones family

The hotel staff were very helpful. We arrived after a 9 hours drive hungry and the lady on reception called a number of restaurants to find one that could fit in 6 people at short notice and was near. Above and beyond.
Stayed 1 night in Jan 2023
Verified

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort, communication

Nice stay

Travel from Geneva, 1 hour by shared transport, property is close to centre of village, where you can find supermarket, boulangerie, few restaurants (booking is advisable). The ski bus stop is opposite the property. The ski lift is not too far but it is just easier to take the bus.
Stayed 4 nights in Mar 2023
Verified

2/10 Terrible

Bryan

Disliked: Cleanliness, amenities, property conditions & facilities, communication
I would never stay here again. We paid for lines towels and cleaning and they didn’t provide. They were not helpful.
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

Ksenia

Half term, so this was very much a last minute booking. Availability was the main positive. Morillon is tiny and quiet. The pizza takeaway place La Puzza is lovely. Regarding Vacanceole Residence, very basic and not in a cute country style, but just basic. Was really surprised to be marched upstairs at checkout (before they would refund the deposit), to strip bedding, and had a towel thrown on the kitchen table and told by housekeeper to “dry the clean dishes and put them where you found them”. Breakfast abysmal. Nope. Sorry it’s not an experience to remember with fondness.
Stayed 5 nights in Feb 2024
Verified

4/10 Poor

Antti

Disliked: Cleanliness, room comfort, communication

My worst price/quality experience for a long time

After long day we expected that beds are ready for three of us. Like normally they are. Well, prepare to do your own bed. Also remember to do cleaners work, one rubbish bag is there. You just need to add in to the bin. If you want to bath, bring your own plug for the bathtub. Dont use too much toilet paper either, there is half roll of it and no spare. I would not choose to have breakfast in here. You cant even have eggs even if you ask for those before coming. If you want to have warm smile from the desk when you check out, i suggest to go somewhere else.
Stayed 1 night in Jun 2024
Verified

8/10 Good

Ludovic

Liked: Cleanliness, check-in, communication, listing accuracy
N'avons passé qu'une nuit. Très bien
Stayed 1 night in Mar 2026
Verified

8/10 Good

Muriel

Liked: Cleanliness, amenities, communication
Propre, bien équipé
Stayed 2 nights in Feb 2026
Verified

6/10 Okay

René

Liked: Cleanliness, amenities
Disliked: Communication
Værelset var rent. Pool området rigtig fint. Hele hotellet er lidt slidt, både gange og værelser, men prisen er også attraktiv. Beliggenheden er super fin, få minutters kørsel fra stor parkeringsplads op til skiområde
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

delphine

Liked: Cleanliness, amenities, communication
Parfait
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

GUY

Liked: Cleanliness, amenities, communication
trés beau etablissement . personnel trés sympathique chambre trés propre
Stayed 8 nights in Jan 2026
Verified

8/10 Good

Stéphane

Liked: Cleanliness, communication
simple et efficace
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Laurence

Liked: Cleanliness, amenities, property conditions & facilities, communication
Tout était parfait, merci beaucoup pour ce séjour en montagne !!!
Stayed 6 nights in Dec 2025
Verified

4/10 Poor

Bayle

Mon assistante s'était trompée dans la date de réservation, ils n'ont jamais voulu déplacer ma réservation.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Valérie

Liked: Cleanliness, room comfort, communication
Chambre propre, lit big et confortable, petit déjeuner au top, personnel super agréable à l'écoute, vu sur les montagnes 😍😍 et le petit plus qui est très rare malheureusement et qui pourtant est très pratique, le petit chariot pour les bagages, génial !!!! Je recommande!!!!
Stayed 4 nights in Oct 2025
Verified

10/10 Excellent

Josiane

Liked: Cleanliness, room comfort, communication

Excellent séjour

Super séjour dans cette résidence apportant tout le confort nécessaire dont une piscine chauffée . Personnel très sympathique à souligner . Parfait .
Stayed 2 nights in Sep 2025
Verified

8/10 Good

Ana

Liked: Cleanliness, room comfort, communication

Très bon séjour

Nous avons passé un très bon séjour, l’hôtel est bien placé, simple d’accès, la chambre est propre et les lits très confortables, tout est présent sur place pour être autonome niveau nourriture (plaque, équipements, grille pain, bouilloire etc). Toutes les chambres n’ont pas la même vue donc faire attention à cela lors de la réservation. De plus le personnel est très agréable.
Stayed 2 nights in May 2025
Verified

8/10 Good

Corinne

Liked: Cleanliness, room comfort, communication

Nous reviendrons

Séjour tres agréable, de nombreuses balades et un plus à proximité le lac bleu qui est très joli.
Stayed 7 nights in Sep 2024
Verified

10/10 Excellent

Séverine

Liked: Cleanliness, room comfort, communication

Semaine à Morillon

Séjour d'une semaine, résidence très calme à l'intérieur mais à l'extérieur passage de voitures bruyant surtout le week-end, appartement propre et confortable non climatisé, seul bémol petit coin cuisine avec minuscule évier, personnel accueillant, sympathique et souriant.
Stayed 7 nights in Jul 2024