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SureStay by Best Western Mount Pleasant Racine

2.5 star property

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Photo gallery for SureStay by Best Western Mount Pleasant Racine

Exterior
Restaurant
Business centre
Lobby
Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, desk, blackout curtains, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
6421 Washington Ave, Mount Pleasant, WI, 53406-3919
  • Place, Smolenski Park
    ‪3 min drive‬
  • Place, Regency Mall
    ‪3 min drive‬
  • Place, Ascension All Saints Hospital - Spring Street Campus
    ‪6 min drive‬
  • Airport, Milwaukee, WI (MKE-General Mitchell Intl.)
    ‪27 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed) | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Accessible, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking (with Sofabed)

Suite, 1 King Bed, Non Smoking (with Sofabed) | Premium bedding, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking

Standard Room, 1 King Bed, Accessible, Non Smoking | Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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Standard Room, 2 Queen Beds, Non Smoking | Premium bedding, memory-foam beds, desk, blackout curtains
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  • Hot tub
  • Breakfast included
  • Pet-friendly
  • Parking included
4.2 out of 5, Very good, 1,006 reviews
The price is €64
includes taxes & fees
4 Jan - 5 Jan 2026
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About this property

SureStay by Best Western Mount Pleasant Racine

Hotel in Mount Pleasant with free breakfast and 24-hour fitness centre
This smoke-free hotel features a restaurant, a 24-hour fitness centre and a 24-hour business centre. Weekday breakfast is free. Other amenities include WiFi in public areas, self parking and coffee/tea in a common area. Housekeeping is available on request.
SureStay by Best Western Mount Pleasant Racine offers 62 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. Smart televisions come with premium cable channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Mount Pleasant hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay by Best Western Mount Pleasant Racine. During your stay, you'll be close to Stewart-McBride Park. You'll find features such as free breakfast, plus a restaurant and a 24-hour gym.
  • Free self-service breakfast served daily
  • Free WiFi
  • Enjoy a bite to eat at the restaurant
  • WiFi in some public areas for a fee
  • Self-parking available for a fee
  • Amenities include a front desk safe, a 24-hour business centre and a lift
  • On-site recreation includes a 24-hour gym
  • Just a 4-minute drive from Smolenski Park and a few minutes from Regency Mall
There's a restaurant on site. Free breakfast is available daily. Public spaces have WiFi for a fee. There's an onsite 24-hour business centre. A 24-hour fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly SureStay by Best Western Mount Pleasant Racine. For a fee, parking is available.

This Mount Pleasant hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.
SureStay by Best Western Mount Pleasant Racine has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: WiFi (surcharge)

Parking and transport

  • Parking on site (surcharge)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free self-serve breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A restaurant
  • Coffee and tea in common areas

Things to do

  • 24-hour gym

Family friendly

  • In-room cot
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping on request

Business services

  • 24-hour business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height counter and sink
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Portable bathtub seat
  • Raised toilet seat
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible bathroom vanity
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • At least 80% lighting from LEDs
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Smoke-free property
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Netflix
  • Smart TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests will receive an email 72 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

SureStay by Best Western Mount Pleasant Racine Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 242 out of 614 reviews
Rating 8 - Good. 194 out of 614 reviews
Rating 6 - Okay. 87 out of 614 reviews
Rating 4 - Poor. 43 out of 614 reviews
Rating 2 - Terrible. 48 out of 614 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

7.0/10

Amenities

7.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a good stay and the staff were very friendly
Stayed 3 nights in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Mike

Clean rooms
Stayed 2 nights in Jun 2025

4/10 Poor

Melissa

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Thomas, Galena

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 2 nights in Aug 2025

2/10 Terrible

Anastasia

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
I need my refunded money. Bugs all in the toilet.
Stayed 2 nights in Aug 2025

6/10 Okay

Mayra

Travelled with family and small children, Business traveller
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location, friendly staff, good food variety for breakfast. Room window frame had mold, carpet was not clean and bathroom tub needs to be renovated.
Stayed 3 nights in Jul 2025

10/10 Excellent

Jose

Stayed 1 night in Aug 2025

6/10 Okay

Jaden

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

selim

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 2 nights in Aug 2025

10/10 Excellent

Michael

Stayed 1 night in Aug 2025

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk was very friendly, overall the stay was excellent thank you for the professionalism
Stayed 5 nights in Aug 2025

2/10 Terrible

Leah

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked two rooms for seniors and immunocompromised guests with asthma, hoping for a safe and restful stay. What we got instead was a clear sign that the hotel had already mentally closed its doors. -Both rooms smelled musty, and visible mold appeared in the shower—an unacceptable risk for anyone, especially vulnerable guests. No one should be sleeping in that room closest to the pool - The TVs in the other room didn’t work. Staff kept assuring us the on-call handyman would fix it, but no one ever showed up during our entire two-day stay. -We were told the hotel was fully booked and couldn’t be moved to a room with a working TV. Yet that same night, their website showed available rooms. - The pool was already closed, and we literally watched them take down the front business sign. It was clear no one cared what happened in this final week—they were checked out before we did.
Stayed 2 nights in Aug 2025

4/10 Poor

THEODORE

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

My last stay at this hotel

The front desk double charged me for the room and after admitting the mistake have yet to refund my money. The room smelled of animal urine and one of the beds sheets were not clean. The sink would not properly drain and the shower pressure was mild. I e stayed here many times in the past and have witnessed this building fall apart over the years. The manager was nice however incompetent.
Stayed 1 night in Aug 2025

10/10 Excellent

Nobuo, Otsu

Stayed 1 night in Aug 2025

6/10 Okay

George

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Marissa

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly and helpful and parking on-site was easy. The pool was not open and the shower in the room was terrible. The water pressure was painful and the drain was so clogged that the tub filled up within 30 seconds of having the water on. It made it extremely unpleasant to shower at all. Bed was okay, the pillows were uncomfortable, but the AC worked well. Overall, a decent experience for the price paid.
Stayed 3 nights in Aug 2025

10/10 Excellent

Alyssa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Only thing my husband didn’t like was that some areas smelled of smoke and the pool wasn’t in use.
Stayed 2 nights in Aug 2025

8/10 Good

Frances

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2025

2/10 Terrible

Tina

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was clean. The room above us was very loud with children running for hours. It was 100 degrees out and we wanted to swim. At checkin, we seen the sign the pool was out of service. I was NOT happy. We arrived 20 min early and was told we could not check in and must come back. It was not a great experience and would not pay what we did for a room that was loud and no pool for my 2 year old grandson.
Stayed 1 night in Aug 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities

Ok for a quick stay

First room we had smelled like smoke, but the person at the front desk switched us to a new room right away. The pool is unavailable and the breakfast was sub par compared to other Fairfield’s I have stayed at.
Stayed 2 nights in Aug 2025

8/10 Good

Brian

Liked: Staff & service
Good value!!! Pool not working seems like a common problem here (it was “out of order”). Not the cleanest or quietest place, but I feel it was fine and we got what we paid for. Thank you :)
Stayed 1 night in Aug 2025

6/10 Okay

Melissa

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Access was good, staff were very pleasant, Facilities were old and worn and the refrigerators were terrible..
Stayed 4 nights in Aug 2025

6/10 Okay

Sarah

Travelled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Pool was closed and there was mold all around the tub
Mold
Stayed 2 nights in Aug 2025