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Hotel Palma

4.0 star property

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Photo gallery for Hotel Palma

Terrace/patio
Superior Room | Premium bedding, minibar, in-room safe, individually decorated
Front of property – evening/night
Property grounds
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
Via Piave 15, Pompei, NA, 80045
  • Place, Shrine of the Virgin of the Rosary of Pompei
    ‪2 min walk‬
  • Place, Pompei Amphitheatre
    ‪10 min walk‬
  • Place, Pompeii Archaeological Park
    ‪4 min drive‬
  • Airport, Naples (NAP-Naples Intl.)
    ‪43 min drive‬

Room options

View all photos for Economy Double Room

Economy Double Room | Premium bedding, minibar, in-room safe, individually decorated

Economy Double Room

9.0 out of 10
Wonderful
(2 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double or Twin Room, 1 Double Bed

Premium bedding, minibar, in-room safe, individually decorated

Standard Double or Twin Room, 1 Double Bed

10.0 out of 10
Exceptional
(2 reviews)
  • 19 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | Premium bedding, minibar, in-room safe, individually decorated

Triple Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room

Quadruple Room | Premium bedding, minibar, in-room safe, individually decorated

Quadruple Room

10.0 out of 10
Exceptional
(1 review)
  • 20 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

View all photos for Superior Room

Superior Room | Premium bedding, minibar, in-room safe, individually decorated

Superior Room

8.4 out of 10
Very good
(6 reviews)
  • 19 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Room

Deluxe Room | Premium bedding, minibar, in-room safe, individually decorated

Deluxe Room

  • 19 sq m
  • Sleeps 3
  • 1 Double Bed
  • Free Wi-Fi

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About this property

Hotel Palma

Along with a bar/lounge, this hotel has a snack bar/deli and a rooftop terrace. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a coffee shop/cafe, coffee/tea in a common area and concierge services.
Hotel Palma offers 29 accommodations with minibars and a safe. Each accommodation is individually decorated. Beds feature premium bedding. 25-inch flat-screen televisions come with satellite channels and pay-per-view films. Bathrooms include baths or showers, bidets, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include coffee/tea makers and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Our customers tell us that they can't get enough of the helpful staff at Hotel Palma. During your stay, you're just a quick walk from Shrine of the Virgin of the Rosary of Pompei. You'll find features such as free breakfast, free WiFi in public areas and free self-parking. This property offers pet-friendly amenities, such as food and water bowls.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Services include a concierge, tour or ticket assistance and a porter
  • Just a 3-minute drive from Pompeii Archaeological Park and a few minutes from Pompeii Forum
  • Airport shuttle service available for a fee
  • Dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Along with a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A rooftop terrace, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Palma. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Pompei hotel.

Guests are served a free buffet breakfast daily from 7 AM to 10:30 AM.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7 AM to 10:30 AM
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Shopping centre
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Computer station

Outdoors

  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Bathroom emergency pull cord
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 4 floors
  • Banquet hall
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Blackout drapes
  • Cot (surcharge)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 25-inch flat-screen TV with satellite channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Room service
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Heating
  • Individual decor
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free
  • Only dogs are allowed
  • Maximum 2 pets
  • Food and water bowls are available
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 1 year old years old and younger stay free when using existing bedding. Children may not be eligible for complimentary breakfast.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for EUR 15.0 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 4.00 per person, per night, up to 7 nights. This tax does not apply to children under 16 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: EUR 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Up to 2 children aged 1 year old and younger stay free in the same room as the parent or guardian when using existing bedding. Children might not be eligible for free breakfast.
  • Registered guests are the only ones allowed to be in guestrooms.
  • To make arrangements for your pet, contact the property directly using the information on your booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Hotel Palma Pompei
Palma Pompei
Palma Hotel Pompeii
Hotel Palma Hotel
Hotel Palma Pompei
Hotel Palma Hotel Pompei

Hotel Palma Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 180 out of 397 reviews
Rating 8 - Good. 162 out of 397 reviews
Rating 6 - Okay. 39 out of 397 reviews
Rating 4 - Poor. 11 out of 397 reviews
Rating 2 - Terrible. 5 out of 397 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Peter

Liked: Cleanliness, amenities, property conditions & facilities
Great service and location
Stayed 3 nights in Jan 2026
Verified

8/10 Good

Honor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was nice, the staff were exemplary - I would definitely recommend using as base for going to the archaeological parks! Perhaps not the best place to stay if you love a hotel breakfast though…
Stayed 3 nights in Aug 2025
Verified

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed the rooftop view of the mountain. It was a great place to enjoy a glass of prosecco and enjoy the sunset.
Stayed 2 nights in Aug 2025
Verified

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very warm welcome, excellent hotel, wonderful breakfast and friendly staff. We were with children and it is lovely short walk to Pompeii ruins
Stayed 3 nights in Apr 2025
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very welcoming and helpful with any questions and parking. Great location to walk around the town. Very clean and comfortable beds
Stayed 2 nights in Apr 2025
Verified

10/10 Excellent

Lalitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff and nice clean rooms. Breakfast was very good too.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

roger

Liked: Cleanliness, staff & service, property conditions & facilities
Good value for your money
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Phyllis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, kind and attentive staff, street noise was very loud but that can't be helped. Accommodations were clean and comfortable
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our experience was amazing, the staff was very affirmative and great to deal with! We highly recommend this location!
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

Juxhin

Liked: Staff & service, property conditions & facilities
Very good place good service
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff were very helpful with suggestions for our stay in Pompeii. The room was a good size for our family and the hotel is in a very convenient location, close to the ruins and the train station.
Verified

10/10 Excellent

Joseph Robert

Liked: Cleanliness, staff & service, property conditions & facilities
A small hotel with fantastic staff. Pompei ruins 5 minute walk. Plenty to do around the area with good travel links. If we go back, we'll stay here again.
Stayed 3 nights in Feb 2025
Verified

10/10 Excellent

Sudipta

Liked: Cleanliness, staff & service, property conditions & facilities
Great location for walking to the entrance to Pompeii. Simple, clean room.
Stayed 1 night in Apr 2025
Verified

8/10 Good

Ray

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pompei

Great stay! Staff was amazing.
Stayed 2 nights in Jul 2022
Verified

8/10 Good

Lianquan

Liked: Cleanliness, staff & service, property conditions & facilities
Right in the city center. Very busy streets but excellent sound proof windows to make the room quite. Very convenient for eating out, shopping. Minutes from Pompeii park. Very friendly staff helped us parking and check-in in.
Stayed 1 night in May 2025
Verified

10/10 Excellent

Jared

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location is Great!

Excellent location, right next to a train station. Walking distance to the sites local restaurants. Very clean and decent shower.
Stayed 1 night in Mar 2023
Verified

8/10 Good

Heidi

Liked: Cleanliness, staff & service, room comfort

Family break

Hotel location was perfect, staff were very friendly and helpful. Decor and bathroom need a little update but overall perfect hotel for a city break
Stayed 3 nights in Apr 2023
Verified

8/10 Good

Schandel

Good value for money. Good location. The shower needs some attention though but just a new showerhead and it would be great. The breakfast here is excellent. Highly recommended.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Mary-Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to the sites and restaurants.

The Hotel Palms is absolutely perfect for exploring the sites of Pompeii! It’s about a 12 minute walk away to the main entrance and a great hotel for staying with kids. The rooms were really comfortable and the breakfast was absolutely fantastic however the best part was the staff. They were super friendly and always wanted to be helpful. We would definitely stay here again!
Stayed 1 night in Oct 2024
Verified

10/10 Excellent

Stephen C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pompeii

Nice location behind Sanctuario. Busy street but noise dampened for sleeping with metal shutters. Nice breakfast. Staff helpful. Hotel about 20” walk from archaeology site
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very good , well appointed and friendly hotel. Staff were helpful and excellent. Good English spoken as well. Conveniently located.
Stayed 4 nights in Oct 2023
Verified

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and attentive service. Beautifully decorated. They accomodated an early check-in.
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

susan

Liked: Cleanliness, staff & service
Good breakfast, next door to a beautiful church. Pompeii ruins are a few blocks from this hotel well worth the stay. Ask at front desk for a guide for the ruins very reasonable price.
Verified

10/10 Excellent

Shirley

Liked: Staff & service, property conditions & facilities, room comfort
Within walking distance to the ruins, train, and shopping. Staff are all very helpful and nice. Cold ac and plentiful breakfast. It is an older bldg with old world charm. Would stay here again.
Stayed 1 night in Jul 2022
Verified

10/10 Excellent

Kornel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly and helpful staff. Even helped us to get tickets online to get to mount Vesuvio. Parking right in front. Breakfast included. Usual selection of cold cuts, bred, coffee, tea, cereol, breakfast cakes, yogurt, juices etc. Room was nice and clean. Bed comfortable. Location is perfect. Just a few mintues walk to the ruins entrance and plenty of great restaurants. I definitely recommend it.
Stayed 2 nights in Aug 2025

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