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ITC Grand Central, a Luxury Collection Hotel, Mumbai

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Photo gallery for ITC Grand Central, a Luxury Collection Hotel, Mumbai

Lounge
4 restaurants; breakfast, lunch and dinner served
View from property
View from property
Interior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View in a map
287, Dr. Babasaheb Ambedkar Road, Parel, Mumbai, Maharashtra, 400012
  • Place, Tata Memorial Hospital
    ‪10 min walk‬
  • Place, High Street Phoenix Mall
    ‪6 min drive‬
  • Place, Palladium Mall
    ‪7 min drive‬
  • Airport, Mumbai (BOM-Chhatrapati Shivaji Intl.)
    ‪41 min drive‬

Room options

View all photos for Exclusive Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Exclusive Room, 1 Queen Bed, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Luxury Suite, 1 King Bed, Tower

Luxury Suite, 1 King Bed, Tower | Premium bedding, minibar, in-room safe, desk

Luxury Suite, 1 King Bed, Tower

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Tower

40-inch LCD TV with satellite channels, TV

Suite, 1 King Bed, Tower

  • City view
  • 113 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room, 1 Queen Bed, City View

Premium bedding, minibar, in-room safe, desk

Executive Room, 1 Queen Bed, City View

7.8 out of 10
Good
(6 reviews)
  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Club Room, 1 Queen Bed

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Queen Bed

  • City view
  • 50 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Exclusive Room, 1 Single Bed, City View

Premium bedding, minibar, in-room safe, desk

Exclusive Room, 1 Single Bed, City View

  • City view
  • 29 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Club Room, 1 Queen Bed, Tower

Premium bedding, minibar, in-room safe, desk

Club Room, 1 Queen Bed, Tower

10.0 out of 10
Exceptional
(1 review)
  • City view
  • 31 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for House, 1 Queen Bed (View)

Premium bedding, minibar, in-room safe, desk

House, 1 Queen Bed (View)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

ITC Grand Central, a Luxury Collection Hotel, Mumbai

This hotel features 4 restaurants, a full-service spa and an indoor pool. Free WiFi in public areas and free valet parking are also provided. Additionally, a 24-hour fitness centre, a bar/lounge and a sauna are on-site. Housekeeping is available on request.
ITC Grand Central, a Luxury Collection Hotel, Mumbai offers 242 air-conditioned accommodations with minibars and a safe. Beds feature premium bedding. 40-inch LCD televisions come with premium satellite channels. Bathrooms include bathrobes, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and change of bedsheets can be requested. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna and a 24-hour fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaya Kalp. Services include facials, body wraps, body scrubs and body treatments. A variety of treatment therapies are provided, including reflexology. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at ITC Grand Central, a Luxury Collection Hotel, Mumbai. During your stay, you're just a quick walk from KEM Hospital. Free WiFi in public areas, free valet parking and 4 restaurants are available.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include 4 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Treat yourself to facials, manicures and pedicures or massages at Kaya Kalp
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • 11 minutes by foot from Tata Memorial Hospital and a 4-minute drive from Mohammed Ali Road
ITC Grand Central, a Luxury Collection Hotel, Mumbai offers its guests a full-service spa, an indoor pool, and a sauna. There are 4 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces.

Business amenities include a 24-hour business centre, 3 meeting rooms, and limo/town car service. Event space at this hotel measures 5382 square feet (500 square metres) and includes conference space. A 24-hour fitness centre, spa services, and a library are also featured at the luxury ITC Grand Central, a Luxury Collection Hotel, Mumbai. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 5-star Mumbai hotel.

For a fee, guests can enjoy a buffet breakfast daily from 7:00 AM to 10:30 AM.
Kebabs and Kurries – This fine-dining restaurant serves lunch and dinner.
Point Of View – On-site bar. Happy hour is offered. Reservations are required. Open daily.
Hornby’s Pavilion – This coffee shop serves breakfast, lunch and dinner. Open 24 hours. Open daily.
Dakshin – This fine-dining restaurant serves lunch and dinner. Open daily.
Dublin – This bar only serves light fare. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Free covered self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: INR 1,652 per person
  • 4 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Dakshin
  • Dublin
  • Hornby’s Pavilion
  • Kebabs and Kurries
  • Point Of View

Things to do

  • 24-hour gym
  • Full-service spa
  • Indoor pool
  • Library
  • Sauna
  • Steam room

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 5,382 square feet of conference space

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Body scrubs
  • Body wraps
  • Facials
  • Manicures/pedicures
  • Massage
  • Reflexology
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift (64 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 22 floors
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Designated smoking areas
  • No plastic coffee stirrers
  • Rooftop garden
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Free cot
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar

More

  • Air conditioning
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
To register at this property, guests who are Indian citizens must provide a valid photo identity card issued by the Government of India; travelers who are not citizens of India must present a valid passport and visa.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at ITC Grand Central, a Luxury Collection Hotel, Mumbai

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for INR 2000.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately INR 1652 per person
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: INR 2000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pool access available from 7:30 AM to 9:00 PM
  • Reservations are needed for massage services and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

ITC Grand Central Mumbai
ITC Hotel Mumbai Grand Central
ITC Mumbai Grand Central
Itc Grand Central Hotel Mumbai (Bombay)
ITC Grand Central Mumbai Hotel
ITC Grand Central Hotel
ITC Grand Central
ITC Grand Central Luxury Collection Hotel Mumbai
ITC Grand Central Luxury Collection Hotel
ITC Grand Central Luxury Collection Mumbai
ITC Grand Central Luxury Collection
ITC Grand Central, a Luxury Collection Hotel, Mumbai Hotel
ITC Grand Central, a Luxury Collection Hotel, Mumbai Mumbai

ITC Grand Central, a Luxury Collection Hotel, Mumbai Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 475 out of 713 reviews
Rating 8 - Good. 156 out of 713 reviews
Rating 6 - Okay. 43 out of 713 reviews
Rating 4 - Poor. 26 out of 713 reviews
Rating 2 - Terrible. 13 out of 713 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jessica

Liked: Cleanliness, amenities, property conditions & facilities
Staff, facilities, rooms, breakfast, location - all exceptional!
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Dhirendra Dahyalal

Liked: Cleanliness, amenities, property conditions & facilities
Great central hotel
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Christopher

Liked: Cleanliness
Beautiful hotel, great service, wonderful
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Cassandra

Liked: Cleanliness, property conditions & facilities
Room was spotless. Staff are incredibly kind and courteous. Thoroughly enjoyed my stay!
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Dhananjay

Liked: Cleanliness, amenities, property conditions & facilities
Very courteous and professional staff. Helping throughout our stay.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Pushkala

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Peaceful stay
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Michaela

Liked: Cleanliness, amenities, property conditions & facilities
Luxury stay with pleasant attentive staff
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

JAYESH SHARATCHANDRA

Liked: Cleanliness, staff & service, amenities
Everything is so super always as we visit every year
Stayed 5 nights in Dec 2025
Verified

10/10 Excellent

Khozema

Liked: Cleanliness, staff & service, amenities
Clean room, and staff
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Mohit

Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms & great stay
Stayed 2 nights in Mar 2025
Verified

10/10 Excellent

Roshni

Liked: Cleanliness, amenities, property conditions & facilities
The room was stopless, the staff were very nice and accommodating. I was in Mumbai to celebrate my birthday and they did everything to make it special even a ballon display. My stay was very comfortable and would stay again.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

SANIL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect spot for a family stay
Stayed 3 nights in Dec 2023
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel… great gym and pool. Convenient location.
Stayed 3 nights in Jul 2025
Verified

10/10 Excellent

ernest

Liked: Cleanliness, amenities, property conditions & facilities
Yes, cannot say enough about service. Helpfulness from all staff from ch vlonnyo waiter to house staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Payal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I had a comfortable and excellent stay at the ITC. The staff is courteous, friendly and always willing to help. They paid attention to the smaller details and ensured that I had comfortable stay.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! Beautiful hotel in the center of the city and the staff was the kindest I have experienced. Nimisha At the front desk in particular was very helpful. I can’t wait to stay again when I come back.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Anamitro

Liked: Cleanliness, staff & service, property conditions & facilities
Clean room with welcome snacks. Nice breakfast options. Good staff.
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Ankush

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Great centrally located property, great staff and good food.
Stayed 1 night in Sep 2018
Verified

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities
We had a great experience and will return.
Stayed 4 nights in Apr 2025
Verified

8/10 Good

CHIU YONG

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent stay and service staff are well appreciated
Stayed 3 nights in Aug 2024
Verified

10/10 Excellent

Arun

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service. Very friendly staff and GREAT food. Breakfast and high tea were the high points. Very clean rooms and bathrooms.
Stayed 13 nights in Sep 2025
Verified

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Conveniently close to trains, beautiful hotel, everywhere you look was well thought out.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Renu

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff in this hotel are excellent especially staff at breakfast service and staff at the salon.
Stayed 7 nights in Dec 2024
Verified

10/10 Excellent

neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super stay excellent service
Stayed 5 nights in Dec 2024