4/10 Huono
Amanda L.
26.4.2026
Hyvää: Siisteys
This property was nice with adequate space for my family of 4 (2 adults/2 children); clean and nicely decorated. HOWEVER- the communication with the Mountain Division of Elite Vacation Rentals was TERRIBLE!!! Let me elaborate, we arrived on our first night only to be locked out because the keypad had dead batteries and the spare key was not in the lock box. Someone an hour away did bring a key, but because the screen door was locked we were still not able to access the property. Instead of calling a locksmith, the manager told us “we have reached an impasse and would reconvene in the morning”. Luckily, (without any help) we were able to find a hotel in Flagstaff (30 minutes away) despite being 2,000 miles from home at 11pm at night on Spring Break week. They did find a locksmith, but did not tell us the condo was ready until I messaged them to inquire. Every timeI called the main number, I would get transferred to the other group, leave a message and then not hear back. It took 3 other emails and intervention from Vrbo to get reimbursement for the nights we did not stay at the condo and the hotel. BOTTOM LINE: if you choose to stay here and anything goes wrong, know that you will be on your own without any support and the rental company has poor communication. I would do some research on hotels before you go.
Amanda L.
Yöpyi 6 yötä maaliskuussa 2026


















