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Hotel Kaiserhof

4.5 star property

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Photo gallery for Hotel Kaiserhof

Superior Double Room | Premium bedding, in-room safe, individually furnished, desk
Exterior
Lobby
Spa
Reception hall

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Air conditioning
  • Gym
  • 24/7 front desk

Explore the area

View in a map
Bahnhofstr. 14, Münster, NW, 48143
  • Place, GOP Variety Theater
    ‪2 min walk‬
  • Place, Munster Christmas Market
    ‪7 min walk‬
  • Place, Prinzipalmarkt
    ‪9 min walk‬
  • Airport, Münster (FMO-Münster - Osnabrueck Intl.)
    ‪22 min drive‬

Room options

View all photos for Superior Single Room, 1 Large Single Bed

Superior Single Room, 1 Large Single Bed | Premium bedding, in-room safe, individually furnished, desk

Superior Single Room, 1 Large Single Bed

8.0 out of 10
Very good
(3 reviews)
  • 16 sq m
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, individually furnished, desk

Superior Double Room

8.8 out of 10
Excellent
(9 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Double Room

Deluxe Double Room | Premium bedding, in-room safe, individually furnished, desk

Deluxe Double Room

8.8 out of 10
Excellent
(5 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Single Room, 1 Single Bed

Premium bedding, in-room safe, individually furnished, desk

Standard Single Room, 1 Single Bed

8.0 out of 10
Very good
(4 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Standard Double Room

Premium bedding, in-room safe, individually furnished, desk

Standard Double Room

9.0 out of 10
Wonderful
(11 reviews)
  • 17 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Premium bedding, in-room safe, individually furnished, desk

Suite, 1 Bedroom

10.0 out of 10
Exceptional
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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Exterior
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includes taxes & fees
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About this property

Hotel Kaiserhof

Luxury hotel connected to a shopping centre in Münster with 2 hot tubs
A full-service spa, a restaurant and a fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a sauna and valet parking.
Hotel Kaiserhof offers 100 accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels. Bathrooms include baths or showers, bathrobes, slippers and complimentary toiletries.

This Münster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and blackout curtains. Fridges and hypo-allergenic bedding can be requested. Housekeeping is provided on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna and a fitness centre.
Guests can indulge in a pampering treatment at the hotel's full-service spa, Kaiserhof SPA. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Hotel Kaiserhof. During your stay, you'll be connected to a shopping centre and just a quick walk from GOP Variety Theater. You'll find features such as free WiFi in public areas, plus a full-service spa and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Enjoy Regional cuisine while dining at Gabriels
  • Buffet breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Steps from GOP Variety Theater and 4 minutes on foot from Museum of Lacquer Art
  • Dogs welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
Hotel Kaiserhof offers its guests a full-service spa, 2 hot tubs, a sauna, and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a business centre and 8 meeting rooms. Event space at this hotel measures 4951 square feet (460 square metres) and includes conference space. Spa services, a library, and multilingual staff are also featured at the luxury Hotel Kaiserhof. Parking is available for a fee.

This 4.5-star Münster hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 8:00 AM to 11:00 AM.
Gabriels – This restaurant specialises in Regional cuisine and only serves dinner.
Bar & Lounge Barachiels – This bar specialises in international cuisine and only serves light fare. Open selected days.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (EUR 20 per night)
  • Valet parking on site (EUR 20 per night; includes in/out privileges)

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 8:00 AM to 11:00 AM on weekends; EUR 23 for adults and EUR 11 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Bar & Lounge Barachiels
  • Gabriels

Things to do

  • 2 hot tubs
  • Bicycle storage
  • Full-service spa
  • Gym
  • Library
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Laundry facilities
  • Refrigerator on request
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 4,951 square feet of conference space
  • 8 meeting rooms
  • Business centre
  • Computer station

Full-service spa

  • Spa open daily

Accessibility

  • Lift

More

  • 1 building
  • 5 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1895
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Fireplace in lobby
  • Local artist showcase
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator on request

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Eco-friendly toiletries
  • Individual furnishings
  • LED lighting
  • Phone
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • Pets: EUR 20.00 per pet, per night
  • Only dogs are allowed
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 3 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 30 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • An effective city/local tax rate of 4.50 per cent will be charged

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 23 for adults and from EUR 11 for children
  • Self-parking fee: EUR 20 per night
  • Valet parking fee: EUR 20 per night (in/out privileges)
  • Pet fee: EUR 20.00 per pet, per night
  • Service animals are exempt from fees
  • Cleaning/housekeeping/linen fee: EUR 15 per night
  • Rollaway bed fee: EUR 30 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 3 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Hotel Kaiserhof Münster
Hotel Kaiserhof Muenster
Kaiserhof Muenster
Kaiserhof Münster
Hotel Kaiserhof Hotel
Hotel Kaiserhof Münster
Hotel Kaiserhof Hotel Münster

Reviews

Hotel Kaiserhof Reviews

8.8

Excellent

9.2/10

Cleanliness

9.2/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness
Rating 10 - Excellent. 306 out of 621 reviews
Rating 8 - Good. 227 out of 621 reviews
Rating 6 - Okay. 66 out of 621 reviews
Rating 4 - Poor. 15 out of 621 reviews
Rating 2 - Terrible. 7 out of 621 reviews

Reviews

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our fave Münster hotel!

Great location between the centre and the waterfront, spacious room, very comfortable bed and friendly staff who remembered us from a previous visit.
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Little gem in the heart of Münster

A beautifully styled hotel with friendly and helpful staff. Quiet and relaxed restaurant and bar. Great breakfast with a large choice including plenty of gluten free options. Just make sure you check out the pillow menu for the best night's sleep!
Stayed 4 nights in Jul 2025

6/10 Okay

Valerie, New York

Stayed 3 nights in Jun 2025

4/10 Poor

Alfredo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Moving to Germany.

The place looks really good when you walk in. A great first impression. However, here are the issues: 1. The room air conditioner, as advertised, did not work at all. We aske for the AC to be fixed, and their answer basically was, "we fix when we can". 2. The toilet smelled horrible. No matter how many times they did clean the toilet, there is a horrible smell that came out of it. 3. The front desk staff was not very nice. Perhaps, because of the culture or language barrier, but still, they were not nice. 4. One day, I was sitting at the library, and one of the staff members came in and offered me coffee. I thought to myself, ok, they are being nicer. Nope, they brought coffee alright, bot charged me for it....For me there was no indication that there was a price, until she asked for the money. 5. I do have to say that the room service people were super nice.
Stayed 13 nights in Jun 2025

10/10 Excellent

Charles, Gainesville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
A very nice place to stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Ricardo

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel and safe area but the train station area has some people who are loitering. Not unusual for Germany
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2024

8/10 Good

Davide

Stayed 2 nights in May 2024

10/10 Excellent

Max, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My stay at the hotel was excellent. I made good use of the gym spa. It is near the central station which is convenient and has a car park at the back. The old town is about a 5-10 minute walk away and is very pretty. Overall, I would stay here again.
Stayed 1 night in Mar 2024

10/10 Excellent

Virginia

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic location. Shopping Centre, eat out food, HBF all within walking distance. Great breakfast, fantastic friendly and helpful staff, BEAUTIFUL CITY
Stayed 1 night in Nov 2023

10/10 Excellent

Amy

Stayed 1 night in Oct 2023

10/10 Excellent

Renee

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right across from the train station, walking distance to the cathedral and lake
Stayed 2 nights in Aug 2023

8/10 Good

Helio, MIAMI

Liked: Cleanliness, staff & service, property conditions & facilities
No coverage parking
Stayed 1 night in Jul 2023

10/10 Excellent

Allan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice
Stayed 1 night in Jun 2023

10/10 Excellent

MAUREEN

Stayed 1 night in May 2023

10/10 Excellent

Lorna

Travelled with family
Liked: Cleanliness
This is my second visit to Hotel Kaiserhof and I will return for sure. It’s a very comfortable hotel and the staff are excellent. Thoroughly recommended.

8/10 Good

Igor

Stayed 1 night in Sep 2022

6/10 Okay

Kunal Tuljaram

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Everything was clean and tidy.. but for the price it's horribly tiny claustrophobic space you get. Even the bathroom is such a crunch.. you can't raise your arms in the cubical. Horrible. And expensive.
Stayed 1 night in Sep 2022

10/10 Excellent

David, Taylorsville

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Hotel Kaiserhof is located directly in front of the main entrance to Münster's central train station (Westf-hbf). It is close to all the main attractions of the city; The historic main street, museums, great parks & gardens, historic churches, restaurants, university & bishop's palaces, etc. The spa is also great if you're looking to spend a relaxing afternoon/evening in. It looks like the building is undergoing a remodel -- at least of all of their premium rooms. Surprisingly, this was not too disruptive. The construction staff started late and ended early so as not to disturb guests. There is also a nice little library with local art and a fireplace in the event that you want to spend some time reading. The breakfast was included in our stay, though I understand this is not always the case. The atmosphere of the restaurant was very nice. The food presentation was excellent. The taste could stand some improvement (a few things were a bit too oily for my taste), but it is convenient and better than most hotel food. When we arrived for check-in (around 2:30 p.m.), our rooms were not ready. They were willing to find us another room, but we had planned to walk around anyway, so they just stored our bags and provided us with umbrellas. The only critique we had was with regard to the bathroom shower. It was clean, but there was some rust on the floor of the shower that made it look a bit dirty. All in all, though, it was a fantastic experience and we would stay there again.
Stayed 1 night in Apr 2022

10/10 Excellent

Rehan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2022

6/10 Okay

Karl Peter

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Feb 2020

8/10 Good

Kate

Stayed 1 night in Dec 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Aug 2019