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Hakuba Märchen House

3.0 star property

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Photo gallery for Hakuba Märchen House

Sauna
Family Room, 2 Bedrooms, Non Smoking, Private Bathroom | Free WiFi
Dining
Exterior
Dining

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
4383 Hokujo Oaza, Hakuba, Nagano, 399-9301
  • Place, Hakuba Happo-One Ski Area
    ‪1 min walk‬
  • Place, Hakuba Ski Jumping Stadium
    ‪1 min walk‬
  • Place, Happo-one Adam Gondola
    ‪8 min walk‬

Room options

View all photos for Traditional Room, Private Bathroom, Annex Building

Traditional Room, Private Bathroom, Annex Building | Free WiFi

Traditional Room, Private Bathroom, Annex Building

  • Sleeps 2
  • 2 Single Futons
  • Free Wi-Fi

View all photos for Twin Room, Annex Building

Free WiFi

Twin Room, Annex Building

  • 20 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Quadruple Room, 4 Bedrooms, Annex Building

Quadruple Room, 4 Bedrooms, Annex Building | Free WiFi

Quadruple Room, 4 Bedrooms, Annex Building

  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 4 Single Beds
  • Free Wi-Fi

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About this property

Hakuba Märchen House

With direct access to the slopes, Hakuba Märchen House makes guests feel at home with amenities such as a restaurant, ski storage and ski passes. Housekeeping is not available.
Hakuba Märchen House offers 34 air-conditioned accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms. This Hakuba hotel provides complimentary wireless Internet access.
Recreational amenities at the hotel include ski-in/ski-out access.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Guests can pamper themselves by indulging in the on-site spa services. The spa is equipped with a sauna.
During your stay at Hakuba Märchen House, you're just a quick walk from Hakuba Mini Train Park. Enjoy features like free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Full breakfast served daily for a fee
  • Amenities include laundry facilities, multilingual staff and a vending machine
  • On-site recreation includes tennis courts and ski-in/ski-out access
  • Steps from Hakuba Happo-One Ski Area and Hakuba Ski Jumping Stadium
There's a restaurant on site. Public spaces have free WiFi. Ski-in/ski-out access, spa services, and a vending machine are also featured at Hakuba Märchen House. Free self parking is available.

This 3-star Hakuba hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 7 AM to 8:00 AM.
Hakuba Märchen House has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily full breakfast available 7 AM to 8:00 AM for a fee: JPY 2,200 for adults and JPY 2,200 for children
  • A restaurant

Things to do

  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Tennis

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Shared microwave
  • Vending machine

Guest services

  • Multilingual staff
  • No housekeeping service

Spa

  • Sauna
  • Spa services

More

  • Smoking not allowed

Room amenities

Bathroom

  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Heating
  • Phone

Policies

Check-in

Check-in start time: 3 PM; check-in end time: 10 PM
Minimum check-in age - 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 10 PM
Front desk staffed during limited hours
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2200 for adults and from JPY 2200 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a private host (a party not acting within their trade, business or profession). EU consumer law, including the right of withdrawal, will not apply to your booking. The cancellation policy set by the private host will cover your booking.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7 AM - 10 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

HAKUBA MÄRCHEN HOUSE Hotel
MÄRCHEN HOUSE Hotel
MÄRCHEN HOUSE
HAKUBA MÄRCHEN HOUSE Hotel
HAKUBA MÄRCHEN HOUSE Hakuba
HAKUBA MÄRCHEN HOUSE Hotel Hakuba

Hakuba Märchen House Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 9 out of 13 reviews
Rating 8 - Good. 3 out of 13 reviews
Rating 6 - Okay. 0 out of 13 reviews
Rating 4 - Poor. 1 out of 13 reviews
Rating 2 - Terrible. 0 out of 13 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, amenities
Everything was amazing. Thank you so much for a great stay!
Stayed 5 nights in Feb 2026
Verified

10/10 Excellent

Jayden

Liked: Cleanliness, staff & service, amenities
Very nice room, great location, very lovely and accomodating staff! Recommend!
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Leon

Liked: Cleanliness, staff & service, property conditions & facilities
Easy access to skiing, good breakfast, othe quality food nearby.
Stayed 7 nights in Jan 2025
Verified

10/10 Excellent

Ethan

Liked: Cleanliness, staff & service, amenities
Good
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Great place, would recommend to everyone
Stayed 4 nights in Jan 2025
Verified

10/10 Excellent

Maria

Liked: Staff & service, amenities, property conditions & facilities
Great location, food and staff very close to kokusai lift!
Stayed 6 nights in Feb 2024
Verified

10/10 Excellent

John Jason

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property and staff were AMAZING! The location was perfect, in walking distance to Happo One. I loved the traditional style of the accommodations. I highly recommend this establishment to anyone who is looking to ski or snowboard during the day and a touch of traditional Japanese when it is time to rest and relax.
Stayed 4 nights in Feb 2025
Verified

8/10 Good

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Bathroom was extremely tight but everything else was enjoyable. The gear storage area was a great asset to us.
Stayed 3 nights in Dec 2024
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities
Good traditional style room with futon beds. Basic but serviceable onsen. Good access to ski fields. Free puddings each day!
Stayed 5 nights in Feb 2025
Verified

4/10 Poor

Renee

Disliked: Property conditions & facilities
When we arrived we tried calling and messaging the property with no luck. We were trying to get them to pick us up at the bus station. When we organized our own taxi and checked in we were advised there is no phone to contact them. Other properties had shuttles to pick them up. The hotel was clean but very basic. It was very expensive for what it was. The breakfast we chose not to pay for as it was $30,000 yen per person and we already paid over $4,000 AUD for 5 nights. There was one lady at reception that helped us get a reservation one night for dinner as we didn’t know you had to book way in advance to eat out at any of the restaurants. The hotel was located close to the ski field, but was up a hill and at least a 16min walk into town to any close restaurants nearby. Would choose somewhere else next time. Was overpriced and very basic accommodation.
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Pascal

Liked: Cleanliness, staff & service, property conditions & facilities
Grst
Stayed 4 nights in Jan 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
設備は古いが、綺麗にしており満足しました。
Stayed 1 night in Feb 2020
Verified

10/10 Excellent

Nathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Feb 2025