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Hotel Granjam Tsugaike

2.5 star property

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Photo gallery for Hotel Granjam Tsugaike

Terrace/patio
Standard Twin Room | Down duvets, in-room safe, blackout curtains, free WiFi
Food and drink
Spa
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
639-1 Chikuniotsu, Otari, Nagano, 399-9422
  • Place, Tsugaike Ski Resort
    ‪1 min walk‬
  • Place, Maeyama Hyakutai Kannon
    ‪10 min walk‬
  • Place, Hakuba Norikura Onsen Ski Resort
    ‪5 min drive‬

Room options

View all photos for Standard Twin Room

Standard Twin Room | Down duvets, in-room safe, blackout curtains, free WiFi

Standard Twin Room

10.0 out of 10
Exceptional
(3 reviews)
  • 14 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Japanese Style Room for 4 Guests

Japanese Style Room for 4 Guests | Down duvets, in-room safe, blackout curtains, free WiFi

Japanese Style Room for 4 Guests

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 14 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Japanese Western Style Room for 4 Guests

Japanese Western Style Room for 4 Guests | Down duvets, in-room safe, blackout curtains, free WiFi

Japanese Western Style Room for 4 Guests

8.0 out of 10
Very good
(1 review)
  • Mountain view
  • 33 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

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About this property

Hotel Granjam Tsugaike

A restaurant, a rooftop terrace and spa services are available at this ryokan. Free WiFi in public areas and free self parking are also provided. Additionally, laundry facilities, a front desk safe and a vending machine are on-site. Housekeeping is available once per stay.
Hotel Granjam Tsugaike offers 32 accommodations with a safe and complimentary slippers. Beds feature down duvets. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bidets, toilets with an electronic bidet and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Additionally, rooms include a hairdryer and blackout curtains. Housekeeping is provided once per stay.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services. Public bath/onsen services include an indoor mineral hot spring (onsen).
During your stay at Hotel Granjam Tsugaike, you'll be within walking distance of Hakuba Norikura Onsen Ski Resort. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Amenities include a front desk safe, locker space and laundry facilities
  • Steps from Tsugaike Ski Resort and a 3-minute drive from Hakuba Norikura Onsen Ski Resort
There's a restaurant on site. Public spaces have free WiFi. A rooftop terrace, spa services, and a vending machine are also featured at Hotel Granjam Tsugaike. Free self parking is available.

Smoking is allowed in designated areas at this Otari ryokan.

Hotel Granjam Tsugaike has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Ski passes

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Supervised activities for children

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (once per stay)

Outdoors

  • Rooftop terrace

Spa

  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Down comforter

Bathroom

  • Bidet
  • Children's slippers
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shampoo
  • Shower/bathtub combination
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Heating
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 9:30 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 9:30 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 2 years old or younger stays free per registered adult when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 100.00 per person, per night

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the hot springs and access to the public bath facility
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
The front desk at this property is open daily from 7:00 AM - 9:30 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 2 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Hotel Granjam Tsugaike Otari
Hotel Granjam Tsugaike Ryokan
Hotel Granjam Tsugaike Ryokan Otari

Hotel Granjam Tsugaike Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 19 out of 36 reviews
Rating 8 - Good. 12 out of 36 reviews
Rating 6 - Okay. 2 out of 36 reviews
Rating 4 - Poor. 2 out of 36 reviews
Rating 2 - Terrible. 1 out of 36 reviews

9.0/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Daniel

Liked: Cleanliness, amenities, property conditions & facilities
Room was warm, clean and breakfast is good
Stayed 5 nights in Feb 2026
Verified

8/10 Good

Chanathit

Liked: Amenities
Good hotel
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

Tawatchai

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Dylan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Onsen was great
Verified

8/10 Good

Haitham

Liked: Cleanliness, amenities, property conditions & facilities
Rooms are good. Great location for buses for the Tsuga resort. Good food around. Staff is great. I'm 6'5" so toilet was tight for me. But other than that I enjoyed my stay
Stayed 6 nights in Jan 2026
Verified

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful gem next to Tsugaike slopes

First time staying at Granjam. Absolutely delightful. Room is clean, spacious and hotel staff are all thoughtful. Be sure to check out their daily dinner set menu...best japanese meals we have ever had!
Stayed 5 nights in Mar 2025
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Great hospitality . Clean . Helpful staff Easy access to tsugaike
Stayed 7 nights in Dec 2019
Verified

10/10 Excellent

Libin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel room is very nice and clean. Also very convenient for skier as there is separate ski locker and dryer room entrance after you back from the ski resort. The dinner and breakfast is impressive and delicious! Last but not least, there is onsen in the hotel which refresh us for the next day’s snowboarding.
Stayed 4 nights in Feb 2024
Verified

10/10 Excellent

Sabrina

Liked: Cleanliness, amenities, property conditions & facilities
About a 5 minute walk from the main gondola at Tsugaike Kogen, and a 15 minute taxi ride from JR Hakuba station. Overall I would say the location is very good if you are looking for proximity to a ski resort without the late night hustle and bustle of Echoland/Happo One. Tsugaike Kogen is a very beginner friendly resort. Also closeby to the Hakuba Valley Shuttle (7 min walk). Restaurant selection in the area is decent! The public baths in this hotel are relatively quiet during off peak hours and a nice treat after a ski day - but with the size of the indoor and outdoor baths I can imagine it can feel crowded once 6+ people are there. The rooms are a very nice size and very clean. Bed is a bit firm but overall a comfortable stay. Daily breakfast is nice and offers a small variety of foods - mostly Japanese foods but some western items as well (cereal, french fries, yogurt, bread).
Stayed 4 nights in Feb 2026
Verified

8/10 Good

Gay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very impressed how clean the bathroom was. I forgot to inform the staff that I am a vegetarian but they did help to give me something to eat and I appreciated it.
Stayed 1 night in Mar 2024
Verified

10/10 Excellent

MARIKO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
何度も利用させて頂いております。 サービスもよく、施設もとても綺麗です。 413のお部屋のチェアがグラグラでした。 前回4階のレンシレンジが壊れていましたが 今回は新しくなっていて良かったです。
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Yasuyuki

Liked: Staff & service, property conditions & facilities
スタッフが親切で依頼事項にも迅速に対応してくれた。 部屋も広くリラックスできた。
Stayed 5 nights in Aug 2025
Verified

6/10 Okay

??

Disliked: Staff & service
朝食の種類が物足りなかった。
Stayed 1 night in Jul 2025
Verified

8/10 Good

SHUHEI

Liked: Cleanliness, staff & service, property conditions & facilities
サウナ風呂が有れば良かった
Stayed 1 night in Sep 2024
Verified

8/10 Good

Verified traveller

Liked: Room comfort

便利な宿

ゲレンデ近くて便利
Stayed 1 night in Jan 2024
Verified

10/10 Excellent

daisuke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
スキー場も近く乾燥室があったのも良かった
Stayed 1 night in Jan 2024
Verified

8/10 Good

Masaya

Liked: Cleanliness, staff & service, property conditions & facilities
朝ご飯が美味しく、スタッフさんのご対応も良く静かで良かったです。
Stayed 1 night in Oct 2023
Verified

6/10 Okay

なおみ

Liked: Cleanliness
お世話になりました。
Stayed 1 night in Aug 2023
Verified

4/10 Poor

??

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
スキー場近くなので乾燥室があったのが良かった。 お風呂が狭いので数人入ると体を洗えない。
Stayed 1 night in Jan 2022
Verified

10/10 Excellent

Koshi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
お正月早々ありがとうございました。
Stayed 2 nights in Jan 2022
Verified

8/10 Good

WAI SHUN W

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very close to the ski mountain, dinner/breakfast also good quality.
Stayed 2 nights in Jan 2020
Verified

8/10 Good

XIANG

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Feb 2026
Verified

8/10 Good

YUTAKA

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2025
Verified

10/10 Excellent

KOKI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025
Verified

10/10 Excellent

Elsa

Stayed 3 nights in Jan 2025