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Hotel Metropolitan Nagano

4.0 star property

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Photo gallery for Hotel Metropolitan Nagano

Bar (on property)
Lobby
Exterior
Cleanliness standards
In-room safe, desk, blackout curtains, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1346 Minami-ishido-cho, Nagano, Nagano-ken, 380-0824
  • Place, Kitano Cultural Center
    ‪12 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪3 min drive‬
  • Place, Zenko-ji Temple
    ‪3 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Superior Twin Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(30 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Trundle Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Metropolitan Nagano

This hotel features 3 restaurants, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and dry cleaning.
Hotel Metropolitan Nagano offers 235 accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Metropolitan Nagano. During your stay, you're just a quick walk from Saiko-ji Temple. Free WiFi in public areas, 3 restaurants and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 3-minute drive from Zenko-ji Temple and a few minutes from Nagano Prefectural Shinano Art Museum
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 8 meeting rooms available. Hotel Metropolitan Nagano also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Nagano hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Iris – This restaurant serves breakfast, lunch and dinner.
Shinano – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Fan Fahr – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – This café only serves light fare. Open daily.
APOLLO – This bar only serves light fare. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,500 for adults and JPY 1,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • APOLLO
  • Fan Fahr
  • Iris
  • Lobby Lounge
  • Shinano

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Local artist showcase
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 for adults and from JPY 1600 for children
  • Self-parking fee: JPY 1000.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Metropolitan Nagano
Metropolitan Nagano
Metropolitan Hotel Nagano
Nagano Metropolitan Hotel
Metropolitan Nagano Nagano
Hotel Metropolitan Nagano Hotel
Hotel Metropolitan Nagano Nagano
Hotel Metropolitan Nagano Hotel Nagano

Hotel Metropolitan Nagano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 648 out of 1001 reviews
Rating 8 - Good. 285 out of 1001 reviews
Rating 6 - Okay. 46 out of 1001 reviews
Rating 4 - Poor. 12 out of 1001 reviews
Rating 2 - Terrible. 10 out of 1001 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

MONICA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything about the hotel, the room, the amenities the staff was great.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great location
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Francis

Liked: Cleanliness, amenities, property conditions & facilities
Spacious rooms and great amenities
Stayed 2 nights in Feb 2026
Verified

8/10 Good

chin fen jean

Liked: Cleanliness, staff & service, amenities
Location is good,just beside rail station.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities
Clean room, great service and connected to the train station is a plus!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Rosie

Liked: Cleanliness, amenities, property conditions & facilities
Excellent staff, great location, amenities were perfect and the room was spotless. Pillow was a little uncomfortable but the bed made up for it!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Oliver

Liked: Cleanliness, amenities, property conditions & facilities
The room was excellent. The bed was so comfortable & duvet & pillows perfect.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

nova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love proximity to train station and other transportation hub. Breakfast buffet was great
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Eliza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Eiko

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and pleasant. Room was clean and comfy. Breakfast was very good and wide selection of food. I enjoyed staying there.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Pablo

Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Johanna

Liked: Cleanliness, amenities, property conditions & facilities
Great location and room. Very close to station and bus for snow monkey trip.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, amenities
Very comfortable room, efficient, friendly, and professional staff. Great location!👍👍
Stayed 3 nights in Dec 2025
Verified

8/10 Good

Derek

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
. Great location with a mall. attached to it.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Ruben

Liked: Cleanliness, property conditions & facilities
Clean room , very spacious excellent staff. Perfect location. Bathroom was a bit dated, you can tell this hotel was luxurious and elegant in its day. The bathroom makes me give it only 4 stars. I would definitely stay there again
Stayed 2 nights in Jan 2026
Verified

8/10 Good

KIYOTO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy acess from JR station
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Chengyu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in an executive room on the 10th floor. It was clean, spacious, and with a good view of the station and the mountains. Will stay again.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

eiko

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!
Stayed 2 nights in Jan 2026
Verified

8/10 Good

Gloria

Liked: Cleanliness, staff & service
The hotel is kind of outdated but clean. The location is very convenient since there’s a direct access from Nagano Station. Room was big.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apple juice
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Great Breakfast!!
Stayed 1 night in Sep 2025
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in a convenient location at the station
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. I like that their check out time is at noon, instead of earlier. Breakfast has good selection of Western and Japanese food.
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Tetsu

Liked: Cleanliness, amenities, property conditions & facilities
Location, proximity to train station
Stayed 3 nights in Nov 2025
Verified

10/10 Excellent

Quoc-Anh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location connected to the train station and mall. Excellent breakfast.
Stayed 3 nights in Oct 2025