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Hotel Metropolitan Nagano

4.0 star property

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Photo gallery for Hotel Metropolitan Nagano

Bar (on property)
Lobby
Cleanliness standards
Exterior
In-room safe, desk, blackout curtains, soundproofing

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Parking available
  • Business services

Explore the area

View in a map
1346 Minami-ishido-cho, Nagano, Nagano-ken, 380-0824
  • Place, Saiko-ji Temple
    ‪5 min walk‬
  • Place, Nagano Prefectural Shinano Art Museum
    ‪3 min drive‬
  • Place, Zenko-ji Temple
    ‪3 min drive‬

Room options

View all photos for Standard Single Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Large Single Bed

View all photos for Superior Room, 1 Queen Bed, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Room, 1 Queen Bed, Non Smoking

8.4 out of 10
Very good
(26 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Standard Twin Room, Non Smoking

9.4 out of 10
Exceptional
(27 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Multiple Beds, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Superior Twin Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(29 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Twin Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(7 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Deluxe Double Room, Non Smoking

In-room safe, desk, blackout curtains, soundproofing

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Metropolitan Nagano

This hotel features 3 restaurants, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, a microwave in a common area and dry cleaning.
Hotel Metropolitan Nagano offers 235 accommodations with a safe and complimentary slippers. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Metropolitan Nagano. During your stay, you're just a quick walk from Saiko-ji Temple. Free WiFi in public areas, 3 restaurants and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the proximity to shopping and the helpful staff
  • Just a 3-minute drive from Zenko-ji Temple and a few minutes from Nagano Prefectural Shinano Art Museum
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 8 meeting rooms available. Hotel Metropolitan Nagano also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Nagano hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Iris – This restaurant serves breakfast, lunch and dinner.
Shinano – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Fan Fahr – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – This café only serves light fare. Open daily.
APOLLO – This bar only serves light fare. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,000 per night; includes in/out privileges)
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,500 for adults and JPY 1,600 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • APOLLO
  • Fan Fahr
  • Iris
  • Lobby Lounge
  • Shinano

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Wheelchair accessibility

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Local artist showcase
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2500 for adults and from JPY 1600 for children
  • Self-parking fee: JPY 1000.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Metropolitan Nagano
Metropolitan Nagano
Metropolitan Hotel Nagano
Nagano Metropolitan Hotel
Metropolitan Nagano Nagano
Hotel Metropolitan Nagano Hotel
Hotel Metropolitan Nagano Nagano
Hotel Metropolitan Nagano Hotel Nagano

Hotel Metropolitan Nagano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 646 out of 1003 reviews
Rating 8 - Good. 291 out of 1003 reviews
Rating 6 - Okay. 44 out of 1003 reviews
Rating 4 - Poor. 12 out of 1003 reviews
Rating 2 - Terrible. 10 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

Reviews

10/10 Excellent

Minerva

Travelled with family
Liked: Cleanliness, staff & service, amenities
Clean room
Stayed 1 night in Jan 2026

10/10 Excellent

Jonathan

Stayed 2 nights in Jan 2026

4/10 Poor

Marc Sebastian

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

Jenni

Liked: Cleanliness, staff & service
Stayed 1 night in Jan 2026

10/10 Excellent

nova

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love proximity to train station and other transportation hub. Breakfast buffet was great
Stayed 2 nights in Jan 2026

8/10 Good

james

Stayed 4 nights in Jan 2026

8/10 Good

Ruben

Travelled with family
Liked: Cleanliness, property conditions & facilities
Clean room , very spacious excellent staff. Perfect location. Bathroom was a bit dated, you can tell this hotel was luxurious and elegant in its day. The bathroom makes me give it only 4 stars. I would definitely stay there again
Stayed 2 nights in Jan 2026

8/10 Good

Gloria

Travelled with family and small children
Liked: Cleanliness, staff & service
The hotel is kind of outdated but clean. The location is very convenient since there’s a direct access from Nagano Station. Room was big.
Stayed 2 nights in Jan 2026

10/10 Excellent

eiko

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient!
Stayed 2 nights in Jan 2026

10/10 Excellent

Gerardo

Liked: Cleanliness, staff & service, amenities
Clean room, great service and connected to the train station is a plus!
Stayed 2 nights in Jan 2026

10/10 Excellent

Weizhen

Stayed 1 night in Dec 2025

10/10 Excellent

ross

Stayed 1 night in Dec 2025

10/10 Excellent

giovanni, Davis

Stayed 3 nights in Dec 2025

10/10 Excellent

Chengyu

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights in an executive room on the 10th floor. It was clean, spacious, and with a good view of the station and the mountains. Will stay again.
Stayed 3 nights in Dec 2025

10/10 Excellent

Eiko

Liked: Cleanliness, amenities, property conditions & facilities
Staff was very helpful and pleasant. Room was clean and comfy. Breakfast was very good and wide selection of food. I enjoyed staying there.
Stayed 1 night in Dec 2025

10/10 Excellent

Cindy

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. I like that their check out time is at noon, instead of earlier. Breakfast has good selection of Western and Japanese food.
Stayed 2 nights in Dec 2025

10/10 Excellent

Eliza, Los Gatos

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice breakfast
Stayed 2 nights in Dec 2025

10/10 Excellent

Johanna

Liked: Cleanliness, amenities, property conditions & facilities
Great location and room. Very close to station and bus for snow monkey trip.
Stayed 2 nights in Dec 2025

10/10 Excellent

Immaculate

Liked: Cleanliness, amenities, property conditions & facilities
Everything stood out. Right from entering the place, to check in and to check out. A lot of the things they did was 5 star hotel for us. They took our luggage to our hotel room so when we came back to officially check in everything was in the room. The front reception was very welcoming and very helpful with everything. They even contacted JR West for me to help with retrieving my back pack that I left in the train. Facilities: We had our own coin operated wash and dry laundry at our level which you needed to book to use. So it was very convenient for us. There was also 3 coin operated laundry wash and dry by the reception desk that included a microwave room and more free toiletries. Money exchange machine by the reception as well. The buffet breakfast was excellent. Plenty of options and you can even have multiple flavoured ice cream along with it. Hotel Room The room was spacious enough for two. The bed was very comfortable. There were free toiletries too such as, comb, shaver, toothbrush and toothpaste along with shampoo, conditioner and body wash. There’s a massage shop by the hotel entry door as well. Convenience Located right next to Nagano Station and bus stops to main attractions. You can also go to the station without going out of the hotel as level two has a connecting hall to the station. Thank you to the reception team for making our stay wonderful
Stayed 3 nights in Dec 2025

10/10 Excellent

Andrew

Stayed 2 nights in Dec 2025

10/10 Excellent

Kian

I have left my wallet in the room safe
Stayed 2 nights in Dec 2025

10/10 Excellent

Wei Khiang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was small but clean. Location is super convenient, very near amenities, shopping, bus and train. Sound proofing is good as we could not hear the buses or trains despite being next door.
Stayed 2 nights in Nov 2025

10/10 Excellent

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great apple juice
Stayed 3 nights in Dec 2025

10/10 Excellent

Craig

Travelled with family
Liked: Cleanliness, amenities
Very comfortable room, efficient, friendly, and professional staff. Great location!👍👍
Stayed 3 nights in Dec 2025

10/10 Excellent

Chungsam

Stayed 1 night in Nov 2025