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Hotel Metropolitan Nagano

4.0 star property

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Photo gallery for Hotel Metropolitan Nagano

Bar (on property)
Meeting facility
Premium bedding, in-room safe, desk, blackout curtains
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available
  • Housekeeping
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
1346 Minami-ishido-cho, Nagano, Nagano-ken, 380-0824
  • Nagano Prefectural Shinano Art Museum
    ‪3 min drive‬
  • Zenko-ji Temple
    ‪3 min drive‬
  • M-Wave Olympic Memorial Arena
    ‪7 min drive‬

Room options

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Non Smoking

8.2 out of 10
Very good
(24 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Single Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room, Non Smoking

9.0 out of 10
Wonderful
(9 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Double Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Single Room, Non Smoking (with Extra Bed)

Premium bedding, in-room safe, desk, blackout curtains

Standard Single Room, Non Smoking (with Extra Bed)

9.0 out of 10
Wonderful
(15 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Single Bed

View all photos for Superior Single Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Single Room, Non Smoking

9.0 out of 10
Wonderful
(6 reviews)
  • 18 sq m
  • Sleeps 1
  • 1 Single Bed

View all photos for Deluxe Twin Room, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room, Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Superior Twin Room, Multiple Beds, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Superior Twin Room, Multiple Beds, Non Smoking

9.4 out of 10
Exceptional
(23 reviews)
  • 30 sq m
  • Sleeps 3
  • 2 Large Single Beds and 1 Single Trundle Bed

View all photos for Deluxe Double Room, Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Double Room, Smoking

9.6 out of 10
Exceptional
(5 reviews)
  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Twin Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Deluxe Twin Room, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • 30 sq m
  • Sleeps 2
  • 2 Large Single Beds

View all photos for Standard Twin Room, Non Smoking

Premium bedding, in-room safe, desk, blackout curtains

Standard Twin Room, Non Smoking

9.2 out of 10
Wonderful
(21 reviews)
  • 25 sq m
  • Sleeps 2
  • 2 Large Single Beds

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About this property

Hotel Metropolitan Nagano

Hotel with 3 restaurants, near Zenko-ji Temple
This hotel features 3 restaurants, a bar/lounge and a coffee shop/cafe. WiFi in public areas is free. Other amenities include self parking, dry cleaning and laundry facilities.
Hotel Metropolitan Nagano offers 235 accommodations with a safe and complimentary slippers. Beds feature premium bedding. Guests can surf the web using complimentary wireless Internet access.

Bathrooms include a combined bath/shower unit, toilets with an electronic bidet, complimentary toiletries and hairdryers. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the helpful staff at Hotel Metropolitan Nagano. During your stay, you're just a quick walk from Saiko-ji Temple. Free WiFi in public areas, 3 restaurants and a bar are available.
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include 3 restaurants, a coffee shop and a bar/lounge
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, luggage storage and wedding services
  • Guests have great things to say about the helpful staff and the proximity to shopping
  • Just a 3-minute drive from Zenko-ji Temple and a few minutes from Nagano Prefectural Shinano Art Museum
There are 3 restaurants on site, along with a coffee shop/cafΘ. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. There are 8 meeting rooms available. Hotel Metropolitan Nagano also features a vending machine, laundry facilities, and dry cleaning/laundry services. For a fee, parking is available.

Smoking is allowed in designated areas at this 4-star Nagano hotel.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Iris – This restaurant serves breakfast, lunch and dinner.
Shinano – This restaurant specialises in Japanese cuisine and serves lunch and dinner. Open daily.
Fan Fahr – This restaurant specialises in Chinese cuisine and serves lunch and dinner. Open daily.
Lobby Lounge – This café only serves light fare. Open daily.
APOLLO – This bar only serves light fare. Open selected days.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (JPY 1,000 per night; includes in/out privileges)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: JPY 2,000 for adults and JPY 1,300 for children
  • 3 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • APOLLO
  • Fan Fahr
  • Iris
  • Lobby Lounge
  • Shinano

Family friendly

  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • 8 meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 12 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Local artist showcase
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Food and drink

  • Electric kettle
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Electrical adapters
  • Heating (climate-controlled)
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2000 for adults and from JPY 1300 for children
  • Self-parking fee: JPY 1000.00 per night (in/out privileges)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Hotel Metropolitan Nagano
Metropolitan Nagano
Metropolitan Hotel Nagano
Nagano Metropolitan Hotel
Metropolitan Nagano Nagano
Hotel Metropolitan Nagano Hotel
Hotel Metropolitan Nagano Nagano
Hotel Metropolitan Nagano Hotel Nagano

Hotel Metropolitan Nagano Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 640 out of 1003 reviews
Rating 8 - Good. 302 out of 1003 reviews
Rating 6 - Okay. 41 out of 1003 reviews
Rating 4 - Poor. 11 out of 1003 reviews
Rating 2 - Terrible. 9 out of 1003 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Priscilla

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, right next to Nagano station. We had a nice stay at the Hotel, staff were friendly and helpful. Smooth check in and out. Thanks to the staff for taking great care of us.
Stayed 3 nights in Jun 2025

10/10 Excellent

David

Liked: Amenities, property conditions & facilities
Very well located near the railway station and great access point . Staff helpful, clean rooms that are comfortable.
Stayed 3 nights in Jun 2025

8/10 Good

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
There was really nothing to dislike. Being literally steps from the train station was the very definition of convenience. Immaculate condition. Plenty of amenities and a staff that could hardly be better. Makes me wish we were staying in Nagano for a longer period of time. The *only* minor inconvenience was a lack of a microwave (though there was one in a public area) and no drawers for unpacking clothes. Other than that - this was magnificent!
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was as close as a hotel could be to the Nagano train station- they are connected! Great town, great access, great hotel.
Stayed 1 night in May 2025

8/10 Good

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We really liked this hotel and would stay here again. Next time we would ask for a room that does not face the train tracks. The sound of the train warning and a couple minutes later the actual train passing woke us up quite early in the morning. The breakfast buffet was delicious and the room was very comfortable.
Stayed 3 nights in May 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent service, clean rooms, staff went out of their way to ensure that we how did excellent stay.
Stayed 2 nights in May 2025

8/10 Good

Masako

Stayed 1 night in May 2025

8/10 Good

George

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel which connects to the station. Room was spacious and comfortable. Staff were friendly and helpful
Stayed 2 nights in May 2025

10/10 Excellent

Kumiko

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in May 2025

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy commute to train station
Stayed 3 nights in May 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Right by the train station in Nagano this western style hotel is a comfortable and beautiful stop or longer stay.
Stayed 1 night in May 2025

8/10 Good

Bee Imm

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

A grand big hotel in the old style. A bit outdated but clean and comfortable in a great location just next to Nagano station. Would definitely stay here again.
Stayed 2 nights in Apr 2025

10/10 Excellent

sammy lee

Travelled with partner
Liked: Cleanliness, amenities
The room was spacious and clean.
Stayed 1 night in Apr 2025

10/10 Excellent

Robyn

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located right next to the train station. Lots of places to eat within the hotel and in the close proximity of the hotel. Very central. Lots of shopping right around the area. Spacious rooms and staff were very personable and helpful.
Stayed 4 nights in Mar 2025

10/10 Excellent

Stephen

Stayed 1 night in Mar 2025

10/10 Excellent

Shauchin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location. Right next to train station and bus station. Staff very helpful in forwarding luggage. Breakfast was fine with plenty of seating. Water dispenser provided. There is a direct exit to the shopping mall and train station. Plenty of restaurants nearby. Don Quixote just right across the street with a bridge so you do not have to cross the roads even. Clean and comfortable.
Stayed 4 nights in Apr 2025

10/10 Excellent

Erin

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Wonderful night in a neat city.
Stayed 1 night in Apr 2025

10/10 Excellent

Tyler

Stayed 1 night in Apr 2025

10/10 Excellent

Ian

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel, good location.

Very nice hotel in a great location adjacent to railway. Easy access to shops and restaurants. The only issue was finding a bar in the hotel. Got ripped off with so called happy hour in hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Pablo Nicolas

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La ubicación es bastante buena, aunque hay poco que ver y hacer en nagano más que el templo. El personal no sabía hablar inglés
Stayed 1 night in Mar 2025

10/10 Excellent

Nhi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

John

Stayed 2 nights in Mar 2025

10/10 Excellent

Paul

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Great service and great location a great rate
Stayed 2 nights in Mar 2025

10/10 Excellent

Sandra

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely hotel in a brilliant location, particularly if you are using it as a place to stay whilst you travel either by bus or train to sites in the area. The hotel itself was clean, the staff welcoming and the food great.
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025