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Shibu Onsen KOKUYA

3.0 star property

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Public bath
Superior Japanese-Style Room with Open-Air Bath | Bathroom | Hair dryer, slippers, electronic bidet, towels
Deluxe Japanese-Style Room with Open-Air Bath | Bathroom | Hair dryer, slippers, electronic bidet, towels
Deluxe Japanese-Style Room with Open-Air Bath | View from room
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
2200 Hirao, Yamanouchi, Shimotakai-gun, 381-0401
  • Place, Shibu
    ‪1 min walk‬
  • Place, Shibuyu Bridge
    ‪1 min walk‬
  • Place, Yudanaka Hot Spring
    ‪19 min walk‬

Room options

View all photos for Deluxe Japanese-Style Room with Open-Air Bath

Deluxe Japanese-Style Room with Open-Air Bath | Bathroom | Hair dryer, slippers, electronic bidet, towels

Deluxe Japanese-Style Room with Open-Air Bath

  • 1 bedroom
  • Sleeps 4
  • 2 Large Single Beds and 2 Single Futons
  • Free Wi-Fi

View all photos for Superior Japanese-Style Room with Open-Air Bath

Superior Japanese-Style Room with Open-Air Bath | Bathroom | Hair dryer, slippers, electronic bidet, towels

Superior Japanese-Style Room with Open-Air Bath

9.0 out of 10
Wonderful
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

View all photos for Standard Japanese-style Room with Open-Air Bath

Standard Japanese-style Room with Open-Air Bath | Bathroom | Hair dryer, slippers, electronic bidet, towels

Standard Japanese-style Room with Open-Air Bath

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Futons
  • Free Wi-Fi

View all photos for Standard Japanese-Style Room with Shared Bathroom

Standard Japanese-Style Room with Shared Bathroom | Minibar, in-room safe, individually decorated, individually furnished

Standard Japanese-Style Room with Shared Bathroom

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 4 Single Futons
  • Free Wi-Fi

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About this property

Shibu Onsen KOKUYA

3 restaurants, a full-service spa and spa services are available at this ryokan. Free WiFi in public areas, free valet parking and free train station pick-up are also provided. Other amenities include concierge services, laundry facilities and gift shops/newsstands. Change of towels is available on request
Shibu Onsen KOKUYA offers 19 accommodations with minibars and a safe. Each accommodation is individually furnished and decorated. Televisions come with cable channels.

Bathrooms include slippers, toilets with an electronic bidet and toothbrushes and toothpaste. Guests can surf the web using complimentary wired and wireless Internet access. Hairdryers, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can indulge in a pampering treatment at the ryokan's full-service spa. Services include massages. The spa is equipped with a sauna. The spa is open daily.

Private bath/onsen services include an indoor private onsen (in communal space) and an outdoor private onsen (in communal space). Public bath/onsen services include an indoor mineral hot spring (onsen) and a yukata (Japanese robe). These services feature separate men's and women's areas. The ryokan bathing area is open 24 hours a day. There are hot springs on site.

Our customers tell us that they can't get enough of the helpful staff at Shibu Onsen KOKUYA. During your stay, you're just a quick walk from Shibuyu Bridge. Features include free WiFi in public areas, free valet parking and free train pick-up service.
  • Free WiFi
  • Free valet parking and self-parking
  • Enjoy Japanese cuisine while dining at Tyoseian
  • Full breakfast served daily for a fee
  • Treat yourself to massages at the spa
  • Amenities include a front desk safe, a gift shop and laundry facilities
  • On-site recreation includes hot springs and bicycles to rent
  • Steps from Shibu and a 2-minute drive from Yudanaka Hot Spring
  • Free train station pick-up and train station drop-off shuttle service
There are 3 restaurants on site. WiFi is free in public spaces. As a guest of Shibu Onsen KOKUYA, you'll find a full-service spa and hot springs. A train station pick-up shuttle and A train station drop-off shuttle are free. Spa services, a vending machine, and multilingual staff are also featured at Shibu Onsen KOKUYA. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 3-star Yamanouchi ryokan.

For a fee, guests can enjoy a full breakfast daily from 7:30 AM to 8:30 AM.
Tyoseian – This restaurant specialises in Japanese cuisine and serves breakfast and dinner.
Yawaragi – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open daily.
HIroma – This restaurant specialises in Japanese cuisine and serves breakfast and dinner. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Free train station pick-up and drop-off shuttle
  • Free covered self parking on site
  • Free covered valet parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 7:30 AM to 8:30 AM for a fee: JPY 2,200 per person
  • 3 restaurants
  • Couples/private dining
  • Kaiseki meal

Restaurants on site

  • HIroma
  • Tyoseian
  • Yawaragi

Things to do

  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Hot springs
  • Karaoke
  • Shopping

Family friendly

  • In-room refrigerator
  • Laundry facilities

Conveniences

  • Gift shop/newsstand
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff

Full-service spa

  • 24-hour public bath
  • Hot/mineral springs
  • Massage
  • Private indoor onsen (mineral springs) in communal space
  • Private outdoor onsen (mineral springs) in communal space
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Sauna
  • Separate men/women areas in public bath
  • Spa open daily
  • Yukata (Japanese robes)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Hardwood flooring in public areas
  • Smooth flooring in public areas
  • Upper floors accessible by stairs only

More

  • Designated smoking areas
  • Genkan (entryway)
  • Traditional architecture

Room amenities

Bathroom

  • Hair dryer (on request)
  • Private or shared bathroom
  • Slippers
  • Toilet with electronic bidet
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Electric kettle
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Electrical adapters
  • Heating (climate-controlled)
  • Individual decor
  • Individual furnishings
  • Safe
  • Tatami (woven mat) flooring
  • Tokonoma (alcove)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 10:00 AM - 8:00 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 150.00 per person, per night. This tax does not apply to children under 12 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JPY 2200 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve access to the public bath facility
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Shibu Onsen KOKUYA offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 10:00 AM - 8:00 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for private bath/onsen. For reservations, contact the ryokan before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities.

Property is also known as

Kokuya Hotel Yamanouchi
Shibu Onsen KOKUYA Inn Yamanouchi
Kokuya Yamanouchi
Kokuya
Shibu Onsen KOKUYA Inn
Shibu Onsen KOKUYA Yamanouchi
Shibu Onsen KOKUYA Ryokan
Shibu Onsen KOKUYA Yamanouchi
Shibu Onsen KOKUYA Ryokan Yamanouchi

Shibu Onsen KOKUYA Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 98 out of 125 reviews
Rating 8 - Good. 20 out of 125 reviews
Rating 6 - Okay. 4 out of 125 reviews
Rating 4 - Poor. 1 out of 125 reviews
Rating 2 - Terrible. 2 out of 125 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Rodrigo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location
Stayed 1 night in Mar 2026
Verified

8/10 Good

Lee

Liked: Cleanliness, amenities, property conditions & facilities
Staff very helpful, nice to experience traditional style rooms and dining.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this place. The atmosphere, beautiful hot springs, very nice host. Checkout was smooth, food was delicious
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The team at Kokuya were excellent throughout our stay - kind, caring and personable, I cannot imagine staying at another Ryokan in the city of Yamaguchi. We are looking forward to seeing Sho-san and the team again very soon!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Darcy

Liked: Cleanliness, amenities, property conditions & facilities
Staff were amazing, food was fantastic, onsen’s were magical. Can’t wait to go back!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Nadia

Liked: Cleanliness, staff & service, amenities
Staff was very helpful and welcoming.The orovate onsenwas superb
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

nova

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The private onsen in our room was highlight of our stay. Staff was the best, everyone were helpful and efficient. There is a free shuttle to the snow monkey park.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Warren

Liked: Cleanliness, staff & service, amenities
Staff were out standing, very helpful. Love the 400 year old Ryokan - lots of steps. Perfect location.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Diana

Liked: Amenities
A great experience. Staff was amazing and made sure our stay was perfect, from the room, meals, onsen and transport. We went with our kids and they said this was their favorite stay during our trip in Japan. Highly recommend.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service, friendly and helpful english speaking staff, an amazing facility with great baths, all in an incredible location. We would recommend anyone going to Yamanouchi and Shibu onsen stay at Kokuya
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Tamara

Liked: Cleanliness, staff & service, amenities
What a spectacular place! The staff were very helpful and gracious, the room was lovely, the nine Onsen were all unique with different temperatures of water (the Onsen in town were very very hot, so this was especially nice to have), the food was delicious (they even prepared vegetarian for us!), my message was EXCELLENT. We took the shuttle to see the snow monkeys but walked the 20 minutes back in the sun. And had the special treat of seeing and playing a game with the charming and talented geisha of Shibu Onsen! We had a lovely two night stay.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing place! Loved the kaiseki and on site onsen experience
Stayed 2 nights in Mar 2025
Verified

8/10 Good

Hema

Liked: Cleanliness, staff & service
Great location with a historical past. Has 8 onsen on site and rooms have a private onsen. Lots of different ones try on addition to the 9 public baths. Not as personal as I thought It would be given the generational handover Stayed 2 nights and wished I’d only preferred the set meal for one night to experience the night life outside the ryokan.
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful ryokan you'll never want to leave

Excellent cuisine, wonderful location (private onsen, especially the outdoor ones, are great), kind and friendly staff, beautiful atmosphere at night, traditional and spacious rooms (chilling in the room onsen bath was a dream)
Stayed 1 night in Aug 2023
Verified

10/10 Excellent

Kyle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property in Yamanouchi. Staff was very friendly and the rooms were amazing. The open air bath in the room was serene and relaxing. The private hot springs on the property were all great as well.
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wow what an experience. The service was amazing. So glad we decided to spend a night here. The futton was comfortable and the onsen baths were so relaxing. One of the highlights of our trip.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Kirill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great selection of onsens right inside the ryokan. Nice Japanese food in the half board. Very accommodating staff.
Stayed 1 night in Oct 2023
Verified

10/10 Excellent

Blake

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff and Manager went out of their way to accomodate our group itinerary, including transportation.
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel in Shibu Onsen

Loved our stay at Shibu Onsen Kokuya and would highly recommend. They made the trip into the mountains and to see the snow monkeys very easy - with transfers included and bag drop to the station. The traditional dinner and breakfast were a great experience. Also loved the variety of onsen’s available within the hotel itself - and private Onsen with your room if you want!
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We absolutely loved our stay here. Everyone was so lovely and helpful. It was an amazing experience. We’re planning on coming back.
Stayed 1 night in Oct 2023
Verified

8/10 Good

Jonathan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great for the Onsen and Snow Monkeys

Traditional Ryokan with many onsen baths. We had our own outdoor onsen which was nice but you could also use one of the other larger onsen by free reservation, these were great. Traditional Japanese meal for dinner which was lovely and very authentic feeling. Quite expensive.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved our stay here, it was one of the highlights of our trip. The staff were very attentive and kind and helped us whenever we had a question. We loved the private onsen in our room as well as the option to use the other onsens on the property. The beds were very also one of the most comfortable throughout our entire trip. The dinner and breakfast meals were amazing. We would have loved to stay longer but it was outside of our budget. Thankyou for an amazing experience.
Stayed 1 night in Feb 2025
Verified

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was one of best stays I’ve ever had. The staff were extremely professional and courteous. Food/meals felt authentic and abundant. The onsens offered a more atheistic variety with the added privacy. We cant thank the staff enough for how polite and helpful they truly were!
Verified

10/10 Excellent

Dara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was one of the most amazing experiences of my entire life. The staff there made everything perfect. I didn’t know a place like this existed and I was deeply impressed by every aspect of our trip here. It’s unreal
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a lovely Ryokan, the staff were all so kind and nice. Super friendly! Explained everything so well and offered pick up from a nearby train station and drop off at local monkey park. The baths were all so different and the vibes were really good. Would definitely go again! I'd recommend everyone to go if you want to stay in the area.
Stayed 1 night in May 2024

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