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Aparthotel

The Ridge Hotel & Apartments

4.0 star property

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Photo gallery for The Ridge Hotel & Apartments

Flat-screen TV, DVD player, iPod dock
In-room dining
3 Bedroom Deluxe Apartment (2 King or Twin and 1 Queen Bed) | Private kitchen | Fridge, microwave, electric kettle, cookware/dishes/utensils
3 Bedroom Mountain View | View from room
Lobby lounge

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Housekeeping
  • Air conditioning
  • Laundry
  • Parking included
  • Free WiFi

Explore the area

View in a map
4608 Oaza Hokujoh, Kitaazumi-gun, Hakuba-mura, Hakuba, Nagano-ken, 399-9301
  • Hakuba Happo-One Ski Area
    ‪3 min walk‬
  • Happo-one Adam Gondola
    ‪6 min walk‬
  • Happo One Sakka Ski Lift
    ‪13 min walk‬

Room options

View all photos for 4 Bedroom Apartment (2 King or Twin and 2 Bunk Beds)

4 Bedroom Apartment (2 King or Twin and 2 Bunk Beds) | Rollaway beds, free WiFi, bed sheets

4 Bedroom Apartment (2 King or Twin and 2 Bunk Beds)

  • 105 sq m
  • 4 bedrooms
  • Sleeps 8
  • 2 King Beds and 2 Single Bunk Beds OR 4 Single Beds and 2 Single Bunk Beds

View all photos for Studio Apartment (1 King or Twin and Queen Wall Bed)

Rollaway beds, free WiFi, bed sheets

Studio Apartment (1 King or Twin and Queen Wall Bed)

  • 46 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed OR 2 Single Beds and 1 Queen Murphy Bed

View all photos for Triple Mountain View

Rollaway beds, free WiFi, bed sheets

Triple Mountain View

  • 40 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Single Bed OR 3 Single Beds

View all photos for King / Twin Mountain View

King / Twin Mountain View | Rollaway beds, free WiFi, bed sheets

King / Twin Mountain View

  • 27 sq m
  • Mountain view
  • Sleeps 3
  • 1 King Bed OR 1 Single Bed

View all photos for 2 Bedroom Mountain View Combination Room (Triple & King / twin with kitchen, dining table & lounge

2 Bedroom Mountain View Combination Room (Triple & King / twin with kitchen, dining table & lounge | Rollaway beds, free WiFi, bed sheets

2 Bedroom Mountain View Combination Room (Triple & King / twin with kitchen, dining table & lounge

  • 67 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 5
  • 3 Single Beds and 1 King Bed OR 2 King Beds and 1 Single Bed

View all photos for 4 Bedroom Deluxe Apartment

Rollaway beds, free WiFi, bed sheets

4 Bedroom Deluxe Apartment

  • 152 sq m
  • 4 bedrooms
  • Sleeps 10
  • 3 King Beds and 1 Queen Bed

View all photos for 3 Bedroom Deluxe Apartment (2 King or Twin and 1 Queen Bed)

Rollaway beds, free WiFi, bed sheets

3 Bedroom Deluxe Apartment (2 King or Twin and 1 Queen Bed)

  • 104 sq m
  • 3 bedrooms
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed

View all photos for 3 Bedroom Mountain View

Rollaway beds, free WiFi, bed sheets

3 Bedroom Mountain View

  • 102 sq m
  • 3 bedrooms
  • Mountain view
  • Sleeps 6
  • 2 King Beds and 1 Queen Bed OR 2 Single Beds and 1 Queen Bed

View all photos for 2 Bedroom Mountain View Combination Room (2 King / twin with kitchen, dining table & lounge)

2 Bedroom Mountain View Combination Room (2 King / twin with kitchen, dining table & lounge) | Rollaway beds, free WiFi, bed sheets

2 Bedroom Mountain View Combination Room (2 King / twin with kitchen, dining table & lounge)

  • 70 sq m
  • 2 bedrooms
  • Mountain view
  • Sleeps 4
  • 2 King Beds OR 1 King Bed and 2 Single Beds

View all photos for Penthouse (1 King or Twin and Queen Wall Bed)

Penthouse (1 King or Twin and Queen Wall Bed) | Rollaway beds, free WiFi, bed sheets

Penthouse (1 King or Twin and Queen Wall Bed)

  • 65 sq m
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Murphy Bed OR 2 Single Beds and 1 Queen Murphy Bed

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About this property

The Ridge Hotel & Apartments

Aparthotel with free parking, steps from Hakuba Valley Ski Area
Along with laundry facilities, this aparthotel has express check-in and express check-out. Free WiFi in public areas and free self parking are also provided. Additionally, tour/ticket assistance, multilingual staff assistance and a vending machine are on-site. Each apartment provides a fridge and a microwave, plus free WiFi and a flat-screen TV with satellite channels. Guests can appreciate conveniences, such as an electric kettle and free tea bags/instant coffee, and other amenities include an iPod dock and a DVD player.
The Ridge Hotel & Apartments offers 17 accommodations with iPod docking stations and DVD players. Flat-screen televisions come with satellite channels. Fridges and microwaves are provided. Bathrooms include slippers, bidets, complimentary toiletries and hairdryers.

This Hakuba aparthotel provides complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The Ridge Hotel & Apartments, you're just a quick walk from Hakuba Valley Ski Area. Enjoy features like free WiFi in public areas and free self-parking, plus laundry facilities. This upmarket aparthotel has 17 apartments. Enjoy your stay with amenities like free WiFi and a flat-screen TV in each apartment.
  • Each apartment offers an iPod docking station, a flat-screen TV and a DVD player
  • Free WiFi
  • Free self-parking
  • Amenities include laundry facilities, multilingual staff and a lift
  • Steps from Hakuba Valley Ski Area and 11 minutes on foot from Hakuba Happo-One Ski Area
As a guest of The Ridge Hotel & Apartments, you'll find a vending machine, multilingual staff, and tour/ticket assistance. Public spaces have free WiFi. The Ridge Hotel & Apartments also features laundry facilities, express check-in, and express check-out. Limited free parking is available on a first-come, first-served basis.

Smoking is allowed in designated areas at this 4-star Hakuba aparthotel.

Property amenities

Ski

  • Downhill skiing nearby
  • Ski shuttle nearby

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Car recommended
  • Free self parking on site
  • Limited on-site parking

Food and drink

  • Cookware, dishware, and utensils
  • Electric kettle
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

Bedrooms

  • Bedsheets provided
  • Rollaway/extra bed: JPY 6,000 per night

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with satellite channels
  • IPod dock

Laundry

  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • Lift
  • Designated smoking areas

Services and conveniences

  • Free local calls
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Phone
  • Tour and ticket assistance
  • Vending machine

Location highlights

  • In the mountains

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector (host has indicated there is a smoke detector on the property)

General

  • 17 units

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 9:00 PM
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before 10:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Guests planning to arrive outside normal check-in hours will receive an email within 7 days before arrival with check-in instructions and an access code; front desk staffed during limited hours
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for JPY 6000.0 per night.
  • Cots (infant beds) are available for JPY 5000.0 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Crib (infant bed) fee: JPY 5000.0 per stay
  • Rollaway bed fee: JPY 6000.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated that there is a smoke detector on the property
This property is professionally cleaned
Guests arriving after 9:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning to arrive outside of normal check-in hours will receive an email with special check-in information and an access code. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ridge Hakuba
Ridge Hotel & Apartments
Ridge Hotel & Apartments Hakuba
Ridge Hotel Apartments Hakuba
Ridge Hotel Apartments
The Ridge Hotel Apartments
The Ridge & Apartments Hakuba
The Ridge Hotel & Apartments Hakuba
The Ridge Hotel & Apartments Aparthotel
The Ridge Hotel & Apartments Aparthotel Hakuba

The Ridge Hotel & Apartments Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 29 out of 35 reviews
Rating 8 - Good. 5 out of 35 reviews
Rating 6 - Okay. 1 out of 35 reviews
Rating 4 - Poor. 0 out of 35 reviews
Rating 2 - Terrible. 0 out of 35 reviews

9.8/10

Cleanliness

10/10

Staff & service

8.8/10

Amenities

9.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Cheryl

Liked: Cleanliness, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Morrison

Liked: Cleanliness, amenities, property conditions & facilities
Amazing service with access to the surrounding town and ski slopes within a short walk.
Stayed 5 nights in Mar 2025

10/10 Excellent

Jeffrey

Liked: Cleanliness, property conditions & facilities
Stayed 5 nights in Feb 2025

10/10 Excellent

Jamie

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location near Happo One and Rhythm! Great views!
Stayed 5 nights in Feb 2025

10/10 Excellent

Douglas

Liked: Cleanliness, room comfort

Very Happy.

This hotel was great. The room was spacious, comfortable and had a great view. Staff were friendly and helpful. The breakfast was superb. The Japanese Emporer stayed at The Ridge during the Nagano Winter Olympics.
Stayed 6 nights in Mar 2024

8/10 Good

Rodney Aik Liong

Travelled with group
Liked: Cleanliness, property conditions & facilities
The property is fairly good and well maintained. The breakfast selection was a bit underwhelming for the price. It lacks an Onsen which is a bit inconvenient having to use the public ones. The shuttle service is quite basic so most days you'll have to walk to the restaurants or take an expensive cab.
Stayed 4 nights in Feb 2024

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Absolutley beautiful property in a great location. The convenient location is opposite Rhythm Snowsports and a short walk to the complimentary bus service for transport around the various Hakuba ski resorts. The staff were completely lovely and very easy to talk to and the room was in great condition and very spacious for my partner and I. Will definitely be returning.
Stayed 4 nights in Mar 2023

10/10 Excellent

Lauren

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The staff were wonderful and very accommodating. The room was just what we needed and it was nice having a little kitchen area. Couldn't beat the view from the large windows either! Location was perfect for just a short walk to Happo One. Super convenient. Definitely reccommend this property!!
Stayed 3 nights in Feb 2023

8/10 Good

steve

Travelled with family
Liked: Cleanliness, property conditions & facilities
Nice size, clean and fresh property, good sized room, good ski room / drying room
Stayed 5 nights in Jan 2023

10/10 Excellent

Gregory

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Very clean. Good location within walking distance of Happo One lifts. Simple buffet style breakfast…not North American style gluttony but more then enough for most. Room had simple kitchen with fridge, microwave and hot plate. You will need to use hotel shuttle or free Hakuba shuttle to access onsens, grocery stores, a lot of restaurants and any ski areas other then Happo One.
Stayed 4 nights in Jan 2023

10/10 Excellent

JIADONG

Travelled with family
Liked: Cleanliness, property conditions & facilities
Excellent!

10/10 Excellent

Gen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very conveniently located for Hakuba. Bathroom was a little meager. Staff very friendly and accommodating. I would recommend this hotel to others easily.
Stayed 2 nights in Mar 2022

10/10 Excellent

Yui

Stayed 2 nights in Feb 2022

10/10 Excellent

Serge

Liked: Cleanliness, room comfort

Awesome hotel!

This hotel is awesome, first of all the interior is very tasteful and chic. The front desk people were polite, cooperative, friendly and provided us with a for Japan unimaginable service....they let us check out late....really late. We left in the morning to go skiing and returned late in the afternoon and we were allowed to use our room for a shower. Fantastic unforgettable service! The nearest ski area was closed due to covid, but happo ski area is a 10 minute walk away or you can take the shuttle bus. The happo ski area is aimed at intermediate and upper intermediate skiiers and the atmosphere is not that good. You can however go to the other nearby ski areas which all have free parking and are much better for boarding and or beginners and kids. We will surely stay here again, thank you for everything! Serge
Stayed 1 night in Mar 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, amenities, property conditions & facilities
Nice clean large rooms with large windows with nice views of surrounding forest and Happo-One. Right across the street from ski rental shop (Rhythm) and very short drive to ski lifts. Staff very helpful and courteous. The only downside was the closed hotel restaurant during my stay due to COVID-19 consequences. Small inconvenience, there are other options in Hakuba. Will return for sure on my next trip to Hakuba.
Stayed 2 nights in Feb 2021

10/10 Excellent

Verified traveller

Liked: Cleanliness, room comfort

Great Experience

Very modern, clean hotel, great location near slopes and rental shops. Would come back.
Stayed 1 night in Feb 2021

10/10 Excellent

Kazuya

Liked: Cleanliness, room comfort
Stayed 3 nights in Feb 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful staff. Good breakfast. Good location. Very small bathroom and toilet facilities.
Stayed 9 nights in Jan 2020

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Location & Comfortable

Good location and comfortable. Bar was low on stock and breakfast could have been better
Stayed 4 nights in Mar 2019

10/10 Excellent

Geoff, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Really enjoyed our stay.

Really enjoyed our stay. Location is fantastic - close to Happo-One (< 100 Metres). The staff were very friendly, helpful, accomodating in all requests - and spoke English quite well. highly Recommended. Geoff

8/10 Good

Vikromjit

Travelled with family
Liked: Cleanliness, room comfort
We had a good stay in the property. Great location. Walking distance to the Hoppo One. Complimentary grocery shopping service once a day, which is very helpful. Breakfast has limited options. Overall we had a good stay here. We will be back soon
Stayed 3 nights in Feb 2024

10/10 Excellent

li

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 4 nights in Aug 2022

6/10 Okay

KATSUAKI

Stayed 2 nights in Aug 2022

10/10 Excellent

かおり

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in May 2022

10/10 Excellent

TOMOMI

Stayed 1 night in May 2022