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Candeo Hotels Nagasaki Shinchi Chinatown

3.0 star property
VIP Access

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Photo gallery for Candeo Hotels Nagasaki Shinchi Chinatown

Public bath
Building design
Daily buffet breakfast (JPY 2530 per person)
Exterior
Lobby

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

Map
Dozamachi 3-12, Nagasaki, Nagasaki, 850-0841
  • Nagasaki Dejima
    ‪1 min walk‬
  • Glover Garden
    ‪14 min walk‬
  • Oura Church
    ‪16 min walk‬
  • Nagasaki (NGS)
    ‪32 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(14 reviews)
  • 21 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View all photos for Corner Twin Room with Sofa Bed, Non Smoking

1 bedroom, blackout curtains, free WiFi, bed sheets

Corner Twin Room with Sofa Bed, Non Smoking

  • 21 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Corner Twin Room, Non Smoking

1 bedroom, blackout curtains, free WiFi, bed sheets

Corner Twin Room, Non Smoking

  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Superior Room, 1 King Bed, Non Smoking

1 bedroom, blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(7 reviews)
  • 21 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking | 1 bedroom, blackout curtains, free WiFi, bed sheets

Queen Room, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

1 bedroom, blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking

9.0 out of 10
Wonderful
(13 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

1 bedroom, blackout curtains, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

8.8 out of 10
Excellent
(6 reviews)
  • 21 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

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About this property

Candeo Hotels Nagasaki Shinchi Chinatown

Hotel with a full-service spa, steps from Nagasaki Dejima
A full-service spa, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
Candeo Hotels Nagasaki Shinchi Chinatown offers 207 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Nagasaki hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
The sightseeing around Candeo Hotels Nagasaki Shinchi Chinatown gets good marks from our customers. During your stay, you're just a quick walk from Nagasaki Dejima. You'll find features such as free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a lift and a vending machine
  • Guests speak favourably about the local sightseeing and the helpful staff
  • Steps from Nagasaki Dejima and 9 minutes on foot from Megane Bridge
Candeo Hotels Nagasaki Shinchi Chinatown offers its guests a full-service spa. Public spaces have free WiFi. Candeo Hotels Nagasaki Shinchi Chinatown also features a vending machine and a lift.

This 3-star Nagasaki hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

English, Japanese, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax will be collected at the property. The city tax ranges from JPY 100-500 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2530 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Nagasaki Shinchi Chinatown Hotel
Candeo Hotels Nagasaki Shinchi Chinatown Nagasaki
Candeo Hotels Nagasaki Shinchi Chinatown Hotel Nagasaki

Candeo Hotels Nagasaki Shinchi Chinatown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 377 out of 627 reviews
Rating 8 - Good. 188 out of 627 reviews
Rating 6 - Okay. 47 out of 627 reviews
Rating 4 - Poor. 10 out of 627 reviews
Rating 2 - Terrible. 5 out of 627 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Apr 2025

6/10 Okay

Esther

Travelled with group
Disliked: Amenities, property conditions & facilities
The hotel was just ok and if you are looking for a place to sleep it was “fine”. Room set up was awkward (had to crawl across the bed to get out of it) and the property/furnishings seemed very “worn”.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Clint

Stayed 4 nights in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Buffet breakfast was good. Onsen baths and view fantastic.
Stayed 5 nights in Mar 2025

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Excellent location. Nice staff great onset. Good variety for breakfast
Stayed 3 nights in Mar 2025

8/10 Good

CHUCK

Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in nice location. Close to China town and local convenient stores. It was a little difficult to pull up and take items out of your car if you are driving, but that’s only bc the road is very narrow leading to the hotel. the parking garage they suggest is very close though. The staff were very friendly and our rooms were nice and clean. Nice onsen area. We would stay again!
Stayed 2 nights in Feb 2025

6/10 Okay

Terrence

Stayed 3 nights in Dec 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 3 loved staying at the Candeo Nagasaki! The rooms were a little small but very efficiently laid out with a fantastic view. The view from the outdoor onsen was beautiful and we used every night. We loved being so close to Chinatown and there were many amazing restaurants within walking distance.
Stayed 2 nights in Jan 2025

8/10 Good

Adrian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Shane and Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Newer Shaney property very nice

Very new hotel. Lovely staff. Rooms are the best part although I wish the bed had room on both sides to get out (large room with sitting area and fridge!). Breakfast wasn’t very exciting but typical of Japan hotel to try to do everything not so well. But lovely staff and very clean and organized. Spa on top floor was lovely. I looked in but didn’t use it. Very convenient to buses and trams and at the doorstep of China town which is like literally one block. Overall it was nice property and worth staying away from the main train station. Nagasaki wasn’t my favorite city to visit but interesting for sure. Cold weather in January didn’t help of course.
Stayed 3 nights in Jan 2025

8/10 Good

Konnor

Stayed 2 nights in Dec 2024

8/10 Good

Ian

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel close to centre
Stayed 3 nights in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Asal

Liked: Cleanliness
Stayed 3 nights in Nov 2024

10/10 Excellent

John, Okawville

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love staying here—thank you!
Stayed 4 nights in Nov 2024

8/10 Good

roy

Liked: Cleanliness, property conditions & facilities, room comfort

Great location

Stayed 3 nights in Oct 2024

6/10 Okay

Brice

Stayed 3 nights in Oct 2024

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Candeo Can Do!!

Candeo was clean, staff and services were great and super comfortable. Great location adjacent to Chinatown, not too far from Nagasaki train station. Sauna and Onsen-like heated pools on the roof were perfect for starting and/or ending your day. The price was insane! I would have expected to pay much more for the quality.
Stayed 2 nights in Oct 2024

10/10 Excellent

LIOR

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice brand, overall it’s a great hotel. I had a problem with my room and was reviving unprofessional service from the front desk. Other then that - all want well
Stayed 2 nights in Oct 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Budimka

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Harrison

Stayed 2 nights in Sep 2024

8/10 Good

Yusa

Travelled with partner
Location, amenities and services were excellent! We loved spa especially. It was very close to the tram station and Chiba town which were very convenient. 1 thing we were surprisingly disappointed was that there were no drawers and real closet. Our room was not that big so it was struggle to open the suitcases to take out or put in our clothes everyday. Bed was firm and very comfortable. Overall, it was a positive experience.
Stayed 3 nights in Sep 2024