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Candeo Hotels Nagasaki Shinchi Chinatown

3.0 star property
VIP Access

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Photo gallery for Candeo Hotels Nagasaki Shinchi Chinatown

Public bath
Building design
Lobby
Exterior
Daily buffet breakfast (JPY 2530 per person)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Free WiFi

Explore the area

View in a map
Dozamachi 3-12, Nagasaki, Nagasaki, 850-0841
  • Place, Nagasaki Dejima
    ‪1 min walk‬
  • Place, Hamanomachi Arcade
    ‪3 min walk‬
  • Place, Glover Garden
    ‪14 min walk‬
  • Airport, Nagasaki (NGS)
    ‪47 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Queen Room, Non Smoking

Queen Room, Non Smoking | Blackout curtains, free WiFi, bed sheets

Queen Room, Non Smoking

9.0 out of 10
Wonderful
(24 reviews)
  • 17 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Twin Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room, Non Smoking

9.2 out of 10
Wonderful
(19 reviews)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Twin Room with Sofa Bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Twin Room with Sofa Bed, Non Smoking

8.2 out of 10
Very good
(10 reviews)
  • 21 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Corner Twin Room, Non Smoking

Blackout curtains, free WiFi, bed sheets

Corner Twin Room, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 21 sq m
  • Sleeps 4
  • 2 Single Beds

View all photos for Corner Twin Room with Sofa Bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Corner Twin Room with Sofa Bed, Non Smoking

  • 21 sq m
  • Sleeps 5
  • 2 Single Beds and 1 Single Sofa Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed, Non Smoking

9.6 out of 10
Exceptional
(8 reviews)
  • 21 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Superior Room, 1 King Bed with Sofa bed, Non Smoking

Blackout curtains, free WiFi, bed sheets

Superior Room, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(15 reviews)
  • 21 sq m
  • City view
  • Sleeps 5
  • 1 King Bed and 1 Single Sofa Bed

View Bath Twin, Non Smoking

  • 34 sq m
  • Sleeps 5
  • 2 Large Single Beds

Private Spa Triple, Non Smoking

  • 45 sq m
  • Sleeps 7
  • 3 Large Single Beds

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About this property

Candeo Hotels Nagasaki Shinchi Chinatown

Hotel with a full-service spa, steps from Nagasaki Dejima
A full-service spa, a 24-hour front desk and free Wi-Fi in public areas are available at this smoke-free hotel. Other amenities include a vending machine.
Candeo Hotels Nagasaki Shinchi Chinatown offers 207 accommodations with complimentary slippers and a hairdryer. Flat-screen televisions are featured in guestrooms.

Bathrooms include a combined bath/shower unit, bidets, toilets with an electronic bidet and complimentary toiletries. This Nagasaki hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Guests can indulge in a pampering treatment at the hotel's full-service spa.
The sightseeing around Candeo Hotels Nagasaki Shinchi Chinatown gets good marks from our customers. During your stay, you're just a quick walk from Nagasaki Dejima. You'll find features such as free WiFi in public areas, plus a full-service spa and breakfast (surcharge).
  • Free WiFi
  • Buffet breakfast served daily for a fee
  • Treat yourself with a visit to the full-service spa
  • Amenities include a lift and a vending machine
  • Guests speak favourably about the overall condition of the property and the local sightseeing
  • Steps from Nagasaki Dejima and 9 minutes on foot from Megane Bridge
Candeo Hotels Nagasaki Shinchi Chinatown offers its guests a full-service spa. Public spaces have free WiFi. Candeo Hotels Nagasaki Shinchi Chinatown also features a vending machine and a lift.

This 3-star Nagasaki hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking; discounts available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: JPY 2,530 per person

Things to do

  • Full-service spa

Conveniences

  • 24-hour front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:00 AM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 5 years old and younger stay free when using existing bedding.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A city tax may be collected at the property. The city tax ranges from JPY 100-10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately JPY 2530 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Children aged 5 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.

Property is also known as

Candeo Hotels Nagasaki Shinchi Chinatown Hotel
Candeo Hotels Nagasaki Shinchi Chinatown Nagasaki
Candeo Hotels Nagasaki Shinchi Chinatown Hotel Nagasaki

Candeo Hotels Nagasaki Shinchi Chinatown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 436 out of 719 reviews
Rating 8 - Good. 215 out of 719 reviews
Rating 6 - Okay. 49 out of 719 reviews
Rating 4 - Poor. 14 out of 719 reviews
Rating 2 - Terrible. 5 out of 719 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Erik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. We also stayed at another candeo which was way more relaxed with the tattoo policy. This one, doesn't allow people with tattoos at all it seems. It would be nice if they learned from their sister hotel and be more open to the 21st century.
Stayed 1 night in Aug 2025

10/10 Excellent

Jafar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Franklin, WOODSIDE

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The check-in process was fast, easy and efficient! Loved the onsen, and how clean everything was! Checkout was as simple as dropping the access key card in a box.
Stayed 1 night in Aug 2025

10/10 Excellent

Wai Man

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2025

8/10 Good

Patrick

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel with a fantastic onsen

The property condition is still good & customer service is impeccable & would come back again if the price is right.
Stayed 5 nights in Jul 2025

10/10 Excellent

NATASHA

Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were super comfortable and felt luxurious. The onsen was such a welcomed treat at the end of every day.
Stayed 2 nights in Jul 2025

6/10 Okay

Kurtis

Stayed 2 nights in Jul 2025

10/10 Excellent

Victoria

Stayed 1 night in Jun 2025

8/10 Good

Martin

Liked: Cleanliness, amenities, property conditions & facilities
Good place near Chinatown and the port. Public bath on the roof and breakfast were big pluses for this property. Room was fine, ten minutes from the train station by streetcar. About as expected by Candeo standards. Breakfast can be crowded if a tour group in staying at the hotel, they eat at the same time due to their schedule.
Stayed 2 nights in Jun 2025

8/10 Good

Anita

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
❤️ Location was great to see some of the big sights around the Nagasaki. 💔 The floors were not as clean and it did have some viable stains.
Stayed 2 nights in May 2025

10/10 Excellent

Ernest

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service and love the room. The Onsen also great especially the outdoor open air Onsen. Will stay again when in Nagasaki.
Stayed 2 nights in Apr 2025

10/10 Excellent

Charles

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Stay in Nagasaki

Large bath and rotenburo were excellent. Near Chinatown and Dejima. Quite convenient.
Stayed 2 nights in May 2025

10/10 Excellent

Li Mei

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location with access to carpark within walking distance. The room is bigger than most hotel which is really great
Stayed 2 nights in May 2025

8/10 Good

Frederic

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel especially for the price. Room was comfy and all. Loved the Chinatown location which is a bit more on the edgy side.
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean
Stayed 1 night in Apr 2025

6/10 Okay

Esther

Travelled with group
Disliked: Amenities, property conditions & facilities
The hotel was just ok and if you are looking for a place to sleep it was “fine”. Room set up was awkward (had to crawl across the bed to get out of it) and the property/furnishings seemed very “worn”.
Stayed 2 nights in Apr 2025

10/10 Excellent

Andrew

Stayed 1 night in Mar 2025

10/10 Excellent

Clint

Stayed 4 nights in Apr 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Buffet breakfast was good. Onsen baths and view fantastic.
Stayed 5 nights in Mar 2025

8/10 Good

Sharon

Liked: Cleanliness, property conditions & facilities, room comfort

Nice hotel

Excellent location. Nice staff great onset. Good variety for breakfast
Stayed 3 nights in Mar 2025

8/10 Good

CHUCK

Stayed 4 nights in Mar 2025

10/10 Excellent

Jennifer

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel in nice location. Close to China town and local convenient stores. It was a little difficult to pull up and take items out of your car if you are driving, but that’s only bc the road is very narrow leading to the hotel. the parking garage they suggest is very close though. The staff were very friendly and our rooms were nice and clean. Nice onsen area. We would stay again!
Stayed 2 nights in Feb 2025

6/10 Okay

Terrence

Stayed 3 nights in Dec 2024

10/10 Excellent

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My family of 3 loved staying at the Candeo Nagasaki! The rooms were a little small but very efficiently laid out with a fantastic view. The view from the outdoor onsen was beautiful and we used every night. We loved being so close to Chinatown and there were many amazing restaurants within walking distance.
Stayed 2 nights in Jan 2025

8/10 Good

Adrian

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025