West End Hotel

3.0 star property

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Photo gallery for West End Hotel

Daily full breakfast (GBP 15.00 per person)
Double Room | Iron/ironing board, free WiFi, bed sheets
Reception
Lobby sitting area
Front of property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Housekeeping
  • Parking included
  • Free WiFi

Explore the area

View in a map
Thurlow Road, Nairn, Scotland, IV12 4EZ
  • Nairn Beach
    ‪1 min walk‬
  • Nairn Golf Club
    ‪13 min walk‬
  • Cawdor Castle
    ‪10 min drive‬
  • Inverness (INV)
    ‪15 min drive‬

Room options

Twin Room

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 2
  • 2 Single Beds

Standard King Room

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 2
  • 1 King Bed

Family Room

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

Studio

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 King Bed

Double Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 Double Bed

Single Room

8.6 out of 10
Excellent
(10 reviews)
  • Sleeps 1
  • 1 Single Bed

Family Room

10.0 out of 10
Exceptional
(2 reviews)
  • 2 bedrooms
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

West End Hotel

Hotel with free parking, a quick walk to Nairn Beach
Along with a bar/lounge, this smoke-free hotel has a snack bar/deli and a coffee shop/cafe. Free WiFi in public areas, free self parking and a free manager's reception are also provided. Other amenities include coffee/tea in a common area, express check-in and express check-out.
West End Hotel offers 26 accommodations with an iron/ironing board and free toiletries. Plasma televisions are featured in guestrooms.

Bathrooms include baths or showers. This Nairn hotel provides complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of West End Hotel's great location. During your stay, you're just a quick walk from Nairn Beach. You'll find features such as free WiFi in public areas, free self-parking and a free manager's reception.
  • Free WiFi
  • Free self-parking
  • Grab something to eat at the coffee shop/cafe or stop for a drink at the bar/lounge
  • Full breakfast served daily for a fee
  • Amenities include a lift, a terrace and coffee/tea in a common area
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Within a 10-minute walk of Nairn Beach and Moray Firth
  • Airport shuttle service available for a fee
There's a coffee shop/cafe on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces.

West End Hotel also features a terrace, a garden, and a picnic area. Free self parking is available.

This 3-star Nairn hotel is smoke free.

The hotel hosts a free manager's reception daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 8:30 AM on weekdays and 8:00 AM to 9:30 AM on weekends; GBP 15 for adults and GBP 8 for children
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Free daily manager's reception
  • Snack bar/deli

Family friendly

  • Snack bar/deli

Guest services

  • Housekeeping (daily)

Outdoors

  • Garden
  • Outdoor furniture
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in hallways
  • Handrails in stairways
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Private bathroom
  • Towels provided

Entertainment

  • Plasma TV

Food and drink

  • Electric kettle
  • Tea bags/instant coffee

More

  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 6:00 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

There is no front desk at this property
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and an access code; your host will greet you
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Access code, host will greet you

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately GBP 15.00 for adults and from GBP 8.00 for children

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property does not have a front desk. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 4:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests planning on arriving outside normal check-in hours must contact the property in advance for check-in instructions and an access code. The host will greet guests on arrival.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

West End Hotel Hotel
West End Hotel Nairn
West End Hotel Hotel Nairn

West End Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 148 out of 304 reviews
Rating 8 - Good. 90 out of 304 reviews
Rating 6 - Okay. 42 out of 304 reviews
Rating 4 - Poor. 14 out of 304 reviews
Rating 2 - Terrible. 10 out of 304 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Pranisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet, and very close to the beach. Price very sensible.
Stayed 2 nights in May 2025

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property has a lift. Room and bathroom clean. Large wardrobe and small fridge. Bed was comfortable. Short walk to beach.
Stayed 1 night in Jun 2025

10/10 Excellent

Rose

Liked: Cleanliness, amenities, property conditions & facilities
Nothing
Stayed 3 nights in May 2025

8/10 Good

Patricia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Was pleased with everything
Stayed 1 night in Jun 2025

10/10 Excellent

Frances

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellant
Stayed 1 night in Jun 2025

10/10 Excellent

Lynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
West End Hotel is a great find. Quiet vety clean room with modern bathroom. Very comfortable bed.
Stayed 1 night in May 2025

10/10 Excellent

Jim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

8/10 Good

Jaroslav

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Stayed 1 night in May 2025

6/10 Okay

Elizabeth

Travelled with family
Liked: Cleanliness, room comfort
Stayed 1 night in May 2025

6/10 Okay

David

Liked: Cleanliness, room comfort
Good value for a passing 1 night stay. Room had a few flaws. Light above shower constantly flickered. Water in taps got very hot, very quickly and room was overally very hot even with window open. Good value and choice at bar and restaurant
Stayed 1 night in May 2025

10/10 Excellent

Simon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in May 2025

10/10 Excellent

shane

Travelled with family
Very nice!
Stayed 1 night in May 2025

6/10 Okay

Karen

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
The carpets were in need of a good deep clean. The overpowering musty smell when you step into the rooms. The furniture was old and outdated. The wallpayer was coming off the walls. The shower was moldy. Only positves, big room and close to beach and shops and eating and driving venues. Not worth the money
Stayed 1 night in May 2025

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Teresa

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The girl at the desk was running the whole show the night we were there. I believe her name was Louise. She checked us in, got us drinks at the bar, waited on us for dinner and gave us directions to where we wanted to go. She was amazing! The beach down the road was stunning. Good food as well. Breakfast staff was also very pleasant.
Stayed 1 night in Apr 2025

6/10 Okay

Daniel

Travelled with group
Liked: Cleanliness, staff & service
Facility needs some attention. Bathroom lighting was poor. We booked king beds but didn’t get them. We arrived late so that may have had an impact. Breakfast service was slow. Seemed like server needed some help.
Stayed 1 night in May 2025

6/10 Okay

David

Business traveller
Liked: Property conditions & facilities, room comfort

Nairn

Was ok but could have been better room 1 was more like a fish bowl right at the front door. No toilet roll in toilet , no teaspoon small things spoil your enjoyment.
Stayed 2 nights in May 2025

8/10 Good

Derek

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great value

Very good value well located close to beach. Ideal for my one night solo stay for golf
Stayed 1 night in May 2025

10/10 Excellent

David

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy late check in, quiet location, friendly staff, cleaning very good. Dividing walls between rooms quite thin though.
Stayed 3 nights in Apr 2025

2/10 Terrible

Julio Vargas, San Juan

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel send message to the client to arrange the late check in but if you dont see it, you have problem because when you arrive they dont take the phone, nobody in the office and you need to search another hotel to spend the night. Never contact me when I tell that I arrive one hour 30 minutes after the check out. If we have a emergency on the road, how can we contact the hotel. If you dont get it message on your phone then you have a big problem. Thats not acceptable.
Stayed 1 night in Apr 2025

10/10 Excellent

Yann

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay!

Great stay, the staff was friendly and our twin room was large. Dinner was excellent!
Stayed 1 night in Apr 2025

10/10 Excellent

Jeff

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Everything good. Didn't eat there at all -so cannot comment on the food.. But room clean, bed comfortable, location excellent . Nairn is a lovely town to stay in
Stayed 3 nights in Apr 2025

6/10 Okay

Sakinah

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Apr 2025

4/10 Poor

Daniel

Travelled with family
Disliked: Staff & service, amenities
The breakfast absolutely terrible. The staff was not responsive. The rooms were ok.
Stayed 2 nights in Apr 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025