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Holiday Inn Nairobi Two Rivers Mall by IHG

4.0 star property
VIP Access

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Photo gallery for Holiday Inn Nairobi Two Rivers Mall by IHG

Terrace/patio
1 bedroom, in-room safe, desk, laptop workspace
Suite, 1 Bedroom (Panoramic View) | Living area | TV
Exterior
Restaurant

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Air conditioning
  • Room service
  • Gym

Explore the area

View in a map
Off Limuru Rd at Runda, Two Rivers Mall, Nairobi, 00100
  • Two Rivers Mall
    ‪1 min walk‬
  • Village Market
    ‪3 min drive‬
  • United Nations Office at Nairobi
    ‪5 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Standard Room

Room amenity

Standard Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 1 Single Bed

View all photos for Suite, 1 Bedroom (Panoramic View)

1 bedroom, in-room safe, desk, laptop workspace

Suite, 1 Bedroom (Panoramic View)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 Queen Bed (Karura Forest View)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed (Karura Forest View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds

Room amenity

Premium Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 2 Single Beds

View all photos for Standard Room, 1 Queen Bed (Karura Forest View)

1 bedroom, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed (Karura Forest View)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed

Room amenity

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Premium Room, 2 Single Beds (Karura Forest View)

Premium Room, 2 Single Beds (Karura Forest View) | 1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 2 Single Beds (Karura Forest View)

  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room

1 bedroom, in-room safe, desk, laptop workspace

Family Room

  • Sleeps 4
  • 1 Double Bed

View all photos for Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

1 bedroom, in-room safe, desk, laptop workspace

Premium Room, 1 Queen Bed, Balcony (Ferris Wheel View)

  • Sleeps 2
  • 1 Queen Bed

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About this property

Holiday Inn Nairobi Two Rivers Mall by IHG

Suburban Nairobi hotel connected to a shopping centre, steps from Two Rivers Mall
This hotel features an outdoor pool, a restaurant and a fitness centre. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a snack bar/deli and 24-hour room service.
Holiday Inn Nairobi Two Rivers Mall by IHG offers 171 air-conditioned accommodations with a safe and coffee/tea makers. Satellite televisions are provided. Rooms have partially open bathrooms. Bathrooms include slippers, complimentary toiletries and hairdryers.

This Nairobi hotel provides complimentary wired and wireless Internet access, with a Wi-Fi speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

With your stay at Holiday Inn Nairobi Two Rivers Mall by IHG, you're connected to a shopping centre and just a quick walk from Two Rivers Mall. Enjoy features like free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include babysitting, dry cleaning/laundry and luggage storage
  • On-site recreation includes a gym
  • Steps from Two Rivers Mall and a 5-minute drive from Village Market
Holiday Inn Nairobi Two Rivers Mall by IHG offers its guests an outdoor pool and a fitness centre. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

10 meeting rooms and coworking spaces are available. Event space at this hotel measures 237 square feet (22 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Holiday Inn Nairobi Two Rivers Mall by IHG. Self parking is free.

Smoking is allowed in designated areas at this 4-star Nairobi hotel.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:00 AM to 10:30 AM and at the weekend from 6:00 AM to 11:00 AM.
Holiday Inn Nairobi Two Rivers Mall by IHG has a restaurant on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free secured self parking on site

Food and drink

  • Buffet breakfast available for a fee 6:00 AM to 10:30 AM on weekdays and 6:00 AM to 11:00 AM on weekends; USD 20 for adults and USD 10 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Art gallery
  • Bicycle equipment shop
  • Bicycle repair station
  • Designer stores
  • Gym
  • Outdoor pool
  • Shopping centre
  • TV in common areas

Family friendly

  • Babysitting (surcharge)
  • Children's books
  • Children's dinnerware
  • Children's games
  • High chair
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 10 meeting rooms
  • 237 square feet of conference space
  • Coworking space

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 4 floors
  • Banquet hall
  • Built in 2017
  • Designated smoking areas

Room amenities

Bedroom

  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Partially-open bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Restaurant dining guides

More

  • 4G smartphone data speed
  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Smartphone
  • Soundproofed rooms
  • Unlimited smartphone data usage

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Holiday Inn Nairobi Two Rivers Mall by IHG

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 20 for adults and from USD 10 for children
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments and cash
Mobile payment options include: M-Pesa
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

City Lodge Hotel Two Rivers Mall Nairobi
City Lodge Hotel Two Rivers Mall
City Lodge Two Rivers Mall Nairobi
City Lodge Two Rivers Mall
Nairobi Two Rivers Mall By Ihg
City Lodge Hotel at Two Rivers
City Lodge Hotel at Two Rivers Mall
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel
Holiday Inn Nairobi Two Rivers Mall an IHG Hotel
Holiday Inn Nairobi Two Rivers Mall by IHG Nairobi
Holiday Inn Nairobi Two Rivers Mall by IHG Hotel Nairobi

Holiday Inn Nairobi Two Rivers Mall by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 69 out of 96 reviews
Rating 8 - Good. 15 out of 96 reviews
Rating 6 - Okay. 5 out of 96 reviews
Rating 4 - Poor. 3 out of 96 reviews
Rating 2 - Terrible. 4 out of 96 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.4/10

Amenities

9.6/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

henry

Travelled with partner
Liked: Amenities
Very professional and friendly customer service. The agents go over and above helping guests
Stayed 3 nights in May 2025

10/10 Excellent

Tonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Customer Appreciation

It was customer loyalty appreciation and the staff went above and beyond to make us feel so blessed.
Stayed 3 nights in May 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean hotel, nice rooms, and good A/C

Clean hotel, nice rooms with a strong shower and good A/C. This was a convenient location for our work on this particular visit. The breakfast was good. It is conveniently attached to the Two Rivers mall, which has multiple food options in addition to the Holiday Inn restaurant itself.
Stayed 4 nights in Apr 2025

10/10 Excellent

Amir, Cairo

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Odunayo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing

Had an awesome stay at Holiday Inn Two Rivers! I’ll definitely be back next time I’m in Nairobi. The area felt super safe, which was a big plus. They cleaned my room every day, and the staff were all really friendly and helpful. The best part? It’s right inside Two Rivers Mall, the biggest mall in East Africa! I didn’t even need to leave the mall. Everything I wanted—from shopping to restaurants and even a nail spa—was right there. Plus, it’s close to Nairobi National Park for some cool wildlife adventures. Honestly, it’s the perfect spot for a getaway!
Stayed 5 nights in Apr 2025

10/10 Excellent

mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a beautiful experience. It was an enjoyable stay. The staff was very nice and very professional, made our stay very pleasant, and I'm grateful for that. The food was excellent. I enjoyed every day that we ate there. Giving a shout out to the second shift chef ian in displaying his expertise in great, tasting food and appearance. The whole staff took part and making our time here a great and rememberable stay. Thank you for the great hospitality.
Stayed 16 nights in Apr 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Hotel - we'll stay again

Good hotel in a convenient location for our particular stay. The room was nice, the bed was comfortable, the shower was strong and clean, and the water was hot. The laundry service was efficient. We visited the restaurant several times and Marjorie in particular was a great server.
Stayed 9 nights in Apr 2025

8/10 Good

Humphrey

Stayed 2 nights in Apr 2025

10/10 Excellent

Reginice

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Holiday Inn Two Rivers. The stay were wonderful, the hotel was super clean, and the location is super convenient, as there is the mall and restaurants nearby. I would stay again on a future visit!
Stayed 2 nights in Mar 2025

10/10 Excellent

Salome

Stayed 7 nights in Dec 2024

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Steve

Stayed 3 nights in Feb 2025

8/10 Good

Per

Stayed 3 nights in Feb 2025

8/10 Good

Abubakar

Stayed 2 nights in Feb 2025

8/10 Good

Naz

Stayed 1 night in Feb 2025

10/10 Excellent

daisy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Tonya

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Elin

Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Well-run and kindly staffed

Management was on the ball at this place, and front desk staff was extremely helpful (and even let me shower when I came back to retrieve a stored bag). Great experience!
Stayed 1 night in Jan 2025

10/10 Excellent

The KENYA Airlift Program

Stayed 1 night in Dec 2024

10/10 Excellent

Danel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent facilities and service!
Stayed 2 nights in Dec 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff went out of their way to accommodate me and my family. They stored luggage for us that we couldn’t keep in the room. Their service was exemplary. They arranged transportation for us as needed and they were always pleasant.
Stayed 7 nights in Nov 2024

10/10 Excellent

JEROME A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent service

This hotel and staff went out of their way one night at dinner. I wanted fried chicken and a salad and some cooked rice. These items were not on the menu. But my server asked the cook/Chef about this. He assured me, he would fix just what i wanted. He came thru. But all of the service was great. I'd stay here again and again.
Stayed 3 nights in Nov 2024

4/10 Poor

Maricelis

Stayed 1 night in Oct 2024