2 Aug 2018 by Mose - Manager
We are sorry to hear of your less than satisfactory experience with us and hope you will accept our sincere apologies. We are known for our great accommodation and services, it came as a surprise and we would like to make things right. We have rooms with AC and we are currently installing AC to all other remaining rooms , Elevator and improving the road network to the facility. We value our customer opinions and would like to thank you for bringing this to our attention.
28 Dec 2018 by Mose -Manager
Thank you for your trust in us and more so for offering your feedback, We are working on the elevator to be ready in a few weeks.
13 Aug 2018 by Mose - Manager
Dear Markku We very much appreciate your positive comments on your recent stay at our property. We offer courtesy pick up from JKIA to all our guests. We provide quality customer service , that our guest expect. Thank you and we look forward to seeing you in the next trip to Nairobi.