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Four Points By Sheraton Nairobi Airport

Property class: 4

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Photo gallery for Four Points By Sheraton Nairobi Airport

A rooftop lounge with wicker furniture, a mural, and a view of the cityscape at dusk.
A hotel room with two beds, a small table, a chair, a desk with a lamp, and a large window offering a view of the outdoors.
A modern lobby with a bar area, seating arrangements, and a decorative wooden partition.
A rooftop pool area with lounge chairs and a small tree.
A spacious lobby with modern furniture, large windows, and a reception desk.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
9042/1044 Tower Avenue, Jomo Kenyatta International Airport, Nairobi, Nairobi, 1939-00606
  • Place, Gateway Mall
    ‪4 min drive‬
  • Place, Southfield Mall
    ‪4 min drive‬
  • Place, The Imaara Shopping Mall
    ‪5 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min walk‬

Room options

View all photos for Traditional Room, 1 King Bed

A hotel room with a bed, a desk, and a sofa. There is a TV on the wall and a window with a view of the outdoors.

Traditional Room, 1 King Bed

8.8 out of 10
Excellent
(55 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Traditional Room, 2 Single Beds

A hotel room with a bed, a desk, and a sofa. There is a TV on the wall and a window with a view of the outdoors.

Traditional Room, 2 Single Beds

9.8 out of 10
Exceptional
(17 reviews)
  • 28 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, a sofa, a small table, and a desk with a chair. There is a large window with a view of the city.

Deluxe Room, 1 King Bed

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 2 Single Beds, Park View

A modern hotel room with a large window, a sofa, a desk, and a TV.

Suite, 2 Single Beds, Park View

10.0 out of 10
Exceptional
(2 reviews)
  • Park view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed, Park View

A modern hotel room with a large bed, a sofa, a chair, a desk, and a view of the desert.

Suite, 1 King Bed, Park View

10.0 out of 10
Exceptional
(1 review)
  • Park view
  • 42 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed, Park View

A hotel room with a large bed, a chair, a TV, and two windows offering a view of the desert landscape.

Executive Suite, 1 King Bed, Park View

  • Park view
  • 67 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • Free Wi-Fi

Room

  • Sleeps 2
  • Free Wi-Fi

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About this property

Four Points By Sheraton Nairobi Airport

This smoke-free hotel features 2 restaurants, a full-service spa and 2 bars/lounges. Free WiFi in public areas, free self parking and a free airport shuttle are also provided. Additionally, a health club, a snack bar/deli and a steam room are on-site. Housekeeping is available on request.
Four Points By Sheraton Nairobi Airport offers 172 air-conditioned accommodations, which are accessible via exterior corridors, and features minibars and a safe. 42-inch LED televisions come with premium cable channels. Bathrooms include baths or showers, bathrobes and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Hairdryers and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include a health club, a steam room and a seasonal outdoor pool.
Guests can indulge in a pampering treatment at the hotel's full-service spa. Services include facials, body treatments and manicures and pedicures. The spa is open daily.
Our customers tell us they can't get enough of Four Points By Sheraton Nairobi Airport's proximity to the airport. During your stay, you'll be close to Gateway Mall. Features include free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include 2 restaurants, a coffee shop and 2 bars/lounges
  • Buffet breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Treat yourself to facials, massages or body treatments at the spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a gym and a steam room
  • Guests have great things to say about the proximity to the airport and the helpful staff
  • 6 minutes by car from Gateway Mall and 9 minutes from The Imaara Shopping Mall
  • Free airport shuttle service
Four Points By Sheraton Nairobi Airport offers its guests a full-service spa, a health club, and a steam room. There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. Event space at this hotel measures 16577 square feet (1540 square metres) and includes conference space. A seasonal outdoor pool, a terrace, and tour/ticket assistance are also featured at the business-friendly Four Points By Sheraton Nairobi Airport. A roundtrip airport shuttle is free (available 24 hours). Free self parking is available.

This 4-star Nairobi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Four Points By Sheraton Nairobi Airport has 2 restaurants on site.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle
  • Area shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: USD 25 per person
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Things to do

  • Full-service spa
  • Health club
  • Seasonal outdoor pool
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • In-room cot
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 16,577 square feet of conference space
  • Business centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Grab bar near toilet
  • Hand-held showerhead
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-width doorways

More

  • 5 floors
  • Ballroom
  • Banquet hall
  • Comprehensive food waste policy
  • Double-glazed windows
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer (on request)
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Desk
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Four Points By Sheraton Nairobi Airport

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 25 per person
  • Rollaway bed fee: USD 50.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Four Points By Sheraton Nairobi Airport offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • The seasonal pool will open on 20 January and close on 31 December.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets and service animals are not allowed on site.

Property is also known as

Four Points Sheraton Nairobi Airport Hotel
Four Points Sheraton Nairobi Airport
Four Points Sheraton Nairobi
Four Points By Sheraton Nairobi Airport Hotel
Four Points By Sheraton Nairobi Airport Nairobi
Four Points By Sheraton Nairobi Airport Hotel Nairobi

Four Points By Sheraton Nairobi Airport Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 694 out of 961 reviews
Rating 8 - Good. 165 out of 961 reviews
Rating 6 - Okay. 47 out of 961 reviews
Rating 4 - Poor. 26 out of 961 reviews
Rating 2 - Terrible. 29 out of 961 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

huimin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room , Good breakfast, nice staff
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Nina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful breakfast on the patio and nice massage at spa. Excellent location before or after a long flight.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Jorgen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good experience, room clean, staff very friendly
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Maika

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The spa the staff was fantastic and super clean room
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, property conditions & facilities
Really lovely hotel.
Stayed 1 night in Nov 2025
Verified review

10/10 Excellent

Scott

Liked: Cleanliness, amenities, property conditions & facilities
The staff was friendly and helpful and the room and amenities were clean.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Tabitha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay in. Close to the airport. 4th yr coming to stay after a late flight. The amenities are good. The rooms are clean. The buffet breakfast never disappoints. Service is always good. From the free shuttle to the front desk to the servers . Will be back next year again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Serene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is by the airport which was perfect for us. The hotel was very nice and staff very accommodating especially since we ran into an issue. I can’t speak for proximity to the city as we didn’t visit Nairobi this time. We were very happy with the hotel and restaurant
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Frederick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prepared for my arrival
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

eirik

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent property vert close to airport. The staff are so accommodating and friendly and its easy to see why Kenya is called country of smiles. So helpful and excellent food/ breakfast Amazing for everything
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always the best!!!
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, property conditions & facilities
Probably one of the best meals I’ve had in Kenya across several trips. Service was great from everyone as well. We’ll definitely stay here again.
Stayed 1 night in Dec 2025
Verified review

6/10 Okay

Pascal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Efficient shuttle service. Friendly and effective staff. The room met expectations for a 4 star hotel. On the other hand the ground floor restaurant was a disappointment: long waiting time, mosquitoes buzzing around, very hard Indian style chicken.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Carol

Liked: Cleanliness, property conditions & facilities, room comfort
Always a great stay
Stayed 1 night in Feb 2025
Verified review

10/10 Excellent

Ubah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 1 night in Dec 2024
Verified review

8/10 Good

Des

Liked: Cleanliness, amenities, property conditions & facilities
Entire stay was efficient from pick up, checkin, stay and dropoff. Seamless
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Great, convenient and comfortable stay between flights. Staff were amazing!
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option near the airport.
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities
Near to airport friendly staff, excellent breakfast.
Stayed 1 night in Mar 2024
Verified review

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good stay after long flight friendly staff
Stayed 1 night in Jan 2025
Verified review

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay before flying out since it’s so close the the airport
Stayed 1 night in Oct 2024
Verified review

6/10 Okay

ammar

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Average hotel. Room service breakfast is very bad and over priced. They charge about $5 for a bottle of water which in Kenya is just criminal and takes advantage of you as a guest knowing there are no shops near by
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great overnight stay
Stayed 1 night in Sep 2023
Verified review

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
Staff service was excellent. Breakfast and service were also excellent
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

Rodolfo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really close at the airport, the staff very helpful, and the shuttle to airport, really convenient
Stayed 1 night in Apr 2025