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GemSuites Hotel & Apartments, Riverside

4.5 star property

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Photo gallery for GemSuites Hotel & Apartments, Riverside

A swimming pool with lounge chairs and umbrellas, a covered area with seating, and a multi-story building with balconies and windows.
A rooftop terrace with a curved sofa, a round table, and a green chair.
A hotel room with a wooden desk, a bed with a headboard, two bedside lamps, a nightstand, a chair, and a large window with sheer curtains.
A hotel lobby with a reception desk, marble flooring, and potted plants.
Premium bedding, in-room safe, desk, laptop workspace

Reviews

7.0 out of 10
Good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym

Explore the area

View in a map
Riverside Lane, Lavington, Nairobi, 00202
  • Place, Uhuru Park
    ‪8 min walk‬
  • Place, Central Park
    ‪12 min walk‬
  • Place, University of Nairobi
    ‪18 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪18 min drive‬

Room options

View all photos for Apartment Bed 1

A hotel room with a large bed, two bedside lamps, a wooden headboard, a bench, a chair, a desk, and a large window with curtains.

Apartment Bed 1

  • 125 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Apartment Bed 2

A hotel room with a wooden desk, a bed with a white comforter and striped pillows, a nightstand with a lamp, and a small rug.

Apartment Bed 2

  • 170 sq m
  • 2 bedrooms
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Hotel Suite

A spacious bedroom with a large bed, two bedside tables with lamps, a wooden headboard, and a view of the outdoors through sheer curtains.

Hotel Suite

  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Penthouse

A hotel room with a large bed, wooden headboard, two bedside lamps, a desk with a chair, and a view of the outdoors through the window.

Penthouse

  • 3 bedrooms
  • Sleeps 6
  • 3 Queen Beds
  • Free Wi-Fi

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About this property

GemSuites Hotel & Apartments, Riverside

This hotel features a full-service spa, an outdoor pool and a restaurant. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a bar/lounge and a poolside bar are on-site.
GemSuites Hotel & Apartments, Riverside offers 94 accommodations, which are accessible via exterior corridors and feature DVD players and a safe. Each accommodation is individually furnished. Beds feature premium bedding. A pillow menu is available. 55-inch flat-screen televisions come with premium satellite channels. Accommodation at this 4.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and separate dining areas. Bathrooms include baths or showers with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool, a health club and a steam room.
Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna. The spa is open daily.
During your stay at GemSuites Hotel & Apartments, Riverside, you'll be within walking distance of Kenyatta International Convention Centre. Features include free WiFi in public areas and free self-parking, plus a full-service spa.
  • Free WiFi
  • Free self-parking
  • Drinking and dining options include a coffee shop, a restaurant, a poolside bar and a bar/lounge
  • Take a swim in the outdoor pool
  • Indulge in a treatment at the full-service spa
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym and a steam room
  • Just a 3-minute drive from Kenyatta International Convention Centre and 11 minutes from Nairobi National Park
  • Airport shuttle service available for a fee
GemSuites Hotel & Apartments, Riverside offers its guests a full-service spa, an outdoor pool, and a health club. There's a restaurant on site, as well as a coffee shop/cafe and a snack bar/deli. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

Business amenities include a business centre and 7 meeting rooms. Event space at this hotel measures 431 square feet (40 square metres) and includes a conference centre. A steam room, a rooftop terrace, and a vending machine are also featured at the luxury GemSuites Hotel & Apartments, Riverside. An airport shuttle (available 24 hours) is available for a fee. Self parking is free.

Smoking is allowed in designated areas at this 4.5-star Nairobi hotel.

Argenti – This restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • A restaurant
  • Couples/private dining
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Argenti

Things to do

  • Full-service spa
  • Health club
  • Outdoor pool
  • Steam room

Family friendly

  • DVD player
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Living room
  • Outdoor pool
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 7 meeting rooms
  • Business centre
  • Conference centre (431 square foot of space)

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace
  • Vegetable garden

Full-service spa

  • Sauna
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Area rugs in public areas
  • Gravel flooring in public areas
  • Hardwood flooring in public areas
  • No lift
  • Smooth flooring in public areas
  • Tile flooring in public areas

More

  • 11 floors
  • 2 buildings
  • Art Deco architecture
  • Banquet hall
  • Built in 100
  • Designated smoking areas (fines apply)
  • Humane treatment of captive wild animals
  • Locally sourced food prioritised
  • Vegan dining options

Room amenities

Bedroom

  • Pillow menu
  • Premium bedding

Bathroom

  • 3 private bathrooms
  • Bathtub or shower
  • Deep soaking bathtub or rainfall showerhead
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels
  • DVD player

Food and drink

  • Blender
  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Free bottled water
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Limited room service
  • Meal delivery service
  • Microwave
  • Oven
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Desk
  • Electrical adapters
  • Fan
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: midnight
Late check-in fee
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 50.0 per day.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 35.00 per vehicle (one-way, maximum occupancy 5)
  • Late check-in fee
  • Rollaway bed fee: USD 50.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
GemSuites Hotel & Apartments, Riverside offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

Gemsuites Luxury Serviced Apar Hotel Nairobi
Gemsuites Luxury Serviced Apar Hotel
Gemsuites Luxury Serviced Apar Nairobi
GemSuites Hotel Apartments Riverside Nairobi
GemSuites Hotel Apartments Riverside
GemSuites Riverside Nairobi
GemSuites Riverside
Gemsuites Luxury Serviced Apar
GemSuites Hotel & Apartments, Riverside Hotel
GemSuites Hotel & Apartments, Riverside Nairobi
GemSuites Hotel & Apartments, Riverside Hotel Nairobi

GemSuites Hotel & Apartments, Riverside Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 2 out of 4 reviews
Rating 8 - Good. 0 out of 4 reviews
Rating 6 - Okay. 1 out of 4 reviews
Rating 4 - Poor. 0 out of 4 reviews
Rating 2 - Terrible. 1 out of 4 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

5.0/10

Amenities

7.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Jael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff is very friendly and helpful
Stayed 8 nights in May 2025
Verified

6/10 Okay

Oscar

Liked: Cleanliness, staff & service
Very friendly staff but they’re understaffed. Water in the shower was warm, at best.
Stayed 8 nights in Aug 2024
Verified

10/10 Excellent

Patricie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2025
Verified

2/10 Terrible

Verified traveller

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Stayed 4 nights in Nov 2019