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Pullman Nairobi Upper Hill

4.0 star property

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Photo gallery for Pullman Nairobi Upper Hill

Restaurant
Creator video - submitted by Neil’s Travel Picks
Restaurant
Exterior
Reception

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Breakfast available

Explore the area

View in a map
Kenya Road Upper Hill, Nairobi, Nairobi County, 100
  • Place, Uhuru Park
    ‪12 min walk‬
  • Place, Strathmore University
    ‪15 min walk‬
  • Place, Kenyatta International Convention Centre
    ‪3 min drive‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪17 min drive‬

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Deluxe Room, 2 Double Beds

10.0 out of 10
Exceptional
(1 review)
  • 43 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Double Beds
  • Free Wi-Fi

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

  • 89 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed

  • 73 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • 33 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Suite, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed

  • 72 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Pullman Nairobi Upper Hill

This smoke-free hotel features an outdoor pool, a restaurant and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Additionally, 24-hour room service, a 24-hour front desk and a banquet hall are on-site.
Pullman Nairobi Upper Hill offers 30 accommodations with laptop-compatible safes and complimentary bottles of water. 55-inch Smart televisions come with cable channels. Bathrooms include a separate bath and shower with a rainfall showerhead, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include an iron/ironing board and blackout curtains. A nightly turndown service is provided and housekeeping is offered on a daily basis. Amenities available on request include hypo-allergenic bedding.

Recreational amenities at the hotel include an outdoor pool.
During your stay at Pullman Nairobi Upper Hill, you'll be within walking distance of Uhuru Park. Features include free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Buffet breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Amenities include a lift and a water dispenser
  • Just a 2-minute drive from Uhuru Park and a few minutes from Kenya Railway Golf Club
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. The business-friendly Pullman Nairobi Upper Hill also features an outdoor pool, 24-hour room service, and a lift. Free self parking is available.

This 4-star Nairobi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10:30 AM.
Pullman Nairobi Upper Hill has a restaurant on site.
Late-night fare is available from 24-hour room service.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available from 8:00 AM to 5:00 PM (KES 3 per day)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: KES 30 per person
  • A bar/lounge
  • A restaurant

Things to do

  • Outdoor pool

Family friendly

  • In-room cot
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Turndown service

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Area rugs in room
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11:30 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Pullman Nairobi Upper Hill

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for KES 3750.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately KES 30 per person
  • Nearby parking fee: KES 3 per day (328 ft away; open 8:00 AM to 5:00 PM)
  • Rollaway bed fee: KES 3750.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Pullman Nairobi Upper Hill Hotel
Pullman Nairobi Upper Hill Nairobi
Pullman Nairobi Upper Hill Hotel Nairobi

Pullman Nairobi Upper Hill Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 17 out of 22 reviews
Rating 8 - Good. 3 out of 22 reviews
Rating 6 - Okay. 1 out of 22 reviews
Rating 4 - Poor. 1 out of 22 reviews
Rating 2 - Terrible. 0 out of 22 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

IBRAHIM E

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very professional and courteous staff
Stayed 2 nights in Sep 2025
Verified

10/10 Excellent

Sudhanshu

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but not much around the area. A bit of an oasis. Hotel itself is excellent
Stayed 7 nights in Oct 2024
Verified

8/10 Good

Cheikh

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast was well organized, friendly staff and clean property. The gym is well equipped.
Stayed 7 nights in Aug 2024
Verified

10/10 Excellent

SHIH WEI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rooms are clean. Price is reasonable. Will definitely come again
Stayed 4 nights in Aug 2025
Verified

10/10 Excellent

Daisy Cheptoo

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Dec 2024
Verified

10/10 Excellent

genaro

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

LUXURY

the Pullman Hotel Upperhill is a luxury hotel in Nairobi. I felt very safe. Staff are excellent . Edward the Manager is stellar, caring very helpful and resourceful.
Stayed 4 nights in Nov 2024
Verified

10/10 Excellent

Jayne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel has the friendliest and most helpful people working there. They all seemed to want to make our stay the best it could be. The hotel is so comfortable and welcoming and I loved it. The one down side was the steak I ordered which was chewy and inedible - disappointing as it wasn’t at all cheap. I would definitely return but just not order steak.
Stayed 1 night in Jul 2025
Verified

10/10 Excellent

Colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel for business

Very good hotel for business or pleasure. Located about a 10 minute drive from the Nairboi National Park. Room service can take a little while so be sure to give it 45 mins. Also one time when they forgot to bring a spoon for my soup they took 20 minutes to bring one up by which time I had finished it using a teaspoon in the room. Otherwise a great hotel.
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Jan

Liked: Cleanliness, staff & service, amenities
Veldig bra hotell.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien como Siempre
Stayed 5 nights in Sep 2025
Verified

8/10 Good

Peter M

Stayed 7 nights in Nov 2025
Verified

6/10 Okay

Toshihiko

Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Junhee

Stayed 13 nights in Jul 2025
Verified

8/10 Good

martha

Stayed 1 night in May 2025
Verified

10/10 Excellent

ADIL

Stayed 4 nights in Apr 2025
Verified

10/10 Excellent

Chae

Stayed 2 nights in Feb 2025
Verified

4/10 Poor

Abbas

Disliked: Staff & service
Stayed 7 nights in Nov 2024
Verified

10/10 Excellent

Hervé

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

Junhee

Stayed 5 nights in Sep 2024