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Sarova Panafric Hotel

4.0 star property
VIP Access

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Photo gallery for Sarova Panafric Hotel

Poolside bar
1 bedroom, premium bedding, memory-foam beds, in-room safe
Property entrance
Studio Suite | Balcony view
Aerobics facility

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Spa
  • Air conditioning
  • Room service
  • Gym

Explore the area

View in a map
Junction of Kenyatta Ave and Valley Rd., Nairobi, Nairobi County, 00100
  • Uhuru Park
    ‪5 min walk‬
  • Kenyatta International Convention Centre
    ‪18 min walk‬
  • Yaya Centre
    ‪4 min drive‬
  • Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪17 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for Panafric Twin Room

1 bedroom, premium bedding, memory-foam beds, in-room safe

Panafric Twin Room

  • 22 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Panafric Deluxe Twin Room

1 bedroom, premium bedding, memory-foam beds, in-room safe

Panafric Deluxe Twin Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Executive Queen Room

1 bedroom, premium bedding, memory-foam beds, in-room safe

Executive Queen Room

  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panafric Deluxe Queen Room

Panafric Deluxe Queen Room | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Panafric Deluxe Queen Room

9.0 out of 10
Wonderful
(2 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Panafric Room

1 bedroom, premium bedding, memory-foam beds, in-room safe

Panafric Room

10.0 out of 10
Exceptional
(2 reviews)
  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Signature Suite

1 bedroom, premium bedding, memory-foam beds, in-room safe

Signature Suite

  • 63 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Executive Queen Room - Premier

Executive Queen Room - Premier | View from room

Executive Queen Room - Premier

  • 39 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite

Studio Suite | 1 bedroom, premium bedding, memory-foam beds, in-room safe

Studio Suite

  • 53 sq m
  • Sleeps 3
  • 1 King Bed

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includes taxes & fees
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About this property

Sarova Panafric Hotel

Suburban hotel with 2 restaurants and full-service spa
2 restaurants, a full-service spa and an outdoor pool are available at this hotel. Free WiFi in public areas and free valet parking are also provided. Other amenities include 2 bars/lounges, a fitness centre and a poolside bar.
Sarova Panafric Hotel offers 176 air-conditioned accommodations with a safe and complimentary bottles of water. Each accommodation is individually furnished and decorated. Memory foam beds feature premium bedding. A pillow menu is available. LED televisions come with premium satellite channels. Bathrooms include a shower with a rainfall showerhead, bathrobes, bidets and complimentary toiletries.

This Nairobi hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness centre.
The on-site spa has 2 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Our customers tell us that they can't get enough of the helpful staff at Sarova Panafric Hotel. During your stay, you're just a quick walk from Uhuru Park. Enjoy features like free WiFi in public areas and free valet parking, plus 2 restaurants.
  • Free WiFi
  • Free valet parking and self-parking
  • The 2 restaurants, poolside bar and 2 bars/lounges offer choices for drinking and dining
  • Take a swim in the outdoor pool
  • Indulge with massages, manicures and pedicures or body wraps at the spa
  • Services include dry cleaning/laundry, a concierge and a porter
  • On-site recreation includes a gym
  • Within a 15-minute walk of Uhuru Park and Nairobi Gallery
  • Airport shuttle service available for a fee
Sarova Panafric Hotel offers its guests a full-service spa, an outdoor pool, and a fitness centre. There are 2 restaurants on site, along with a nearby snack bar/deli. You can enjoy a drink at one of the bars, which include 2 bars/lounges and a poolside bar. WiFi is free in public spaces.

A 24-hour business centre and 6 meeting rooms are available. Event space at this hotel measures 2325 square feet (216 square metres) and includes conference space. The business-friendly Sarova Panafric Hotel also features gift shops/newsstands, a garden, and concierge services. An airport shuttle (available 24 hours) is available for a fee. Free self parking and valet parking are available. A complete renovation of Sarova Panafric Hotel was completed in January 2022.

Smoking is allowed in designated areas at this Nairobi hotel.

Sarova Panafric Hotel has 2 restaurants serving breakfast, lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Free secured self parking on site
  • Free secured valet parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Couples/private dining
  • Snack bar/deli

Things to do

  • Full-service spa
  • Gym
  • Outdoor pool
  • Shopping

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 2,325 square feet of conference space
  • 24-hour business centre
  • 6 meeting rooms

Outdoors

  • Garden
  • Outdoor entertainment area
  • Pool umbrellas

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Smooth flooring in public areas
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • Built in 1969
  • Designated smoking areas
  • Reception hall
  • Renovated entire property - January 2022

Room amenities

Bedroom

  • Memory foam mattress
  • Pillow menu
  • Premium bedding

Bathroom

  • Bidet
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • LED TV with premium satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must transfer via airport shuttle to the property; guests must contact the property at least 24 hours before travel, using the contact information on the confirmation received after booking
This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Sarova Panafric Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 30 per person (one-way)
  • Airport shuttle fee per child: USD 20 (one-way), (from 4 to 12 years old)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
To get to the property, guests need to transfer by airport shuttle. Transfers need to be confirmed by contacting the property at least 24 hours before travel on the number on the booking confirmation. Sarova Panafric Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets and service animals are not allowed on site.

Property is also known as

Panafric
Panafric Sarova
Sarova Panafric
Sarova Panafric Hotel
Sarova Panafric Hotel Nairobi
Sarova Panafric Nairobi
Panafric Hotel Nairobi
Sarova Panafric
Sarova Panafric Hotel Hotel
Sarova Panafric Hotel Nairobi
Sarova Panafric Hotel Hotel Nairobi

Sarova Panafric Hotel Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 188 out of 432 reviews
Rating 8 - Good. 171 out of 432 reviews
Rating 6 - Okay. 49 out of 432 reviews
Rating 4 - Poor. 16 out of 432 reviews
Rating 2 - Terrible. 8 out of 432 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Yves

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

MARK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay was great. The room was clean and the air-conditioning was working and room services was great too. The only disappointment was food. We were served with meat (beef) that was rotten. But, the kitchen department asked for apology and we appreciated their apology & explanations. They handled it in a very professional. Otherwise overall everything was excellent.
Stayed 4 nights in May 2025

10/10 Excellent

Yonathan

Stayed 4 nights in May 2025

10/10 Excellent

Zaki

Stayed 7 nights in Apr 2025

10/10 Excellent

Dawn

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel with Great Staff

I had an amazing stay here. The staff were top notch and extremely helpful during our entire stay. I had a few issues with my initial room that I was given at check in, and when I brought them up to the onsite manager, he quickly went out of his way to change my room. ALL of the staff I interacted with were fantastic. From the front desk, to the restaurant staff, to housekeeping, everyone went above and beyond. The rooms were great and very comfortable. Even the room I changed from was great. The main issue I had was with the balcony door. It had a large gap that could let bugs inside. Because I could not get the yellow fever vaccine, I was terrifed of mosquitos coming in. As I stated earlier, the manager changed our room without any issue and the new room was perfect. I would reccommend this hotel to anyone going to Nairobi.
Stayed 8 nights in Mar 2025

10/10 Excellent

zohrab

Stayed 2 nights in Mar 2025

10/10 Excellent

zohrab

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great gym and excellent breakfast buffet! The staff are very courteous and friendly
Stayed 2 nights in Mar 2025

10/10 Excellent

Martyne

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very customer oriented. Martyne from Canada
Stayed 1 night in Feb 2025

10/10 Excellent

Paul, Maidstone

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were just fantastic people and very patient. The rooms were very clean plus the housekeeping staff do not hesitate to help when asked. The guest services team at the restaurant are just fabulous. Making my 18 year old daughter's birthday a very special day to remember. Thank you all at Sarova Panafric.
Stayed 5 nights in Feb 2025

10/10 Excellent

Kenneth

Travelled with partner, Travelled with group
Excellent guest services, very clean
Stayed 1 night in Feb 2025

10/10 Excellent

Elizabeth

Stayed 1 night in Feb 2025

10/10 Excellent

linda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service
The best thing about the Sarova is the staff. Everyone eager to help you and welcome you. The spa treatments were wonderful with Pamela and Caroline. Kelvin was the best waiter and Stanley handled a large group well. Our main problem was the lobby only holds 10 people so there isn’t a place to hold meetings. Fortunately the weather was good and we met outside at the poolside restaurant.
Stayed 4 nights in Jan 2025

8/10 Good

Danica

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

6/10 Okay

Riad

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great staff, bad manager.

The staff were amazing, but manager was very rude and unhelpful. I made 2 reservations, as i stayed there twice within a week. 3 days and one day. On the one day i forgot to check 2 people, but the manager insisted that i pay extra $40, for that mistake. He said one person is cheaper because less water, less towels, and so on. But then i realized that the price is the same, and when i confronted him, he said, its the policy, abd has nothing to fo with what he stated before, so he actually lied. He said it will be too much work for him to cancel the extra $40. We had a pleasant time with everyone, except the manager, whose supposed to be the best example of customer service. He was very rude and unprofessional. I have a group of 8 people coming in August, but we will definitely not stay there..
Stayed 1 night in Jan 2025

2/10 Terrible

Felicia

Travelled with partner
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Staff to give feedbacks when customer complain about things which needs to be fixed in rooms
Stayed 2 nights in Dec 2024

10/10 Excellent

Teresia

Stayed 1 night in Nov 2024

8/10 Good

GICHUKI

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 1 night in Dec 2024

8/10 Good

Desalegn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

My stay in Sarova Hotel

I like our stay over all. However, when they handled my luggage upon my arrival, they dropped my laptop and broke it. Now, I can’t use my laptop and am forced to buy a new one.
Stayed 2 nights in Nov 2024

10/10 Excellent

Phanuel

Stayed 2 nights in Dec 2024

10/10 Excellent

sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff. Great location. Good restaurant
Stayed 1 night in Nov 2024

10/10 Excellent

Jacqueline

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Tacoma R

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love staying here ! Mr James , Mr Bentley and Ms Anna always make you feel like coming home when you arrive ! The food and staff are amazing- the spa is a must !
Stayed 1 night in Nov 2024

10/10 Excellent

Mrs C

Stayed 1 night in Nov 2024

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite convenient part of Nairobi for basing yourself if you have meetings around the city. Immediate area is not great. Hotel is good value for money, staff extremely proactive, helpful and friendly. Thank you.
Stayed 4 nights in Oct 2024