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Superior Double Room

Bed Count 1 King Bed Maximum Occupancy 2 Max

Deluxe Double Room

Bed Count 1 Queen Bed Maximum Occupancy 2 Max

Deluxe Twin Room

Bed Count 2 Twin Beds Maximum Occupancy 2 Max

Standard Single Room

Bed Count 1 Queen Bed Maximum Occupancy 1 Max

Hotel Description

During your stay at Sunstar Hotel, you'll be within walking distance of Garden City Mall. Free WiFi in public areas, free self-parking and a free manager's reception are available.

  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include 2 restaurants, a coffee shop and a bar/lounge
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes racquetball/squash
  • 6 minutes by car from Thika Road Mall and 6 minutes from Karura Forest
  • Airport shuttle service available for a fee

Property Features

There are 2 restaurants on site, as well as a coffee shop/cafΘ and a nearby snack bar/deli. You can enjoy a drink at the bar/lounge. A free manager's reception is offered daily. WiFi is free in public spaces. A business centre and 40 meeting rooms are available. A rooftop terrace, barbecue grills, and multilingual staff are also featured at the business-friendly Sunstar Hotel. You'll have access to the outdoor pool and health club at a partner property. An airport shuttle (available 24 hours) is available for a fee. Self parking is free. This Victorian Nairobi hotel is smoke free.

  • 1 building
  • 59 guestrooms or units
  • 4 levels
  • 2 dining venues
  • Built in 2013
  • Manager's reception (free)
  • Deli
  • Terrace on the roof
  • Conference centre
  • Business facilities
  • Breakfast available (surcharge)
  • Dry cleaning
  • Self-service laundry
  • Front desk (24 hours)
  • Staff members are multilingual
  • Storage area for luggage
  • Front desk safe
  • Tour and ticket information
  • Concierge
  • Wedding services available
  • Garden
  • BBQ grill(s)
  • Outdoor picnic space
  • Beauty salon
  • Newspapers in lobby (free)
  • Television in lobby
  • No smoking on site
  • Bar or lounge
  • Coffee shop

Family Friendly Amenities

  • Free WiFi
  • Soundproofed rooms
  • Snack bar/deli
  • Laundry facilities
  • Refrigerator

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Airport shuttle
  • Parking: Free self parking

Room Amenities

Sunstar Hotel offers 59 air-conditioned accommodations with minibars and complimentary bottles of water. Televisions come with cable channels. Guests can make use of the in-room fridges and coffee/tea makers. Bathrooms include a shower, slippers, designer toiletries and complimentary toiletries. Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Housekeeping is provided on a daily basis.

  • Minibar
  • In-room dining (limited hours)
  • Television
  • Cable channels
  • Fridge
  • Coffee maker
  • Shower
  • Housekeeping (daily)
  • Slippers
  • Designer toiletries
  • Telephone
  • Desk
  • Sound-insulated rooms
  • Air conditioning
  • Ceiling fan
  • Ensuite bathroom

Food & Drink

The hotel hosts a free manager's reception daily.

Sunstar Hotel has 2 restaurants on site.

Room service (during limited hours) is available.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Racquetball/squash on site
  • Casino nearby
  • Health or beauty spa nearby

Spa Services

  • Manicures and pedicures
  • Massages

Hotel Policies

Check-in

  • Check-in time starts at noon
  • Check-in time ends at anytime
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. Front desk staff will greet guests on arrival.

Sunstar Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10:30 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards; cash is not accepted

Safety features at this property include a fire extinguisher, a security system, a first aid kit and window guards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property accepts Visa and Mastercard. Cash is not accepted. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards in all accommodation.

  • Staff temperature checks are conducted regularly
  • Temperature checks are available to guests
  • Bed sheets and towels are not washed at a temperature of at least 60°C/140°F
  • Commonly-touched surfaces are cleaned with disinfectant
  • Property confirms they are implementing guest safety measures
  • Property is cleaned with disinfectant
  • Contactless check-out is not available
  • Staff wears personal protective equipment
  • Security system
  • Debit cards not accepted
  • Protective clothing is not available to guests
  • Property follows sanitisation practices of Safe Travels (WTTC - Global)
  • No shield between guests and staff in main contact areas
  • Guests are provided with free hand sanitiser
  • Staffed front desk
  • Social distancing measures are in place
  • Contactless check-in is not available
  • No rollaway/extra beds available
  • No cots (infant beds) available
  • No lifts
  • Property confirms they are implementing enhanced cleaning measures
  • Smoke detector
  • Individually-wrapped food options are available
  • Individually-wrapped food options are available for breakfast
  • Individually-wrapped food options are available for lunch
  • Individually-wrapped food options are available for dinner
  • Individually-wrapped food options are available through room service
  • Gap period enforced between guest stays - 24 hours

Fees

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately USD 12 for adults and from USD 6 for children
  • Airport shuttle fee: USD 30 per vehicle (one-way)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

Hotel Names

  • Sunstar Hotel Nairobi
  • Sunstar Nairobi
  • Sunstar Hotel Hotel
  • Sunstar Hotel Nairobi
  • Sunstar Hotel Hotel Nairobi

You should know

  • Set meals are served in guestrooms only (no menus or public dining).
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.