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WE Hotel and Suites

3.0 star property

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Photo gallery for WE Hotel and Suites

Standard Twin Room, 1 Bedroom, Accessible, City View | Premium bedding, pillow-top beds, minibar, in-room safe
Front of property
Apartment, 1 Bedroom | Terrace/patio
Reception
View from property

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Gym
  • Business services

Explore the area

View in a map
Stima Lane, Off Lower Kabete Road, Westlands, Nairobi, Nairobi, 00400
  • Place, Westgate Shopping Mall
    ‪5 min walk‬
  • Place, Sarit Centre
    ‪5 min walk‬
  • Place, Oshwal Religious Centre
    ‪12 min walk‬
  • Airport, Nairobi (NBO-Jomo Kenyatta Intl.)
    ‪23 min drive‬

Room options

View all photos for Standard Room

Premium bedding, pillow-top beds, minibar, in-room safe

Standard Room

  • City view
  • 28 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Superior Room

Premium bedding, pillow-top beds, minibar, in-room safe

Superior Room

  • City view
  • 35 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Apartment, 1 Bedroom

Premium bedding, pillow-top beds, minibar, in-room safe

Apartment, 1 Bedroom

  • City view
  • 42 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 King Bed
  • Free Wi-Fi

View all photos for Executive Room

Executive Room | Premium bedding, pillow-top beds, minibar, in-room safe

Executive Room

  • City view
  • 42 sq m
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

Family Apartment, Non Smoking, Resort View

  • Resort view
  • 2 bedrooms
  • Sleeps 4
  • 1 Queen Bed
  • Free Wi-Fi

About this property

WE Hotel and Suites

Along with a full-service spa, this hotel has a restaurant and a 24-hour fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a 24-hour business centre and a coffee shop/cafe are on-site.
WE Hotel and Suites offers 66 accommodations with minibars and a safe. Rooms open to balconies or patios. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include a shower, slippers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Be well Spa has massage/treatment rooms. Services include facials, body treatments and manicures and pedicures. The spa is open daily.
During your stay at WE Hotel and Suites, you're just a quick walk from Sarit Centre. Features include free WiFi in public areas and free valet parking, plus a full-service spa.
  • Free WiFi
  • Free valet parking and self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Indulge with massages, facials or manicures and pedicures at Be well Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • 13 minutes by car from Nairobi National Park and 6 minutes from Kenyatta International Convention Centre
  • Airport and local-area shuttle service available for a fee
WE Hotel and Suites offers its guests a full-service spa and a 24-hour fitness centre. There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Business amenities include a 24-hour business centre and meeting rooms. Spa services, a terrace, and tour/ticket assistance are also featured at the business-friendly WE Hotel and Suites. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Self parking and valet parking are free.

Smoking is allowed in designated areas at this 3-star Nairobi hotel.

On-site venue – This restaurant specialises in international cuisine and serves breakfast, lunch and dinner. Open 24 hours.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • 24-hour gym
  • Full-service spa
  • TV in common areas

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms

Outdoors

  • Terrace

Full-service spa

  • Facials
  • Manicures/pedicures
  • Massage
  • Spa open daily
  • Spa treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Hand-held showerhead
  • Lift
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • Art Deco architecture
  • Banquet hall
  • Built in 2016
  • Designated smoking areas

Room amenities

Bedroom

  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Desk
  • Heating
  • Phone
  • Portable fan
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: noon; check-in end time: 2 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Renovations and closures

This property is closed from 1 January 2026 to 31 January 2027 (dates subject to change).

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at WE Hotel and Suites

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 5 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 25.00 per vehicle (return)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
WE Hotel and Suites offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • One child aged 5 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Pets and service animals are not allowed on site.

Property is also known as

Westend Hotel Nairobi
Westend Nairobi
WE Hotel and Suites Hotel
WE Hotel and Suites Nairobi
WE Hotel and Suites Hotel Nairobi

WE Hotel and Suites Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 10 out of 33 reviews
Rating 8 - Good. 16 out of 33 reviews
Rating 6 - Okay. 2 out of 33 reviews
Rating 4 - Poor. 3 out of 33 reviews
Rating 2 - Terrible. 2 out of 33 reviews

8.4/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

8/10 Good

Epiphane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staffs were very nice.
Stayed 2 nights in May 2024
Verified

8/10 Good

Carol

Liked: Staff & service, property conditions & facilities
Great location for shopping in busy city! In posh embassy area so costs are higher but choice is wide
Stayed 1 night in Jun 2023
Verified

8/10 Good

Patrick

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs were helpful
Stayed 2 nights in Nov 2022
Verified

6/10 Okay

Shaheen

Liked: Cleanliness
It felt like Airbnb not really like a hotel.
Stayed 8 nights in Jan 2024
Verified

2/10 Terrible

KANIU

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
The bedsheets were not changed for 4 days and it stank. The bed is basically squeaky boards. The towels were not always replaced and I had to use my own. The staff was friendly though and it it was safe.
Verified

4/10 Poor

Emma

Liked: Cleanliness
Disliked: Staff & service, room comfort

Stay away

We booked a hotel after beeing on a safari so that we could have a relaxing stay without any hassle. We booked the stay a couple of hours before checking in and the hotel confirmed the booking right away. When we arrived we got told that it was something wrong with our room ( why were we not informed about this before arriving?) and that we would stay at a hotel next doors that they owned. Turns out it was an appartment hotel so we needed to walk over to the hotel for breakfast and if we wanted to use the gym, which isn’t what we had wanted since we wanted a hassle free stay. The wifi barely worked and we got kicked out all the time. We had payed extra for the breakfast ( about 10$ each) and the breakfast was not good at all. There was nothing to put on the sandwiches except for butter, the toaster for the bread was not working well so the bread either got black or not toasted at all. The selection of breakfast was very sparse and we saw one table that even brought some extra items to the breakfast so that they could have a decent breakfast. When we checked out we requested a refund on the difference in price of the hotel and the appartment ( the price we payed for the hotel was about double the price of the appartment). From the start they didnt want to compensate us at all and said that the price was the same for both, but according to their website that was a lie. After alot of discussion we got about 50% of the difference back. Defenitly do not recommend.
Stayed 1 night in Nov 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place had more then we expected and was a nice surprise. They may want to mop the floors a little better, but loved the space we had and having a full kitchen was fabulous.
Stayed 1 night in Aug 2020
Verified

10/10 Excellent

Ron

Liked: Staff & service, amenities, property conditions & facilities
The staff were friendly, helpful,and followed up, in short excellent. Five stars. The hotel was clean and well located in safe area walking distance to malls and stores. Not a lot of fancy aminities or manicured grounds, it is a high rise style hotel but very good value for your money. Restaurant is a bit limited but food was good and again staff was first class. The hotel driver arranged a great day long trip to a lake with nice fish lunch.
Stayed 13 nights in Mar 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the room was well cleaned everyday. Spraying the rooms of mosquitoes was well appreciated.
Stayed 6 nights in Mar 2019
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
The cleanliness and the hospitality of the staff The car pack is not user friendly
Stayed 4 nights in Feb 2019
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort
There was little or no hot water on both days of our stay. One of our rooms had an emergency exit in the room. The stairs outside of the door were used by staff and it was very noisy early in the morning and throughout the night. At breakfast, bread had some mold
Stayed 2 nights in Jan 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice breakfast included. Friendly staff. A bit away from the city, but quiet area to stay.
Stayed 1 night in Dec 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
The hotel was generally good, rooms spacious and cosy and certainly balcony is very useful. Restaurant staff was really nice and friendly. A little negative detail was that when guest from another room came to visit, we got a call from the staff, inquiring why there are currently 3 people in our room while it's a room for two guests. I had to explain that the person just came to have chat and later going to his own room. This left impression like privacy is not much respected and the guests movements within hotel are somehow observed too much. I am a frequent traveller and it was first time something like that occured. But overall good hotel with fine facilities and can offer enjoyable stay.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place well situated and the staff were friendly. Only thing is the construction being done in the area which starts quite early. Malls and restaurants very close. Recommend.
Stayed 3 nights in Nov 2018
Verified

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Hotel in Quiet Area

This is a good, clean, secure hotel in a good area. The staff were friendly and efficient, and the wifi worked well. The room did not have air conditioning, although it was not needed anyhow. The room had a balcony. The food in the restaurant was of variable quality, but was generally okay. I would be happy to return to this hotel.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Jihaan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel was as advertised (close to everything, clean and good breakfast). Many hotels in Nairobi aren’t what is advertised online.
Stayed 1 night in Oct 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Superb value for business traveler

Westend Hotel is a superb value three star business hotel. Located is Westlands (which is rapidly becoming the main business district). Immediate hotel surroundings are nothing special but you are a 5-10 minute walk from shopping malls, restaurants, and night life. Rooms are comfortable and super clean. The on site restaurant offers a full (and large) selection of food 24 hours. Service impeccable and the food is very good. They have conference rooms, gym & spa (which I didn’t use). AND ... superb value with several room options for less than $100
Stayed 1 night in Oct 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Food was good. The gym and spa are ok. The room was spacious and comfortable. Location quite scary though. And the receptionist should have more manners and respectful. Accept mistakes that you had done. Make sure always assign the right room to the guests. Overall poor in professionalism.
Stayed 3 nights in Oct 2018
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I like the friendliness of the staff and the cleanliness of the room and the property. The professionalism of the staff is commendable However, I didn't like the fact that there were mosquitos and the Central AC system was turned off at night.
Stayed 3 nights in Sep 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Strongly recomment with this price

I spent 2 nights there. On the day of check in, our room type was full, we got a free upgrade for first night. We has a early day tour departure, 4:30am. They offer us a pick breakfast which we did not expexted for. The staff there are very nice. Comfort bed, hot shower, quiet and good breakfast.
Stayed 2 nights in Sep 2018
Verified

8/10 Good

Ana

Liked: Cleanliness, staff & service, property conditions & facilities
The hotel is quite good for the price. They offer a good variety of food for breakfast, free water bottles every day, the free WiFi that is quite fast. The hotel staff is extremely nice and attentive to customer needs. The location is very good, you can walk to Westgate mall and neighboring places. The only issue I see is that hot water was not working very well.
Stayed 4 nights in Aug 2018
Verified

8/10 Good

A

Liked: Staff & service, property conditions & facilities

details

We had 3 rooms and in 1 room the bottom sheet was not clean (small blood stain) Each double bed has 2 pillows, quite thin, it would be nice two pillows per person. Wifi was not great Otherwise very comfortable, nice staff and good restaurant.
Stayed 1 night in Aug 2018
Verified

8/10 Good

Jocelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Westend, Westlands, Nairobi.

Well it was a good night stay. We were welcomed at the reception which is on the 7th floor. They were clueless about our booking and rates, etc. nevertheless we were taken to our room. Since we were tired after a long journey we decided to have a nice hot shower, the hot water refused to oblige. The attendant the got is shifted to another room after which we were comfortable. The attendant was very apologetic. The staff wants to keep you happy at all times. Breakfast was lovely and the restaurant is on the top floor which allows for a view of Nairobi - awesome. Would I go there again? Yes I woukd.
Stayed 1 night in May 2018
Verified

10/10 Excellent

Tamer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

I stayed for 10 business days and I like it, top close to Westgate mall and can wake 10 minutes to in morning and it's safe place and the toilat contains Sprayer which is too great for people used to use it
Stayed 11 nights in Jul 2017
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was very helpful. Repair work noise lasted well past 1130 pm which was annoying. Room was very nice and the hotel was in a good location.