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Hotel Description

During your stay at Hatago, you'll be close to Yanbafurusatokan rest area. Features include free WiFi in public areas, free self-parking and free train pick-up service.

  • Free WiFi
  • Free self-parking
  • Dining options include 2 coffee shops/cafes and a restaurant
  • Amenities include free newspapers in reception, a front desk safe and a meeting room
  • On-site recreation includes hot springs
  • 21.1 miles (33.9 km) from Karuizawa Toy Kingdom and 14.9 miles (23.9 km) from Shima River
  • Free train station pick-up and train station drop-off shuttle service

Property Features

There's a restaurant on site, along with 2 coffee shops/cafes. WiFi is free in public spaces. Hatago offers its guests hot springs. A train station pick-up shuttle and A train station drop-off shuttle are free. Spa services, a library, and a garden are also featured at Hatago. Free self parking is available.

  • 27 guestrooms or units
  • 2 coffee shops
  • Coffee in lobby
  • Front desk (24 hours)
  • Storage area for luggage
  • Front desk safe
  • Concierge
  • Library
  • Garden
  • Newspapers in lobby (free)
  • 1 conference room
  • Dining venue

Family Friendly Amenities

  • Free WiFi
  • Fridge

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Parking

Free self parking

Transport

  • Property shuttles: Free train station pick-up
  • Parking: Free self parking

Room Amenities

Hatago offers 27 accommodations with laptop-compatible safes and free toiletries. Flat-screen televisions are featured in guestrooms. This Higashiagatsuma ryokan provides complimentary wireless Internet access. Housekeeping is offered on a daily basis and in-room massages can be requested. Rollaway/extra beds (complimentary) are also available.

  • Flat-screen television
  • Fridge
  • Rollaway beds (free)
  • Housekeeping (daily)
  • Massage in room (surcharge)
  • Laptop safe
  • Toiletries (free)
  • Climate control

Food & Drink

Hatago has a restaurant on site.

Nearby Activities

The recreational activities listed below are available either on-site or nearby; fees may apply.

  • Hot springs on site

Spa Services

Guests can pamper themselves by indulging in the on-site spa services.

Public bath/onsen services include an indoor mineral hot spring (onsen) and yukata (Japanese robe). These services feature separate men's and women's areas. There are hot springs on site.

  • Indoor mineral hot springs (Japanese-style onsen)
  • Outdoor mineral hot springs (Japanese-style onsen)
  • Yukata (Japanese robe)

Accessibility

If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.

  • Wheelchair accessible parking

Hotel Policies

Check-in

  • Check-in time starts at 3 PM
  • Check-in time ends at 5:30 PM
  • Minimum check-in age is: 18

Special check-in instructions:

This property offers transfers from the train station. Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Hatago offers transfers from the train station. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival.

Check-out

  • Check-out by 10 AM

Payment types

Children and extra beds

  • Children are welcome.
  • Free rollaway/extra beds!
  • Cots (infant beds) are not available.

Pet Policy

  • No pets allowed, but service animals are welcome

Policies

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession. This property accepts Visa, Mastercard, American Express, Diners Club and JCB International.

  • Service animals are allowed
  • Staffed front desk
  • No cots (infant beds) available

Hotel Names

  • Hatago Inn Higashiagatsuma
  • Hatago Higashiagatsuma
  • Hatago
  • Hatago Ryokan
  • Hatago Higashiagatsuma
  • Hatago Ryokan Higashiagatsuma

You should know

  • As required by the Japanese Ministry of Health, Labour and Welfare, all international visitors must submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels etc). Also, it's required that lodging proprietors photocopy the passports of all registering guests and keep the photocopy on file.
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*Price based on the lowest price found within past 24 hours and based upon one night stay for two adults over the next thirty days. Prices and availability subject to change. Additional terms may apply.