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The Cubana Resort Nambucca Heads

Property class: 3.5

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Photo gallery for The Cubana Resort Nambucca Heads

Beach nearby, white sand
Iron/ironing board, free WiFi, bed sheets
King Pet Friendly Room | Iron/ironing board, free WiFi, bed sheets
Family Pet Friendly Room | Iron/ironing board, free WiFi, bed sheets
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
Corner Pacific Hwy & Riverside Drive, Nambucca Heads, NSW, 2448
  • Place, Nambucca Valley Visitor Information Centre
    ‪1 min walk‬
  • Place, Nambucca Heads Island Golf Club
    ‪5 min walk‬
  • Place, Nambucca Heads Bowling & Recreation Club
    ‪2 min drive‬
  • Airport, Coffs Harbour, NSW (CFS)
    ‪30 min drive‬

Room options

View all photos for Queen Terrace Room

Queen Terrace Room | Iron/ironing board, free WiFi, bed sheets

Queen Terrace Room

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for King Terrace Room

King Terrace Room | Iron/ironing board, free WiFi, bed sheets

King Terrace Room

9.6 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Twin Terrace Room

Twin Terrace Room | Iron/ironing board, free WiFi, bed sheets

Twin Terrace Room

8.6 out of 10
Excellent
(9 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Single Bed

View all photos for Standard Family Room

Standard Family Room | Iron/ironing board, free WiFi, bed sheets

Standard Family Room

8.8 out of 10
Excellent
(8 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for King Pet Friendly Room

King Pet Friendly Room | Iron/ironing board, free WiFi, bed sheets

King Pet Friendly Room

9.8 out of 10
Exceptional
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Family Pet Friendly Room

Family Pet Friendly Room | Iron/ironing board, free WiFi, bed sheets

Family Pet Friendly Room

9.0 out of 10
Wonderful
(4 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

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About this property

The Cubana Resort Nambucca Heads

An outdoor pool, a restaurant and a fitness centre are available at this smoke-free motel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a poolside bar and laundry facilities are on-site.
The Cubana Resort Nambucca Heads offers 37 air-conditioned accommodations with coffee/tea makers and a hairdryer. 40-inch flat-screen televisions come with cable channels.

Bathrooms include a shower and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Housekeeping is provided on a daily basis.

Recreational amenities at the motel include an outdoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

During your stay at The Cubana Resort Nambucca Heads, you're just a quick walk from Nambucca Valley Visitor Information Centre. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 25+ Mbps)
  • Free self-parking
  • Enjoy garden views while dining at Cubana Cantina
  • Continental breakfast served daily for a fee
  • Take a swim in the outdoor pool
  • Services include tour or ticket assistance and a porter
  • On-site recreation includes a gym and bicycles to rent
  • Just a 2-minute drive from Nambucca Heads Island Golf Club and 5 minutes from Shelly Beach
  • Cats and dogs welcome free of charge (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
The Cubana Resort Nambucca Heads offers its guests an outdoor pool and a fitness centre. There's a restaurant on site. You can enjoy a drink at one of the bars, which include a poolside bar and a bar/lounge. WiFi is free in public spaces.

A terrace, tour/ticket assistance, and a garden are also featured at The Cubana Resort Nambucca Heads. Self parking is free.

This 3.5-star Nambucca Heads motel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 7:30 AM to 10:00 AM.
Cubana Cantina – This poolside restaurant serves breakfast and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available. Happy hour is offered.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 7:30 AM to 10:00 AM for a fee: AUD 10 to 15 per person
  • A bar/lounge
  • A poolside bar
  • A restaurant

Restaurants on site

  • Cubana Cantina

Things to do

  • 18-hole adjacent golf course
  • Bicycle rentals
  • Golf caddies
  • Golf carts
  • Golf clubhouse
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Pool gate

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Garden
  • On a river
  • On the boardwalk/promenade
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance

More

  • 1 floor
  • 3 buildings
  • Banquet hall
  • Built in 1988
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 6:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
Late check-out fee: AUD 50

Special check-in instructions

The property charges 1.1 per cent for credit card payments
The front desk is open daily from 7:30 AM - 6:00 PM
Guests will receive an email within 24 hours before arrival with check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

  • Pets are welcome and stay free
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: approximately AUD 10 to 15 per person
  • Late check-out fee: AUD 50 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.1 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
The front desk at this property is open daily from 7:30 AM - 6:00 PM.
To arrange for check-in, guests must contact the property at least 24 hours prior to arrival using the information on the booking confirmation. Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests will receive an email 24 hours before arrival with check-in information. Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Reservations are needed for golf tee times. For reservations, contact the motel before arrival using the contact information on the booking confirmation.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply. To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

National rating

This property has been awarded a star rating from the Australian star ratings agency, Star Ratings Australia.

Property is also known as

Best Western Destiny Motor
Best Western Destiny Motor Inn
Best Western Destiny Motor Inn Nambucca Heads
Best Western Destiny Motor Nambucca Heads
Destiny Motor Inn Nambucca Heads
Destiny Motor Inn
Destiny Motor Nambucca Heads
Destiny Motor
Best Western Nambucca Heads
Nambucca Heads Best Western
The Cubana Nambucca Heads
Destiny Motor Inn Nambucca Heads
The Cubana Resort Nambucca Heads Motel
The Cubana Resort Nambucca Heads Nambucca Heads
The Cubana Resort Nambucca Heads Motel Nambucca Heads

The Cubana Resort Nambucca Heads Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 154 out of 349 reviews
Rating 8 - Good. 124 out of 349 reviews
Rating 6 - Okay. 46 out of 349 reviews
Rating 4 - Poor. 20 out of 349 reviews
Rating 2 - Terrible. 5 out of 349 reviews

8.4/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

7.8/10

Property conditions & facilities

Reviews

4/10 Poor

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Sheets hadnt been changed from the guests prior, non guests / locals just use the pool as its not secured and no staff are onsite in the afternoon, bar / restaurant was closed Sunday / Monday even in peak season. Overall not great / clean especially for the price
Stayed 3 nights in Jan 2026

8/10 Good

Robert

The room was
Stayed 3 nights in Jan 2026

2/10 Terrible

Kylie

Disliked: Cleanliness, amenities, property conditions & facilities
This so called “Resort” doesn’t qualify for any Stars! Well below standard, even for a budget motel .. I’ve stayed in better budget motels. We had a sauna and then went to use the shower adjacent to the sauna & the shower recess floor was covered in human faeces. I advised the guy at reception who came to view it, then proceeded to get the hose, hosed it and that was it, DONE ✅ No hot water, no disinfectant, didn’t close the shower / toilet off - remained open for other guests using the sauna, spa and pool to use. Went back to check again if it was closed off, NO, it remained open. Went to reception to speak about the health concerns and request to check out BUT alas the reception all closed up. We also had a red / ginger hair on our bath towel (we’re both white blond) - the whole so called resort of far from any being worthy of any stars. The venue/street signage for the venue does not state RESORT rather THE CUBANA - HEMMINGSWAY BAR & GRILL. Very underwhelming to say the least…
** Does NOT state RESORT
Hair on the towel
Close up of the hair on the towel
Reception closed up Sunday afternoon re WHS procedures for bio hazard of human faeces in shower just hosed off - no hot water or disinfectant products used. Facility remained open for other guests to step on and shower in.
Stayed 1 night in Jan 2026

6/10 Okay

John

Liked: Cleanliness, staff & service
Room was large enough to accommodate a small lounge or similar to make it a little more comfortable.
Stayed 6 nights in Jan 2026

10/10 Excellent

Brett

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was perfect . Will definitely stay there again .
Stayed 1 night in Jan 2026

2/10 Terrible

Tracy

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
The room was awful for the price we paid, quality was more a cheap motel.
Stayed 1 night in Jan 2026

10/10 Excellent

Sudip

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything good
Stayed 1 night in Jan 2026

10/10 Excellent

Keith

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great place - great location - nice restaurant, comfotable and clean room - walked across for a spot of fishing, golf short distance , RSL close by - we loved our stay
Stayed 1 night in Jan 2026

8/10 Good

Kerry

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Loved the room and outdoor area. The restaurant wasn't really good because the aircon was not working and could not eat in there as it was way too hot.
Stayed 1 night in Jan 2026

8/10 Good

Mary

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and spacious. Shower was lovely with great water pressure. Staff tried to be helpful with dining suggestions since we arrived on a Sunday and their restaurant was closed.
Stayed 1 night in Jan 2026

6/10 Okay

Megan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place for a stop over but I would not stay there for a holiday. Overpriced - curtains were falling apart so had to hang towels up to block out the porch lights and early morning sun. The bathroom was mouldy and needs to be updated.
Stayed 1 night in Jan 2026

10/10 Excellent

Kathryn

Stayed 1 night in Jan 2026

10/10 Excellent

Felicity

Stayed 1 night in Jan 2026

6/10 Okay

Nick

Liked: Cleanliness, staff & service
Room was clean and tidy. The room did lack basic needs like cutlery, plates etc. They do provide a toaster but nothing to put it on or be able to spread butter on the toast. Overall a nice stay.
Stayed 1 night in Jan 2026

10/10 Excellent

David

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very well presented accomodation
Stayed 1 night in Dec 2025

10/10 Excellent

Stephen

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet friendly
Stayed 1 night in Nov 2025

10/10 Excellent

Arden

Stayed 1 night in Dec 2025

6/10 Okay

Narelle Marie

Travelled with family
Disliked: Amenities, property conditions & facilities
When we arrived at what we believed was a resort we were a little bit disappointed because it was a motel not a resort. We then went to our room which had very strange interior decorating and then spiders started coming out of the woodwork so I had to go to Woolworths and buy bug spray and tried to exterminate the room. The bed was comfortable. The sheets were clean and the pillows were fine.
The room artwork
Stayed 1 night in Dec 2025

8/10 Good

Cassie

Travelled with partner
Liked: Cleanliness
Clean and comfortable rooms. Further from the beach than expected.
Stayed 1 night in Dec 2025

10/10 Excellent

Eve

Stayed 1 night in Dec 2025

10/10 Excellent

Andrew

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Clean and quiet. Had a great stay in the pet-friendly room.
Stayed 1 night in Dec 2025

8/10 Good

Bernard

Stayed 1 night in Dec 2025

10/10 Excellent

Sally

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spacious well equipped room, beautifully clean Service that went over and above Friendly helpful staff Great breakfast Very reasonably pricec
Stayed 1 night in Dec 2025

2/10 Terrible

Ioulia

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We were coming after reception hours so we were told to pick up the keys from the locker box. We booked family room for 4 people (they knew we had young kids), the booking clearly stated this room does Not allow dogs, otherwise i would not book it because of the young kids. The hotel allocated the room for us on the ground level with dog bowl inside with the strong dog urine smell just outside the door where you suppose to sit on the chairs and relax. This hotel is nothing like the pictures. The rooms are very run down and not clean. For the little time we spend there, our feet were black. Skirtings full of dust, pubic hairs and dead insects in the bathroom, cutlery box full of dust and crumbs. We were not comfortable staying in this room and were coming from Sunshine coast to Sydney and needed a clean stop over for the night. We contacted the manager of hotel Steve Gerreyn, he tried to assure us this room is not dog friendly and only for families until i sent him the photos of dog bowl in the room. We asked him to give us a different room but he said he doesn't have any available and offered refund because we couldn't stay in this not clean room. So we had no choice but to drive to Sydney with 2 little kids at night time. Its over a week now and we still did not get refund and now Steve ignores our phone calls and message. Please do not book your stay there .
Stayed 1 night in Dec 2025

10/10 Excellent

Martin

Stayed 2 nights in Dec 2025