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Best Western Dorchester Hotel

2.5 star property

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Photo gallery for Best Western Dorchester Hotel

3 restaurants, breakfast served
Standard Room, 2 Double Beds, Refrigerator, Harbour View | View from room
Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed) | Room amenity
Exterior
Suite, 1 King Bed, Non Smoking (Living Room) | Room amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym
  • Pet-friendly
  • Laundry

Explore the area

View in a map
70 Church St, Nanaimo, BC, V9R5H4
  • Old City Quarter
    ‪6 min walk‬
  • Departure Bay Ferry Terminal
    ‪5 min drive‬
  • Duke Point Ferry Terminal
    ‪18 min drive‬
  • Nanaimo, BC (YCD)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.2 out of 10
Very good
(20 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | View from room

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.2 out of 10
Wonderful
(15 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator, Harbour View

Standard Room, 2 Double Beds, Refrigerator, Harbour View | View from room

Standard Room, 2 Double Beds, Refrigerator, Harbour View

9.0 out of 10
Wonderful
(14 reviews)
  • Sleeps 4
  • 2 Double Beds

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed)

Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed) | View from room

Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Harbour View

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Refrigerator, Harbour View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Dorchester Hotel

Hotel in Nanaimo with 3 restaurants and fitness centre
Along with 3 restaurants, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and a business centre.
Best Western Dorchester Hotel offers 71 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Dorchester Hotel. During your stay, you're just a quick walk from Bastion. Features include free WiFi in public areas and free self-parking, plus 3 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Departure Bay Ferry Terminal and 15 minutes from Duke Point Ferry Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 5 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Dorchester Hotel. Limited free parking is available on a first-come, first-served basis.

This Nanaimo hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Top Notch Burgers – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
The View Oceanside Grill – Overlooking the ocean, this restaurant only serves dinner. Reservations are required. Open daily.
Embers Wine & Charcuterie – On-site fine-dining restaurant. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 30 metres
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Embers Wine & Charcuterie
  • The View Oceanside Grill
  • Top Notch Burgers

Things to do

  • Designer stores
  • Gym
  • Shopping
  • Wine tours

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Best Western Dorchester Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 429 out of 1001 reviews
Rating 8 - Good. 337 out of 1001 reviews
Rating 6 - Okay. 135 out of 1001 reviews
Rating 4 - Poor. 64 out of 1001 reviews
Rating 2 - Terrible. 36 out of 1001 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Bonnie

Stayed 2 nights in Jun 2025

10/10 Excellent

Jaime

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 2 nights in Jun 2025

10/10 Excellent

Sian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

JoAnne

Travelled with family
Liked: Cleanliness, property conditions & facilities
We will stay here again! Great views from a great room .
Stayed 2 nights in May 2025

8/10 Good

Baijun, Maple Ridge

Business traveller
Liked: Cleanliness, property conditions & facilities
Perfect location right in downtown core area. Nice staff and free parking
Stayed 1 night in Jun 2025

10/10 Excellent

Jeffrey

Excellent accommodations.
Stayed 1 night in Jun 2025

8/10 Good

Karen

Room was perfect for us. Comfortable beds and pillows, everything clean, nice view.
Stayed 1 night in May 2025

10/10 Excellent

Marcina

Travelled with family, Travelled with family and small children, Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was good and comfortable there
Stayed 2 nights in Apr 2025

8/10 Good

Thomas

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Walter

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

John Richard

Stayed 1 night in May 2025

6/10 Okay

Natan

Liked: Cleanliness
Air conditioner not working. Very uncomfortable sleep
Stayed 1 night in May 2025

10/10 Excellent

Elizabeth

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
located near the waterfront and walking distance for many interesting activities - close to ferries. Older building but beautifully updated.
Stayed 3 nights in May 2025

6/10 Okay

Kim

Travelled with partner, Travelled with group
Liked: Cleanliness
Disliked: Amenities
Beautiful view from the suite but no door on the bedroom and the only bathroom in the bedroom
Stayed 1 night in May 2025

8/10 Good

Dan

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Nice location , can walk to a lot of restaurants
Stayed 2 nights in May 2025

6/10 Okay

Katrina

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Tired hotel with definite odours. Rooms need updating. Very, very slow to flip rooms (despite low turn-over)
Stayed 1 night in May 2025

10/10 Excellent

Maja

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean hotel, 3 great restaurants on the property. Overlooks the harbour. Walking distance to shops and restaurants downtown
Stayed 1 night in May 2025

6/10 Okay

Carli

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The room itself is really nice and bright. With such a great view. You can watch sea planes take off and land. You can see mountains from your bed. I was just disappointed in the customer service at check in. It was mainly one person who was quite rude. But others were friendly and helpful.
Stayed 2 nights in May 2025

6/10 Okay

Jessica

Stayed 2 nights in May 2025

10/10 Excellent

Janis Marcia

Liked: Property conditions & facilities
The building is older but clean and the staff are friendly.
Stayed 1 night in May 2025

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Location, location, location

Clean, comfortable and great location.
Stayed 3 nights in May 2025

10/10 Excellent

Joel

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great access to waterfront, walking paths etc. Good restaurant in site for pub-style fare. Best option in downtown Nanaimo!
Stayed 2 nights in Apr 2025

8/10 Good

Kristen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good quality for the price. Rooms are bright and clean. Lots of restaurants and the pier close by. They were very friendly and accommodating to our dog.
Stayed 1 night in May 2025

6/10 Okay

Todd

Business traveller
Liked: Cleanliness, staff & service

Noisey/loud hotel but clean and good service

Clean room, friendy service, comfy bed. Unfortunately, it's a very loud hotel and I heard everyone around me all night. Even with custom sleep earplugs I was woken up several times by people walking by in the hall--the room's door didn't keep out any sound. It sounded like people were walking right by my bed. Horrible sleep.
Stayed 1 night in May 2025

8/10 Good

Birgit

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we had a great experience at the Dorchester BW. We were guaranteed a 4pm check in but had to wait 30 minutes. However we were given Starbucks gift cards for the inconvenience which we appreciated. The junior suite we had was very comfortable, large, had great bedding and the bathroom was large with all the amenities we needed. The location was perfect as we could just cross the street to the wonderful water side walkway. We would recommend the BW Dorchester and thank them again for compensating for the late check in.
Stayed 1 night in May 2025