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Best Western Dorchester Hotel

2.5 star property

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Photo gallery for Best Western Dorchester Hotel

3 restaurants, breakfast served
Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed) | Room amenity
Exterior
Suite, 1 King Bed, Non Smoking (Living Room) | Room amenity
Standard Room, 2 Double Beds, Refrigerator, Harbour View | View from room

Popular amenities

  • Bar
  • Breakfast available
  • 24/7 front desk
  • Gym

Explore the area

Map
70 Church St, Nanaimo, BC, V9R5H4
  • Old City Quarter
    ‪6 min walk‬
  • Departure Bay Ferry Terminal
    ‪5 min drive‬
  • Duke Point Ferry Terminal
    ‪18 min drive‬
  • Nanaimo, BC (YCD)
    ‪17 min drive‬

Room options

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(16 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator

Standard Room, 2 Double Beds, Non Smoking, Refrigerator | View from room

Standard Room, 2 Double Beds, Non Smoking, Refrigerator

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Double Beds, Refrigerator, Harbour View

Standard Room, 2 Double Beds, Refrigerator, Harbour View | View from room

Standard Room, 2 Double Beds, Refrigerator, Harbour View

9.0 out of 10
Wonderful
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

Family Suite, 2 Queen Beds, Non Smoking, Refrigerator (with Sofabed)

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed)

Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed) | View from room

Suite, 1 King Bed, Refrigerator, Harbour View (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Executive Suite, 1 King Bed, Non Smoking, Refrigerator (with Sofabed)

  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

1 bedroom, premium bedding, in-room safe, desk

Junior Suite, 1 Queen Bed, Non Smoking, Refrigerator (with Sofabed)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 4
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Refrigerator, Harbour View

1 bedroom, premium bedding, in-room safe, desk

Standard Room, 1 King Bed, Refrigerator, Harbour View

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Best Western Dorchester Hotel

Hotel in Nanaimo with 3 restaurants and fitness centre
Along with 3 restaurants, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference centre, coffee/tea in a common area and a business centre.
Best Western Dorchester Hotel offers 71 accommodations with a safe and coffee/tea makers. This accommodation offers separate sitting areas. Beds feature premium bedding. Flat-screen televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Dorchester Hotel. During your stay, you're just a quick walk from Bastion. Features include free WiFi in public areas and free self-parking, plus 3 restaurants. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at one of the 3 restaurants
  • Cooked-to-order breakfast served daily for a fee
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 5-minute drive from Departure Bay Ferry Terminal and 15 minutes from Duke Point Ferry Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
There are 3 restaurants on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 5 meeting rooms.

WiFi is free in public spaces. Event space at this hotel measures 5000 square feet (465 square metres) and includes a conference centre. A fitness centre, a vending machine, and coffee/tea in common area are also featured at the business-friendly Best Western Dorchester Hotel. Limited free parking is available on a first-come, first-served basis.

This Nanaimo hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 8:00 AM to 11:00 AM.
Top Notch Burgers – This restaurant serves breakfast, brunch, lunch and dinner. Guests can enjoy drinks at the bar.
The View Oceanside Grill – Overlooking the ocean, this restaurant only serves dinner. Reservations are required. Open daily.
Embers Wine & Charcuterie – On-site fine-dining restaurant. Open daily.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free 24-hour offsite parking within 30 metres
  • Street parking available
  • Free uncovered self parking on site
  • Limited on-site parking

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to 11:00 AM for a fee: CAD 10 to 22 for adults and CAD 10 to 22 for children
  • 3 restaurants
  • A bar/lounge
  • Coffee and tea in common areas

Restaurants on site

  • Embers Wine & Charcuterie
  • The View Oceanside Grill
  • Top Notch Burgers

Things to do

  • Designer stores
  • Gym
  • Shopping
  • Wine tours

Family friendly

  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,000 square foot of space)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 30 per pet, per night
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 35 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 10 to 22 for adults and CAD 10 to 22 for children
  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Up to 2 children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Best Western Dorchester
Best Western Dorchester Hotel
Best Western Hotel Dorchester
Best Western Plus Dorchester
Best Western Plus Dorchester Hotel
Best Western Plus Dorchester Hotel Nanaimo
Best Western Plus Dorchester Nanaimo
Dorchester Best Western
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Nanaimo
Best Western Nanaimo
Nanaimo Best Western
Best Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel
Best Western Dorchester Hotel Nanaimo
Best Western Dorchester Hotel Hotel Nanaimo

Best Western Dorchester Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 424 out of 1013 reviews
Rating 8 - Good. 359 out of 1013 reviews
Rating 6 - Okay. 127 out of 1013 reviews
Rating 4 - Poor. 68 out of 1013 reviews
Rating 2 - Terrible. 35 out of 1013 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

SONGYONG

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean and easy transportation
Stayed 1 night in Apr 2025

8/10 Good

Kimberly

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. Nice pub/restaurant on ground floor. Would stay again.
Stayed 1 night in Apr 2025

8/10 Good

Gladia

Close to Harbour Air
Stayed 1 night in Apr 2025

10/10 Excellent

Jeffrey

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Apr 2025

10/10 Excellent

shreya

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazed. The area itself is nice. Harbour view and restaurants at walking distance.
Stayed 1 night in Apr 2025

8/10 Good

jung uk

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Apr 2025

8/10 Good

Ami

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly staff, appreciate accommodating the request for early check in. Room was clean and decent size, my reason for low rating was the coffee machine not being cleaned from inside, there was hair in the water tank. Overall I would recommend this hotel if ur visiting with family or for work
Stayed 1 night in Apr 2025

8/10 Good

Nandini

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was kind. Location is great. It's a well kept property. The only issue I faced was that the room heater was extremely loud.
Stayed 2 nights in Apr 2025

10/10 Excellent

Daphne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Gord

Liked: Cleanliness, staff & service, property conditions & facilities
An older property but the room was fresh and bright
Stayed 1 night in Apr 2025

8/10 Good

Kristina

Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pretty good. There is some road construction near by which threw the vibe off, but has nothing to do with them. Updated, comfortable, good view.
Stayed 1 night in Apr 2025

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean and pleasant
Stayed 1 night in Apr 2025

10/10 Excellent

Johnathan

Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grace was very efficient and kind.
Stayed 1 night in Apr 2025

4/10 Poor

Akshit

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Not enough parking
Stayed 1 night in Feb 2025

6/10 Okay

Vickie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a good stay
Stayed 1 night in Feb 2025

2/10 Terrible

Michelle, Petrolia

Stayed 1 night in Mar 2025

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities
Central location and walkable to venue we were attending. Parking not an issue.
Stayed 2 nights in Mar 2025

8/10 Good

Ma. Katrina Gracia

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Hullo bus shuttle is right across the hotel. Convenient and walkable.
Stayed 1 night in Mar 2025

8/10 Good

Eileen

Liked: Cleanliness
Hotel was very clean, but my room was quite small, especially the bathroom. Parking was limited to a very small parking lot adjacent to the hotel.
Stayed 2 nights in Mar 2025

10/10 Excellent

Chloe

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
the front desk and the restaurants have such nice people! the hotel is what you would expect for it's age but it's well kept and was ready for us when we got here. close to everything. parking is tight and limited
Stayed 1 night in Mar 2025

4/10 Poor

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort

Expected better for the price

We were situated on the 4th floor. The floors are uneven, so much so that the toilet is noticably on an angle, as was the bed. The bed was uncomfortable and more so because it was on an angle. The normal housekeeping stuff was clean, but the window frames had black mold on them. The bath tub clearly had a cheap drop in liner that moved when you stood in it. The terrifying part was the lack of restrictors on the windows, 4 floors up and the kids can just slide the windows wide open with nothing to stop them from falling out. By code there should be a window restrictor. The layout of the "family suite" is also bizarre. The seperate room that you would pressume would be to seperate parents from the kids had both queen beds in it and the only access to the washroom. Not privacy friendly at all. Parking is also a nightmare. If you have an large SUV or truck you might consider staying somewhere else.
Stayed 1 night in Mar 2025

10/10 Excellent

Howard

Stayed 1 night in Mar 2025

10/10 Excellent

Jill

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
We had a good one night stay here. Staff at the front desk and restaurant were excellent. So helpful and friendly. We were upgraded to a one bedroom suite and it was super comfortable and spacious. Thank you!
Stayed 1 night in Mar 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025