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Coast Bastion Hotel

3.5 star property

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Photo gallery for Coast Bastion Hotel

Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View) | Room amenity
Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View) | View from room
Lobby
Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View) | Room amenity
Reception

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
11 Bastion Street, Nanaimo, BC, V9R6E4
  • Place, Bastion
    ‪1 min walk‬
  • Place, Nanaimo Museum
    ‪4 min walk‬
  • Place, Old City Quarter
    ‪5 min walk‬
  • Airport, Nanaimo, BC (YCD)
    ‪14 min drive‬

Room options

View all photos for Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View)

Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, Harbour View (Coast Premium King with Ocean View)

9.8 out of 10
Exceptional
(63 reviews)
  • 55 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed (Coast King)

Room, 1 King Bed with Sofa bed (Coast King) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (Coast King)

9.8 out of 10
Exceptional
(63 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds (Coast Two Queens)

Room, 2 Queen Beds (Coast Two Queens) | In-room safe, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds (Coast Two Queens)

9.6 out of 10
Exceptional
(91 reviews)
  • 33 sq m
  • Partial ocean view
  • Sleeps 4
  • 2 Queen Beds

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includes taxes & fees
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About this property

Coast Bastion Hotel

Hotel in Nanaimo with fitness centre and 24-hour front desk
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include self parking, a business centre and conference space. Housekeeping is available on request.
Coast Bastion Hotel offers 179 accommodations with laptop-compatible safes and coffee/tea makers. Rooms open to balconies. LED televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Coast Bastion Hotel. During your stay, you're just a quick walk from Bastion. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Just a 5-minute drive from Departure Bay Ferry Terminal and 14 minutes from Duke Point Ferry Terminal
  • Pets welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. A business centre and meeting rooms are available.

A computer station is on site and WiFi is free in public spaces. A fitness centre, a terrace, and a vending machine are also featured at the business-friendly Coast Bastion Hotel. Parking is available for a fee.

This 3.5-star Nanaimo hotel is smoke free.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Minnoz Restaurant Lounge – This restaurant serves breakfast and dinner.

Awards and affiliations

Eco-certified property
This property participates in Green Key Global – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Parking on site (CAD 9 per day; includes in/out privileges)

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 for adults and CAD 15 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Minnoz Restaurant Lounge

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space
  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (107 centimetre wide door)
  • Wheelchair accessible (may have limitations)

More

  • 15 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 47-inch LED TV

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available
Express check-in available

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 25 per pet (varies based on length of stay)
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately CAD 15 for adults and from CAD 15 for children
  • Self-parking fee: CAD 9.00 per day (in/out privileges)
  • Pet fee: CAD 25 per pet (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.
If you cancel your booking, you'll be subject to the host's cancellation policy. In accordance with EU regulations about consumer rights, property booking services are not subject to the right of withdrawal.

We should mention

  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Coast Bastion
Coast Bastion Hotel
Coast Bastion Hotel Nanaimo
Coast Bastion Nanaimo
Coast Bastion Hotel Hotel
Coast Bastion Hotel Nanaimo
Coast Bastion Hotel Hotel Nanaimo

Reviews

Coast Bastion Hotel Reviews

9.2

Wonderful

9.4/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness
Rating 10 - Excellent. 1052 out of 1491 reviews
Rating 8 - Good. 322 out of 1491 reviews
Rating 6 - Okay. 70 out of 1491 reviews
Rating 4 - Poor. 19 out of 1491 reviews
Rating 2 - Terrible. 28 out of 1491 reviews

Reviews

10/10 Excellent

Liz

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reviews I read prior to booking this hotel did not disappoint. What a truly great hotel experience! The service and staff was top notch: genuinely friendly, helpful, kind, welcoming, and even fun to interact with! The restaurant in the hotel, Minnoz, had a great menu selection. We had breakfast there and it was so delicious and the service was excellent! We regretted not going there for dinner the night prior but we will next time we stay there! The renovations to the hotel are very nice and modern and we so appreciated it. Everything was clean and well prepared for us when we arrived. The air conditioning was easy to operate and worked flawlessly, as did everything else in the room like the TV, plugs, lights, coffeemaker, etc. The size of the room was so generous too which was really nice; felt like we were staying in more of a condo than a hotel room because of the layout. Bathroom lighting was great, and we loved how the shampoo/conditioner and soap and lotion was all in regular pump containers, not little plastic pouches that are hard to open, messy and never contain enough product. The only thing we didn't personally like was the firmness of the beds: they are definitely a true firm. However, that is a subjective thing and everyone prefers a different firmness level in their mattress, so we are taking no stars off for that! The location is central to a lot of restaurants and right across the street from the harbour, which is so nice. We would come back for sure!
Stayed 1 night in Aug 2025

10/10 Excellent

Annette

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the friendly staff so much that we will be returning on 8/30/25. We changed our itinerary to stay there an additional night and shortened our stay in Vancouver.
Stayed 1 night in Aug 2025

10/10 Excellent

Carolina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 3 nights in Aug 2025

10/10 Excellent

Halina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nanaimo stay

The hotel is very good. Nice big room. Very clean. Very good food and service
Stayed 1 night in Aug 2025

6/10 Okay

Katrinka

The balcony and view is not what is advertised. You can’t step out onto the balcony. Rooms are smaller than average hotel rooms. Bathroom had a damp smell from fan not working. It wasn’t pleasant.
Stayed 4 nights in Aug 2025

2/10 Terrible

ZHI RONG

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
bad
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephen

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pet-friendly, clean, nice staff, convenient
Stayed 2 nights in Aug 2025

10/10 Excellent

Qing

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 2 nights in Aug 2025

10/10 Excellent

Elizabeth, petaluma

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location on the waterfront and very close to restaurants and shops. Comfortable rooms and very dog friendly.
Stayed 3 nights in Aug 2025

8/10 Good

CHENGNAN

Liked: Amenities, property conditions & facilities
Disliked: Staff & service
Service Quality needs to improve. 1) The room was not cleaned at all when I checked-in and entered the room the first time. Used towels, garbage, messy bed, etc. 2) The staff at the front desk during check in repeatedly said “hello my flend” to me. Lacked professionalism.
Stayed 2 nights in Aug 2025

8/10 Good

Stephanie

Stayed 3 nights in Aug 2025

10/10 Excellent

Melanie

Stayed 1 night in Aug 2025

8/10 Good

darren

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Darren

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Nicolas

Stayed 1 night in Aug 2025

10/10 Excellent

MohammadHossein, Richmond

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Aug 2025

10/10 Excellent

Cassie, Austin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entire staff (front desk, restaurant, housekeeping) were aware that we were there for my partner to rest and recover from a light stroke after released from the local hospital. It was my birthday during our stay, and front desk sent up a plate of Nanaimo bars for my bday; the kitchen knew he wasn't eating and made special effort to send up scrambled egg and ice cream for breakfast his first day; housekeeping asked me each day when he would be out for return testing at hospital and cleaned our room while he was gone so she wouldn't disturb his napping. I was stunned by such kind, thoughtful personal attention we received. My partner was able to sleep throughout the day and enjoyed the gorgeous harbor view, watching the seaplanes, water taxis and yachts come and go whenever he awoke. This was a medical emergency/resort recovery experience, and we are deeply grateful for the caring service we received.
Stayed 2 nights in Aug 2025

10/10 Excellent

Leanne

Liked: Cleanliness
Stayed 1 night in Aug 2025

10/10 Excellent

william

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Snow Bird Pilots

The staff were amazing efficient and friendly. I booked 2 rooms for my wife and I and my sons family for 4 nights. My grandchildren ( 4 yrs and 6 yrs enjoyed entertaining the snow bird pilots (canadian air force aerobatic team stayed at this hotel while riding the elevators and chatting in the lobby. The restaurant had excellent tasting and quality food.
Stayed 3 nights in Aug 2025

10/10 Excellent

Dianna

Customer service was excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and views
Stayed 2 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best Pet friendly hotel we have stayed at in a while! Great Location, Highly Recommend Staying here!
Stayed 4 nights in Aug 2025

8/10 Good

Mariko

Travelled with family and small children, Travelled with pets
Liked: Cleanliness
Disliked: Staff & service
Although it was a pet friendly hotel, there was no bed for a dog, or small treats for welcome, which I've got at different hotels. Also it was too bad that there was no room service, especially sround this busy seasoon, so we couldn't get anything after the long trip and late night arrival. At the chexk-out, there was no specific instruction about how to get out from the parkade, so it was a bit confusing.
Stayed 1 night in Aug 2025